Heath was a wonderful salesperson! He was helpful and polite. He truly seemed to value us as customers. Aaron from finance made all options clear and easy for us. Both Heath and Aaron stayed late to accommodate our schedules. Our son was very excited to drive away in his new 4 Runner. We have bought a vehicle from Johnson City Toyota before and would do so again!

Dustin, Craig, and the whole Johnson City Toyota team were absolutely wonderful to work with! They were all so professional and personable in helping me make my decision on what car to choose and made myself and my fiancé feel like apart of the Johnson City Toyota family. The thing that I loved the most, was how upfront they are. Some dealership in my past experiences, felt like there was always a catch to it. They were upfront and went over my car, contract, and warranties in great detail. If you’re looking at purchasing a Toyota either in the area or out, this dealership is the place for you. If I could give them more stars than just 5 I absolutely would!

Great place to get vehicle work done. Its a little higher than other places, but Doug was friendly, & helpful. Thanks again, my 4Runner is moving smoothly again!

5 star car buying experience! They were friendly & efficient which was great. But the best part of buying from this dealership was that they were not pushy or sales-y. I came from out of state to purchase a car here & if I had to buy a car again I would look here first before I used another dealership. Very happy with my car & with the entire experience. Joe was my salesman & he was great!

Staff is awesome. We got the trade we wanted and a great SUV. The staff are highly professional but very comfortable to deal with. Mike F our sales person was very helpful and knowledgeable. He treated us like family and gave us a great deal. Being new to Tennessee we needed a car connection and gosh and by golly we found it with Johnson City Toyota !

One of the best car dealerships I’ve ever been too! Jordan was an awesome guy! I would definitely go back in the future.

My salesman Michael was amazing, probably the best I have ever dealt with. I have used Toyota of Johnson City for two of my cara now and am pleased. I think Michael is the reason I actually stocked with Johnson City this time…if you want to be treated with respect see him!!

I am very satisfied with my experience purchasing a vehicle from JCT and believe my salesperson Ally steered me to the car best suited to my actual needs instead of testing the limits of my budget, an unfortunate trend in my prior dealership experiences. I will wait until at least 100,000 miles to make a judgement call on Toyota craftsmanship, but so far I cant help but smile when driving my comfortable, 6”3’ here, rock solid, and rev happy manual corolla. Their finance department made each option clear and relevant to my disposition as a road warrior. A+ value and interactions, I’ll most likely be back, but it may take 250,000 miles.

I took my vehicle into the service department for routine maintenance this week and was pleasantly surprised at how great of an experience I had! Damon was my representative, and he did a great job communicating what was needed on my vehicle and walking me through the process from start to finish. This is the first service department that I have seen utilizing video format from their technicians to communicate directly with the customer. Cody did an excellent job on my inspection and I appreciate the video thoroughly explaining what would be best for my vehicle. This experience guaranteed that I will be a repeat customer. Thank you!

Heath Ratliff was a very personable and exuberant salesperson! He made sure all our needs were met all while making the process simple and stress free! I appreciated his time and effort he made during the car buying process! I would definitely recommend him to anyone in need of purchasing a vehicle at the Toyota dealership! He was a 10 out of 10! :-)

Heath Ratliff was great help! He Helped me find my dream truck after weeks of searching. I’d recommend him to anyone

We worked with Marcus H. of Johnson City Toyota and he was very patient and helped us find out the best option for us. He was energetic, easy to talk to, and not pushy like most car salesmen. This is our 5th car that we have bought from Johnson City Toyota and they will continue to have our business. We have never ran into an unkind person at this establishment.

What a great experience! I bought an older car and Im super happy it, and the way I was treated. Thanks Marcus!

From the moment we walked in we felt like a valued customer. We were greeted right away and the employee found our salesman and made introductions. They worked very hard to match us up with the model we wanted and the leasing process was easy. We drove 2 hours to their dealership because the were the first to find us the model and color we wanted. Would definitely recommend Johnson City and their team.

AMAZING customer service!!!Even though the car I was looking at didnt work with me Im am extremely happy with how fast and attentive the dealership is with their customers. Out of all the dealerships I have talked to, Johnson City Toyota has been the most helpful and kind out of any of them.Thank you for your help!!

