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AutoZone Auto Parts
5420 E Truman Rd, Kansas City, MO 64127, United States
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AutoZone Auto Parts
Comments
Ra
Review №1

Absolutely rude employees. Kept me on hold 15+ minutes twice before finally answering. Employee had the nerve to get an attitude with me because he didn’t know what the part was I was searching for. After explaining it to him like he was 5 he told me it was a warehouse item before just hanging up . Didn’t tell me the price or anything. A good reminder why I don’t spread my commercial accounts to this vendor, and why they are literally the LAST people we call for a part.

fi
Review №2

Really bad service. As a mechanic shop I spect to get good customer service and friendly. But not interested I get bad energy, long waiting.I don’t know why but it looks like these folks just trying to see who works lees.They just talking to each other and long lines of customers wanting to get service..I hop they do something about it…

Kr
Review №3

If they dont have it, they will find it for you quick. If you go to their website they have nice promotions and offer discounts so dont forget to sign up for email alerts because they will send you coupons and info about promotions that will save you quite a bit of money.

Ja
Review №4

Went to buy windshield wiper s. The young man that helped me was with a customer when I got in line. When he saw me waiting, he said hello, and asked how I was. He told me where to find the windshield wipers in the store and another customer helped me. The young man that worked there came outside, and put the new windshield wiper s on for me. Very good experience, great customer service. I wish I had gotten his name.

Ja
Review №5

This Autozone did a fine job getting me the items I needed and have always had great customer service.

Je
Review №6

Theyve got some old school parts people in there that knows what theyre talking about not like the young bucks, That if its not in the computer then they dont know what theyre looking for

Ci
Review №7

Its going to get parts for your car so you wont break down

Te
Review №8

Its a great place when you need a part for your car they have everything you need in there like them the customers always right but the workers are great

S
Review №9

Faster than advance auto.

Ri
Review №10

The one on 350 is the place to go. The staff is nice a friendly.

Ma
Review №11

Clarence is very helpful a joy to see. He listen and he tries to assist. Knowlegdeable of products and their locations in the store.

Da
Review №12

Great service

Cu
Review №13

Auto Zone had everything l need to finish the project l was working on.

Je
Review №14

Very helpful staff

Be
Review №15

You went the extra mile with me by having, courteous and polite employees, and definitely by having what I wanted and needed in stock.

La
Review №16

Gave me wrong parts

Ol
Review №17

Nice

Je
Review №18

So far so good they were very helpful and I had a very quick visit and got what I needed and got out of there once again thank you AutoZone

Pa
Review №19

The people at this location are awesome. My ball joint broke at the BP across the street, they had the part and helped me with tools to get it fixed. I was absolutely blown away! Best parts store in KC for service!

Ma
Review №20

It is not a good service from some employees they should put some more workers so can help every body no just the people they think cant wait if l was there because though they be helpful l dont wish to come back again l will explore some other stores.

Ev
Review №21

If you need a part this is a place to start and no hassle on exchange Ive had good experiences here if one store dont have it they can send you to another and next day delivery

Ro
Review №22

How can Auto Parts store be anything less than outstanding they sell parts to keep us rolling.

Ro
Review №23

Good

Ra
Review №24

Nice place, typical auto zone store. The only problem was not enough employees. Went in for 1 pack of Loctite and stood in line behind 6 people for 20 minutes.

Ro
Review №25

Good people

Ga
Review №26

Very good service

To
Review №27

Great place to work!

Ma
Review №28

Great service. Love the cute younger mexican guy who works in the mornings. Hes a sweetheart. Even gave me a discount on brakes for my car.

Ja
Review №29

Auto zone has most of all the parts needed to keep your vehicle running great.

Ms
Review №30

Friendly easy shopping

Mi
Review №31

It has handicap parking but no automatic doors so its not handicap friendly. Nice friendly people. Willing to help.

ju
Review №32

Had a part I online that I didnt need. I Never even opened the packageing and even had the part over the 90 days for a usual return. Luckily I was able to receive store credit.

Co
Review №33

Great I bought a part I didnt need and they refunded me without a receipt and then I had to order another part that I did need and it comes in tomorrow good guys

Ke
Review №34

Great customer service by a FINE woman in there! Called another store to verify my parts were there and available.

Da
Review №35

They will diagnose so that you dont always have to go to a mechanic.

