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Impact Enclosures
11653 Central Pkwy #219, Jacksonville, FL 32224, United States
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Impact Enclosures
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Ni
Review №1

Impact installed a screen enclosure in our backyard. Our install was a bit unique since we had them install it over artificial turf. Throughout the entire process, any questions I had were answered promptly and professionally. Eric, the Operations Mgr, personally came out on site numerous times to ensure everything was handled according to plan. Our installers, Al & John were very professional and showed great attention to detail. Very pleased with the end result. I won’t hesitate to use them again in the future. Job well done!!!

Be
Review №2

I had my front porch screened in by Impact Enclosures. This company is A+ in all categories. Very professional and they kept me informed step by step.Instillation was completed by Alvino and Wade. They were excellent. Quiet, courteous, informative, and neat. Everything was clean and tidy when they left. I hardly knew they were here working all day except when they left I had this beautiful screened in porch. I couldn’t be more pleased. I would definitely recommend this company and these installers.

Ka
Review №3

Great experience from start to finish! From our initial appointment with Tyler to the work done by Alvino, everything was done efficiently and on time, as promised. The new frame and screen looks great, and it’s so nice to know we have a 10 year warranty as well. Thank you guys!

Ca
Review №4

Let me tell you working with these guys start to finish was a breeze... the quote they wrote us was extremely reasonable, they had a variety of neat options that Ive never even seen before (hose hook up, one way flaps to let water OUT....). The office kept us informed of rising aluminum prices and how we could keep the costs down. They stayed in touch with us the entire way and I cannot begin to say how supportive they were with my last minute changes and alterations. we are so so so happy with our screen, the patio is now LIVABLE. Do not hesitate to give these guys a call you will not be disappointed!

K
Review №5

The whole process with impact was extremely professional from all the touch points along the way. Alvino arrived early and did a phenomenal job on our lanai.

Pa
Review №6

Great experience with the company:1) Ryan was very good in defining the project, answering all questions, coming couple extra times and giving the best price;2) Jeff and his enclosure installation crew were very good, professional, clean and respectful;3) Richard was doing a final parts of the job, making sure that everything is clean and in order and truly went above and beyond all expectations.4) Erik is an excellent to communicate project manager.Highly recommend Impact Enclosures,- exceptional quality for the best price!

Da
Review №7

Impact Enclosures did a wonderful job! They got me on the schedule quick and the job was done beautifully. Both workers were efficient but they didnt rush either. Very meticulous which led to a great end result. We love it! Thank you!

Da
Review №8

Impact enclosures didnt disappoint. They werent the highest price and definitely not the lowest but just right. Holly Hull did an amazing job with virtual design and walking me through the entire design process. From the sod remover, concrete guys, enclosure guy (Jimmy), management and finishing- I would highly recommend them. I am a very picky person and they made me very happy that I decided to use Impact Enclosures. Even with a few items that had to be adjusted post construction, they were spot on with communication and making sure it got done. If you are shopping around for an enclosure and not interested in spending Pratt Guy prices or worried about Chuck in a Truck not showing up, I would highly recommend you speak with Ryan/Eric/Justin and most importantly Holly! Grab life by the horns and let Impact do the rest!

Co
Review №9

Wonderful to work with, efficient, professional, organized & on time. Angel our professional installer worked very quickly - we are impressed! Thank you Angel for great work and treating our home as if it was your own!

Br
Review №10

Such as great experience from beginning to end! We had our patio screened in and they were very knowledgeable, prompt, professional, quick, and simply great to work with! We highly recommend Impact Enclosures and will definitely be working with them on future projects!

PB
Review №11

I have contacted several enclosure companies before making my choice which company to go to. And, as a full disclosure, I even left a one star review for one of these companies because they were disrespectful even before coming to give me a quote.Impact enclosures company, was always on time, respectful, answering all my MULTIPLE questions, very patient. To be honest they far exceeded my expectations upon finishing the project.We took re-enforced beams and the enclosure.The enclosure looks solid, far way better than any neighbors enclosure.Highly recommend!Word of honor to excellent work of Ryan, Jeff and his crew, Richard.Thank you guys.

Da
Review №12

Great job! Enclosure is made with high quality materials, and is built to withstand the kind of rough weather we sometimes get here in Florida. Installation team was very professional. They were friendly, worked quickly, and cleaned up after themselves before they left. Highly recommended!

Ba
Review №13

Every aspect of my experience with Impact enclosures has been wonderful. From my first meeting to receive an estimate to the measurements, dig, concrete foreman and the customer service representatives… I could not have asked for a better crew. Looking forward to seeing the finished product and I am so happy with the decision I made to use Impact Enclosures to build my patio and screen enclosure.

Le
Review №14

Impact did an great job with our lanai enclosure! You can barely tell it is there, which is exactly what we wanted. From the initial meeting with Paul - who took the time to explain things really clearly - to getting us on the schedule quickly to the efficient and meticulous installer Alvino - we couldn’t be happier.

Sn
Review №15

After shopping around for a while I had Impact enclosures with the best pricing on top of that when Ron came to us to give us the price, he explained us in detail about the type of mesh, super gutters, the beams and the different kind of views we can have. The installation crew worked very hard in the hot sun and made sure they kept the place clean and tidy and did a great job. The whole process from getting the quote to installation was fabulous. I recommend them 110% for you enclosures and patio screenings.

Mi
Review №16

Dan was great. He arrived a day earlier than expected. He communicated with me through out the install. He did great work and cleaned up thoroughly once the job was done.

ja
Review №17

Alvino, did a fantastic job on my patio, I love the way it looks. Although I thought the screen was going to be heavier and darker than it is, still looks good. Thank you Impact Enclosures!

Bo
Review №18

Our aged covered lanai has been removed and replaced with a strong new structure. The workers were extremely capable. For carpentry, Steve and Terry did a swell job.The aluminum structure was no easy task, but Al and John worked impressively for days to get the job done well . They cleaned up at the end of each day so nicely even though they had to be exhausted. Much appreciated !Thank you Eric for being there when questions did arise.

J
Review №19

I did A LOT of research. I had FIVE companies come out and give us a quote. To be honest, IE was the most expensive. However, we still went with them. Penny was very knowledgeable when she came up and the communication during and after that was a 10/10. Alvaro (the installer) suggested a couple things that I know normal workers would just default (whatever you want)... but I want YOU to tell me what you see normally and whats best. He did not hesitate to suggest and give us his expert opinion.

Mo
Review №20

Impact Enclosures provided an accurate estimate, made adjustments quickly, and got the job done within 2 weeks of signing the contract! Alvino, our installer was FANTASTIC! