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Flying Dog Garage
238 W Mosel Ave, Kalamazoo, MI 49004, United States
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Flying Dog Garage
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Pa
Review №1

We took our RV to Flying Dogs and they accurately diagnosed the problems and fixed them - all for the quoted cost and time frame. I would highly recommend them to everyone! Excellent!!

Re
Review №2

After doing prep work, appointment only took 1/2 hour for a tune-up! Nice, organized and car runs great!

Ca
Review №3

If you want your car fixed the right way, take it to Flying Dog! They take the time to figure out the root cause of your issue and then use their expertise to do the repair the right way. I have been taking my cars there since I found them in 2009 and they have always been knowledgeable, professional, and honest; not to mention kind and fun to work with!

Ay
Review №4

Well, I got a 73 charger that just had a oil pressure issue fixed and now the oil pressure is more consistent then before! *would very between 2-5 PSI and now holds steady* Previous work was done on my wrx and it was Awesome. Would recommend.

Ja
Review №5

Have only ever had fantastic experiences here. Knowledgeable and friendly staff with high standards. Also one of the only local places that can do alignments on lowered cars without damage. I exclusively come here for work and car advice. Able to work on a huge range of uncommon vehicles too.

Re
Review №6

I came in unsure of what was wrong with the front right wheel on my Honda Civic. I decided to try this garage instead of the dealership.Positives first: the receptionist was quick and friendly. The mechanic who worked on my car was professional.Negatives: not great communication. I received a text with all the things wrong and had to call to get an explanation. (You cant reply to the text) I would think when a customer comes in for the first time, an explanation for what needs replaced would be verbally communicated.My text said I needed:-the front and rear struts replaced-an accessory belt replaced-breaks replacedThere was NOTHING wrong with my REAR struts, they wanted to replace them because they needed to replace my front struts.They also wanted to replace my breaks even though there was still life left in them, youll need them replaced at your next oil change more than 6,000 miles away. Why would I want to replace parts that are working as they are meant to??To add to my displeasure they charged me for the intial inspection ($55) and a front end alignment ($126.94). Every garage Ive ever went to waves that fee since they are doing the work...nope not this garage!!!! AND youre going to replace part of my front end and not include an alignment in the price?!?$1,319.33 was my bill. I paid and left. Mechanics that operate like that are trying to take advantage of people who dont know what to ask. I will not take my vehicle to this place again.Drivers beware.

Na
Review №7

Knowledgeable techs that communicate clear details and options about repairs to my vehicle every step of the way. They potentially saved me a lot of money on a VW cooling system and so I highly recommend!

Ch
Review №8

The Flying Dog Garage did a great job replacing the clutch assembly and gear box shaft seal on my 1992 Saab 900 Turbo. Alex is a conscientious and thorough service manager who kept me informed of the progress of the repairs. The 92 900 is an extremely rare car in this area. But, that did not present a problem for the excellent technicians at the Dog. When I got the 900 back it shifted like a factory new Saab.I wouldnt hesitate to recommend the Flying Dog to any import car owner of any brand or year. Their technical expertise is only exceeded by the outstanding customer service I experienced as a first time customer.

Co
Review №9

This is the place for your foreign in kalamazoo. Fixed the problems with my bmw. Took a little longer than I expected but worth the wait for the quality of work done.

Ta
Review №10

Pure professionals, everything up front and detailed. Customer oriented! Thank you! 😃❤

Ga
Review №11

I have a problem with a lot of dealerships and mechanics that they quickly figure out that I know nothing about cars, and therefore the recommendations of what needs to be fixed and replaced just roll on in. With Flying Dog it was the exact opposite. Alex, the gentleman that worked on my car and Brooke the very kind receptionist took time to explain the problems my car was having and kept me updated every step of the way. They also managed to be cheaper than everyone else I had spoken to about the repairs my Volvo (S60 2.5T) needed, and they provided superior service. At no point did I fear that something was going to go wrong or that they were going to replace everything and send me a huge bill for it. I consistently received phone calls about what needed to be done and how soon my car would be ready. Being busy during the entire time my car was in the shop they also have a neat little website where you can approve parts/labor and whatever needs to be done. It was truly amazing. This is by far the best place I have worked with to keep my Volvo running in tip top shape.