Was looking for a nice, inexpensive, reliable car for my grand-daughter who just turned 16. Found it at Toyota of Johnson City. Sara, Seth, Levi and everyone we worked with was exceptionally nice. They treated her like she was a little princess. I will be going back.

All the staff were very friendly and helpful even though I made it difficult during the process. I really appreciate everyone there for all their efforts and hard work to help me get my new car. Jason, Dylan and Todd are the best!!

This was the second Highlander I have purchased from Johnson City Toyota. I could have chosen a closer dealership, but JCT is great. My dealings with Marcus were excellent and my past dealings with Kelly were what made me decide to come back when I wanted my new car. I have and will continue to recommend JCT as the place to go. Everyone there makes you feel really special and of course, my new & old Highlander is the greatest.

Great experience!!!! Johnson City Toyota is the only dealership that I will go to! Dusty did a great job having the truck ready and available for me to look at & drive. Michael did an amazing job finalizing the deal, and made the paperwork process super fast and easy.

Bought a Land Cruiser here that should have gone to auction instead of being sold at a reputable dealership. I should have realized when Kelly Winchell wouldn’t let me see it on a lift that there were problems, but he assured me that it was all undercoated and the undercarriage was in great shape. The frame is toast. We’ve had numerous rust-related failures including brake failure. I’d recommend a more honest dealership.

Marcus is a great sales person to work with. Not only is he educated on what he’s selling you-he has a happy-welcoming vibration that most sales people lack. My parents hoped that my sales person would be the one they dealt with prior. They also enjoyed his service and personality! I got lucky and got Marcus!You will not be disappointed!!! If I could give ten stars, I would!

Best car buying experience I’ve ever had! Dustin Ritchie was very personable, understanding and kind. I never once felt pressured or nervous about buying a car. I wish my prior car buying experiences were with him. Johnson City Toyota serves their customers with kindness and respect. I couldn’t have asked for anything better!

One of the friendliest people I’ve ever met. Great personality and great with deals. He was a big help to my family helping them get what they wanted. Definitely recommend him to anyone looking for a car. 100% coming to him when my car dies. Fully trust him to help me find my dream car.

Macy’s was fantastic to work with! He was very patient and responded to every question I had promptly. I live out of state and he was able to arrange pick up for me and my son from the airport as well. Highly, highly recommend!!

Ally Anders was so helpful and made my experience so much better ! She’s an amazing worker and can make anyone comfortable. Wish I could rate higher than 5 stars! She’s so professional and honest and upbeat you can’t ask for a better salesman.

Great salesman and finance man. Couldnt have asked for better help on finding my new car, but I had mentioned the low tire pressure light was on and I wanted it checked out before I purchased. When I came back the following Monday it had been fixed by service. They only added air without checking why it was leaking.. or maybe they already knew why. The tire was plugged and not well obviously because it was continuing to leak. Within a week Ive had to put air in it twice. Left a message for the manager with no call back, communicated with the salesman and he asked how bad it was and I told him, but havent heard anything back from anyone on that either. I have a toddler so they idea of having to fix a flat with a two year old is not easy nor safe for us. My best advice is check the tires and if any lights are on AVOID. They wont actually fix the problem, just try to get the light to go away.

These guys are not a stealer-ship. They are noble and sincere of what they do. It was nerve wracking buying from a dealership 300 miles away, but Thanks to Nathan Pachmayr for guiding me for my first time buying out of state. Nathan was affable and straight-forward with me making sure he got my back and there was nothing to be worry about. That made me very thankful.

Jackson did a great job staying in touch with me while I waited for my new car. He was very proactive when he found another car that met my criteria, so it would not get taken. Aaron in finance was also very thorough and quick. Thank you both! Love my new car.

Taylor was a miracle worker. He helped us get financed for a safe and reliable 2017 Kia Forte and was so helpful with everything. He knew we needed something that would fit our needs and he went out of his way to make it all happen. Thank you so much Taylor and Johnson City Toyota!

Dustin did a great job of making our purchase quick and easy. We came in from out of town and needed a quick turn around to get back home for our children and asked Dustin to do anything he could so we did not have to wait very long once we arrived to pick up our new car for my fiancee.Dustin and Johnson city Toyota did everything they said and made our purchase really easy and fair.We have used Johnson City Toyota for many years and highly recommend them for new or used car sales.

After a failed attempt to deal with another local Toyota dealership I found myself at JC Toyota looking to purchase a new RAV4. These cars were all ordered and couldnt find them anywhere in the tri cities. We worked numbers and everything before the car even arrived. They made the process so simple and easy that when my car arrived (earlier than expected) it was quick and easy to drive off the lot in it. They were very catering to my demands and at the end of the day I went from a 2017 RAV4 XLE to a 2021 RAV4 hybrid XLE platinum with no change to my previous car payment. Our salesman was Heath R. And I would send anyone to him! He was great!

This was my 1st real car buying experience. We had visited so many car lots, & I was about to call it quits. Until Adam Mosley stepped in @ JC Toyota. W just a couple questions he found my dream truck. I brought it home the same day. These guys r very helpful, & they know their stuff. Recommending to everyone I know!

This is my daughter’s first new car and she loves her new Corolla!! I worked with Adam M and he was especially helpful in explaining all the bells and whistles on the car to her. The staff was friendly and Craig in finance was very informative and had a lot of patience with me and all of my questions!

I had a great experience with the whole buying process. My salesman, Seth, was friendly and knowledgeable. Seth also went out of his way to listen to exactly what I was looking for and did not try to push me into anything I didnt want.

Craig and Austin were awesome! I told them what I wanted and they worked very hard to make it happen. This was my first new car and it was an awesome experience! Great service and I highly recommend Toyota of Johnson City.

Awesome buying experience. We are out-of-state, but Taylor Thomass communication was top-notch...We knew exactly what we were getting before we ever got to the dealership, and there were no surprises.10/10 recommend!-Very happy customers, all the way from WV

My wife and I just bought a Rav 4, from Johnson City Toyota. I had several people tell me that is the best place to buy a car, and they were absolutely right. When we first arrived, we weren’t jumped on by a bunch of salesmen. They allowed us to look, then they came to us. Which was quite nice.They go above and beyond with their customer service. They worked with us, to get our payment where we needed it. It was an amazing experience overall. I highly recommend Johnson City Toyota, for your next vehicle. I know I will only buy from them, from now on.

Marcus is a top of the line sales consultant. Full of positive energy and eager to help. Ask for him when you stop by!

Taylor was absolutely amazing from the start. I submitted an online inquiry, he called me in 10 minutes. Walked me through each step over the phone, worked with me and listened to where I needed to be, and had a 4 runner ready for me to test drive when we walked in the door the following day. Extremely professional and personable. This is our second vehicle we have bought here, and we will continue to return for their amazing customer service. Go see TAYLOR at Johnson City Toyota.

Great experience ever with Marcus! Don’t normally enjoy going to car dealerships but throughput the whole experience he listened and came through with us. Would definitely recommend Johnson City Toyota and ask for Marcus.

This was the best and easiest car deal Ive ever completed. Jason was simply amazing and supportive. I love my new Rav4. Thank you Jason

The only lot in the tc that had what I wanted plus bright, knowledgeable no-pressure sales, service and convenience. At JCToy I found a salesperson I could trust, a car guy (female car guy), with a great attitude and next-door neighbor style. Wish I could buy another one. Thanks Ally!

Marcus was great to work with. Very knowledgeable in car sales and is very professional. I would recommend him to anyone in the car buying business.

Marcus is the best car salesman Ive ever worked with!!! WHOOOO!

Marcus did a phenomenal job helping get me in a 4Runner! He is very patient, efficient, and energetic! I would 10/10 recommend him helping you if you’re looking for a new car!

My husband and I were in pretty desperate need of a new car and did not want to have to shop around. We chose Johnson City Toyota and we were extremely pleased with the service we received there. Jackson Jordan was our sales person and he was awesome! Very friendly, very kind, and made it his priority to find us a low mileage newer vehicle that would suit our needs! At no time did we feel any pressure and we were treated with respect and kindness. We bought the car the first day we looked and are very pleased! I would highly recommend Johnson City Toyota and be sure to ask for Jackson Jordan, he is the best!

