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Advance Auto Parts
2661 Independence Ave, Kansas City, MO 64124, United States
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Advance Auto Parts
Comments
Fr
Review №1

Friendly knowledgeable staff who offered and did the installation for me. Just wish I didnt have to pay 50bucks for two wiper blades

Ke
Review №2

It was entertaining.. great attitudes working there always a pleasure to do my car parts shopping there

Je
Review №3

A bit pricey. Workers are extremely friendly though and very helpful... Very clean and orderly. All in all a pretty nice store.

Ch
Review №4

Friendly staff good service

Ju
Review №5

I had a terrific customer experience here, thanks again to the staff for helping my resolve my issue!

Be
Review №6

Oh and in there with part that was on warranty, they traded me like a pain customer, warranted the part, and got me on my way. the person that was taking care of me was still kind of in training, so she might have been a bit slow but did a good job, and the other employees were not hesitant to come and help her.

Cr
Review №7

Friendly, pretty professional. Warrantied the part required. Good visit all in all

ti
Review №8

I arrived at the store exactly at 7:30 which is when this store is supposed to open. I found the doors locked and no employees to be seen. At 7:38 a car pulls into the lot, but no one gets out, and it just idles in a parking spot for another 10 minutes or so. Then look and behold an actual employee gets out of the car and goes into the store...guess he needed a before work cig or two. Another employee shows up and goes in then employee #1 locks the door.This continues until after 8 when I have to call them (for the second tine) in order to talk to get their attention. Apparently the computer system is down and they cant take payment. By now there are other customers waiting around also, too. The fact that they just ignore people like they cant see them is just ridiculous. Wont be going back.

Ro
Review №9

Its all right theyre pretty knowledgeable its in a good location they didnt have the part I needed but such is life hopefully you have better luck than I did

Al
Review №10

Great service, friendly, helpful.

De
Review №11

While I use AutoZone Advance is still a great source in the back of capacity for me

Wi
Review №12

Customer service is good

Ga
Review №13

Went to store on a snowy day to get some transmission stop leak, which I urgently needed. Couldnt get the childproof safety cap loose, so I re-entered the store and asked for help. It took three of us about 10 minutes to finally uncap the bottle and cut the seal so I could go back out and pour it into my transmission, which I did and went on my way.

Je
Review №14

My place for ordering parts.

Mi
Review №15

Young lady was very helpful I told what I wanted and she right to the shelf and picked it up and brought back to the counter and checked me out. Took all of 5 minutes, and I was out the door.

Th
Review №16

Awesome, thank you guys.

Ch
Review №17

Small parking and helpful staff. Went here to change my brake lights since they went out. I couldnt find it but the staff was friendly enough to help me. It was fast to checkout in the evening before closing. Would recommend this place for to go or fast in and out if you know what you want and make sure it is in stock as well.

Ja
Review №18

Nice people, reasonable prices

Jo
Review №19

Ok, but Ive been to better.

Jo
Review №20

The help here is amazing

Am
Review №21

I purchased a car battery here and the young gentleman kindly replaced it for me. My battery was highly corroded and it took A WHOLE LOT of elbow grease and some CSR to get the terminals loose. Not once did he complain or show any lack of enthusiasm. Oh, did I mention it was 14 degrees out. Please give him a raise! I will definitely come back here, wonderful service!

CA
Review №22

I called ahead a nice young woman to see if they had a part in stock for my car and in no time at all she was right back with me with a big yes. I showed up and she had the sale ready to go in and out in no time. Natasha is awesome they will get my business from here on out.

Jo
Review №23

Awesome

Jo
Review №24

The lady that attended me was very nice and helpful thank you maam and Jessica is cute if you see this Jessica hit me up!

Er
Review №25

NicePerhaps more than any other innovation-in-your-pocket, Google Maps has changed the way people travel. As long as youre connected to the Internet (and, with a little forethought, even if you arent) you cant get lost anywhere, and loads of people use the review feature to find bars, restaurants, or shops to explore. But what happens when you zoom out—like waaayout? Well, the feature still works, even on the continental level. Thats right, you can review and rate all 17.2 million square miles of Asia, if you please. And plenty of people have. Here are some of the most entertaining reviews of all seven continents.

Ma
Review №26

Do not go here!! I came here to buy my brakes after being told on the phone that I can use midtown muffler discount since they are the ones doing my brakes. When I get to the store it’s a complete different story and they wanted me to pay full price.

Li
Review №27

Decent prices

Je
Review №28

My brothers van wouldnt start, thinking battery. I jumped his van and followed him here. The second we pull up a gentleman was outside, so I asked him if he had time to check my brothers battery...reply of course, one second. It was the battery. I purchased a battery and the friendly guy sent another gentleman by the name of Reese to come install it for us. Reese deserves a raise. This guys compassion towards people and knowledge about cars was mind blowing to both my brother and myself. We definately recommend Reese for your Auto parts questions.

ju
Review №29

Went to exchange part (starter) that I purchased online and the store didnt carry it. So I chose a different starter and they didnt even have it in stock. I had to drive to another store to pick it up. That store didnt have it after the original store said they did. I ended up having to go to a third store to get my part.

Ja
Review №30

As usual incompetent workers and all were stuck in lala land they will hire anyone here they have zero knowledge

Fr
Review №31

World class professionalism as always. This location is particularly excellent.

to
Review №32

The people there were very knowledgeable and extremely caring and helpful the only problem I had was I had to use my Spanish to English translator app in order to communicate with the parts professional

Ro
Review №33

Worst auto parts store on the face of the planet. They are right around the corner and thats not even enough to justify 1-star.This review page gave them the 1-Star, I didnt!The entire staff never has a clue about even the simplest of parts. Incredible how the company hires individuals that, I would venture to say, probablycant even read or write.6-seperate visits, all mistakes!Will never consider returning.Save your time and money.

Ca
Review №34

Terrible experience here. Im in disbelief about how poorly I was treated. Plus the battery was $20 higher than I was quoted on the phone. Do not recommend.

mi
Review №35

Great store had exactly what I was looking for, friendly staff. Parking lot could have been a little more ice free, almost fell getting in the store

Y
Review №36

Excellent customer services and always ready to answer any question you have about what you looking!

Er
Review №37

Great customer service they will look up parts with no receipt

Ry
Review №38

Solid people, less than amazing business model.

Th
Review №39

Nice store. People are very nice and know their parts.

Ch
Review №40

Very low quality parts and customer service. Advanced auto parts deserves a zero. Go with another auto parts store you wont regret it.

Kr
Review №41

Nice place.

Sa
Review №42

Helpful staff

Jo
Review №43

Great experience! Very helpful salesman!

TH
Review №44

Great employees with good knowledge of the car industry

Th
Review №45

Always has a majority of the parts I need in stock. The customer service could be a bit better though.

Th
Review №46

Clean store.friendly and helpful employees.(Fabulous) :):):)

Ju
Review №47

Very helpful staff got me the exact part I needed

kr
Review №48

My husband always get the oil for our cars and tools there. Very friendly and helpful staff.

Ob
Review №49

Great place, ruben you sexy boii lmao

Lo
Review №50

No help with issue all i wanted was a fuse

Ro
Review №51

Almost always get my parts from here. The service is great.

my
Review №52

It went very well. The service​was good and very helpful

Lo
Review №53

RUDE!!!unhelpful and the company vehicle was parked in the handicap zone.

Al
Review №54

I always buy things from them the sellers help me with the things I want and they give me advices

Ka
Review №55

Employees are always friendly and happy to help.

na
Review №56

Sold me the wrong filter for my car.

ya
Review №57

Decent people

Fa
Review №58

I was denied service pa just because I said I might return it just in case, very unprofessional.. never again

Je
Review №59

Awesome service Oscar and Little Chuy

Pa
Review №60

Good humor and fast service

La
Review №61

The staff werent the most helpful

Br
Review №62

Seen one youve seen them all

Ji
Review №63

❤️

Ja
Review №64

Folks were amazing

Je
Review №65

Chuy Good people

De
Review №66

Good place..

Pa
Review №67

Newly built fast service

tr
Review №68

Very nice people.

So
Review №69

Great customer service

Br
Review №70

Ok service nobody is in a hurry to help u

Al
Review №71

Friendly people. They have what I need.

Je
Review №72

Customer service is good

Al
Review №73

Great place

Al
Review №74

Excellent service

Aa
Review №75

They gave me the wrong Parts twice

Au
Review №76

Great Customer Service

An
Review №77

People are friendly and helpful

gr
Review №78

Great service and location

St
Review №79

Good parts

La
Review №80

Love this

De
Review №81

Nice

Mo
Review №82

Very helpful

To
Review №83

They have auto parts.

Ca
Review №84

Knowledgeable staff

Me
Review №85

A little pricey

Da
Review №86

Very helpful

Er
Review №87

Bad experience

AA
Review №88

Very nice

Na
Review №89

Excellent service

Ma
Review №90

Super good!!!!!.

Ca
Review №91

Nice place

is
Review №92

Good and nice

Do
Review №93

Always got what I want

Cl
Review №94

Its an auto part store

Ca
Review №95

Everything at your fingertips.

Da
Review №96

Great

Qu
Review №97

Its cheap

Wa
Review №98

Funny Guys

Da
Review №99

Love it

St
Review №100

Service

Information
20 Photos
100 Comments
4 Rating
  • Address:2661 Independence Ave, Kansas City, MO 64124, United States
  • Site:https://stores.advanceautoparts.com/mo/kansas-city/2661-independence-boulevard?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 816-326-2759
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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