Ca
Review №12

I have been coming to Flying Dog Garage for the past 7 years for work on my Toyota 4-Runner and my Toyota Corolla. FDG always does great, honest work. I highly recommend them.

La
Review №13

It was neat and clean when I was there. The receptionist was very pleasent. Did not have auto work done but ran a scan on my car at no charge to me. I will go back if and I need auto repair.

Da
Review №14

Flying Dog is reasonably priced service and gives you the details you need about your car to make decisions on to repair or not! After frustrating experiences at dealerships charging too much and doing unnecessary repairs, Flying Dog is a breath of fresh air!

Mo
Review №15

Got an import? This is the best place to get any work on it done. Alex is great. Give flying dog garage a try and see for yourself.

Ju
Review №16

My experience at Flying Dog Garage was excellent. They got me in right away when the dealer said it would take at least three weeks. How do you go without your car for three weeks?!? Then, when I needed help with a ride, they had a loaner available. It was a stress free and easy exchange and I will use them again for all my Mini Cooper needs! Thank You Flying Dog Garage. Any really, how can you not like that name?

Me
Review №17

Great service and very knowledgeable and professional!

Jo
Review №18

Best place to take a euro in kalamazoo

Jo
Review №19

Best import shop in Michigan. Brooks is the easiest person to work with and everyone in that shop wants your car to be top notch, excellent interior as well....top tier type shop.

Bo
Review №20

Had a car checked out pre-purchase. Reasonable rates and sound advice.

Al
Review №21

Love these guys. took us in at the last minute and fixed a variety of problems. kept me posted as to when it would be done. had to move one deadline since they had to order a part but had it finished the next day. happy with their service and would use again. it was pricey but it was a BMW so its always pricey.

Je
Review №22

I discovered this place about a year ago after being thoroughly disgusted and fed up with maple hill. So glad I did! Ive brought all 3 of my audis here and will never go anywhere else. The service and customer service are top notch and the pricing is very competitive. Did i mention they know what there doing too? Hey if you love your import and demand the same in return from your service people, give these guys a go...you wont be disappointed.

Ri
Review №23

I have used Flying dog for complicated issues with my vehicle as well as routine service. They are amazing, especially Brooke who goes above and beyond to explain my vehicle status and assist me with insurance claims and communication. I highly recommend this team of dedicated experts.

Si
Review №24

These guys are awesome. This is a place a fully trust to do a great job, theyve always been very honest and kind to me. Highly recommended

Ke
Review №25

Very friendly and trust worthy staff. Had some work done on my Toyota Camry and they knocked it out of the park. Service was fully explained before any work was completed and I appreciated the emails detailing the work to be completed. I highly recommend these guys.

Co
Review №26

I have been very happy with Flying Dog. Nothing on a BMW is ever cheap anywhere, but their prices are fair, they are willing to give you options, and their staff is very down to earth.

An
Review №27

Flying Dog went out of their way to help me with my 4 Runner. They even fit me into their schedule a week early. Great work and technicians.

Ga
Review №28

Weve been long time customers. They have always been fast professional and reasonably priced.

Ju
Review №29

The reason this 2006 VolvoXC70 is rolling on 277,000 miles is the DogTeam! Scheduled our next oil change!Anothr day, A different Volvo. Yeah DogTeam! keeping these doggies moving!

ST
Review №30

I just bought my used Land Rover and I take it to Flying Dog Garage. Greg and Josh are always honest and helpful. They understand car repairs can be stressful. They did a great job explaining things to me and letting me know what to be worried about and what not to be worried about, they are well educated with imports but they dont try to stress customers to get more money out of them. Honesty and integrity is what you get here. I will only take my Rover to Flying Dog Garage for maintenance and repairs.

ek
Review №31

I have taken two of my cars there on several occasions over the last few years and Greg and his team always do a great job. His prices are fair and the work well done. Its refreshing to have a mechanic you can actually trust and not be afraid of getting overcharged.