I was working with the salesperson Ally all day long over the phone trying to see the best deal and she made it work. The staff was very nice when i came to sign paperwork and they had the car ready and filled up for me upon arrive. Very easy to work with and they arent pushy like most salespeople are.

Lenny is the man. Absolute professional, takes care of his buyers. Worked with him for months prior to officially buying our 2021 highlander XLE. He was very helpful and guided us into a seamless and silky smooth trade in and purchase of this vehicle. Incredibly easy to and even checks up to ensure the drive home went smooth and to see if we had any problems. Lenny is a man of integrity and I knew from the start he was the man to come back to. From around September or October of 2020-may 28, 2021 we have been in contact working out expectations on our highlander. The Toyota dealership in Johnson city by far is the BEST dealership I have ever been to, and I was happy to have Lenny be the man months later to take my business. I highly recommend this man, and I highly encourage anyone getting a Toyota to come to Johnson city Toyota. You will not be let down.Craig in finance was an absolute pleasure to do business with. He was very transparent but fun and easy to talk to. Nobody was pushy and he made everything absolutely smooth and seamless as well. Both gentleman are phenomenal and I give nothing but great praise to them for their fantastic business. One day I’ll return for a sequoia and I know who to come back to.

We had an excellent experience at Johnson City Toyota when we bought our 2021 Highlander! Taylor went above and beyond to make this process easy and as quick as possible. He was friendly and courteous, always making sure we had what we needed to complete the transaction seamlessly. If you need a vehicle, I highly recommend Taylor and Johnson City Toyota.

Heath was so extremely nice and so helpful! Got us into a beautiful car with a payment we were very happy with. The whole experience was great!

We worked with Taylor Thomas at JC Toyota. I couldn’t have asked to work with a better employee. He was attentive, patient and so professional. I would recommend anyone to Mr.Thomas!

We were very pleased with the service we were provided. Jermaine went above and beyond to make sure we were happy with our new Rav4. Would recommend Johnson City Toyota to anyone looking for a new or used car!

Somewhat of an unscrupulous experience at this Toyota. Incident happened with Services. Took car in for routine maintenance, to make sure its roadworthy and such. Have always brought it to a Toyota, and decided to try the same after moving to JC. They offer to check the alignment.Heres the catch: Toyota offers a complimentary alignment check. If alignment is good, then there is no cost. However, if alignment is bad, youre charged $139.99. I have no issue with the price of the alignment - its how they get it. If you want the complimentary check, you agree to the tech performing an alignment without informing you if it is needed.So what happens? I agree to the alignment check (my mistake, Ill admit), since it was done recently and they probably wouldnt find a problem anyway. But lo and behold, alignment is off by .16 degrees. And $139.99 is gone.I havent heard of this type of pricing system before. All Toyotas are franchises, so each location does things differently. Honestly, the whole experience felt like a racket. Id rather just drive up to Bristol Toyota and see how they do.

I had just begun my search for a new vehicle when I saw a 2010 Highlander on the Johnson City Toyota website. I immediately messaged to get a quote & was connected with Adam Mosley. He sent a fantastic video of the Highlander, bruises and all, which made it possible to put a face with a name. Adam was professional and honest. He was nice and patient. He made my car buying experience a very pleasant one. I will recommend Adam to everyone!

Taylor Thomas was very patient with all of my questions I had about EVERY car we looked at. He was also very easy to work with.If you need a salesman we highly recommend him.

I can’t tell you how great my experience was at Johnson City Toyota. Jackson and Levi took care of me and my family every step of the way. Great salesmen, customer service, and even better people. I recommend these guys to anyone.

I am very pleased with all services provided while purchasing my truck. The salesman was very professional and courteous. Overall it was one of the best buying experiences I have ever had. Would highly recommend them to anyone thinking of making a vehicle purchase.

In the process of purchasing a Toyota Highlander for Johnson City Toyota. Were working with Heath Ratliff who has been absolutely awesome. At no point have we felt pushed into anything we didnt want to do and test driving vehicles was a breeze. Compared to other places we have recently visited in the area this experience has been a breath of fresh air.