W
Review №36

Ezpz here. Just ask and thet know exactly where its at.

Fr
Review №37

Store is clean and the cashiers were friendly

Pa
Review №38

Good as always, nice attention and huge inventory and pretty good prices also.

Sh
Review №39

Very good service. I pass many autoparts stores from my house to come to this one.

je
Review №40

All automotive parts, are there and can easily be ordered in for me. Love that, AutoZone!!! 😁

An
Review №41

New building, fairly helpful staff. Had a return and it was easy. Used an electronic discount code and I had to help the employee enter the code in the correct location, but he stuck with it and accepted the help instead of declining the discount.

Ma
Review №42

Like a second home

ju
Review №43

It was okay service waa nice and helpful.

Ma
Review №44

Great counter help, knowledgeable on products. Reasonably priced.

Cr
Review №45

They coo

Ma
Review №46

Very good store very nice respectful and helpful workers.

An
Review №47

Extremely helpful. The only store i take ignition modules to be tested.

De
Review №48

Like many AutoZones, It has everything you need for your car on the go.

Ro
Review №49

Service horrible

De
Review №50

Came to return a defective part. Had the receipt and original packaging. Was denied because the part did not match to the default pic for the item. Employee was rude and did not resolve my issue. Only positive was that the store was clean.

ro
Review №51

Kind of like Mount Everest because it was there

Pe
Review №52

Awsome service Vanessa was a great help

Ga
Review №53

Service was very poor. I needed a battery for my car and ended up calling a tow truck. Costing me more money. Thanks but no thanks.

Pa
Review №54

Thay have all the parts you need

Ca
Review №55

The employees were very helpful they even took a look at my car for me. One guy even offered to put the part on for me.

To
Review №56

Found what I was looking for but staff is ok.Not much help, busy doing there own things

lo
Review №57

Much better customer service than OReillys

Ke
Review №58

They offer good staff service.

Am
Review №59

Very Helpful And Knowledgeable

ro
Review №60

They didnt have the part I needed but they sent me to a store with the part

La
Review №61

Love this AutoZone its clean and the staff is very friendly

Fr
Review №62

Over priced but the guy did help

ha
Review №63

Very friendly and helpful.

Ch
Review №64

A lot of times I get the wrong parts.

Du
Review №65

Have had a good experience buying auto parts from here.

Ca
Review №66

They always have the right part or its there the next day ! Never had to return a part yet !

Ba
Review №67

Parts quality exilent

Br
Review №68

Good service

Sh
Review №69

They helped me with my problem with my tire and put oil in my car very helpful

Cl
Review №70

Great and quick service.

Br
Review №71

Seen one youve seen them all

Sy
Review №72

Close to home and helpful staf

An
Review №73

Crooks

Ce
Review №74

I didnt buy anything, but I know a guy that did.

Ma
Review №75

Close to home and helpful staff

Ma
Review №76

They charge you more prices for many car parts

Ra
Review №77

They followed us around like we was stlling

Me
Review №78

Fast efficient and friendly

He
Review №79

Good service.

Ni
Review №80

They have everything. Slightly expensive though.

ta
Review №81

Nice clean store

Fr
Review №82

Parts a lot cheaper than other store that Ive went in

am
Review №83

Helpful employees

Ro
Review №84

It a litte slow

Ti
Review №85

They blamed the customer and not the worker

Mi
Review №86

Good nice people

Ro
Review №87

Not the best store lazy employees if theres any kind of Hiccup theyre not willing to put in an any kind of work theyll send you to a different store i have had this problem several times

La
Review №88

Asst Manager older guy was very rude

JB
Review №89

Friendly helpful employees

La
Review №90

Auto parts store to visit when you need parts

Fe
Review №91

They havewhat I need and are close to home

Ro
Review №92

Very helpful

De
Review №93

Need folks wit exp

Co
Review №94

Gnarly

Jo
Review №95

Wasnt great service

ya
Review №96

Its AutoZone

To
Review №97

Gr88888 for auto parts needs

Os
Review №98

Good selection

39
Review №99

Find everything here!😀

Tr
Review №100

Great service

Information
12 Photos
100 Comments
4.1 Rating
  • Address:5420 E Truman Rd, Kansas City, MO 64127, United States
  • Site:https://autozone.com/locations/mo/kansas-city/5420-e-truman-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4465&y_source=1_MjYxODUzMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 816-394-2200
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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