Jo
Review №32

Wonderful garage; great professional staff. Great system for quoting service. Ive definitely found the best garage for my car!!

Jo
Review №33

Greg and his team always provide thorough and open discussions about whats needed to make proper repairs.

Pa
Review №34

Gave them a tough Job and they did a great job ! impressed all the way around!! price and value

La
Review №35

I have a 1975 Mercedes SL, needless to say, it is hard to find anyone with experience.when I pulled into Flying Dog there were 4 SLs on the lot. Thank you God....Tanner, a nice young man to begin with, managed to diagnosed and repair a long running problem plus pointed out a number of potential issues that we need to monitor and start addressing. Lets face it gaskets start to dry out on a 45 year old car. Brook, the admin coordinator, kept us informed via emails and was wonderful to work with. Great to see young people doing a terrific job.

Ke
Review №36

After buying a car from diamond auto in Portage the engine blew within a month. But thanks to Drew and the amazing mechanics at Flying Dog Garage they got me back on the road and the service was amazing I will definitely recommend anyone with a import take it to these guys they wouldnt let me have the car back until they knew it was fixed and also gave me a loaner car for a couple of days. I cant say enough good about this place. Thanks again flying dog.

As
Review №37

THE best shop in Kalamazoo to take your import. These guys are extremely knowledgeable and honest. They always exceed expectation with their quick service and willingness to fix the problem. Not to mention the quality of work that they do there is FAR superior to anywhere in the area. I have owned Volkswagens, Audis, and unfortunately an always broken Mini Cooper - all of which have been serviced by the guys at Flying Dog and I have never been disappointed. (Plus, they have the cutest resident shop pup!) I will never take my car anywhere else!

Al
Review №38

I take my 100k+ Subaru here. Working with Flying Dog has never been a negative experience and pricing is fair. They are as or more knowledgeable about my car than any Subaru dealer Ive been to. I would easily recommend them over the local Subaru dealership as Flying Dog in my opinion has been more professional, easier to work with, and have shorter wait times.

Ja
Review №39

Very nice place. Great service

Kr
Review №40

Ive had my VW Passat since 2013 and Ive never found a place that provided reliable service (to include VW dealerships) until I found Flying Dog Garage. They were able to troubleshoot my car without all the BS, and fix it without any additional problems in a reasonable amount of time. I also appreciated the level of communication and service the staff provided.

La
Review №41

The team takes great care of Scarlet, my 08 BMW 328i hard top! Staff is great, very communicative and I understand costs before they begin the repair.

An
Review №42

Very accommodating, they were able to get my WRX in and fixed quickly, great service all around.

Be
Review №43

Great service that is dependable and personalized. The staff is extremely knowledgeable and efficient with the repairs. I would highly recommend flying dog garage.

Ja
Review №44

Greg and Drew were great to work with! Greg solved the erratic idle issues on my MB 380sl quickly and they returned my car to me in perfect condition. I would recommend Flying Dog Garage to any

Br
Review №45

I have a 2001 Audi Allroad with almost a quarter million miles on it. The gentlemen at Flying Dog have kept it running beautifully For the last six years. They are thorough and honorable and their prices are fair.

Ch
Review №46

Had an appointment to have an estimate on my suspension to get fixed. All I got was a bent hood and a smashed plum in my seat. And got no paper estimate on how much it would cost.

Jo
Review №47

I am happy to write a 5 star review for Flying Dog Garage! In January of 2016, I purchased a previously owned vehicle that is out of warranty. Being one that babies my cars and wants to prevent any issues before they surface, I sought out Greg. I was very direct and told Greg that I was looking for someone to take care of my car as I plan to keep this one for many years and miles to come. I had an oil service done. I also had a squeak that was driving me crazy, and it turned out that it was a spot of loose molding on my windshield. Greg put on a glue that secured the molding and NO MORE SQUEAK!! For my next oil service, I will be having some major work done that I asked to be completed so I could follow the MB service schedule. I am putting all my confidence in Greg and look forward to Flying Dog Garage to become my place to go.

Ro
Review №48

Great people here. I trust them. I drive from portage so they can service my ford edge.