Taylor was an absolute pleasure to deal with yesterday and today. I was worried that I lost him as my salesman due to he had another customer to finalize a Sale with and I briefly worked with Travis..who was very nice but I was so ecstatic when answered my phone today and he was on other end and giving me the great news that a deal is done and come on in to see him!!! Thank you Taylor for being so kind and making me laugh at myself cuz I’m a handful lol

I took my car here because of poor acceleration and intermittent misfire. Diagnostics was $90. They advised to change all coils, plugs, and O2 sensor, in that order. The total would be well over $1000. There is no way all of that would be bad at the same time, so I took the car home. It turned out to be bad O2 sensor, cost me $100. I needed a $20 scanner with live data function, it showed O2 sensor stuck at 0. Replacing the sensor was easy, just needed a set of wrenches. It didnt need any plugs or coils, the mechanic was not truthful about it. There was a disconnect between what was broken and what they wanted to fix.They sold my contact info and I am getting phone calls and spam daily. Its like scorched earth approach, they make as much as they can on your once in a lifetime visit

Sarah was my saleswoman and she was awesome. Very easy to work with and constantly stayed in touch. She answered any questions I had. I had buyers remorse a few days later, but that was totally on me, nothing at all the dealership done. They done everything they could to put me in the car I wanted and I’m so thankful. If you’re in the market for a car I highly recommend Sarah at Johnson City Toyota. I’m Toyota loyal, and I’ll definitely do business with Johnson City Toyota again. Can’t rant enough about how easy Sarah was to work with.

I had a great experience buying a preowned vehicle. This is the second car I’ve purchased from this dealership. My saleswoman Ally was excellent and made the experience phenomenal. We agreed on a price very easily, they took care of a technical issue with the car and made the finance process painless. No shady dealership practices here, everything was transparent and low pressure. Highly recommend Ally and Toyota of Johnson City.

Great customer service. Jackson did a good job with the process and the finance department was easy to work with. I highly recommend them to family and friends.

Ally is the best in the business! She knows all the details and the ins and outs of the cars! She is very knowledgeable! Also very fast and friendly! I would recommend her to anyone!

Had an amazing experience at Johnson city toyota. Marcus Haynes was very helpful and knowledgeable. He was understanding when we had to leave to be at another appointment and continued working while we were gone. He had the deal done by the time we finished the other appointment. I would definitely go back to see Marcus again in the future and I would highly recommend him to all my friends

We have always had an amazing experience at Johnson City Toyota. They have sold us two vehicles now. They are very friendly helpful, and honest. We had the pleasure of purchasing this fine 2020 Toyota Camry from what I consider the best salesmen in the tri cities. His name is Earnesto. If you are purchasing from Toyota or thinking about it give him a call. He is honest, very patient, and not too pushy when it comes to finding the perfect vehicle. My wife and I spent quite a long time searching for that perfect car and he was patient enough to go on a lot of test drives in different vehicles with us. A few of the staff stayed until almost 10pm helping us get into our new ride. The finance officer was awesome too! He was very helpful with the add on warranties that you have the option to purchase. He also helped get the best interest rate for our loan. Stop by and let Johnson City Toyota help you get you in your new ride.

FANTASTIC!! Austin Reed was excellent to work with! He was so professional, friendly and answered all of my questions. This was by far the best experience I have ever had at a dealership. I am so pleased with my vehicle. Also, thanks to Koree and Trent for their help. I highly recommend this dealership!

I had been in the market for a Tacoma for awhile and I knew what I wanted. At long last I found the exact Tacoma I wanted in the color i really wanted. I called and inquired about it. I made a appointment for the next day and they stated they would put a hold on it. I made the 3 hour drive the next morning. Come to find out they sold the truck before they actually put a hold on it. I was irritate. Alex the sales women could tell. She directed me to another similar tacoma they had on the lot. They worked with and I ended up with a better truck. You could tell the mistake was not malicious and they were going to do their best to have me drive off the lot happy. They made me feel like I came out of there with a win and I am a proud new owner of Tacoma. Next time my wife or I need a vehicle we will ve making the 3 hour drive to be repeat customers. Thanks Alex and Kelly!

Ive purchased several cars in my life from several dealerships. But this process has been the easiest and most stress free out of any other..all thanks be to Marcus Haynes. Look him up if your in the market.. he will take care you

Marcus was super fast and excellent to work with!!

Great experience at Johnson City Toyota. Steven in sales was great to work with. He helped me find exactly the truck I wanted, and he updated me almost daily on the status of the delivery. I made some after-market additions to the truck, and he made sure that was all done before I came in to get the truck. Cant recommend working with him highly enough. Hell treat you right.Adam in service is awesome too. I had an issue with some of the new tires I ordered, and he got everything taken care of for me including a rental car while the new set were being swapped out.Great people over there, and Im very satisfied.

Dustin Ritchie, Jennifer and finance dept worked hard for us in finding what we wanted ..Will definitely do business with them again

Had a wonderful experience purchasing my car from JC Toyota. Taylor and Levi were straight forward to work with and didnt waste time. I would recommend this dealership to anyone searching for their next car.

Marcus Haynes was our guy! I would recommend anyone looking for a good used car to ask for him directly. My husband has been very ill and I needed a dependable vehicle. I am partial to Cadillac and was blessed to have him answer my call. Because of my husbands health he sent me the greatest video walk around of the vehicle, we worked out all the details of what I needed and did not have to sit for hours at a dealership. This was the best experience I have had buying a car and I will be taking my youngest son down for a vehicle and have no doubt Marcus will help him like he did me. If I could give him ten stars I would. Very knowledgeable about my vehicle and understanding of my situation!

I absolutely hate to buy a new car, but Johnson City Toyota was great. Travis was very nice, great to work with. We had a great time with Craig in finance. My car buying very enjoyable. Would most definitely buy from them again!

I know things are stressful right now with the decrease in production with anything involving a computer. JC Toyota didnt try to hide this at all and everyone was very up-front about the current situation (Im in the computer industry and was already familiar). They helped me find the Tacoma I wanted that was on its way in and set me up to reserve it. Just picked it up this week, and Im IN LOVE with this truck. Shoutout to Ally Anders for providing the most stress-free car buying experience Ive ever had. Super communicative and professional, all while being casual and easy to get along with. Dealership didnt spend time trying to fish for my email and phone number to call and bug me every 5 minutes, and for that alone, Id give more than 5 stars if I could. Cheers, guys!

My son came in to purchase his car. We had an absolutely wonderful experience. Everything went smoothly and we had no issues. The staff was friendly and helpful. Our salesman made the whole process a pleasure. I would definitely purchase here again.

Marcus was very helpful in purchasing my newest vehicle. He was willing to work with us on the vehicle price.

MarcusHaynes was great to work with! He was very interested in getting to know our needs in a car before just showing us different cars. Upfront and honest with what was available and pricing. If your shopping for a new or used car come see Marcus!

I had one of the best experiences searching for a vehicle when working with Andrea today! She was very helpful and such a great listener. She went out of her way to help me find exactly what I was looking for even though it wasnt available on the lot. I would highly recommend working with Andrea when you are in the market for your next vehicle! 5 STARS!!

Our sales experience was great at Johnson City Toyota. Our sales consultant was Marcus Haynes. He did a phenomenal job without any sales pressure. He was one of the most knowledgeable sales people I have dealt with. Do not hesitate to ask for him.

Adam M. is the one who helped me find my dream car! This was my first time buying a new car and he made it so simple and easy! He explained everything in detail so I understood and was just super nice all around! Definitely recommend Adam if you are ever looking for a new car!

Marcus was helpful friendly and very professional

I was looking for downsize both my car and my payment and Heath was able to do that for me. There was no pressure and walked me through everything. Definitely will be back in the future!!

My service provider Albert, did an excellent job of keeping me informed and up to date. I highly recommend him when you visit.

Nathan was my sales rep and he absolutely could not have been better to me.He did everything he said he would do without any hassle at all.Mark and Todd were great to deal with and I feel like they were very reasonable in this market!! An Issue came up with my trade and Todd was flexible and still got the deal done!!The explanation on the warranty and service options made the decisions easy.All the folks at JCT have been great to work with whether it’s a new purchase, service, parts, or warranty. They have never let me down. I’ve been buying new there since 1996!

I would recommend johnson city toyota to anybody! Marcus was the absolute best, all of the staff were super nice, but Marcus really goes above and beyond!