Ta
Review №49

I am very impressed by this garage. My car (a 2004 Outback that had been abused by its last owner) had broken down and wouldnt start. They replaced all the things needed to get the car running again, but unfortunately there was deep engine issues that would required a rebuild (which is something I had expected). The entire time they worked on my car, they were friendly and honest. They talked to me about what the car needed overall, and what I could or couldnt wait to fix, based on my budget. I have never had such a pleasant experience with a mechanic.They had shaved off the price of the work where ever they could because the car would not be usable after all the work put in it. They even discussed what my options were for the car from this point forward and said I could leave the car in the lot for a little bit until it was convinient for me to get it out.I will go back to them for the rest of the time I live in this area, I couldnt recommend them more.

An
Review №50

Excellent service, great mechanics, got my car back quickly and was back on the road!

Su
Review №51

Great guys, great communicators, great service.Far better experience than I have ever gotten at a dealer garage.

Le
Review №52

Sean & Josh took in our Mini Cooper after another garage (Redford, Michigan) did the worst hack job and did not know what they were doing! These guys did so much trouble shooting to find all the mishaps/mistakes, done previously, to get our car running and road worthy again. We were given frequent updates, the best service and affordable pricing! Our car had been undriveable for almost 6 months when these guys got it! They did a thorough and excellent job! The car runs better than before the original mishap!! THANK YOU, THANK YOU, THANK YOU! Our son has not quit smiling, since getting his car back!

Bi
Review №53

Drew was great at the desk. He explained our problem and fix very well. The car was ready when promised.

An
Review №54

I brought my VW TDI in for its 80,000 mile maintenance service. My car was running boggy like it wasnt getting clean gas before I brought it in and was hoping the 80,000 service would fix it with a new fuel filter. It didnt.I then brought the car to a shop in Holland (300 miles after the 80,000 mile maintenance) they insisted it was the fuel filter and I told them I JUST had it replaced the week prior but they were persistent that the fuel filter was the best place to start to fix the problem. What do you know, the car ran great as soon as the fuel filter was replaced.I either got a bad fuel filter from Flying Dog or they never actually changed it out. And if they didnt change it out it makes me wonder what else they didnt do. And if they did actually change it out with a bad replacement part what else did they change out with a bad part? I wont bring my car back... on the bright side the customer service was great and I got the car back the same day I dropped it off... but I would have rather them keep it for another day and picked it up with a new/good fuel filter.

Ja
Review №55

Greg, a master mechanic and the Flying Dog owner, and Dan, office manager and the master of ceremonies, are a pair of the nicest, smartest, most hardworking guys youll ever meet. They cant help but do right by you and your car.They know more about your car than you ever will, but theyll never make you feel dumb about that simple fact, and youll never doubt that youre getting the best automotive service in southwest Michigan. They take the painful sting out of the second-most difficult exchange of goods and services known to man or woman: auto repairs. (First-most difficult: haircut.)On top of it all, theyre fun-loving. Theyre the Penn and Teller of auto repair (Greg is Teller), amusingly dispelling the illusion and trickery of what other shady mechanics do, or dont do.For the past three years, in addition to any repairs weve needed, weve also driven all the way from Bedford Township, 40 minutes one way, just to get our oil changed and visit with them. The better you get to know them, and the better they get to know your car, the more you come to realize youll never again need, or want, another mechanic.

Ch
Review №56

Always terrific service, fair prices, best people to do the work. Wouldn’t take our cars anywhere else.

Pa
Review №57

I called for a quote on a valve job on a VW. They said it would be $1200 to $1500. Because the dealer had said $1500 to $1700 I thought I would save $200 to $300 dollars and they had good reviews. They said they needed the car for an exact quote. 5 days later they called trying to sell me a top end clean on the motor for $500, this was the 3rd time he had tried to sell me this service. On the 8th day he finally called to say the valve job would be $2350. Then they wanted to charge me a $50 diagnosis fee. Hands down the worst experience Ive ever had with an auto shop.

An
Review №58

I wouldnt trust anyone else but Flying Dog to work on my 1958 Mercedes 190sl. Glad I found them. I would recommend them to any classic car owner.

Fl
Review №59

The crew at FDG were awesome. I had to take my car in that was WAY overdue to have the timing belt and associated parts changed out. Being a single dad with 2 daughters, it was hard to fit into my schedule, or at least I thought it would be. They made it so much easier by providing a loaner car for me to use while they worked on mine. The prices to do the work were much lower than most other places, and the work was twice as good. Its hard to believe in the world we live in that you can still find a place that is honest, reasonable, and really wants to work with you. They love what they do and it shows. You have my business for life.UPDATE: Fast forward a year and a few months and the FDG has gotten a new office crew, and a new system for doing the billing and the experience was WAY worse. I went in to get a $6 part replaced, a tiny little o-ring that I just couldnt get to go in without breaking it. I told them what the problem was and what I wanted done. I got charged $112 out of a total bill of $245 as a diagnostics fee to determine that the o-ring was bad, after me telling them it was bad. I also asked for a price to replace the PCV system, and was told that would be $1200! Half for parts, half for the work. I looked and the OEM Volvo parts were only $320 at my price, so they are likely paying a bit less, and marking up massively. Work for this generally is 2 to 3 hours (2 average, 3 max). Thats $200 to $300 per hour for labor! (I have one on order from IPD Volvo for $220 on a Black Friday sale). Plus, they wanted to charge me $42 to replace 2 license plate bulbs that cost me about $4 to do myself in 5 minutes, and out of nowhere, they said my transmission needed re-sealing for over $1000. Ive never had a transmission issue, have no leaks, and have no indications of any kind that anything needs to be done at all with the transmission. I do most work myself, so Im not your average car owner, but Im getting to the age where I just dont want to spend the time doing things like that. This isnt the only Volvo I own and maintain, so I do happen to know quite a bit about them and how to determine when work needs to be done (and how to do the work). Now, the work they do is really top notch, but go in knowing what you are talking about, get EVERY cost in writing up front, and know when to say no to something they tell you needs to be done. If you have a car that is really not a do it yourself type project, like that classic Merc or Porche, or that BMW M5 or M3, they can do anything from the smallest thing, to a total engine rebuild, and do it very well. Just be very, very careful about the up front cost, and the add ons they apparently like to tell you that you need done now.

Fa
Review №60

Professional and fast service . Drew went above and beyond to help me when i blew out my tire and the whole experience with them was pleasant. Highly recommend them.

Br
Review №61

The team at FDG are skilled, passionate and just the right folks to entrust with your car!

No
Review №62

I wont take my car anywhere else. I have a 04 bmw330xi. these guys are help you keep your car in Tip-Top shape.

Da
Review №63

Excellent service,friendly and knowledgeable mechanics come together to provide an honest, quick, and fairly priced garage for pretty much any of your auto repair needs

Ch
Review №64

If you want great service on your import and live in Kalamazoo but dont want to use the dealerships, these guys are great.

Sh
Review №65

I used to have my car serviced at the dealership. Now I take it to Flying Dog Garage where its in the hands of people I can trust!

Ch
Review №66

We have always had great service here. Thank you

Le
Review №67

They do a great job at a fair price!

De
Review №68

Friendly staff. Quick and knowledgeable.

Ma
Review №69

Very polite be employees

Vi
Review №70

They repaired my wifes Volkswagen and gave me a free Coca Cola while waiting

Mi
Review №71

Great service and super nice guys.

th
Review №72

The same issues have been fixed twice and In less than three weeks more suspension noise. I have lost my trust with this place.

sd
Review №73

Real people.

Mr
Review №74

They blew my engine joy riding my car, after they were done fixing it. Go anywhere else!

Ke
Review №75

Great service

Am
Review №76

Great service

da
Review №77

Its ok

Jo
Review №78

Friendly staff

Be
Review №79

Knowledgeable

Sh
Review №80

What???? Flying dog what????

Information
13 Photos
80 Comments
4.5 Rating
  • Address:238 W Mosel Ave, Kalamazoo, MI 49004, United States
  • Site:http://flyingdoggarage.com/
  • Phone:+1 269-345-6780
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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