Adam Mosely far exceeded his rumored reputation and were so happy we drove from Knoxville to deal with him! He answered all my questions and was able to secure the vehicle I requested during this pandemic craziness! I doubt theres a better man to buy a car from in the entire state. Thanks Adam!

Dealing with Johnson City Toyota was a Great Experience. We traveled over 4 hours because we knew we would be treated extremely well by Jeff Alpern. We also had help from Austin Reed. They are both very professional and helpful. I highly recommend them both. They have a lot of knowledge and were very helpful in my purchase of a Tundra. Jeff also made sure I received a fair deal on my trade in.

First vehicle purchase in a long time. Adam Mosley was great to work with and listened to what I wanted even when I wasn’t sure. They worked to make sure my payment was where I needed it to be! I love my Highlander and can’t wait to drive it for the next 15 yrs!

Probably one of the BEST buying experiences we have ever had. Adam Mosley was our salesman and he made the process so easy. He is also an extremely honest person, as there was another family scheduled to see the truck we were interested in. He could have easily just sold it to us and let that be that, but he told us upfront that he wouldnt do that to the other interested family. That is the type of integrity all car salespeople need to have!! We will 100% be back for our future purchases!!

I had a great experience purchasing my leased vehicle. Austin and Craig were absolutely great. I truly felt like I was hanging out with friends, not the cliché of the car salesman. Thanks guys. You’re great guys.

Sarah Stanford is the associate I worked with and she was incredible. Regrettably, because of factors on my end we were unable to complete the purchase but she never was anything but cordial, and willing to help. I would definitely recommend Johnson City Toyota and Sarah Stanford to anyone in the market!

Best experience and knowledge employees to walk you through the process and explain all details.

Had a great experience with Adam and JC Toyota! After going to other dealerships and seeing how they have jacked their prices up I wasn’t sure I would find a car but Adam went above and beyond to get us exactly what we wanted at a fantastic price!

Adam Mosley was great to work with! Made the buying process a breeze! Definitely would recommend buying a vehicle from Johnson City Toyota!

Shout out to Ernesto Hernandez for being a great car salesman and for going above and beyond to get me approved for a car. I went into Toyota of Johnson City on 9/4/2020 not really expecting to be approved for a vehicle due to my low credit. I figured I’d need a co-signer at least. I was only there for a few hours, managed to keep my down payment lower than I originally thought, great monthly payment plan, just down right great experience altogether. Never felt pressured and totally surprised when I was approved. I managed to get my daughter her first car that’s basically brand new and I feel better because Toyota has her hooked up. Also shout out to to Dominic Farmer business/finance manager. He was just as friendly as Ernesto and answered and explained any questions I had. Thanks to both of you guys. You moved me to tears and I will now be a forever customer to you all. Thanks to both of you all for an overall great buying experience. I’m so glad I finally decided to try my luck with you all!!!! Thanks again Ernesto Hernandez and Dominic Farmer!! If

Such a wonderful experience at Johnson City Toyota! Marcus Haynes was a pleasure to work with. From the moment we got there he was working to get us what we wanted. 10/10 recommend!

Just a heads up I wouldnt do business with Johnson city Toyota the way they done me today was very wrong and I was treated horribly...I was in the process of purchasing a vehicle from them and aaron Keene from the loan department told me he would hold the vehicle for 24 hours and when I called several hours later he talked to me very rudely and lied and said he didnt say that and said to me we are done and that he wasnt selling me a vehicle...then when I called back to speak to the salesman the receptionist said that they arent answering the phone and when I asked for their extension she said I cant give u that and hung up on me....I will contact someone who is over the manager there and keep working my way up the ladder... I will actually contact toyota corporate on monday about the way I was treated ....I wouldnt of even gave them one star but it wouldnt let me publish this review unless I gave it a star

Just picked up a 2021 RAV4 last week from Johnson City Toyota. I worked with both Nathan and Kristi, and they were excellent to work with. Was able to negotiate and begin the credit approval process online and sort out any questions and the deal via text, so by the time I made it to the dealership for pickup I was in and out within an hour. The only negative experience was having the vehicle be delayed for arrival twice and waiting for nearly a month for pickup, but that was out of their hands as the market right now is crazy. Great experience considering the common perception of the dealership process.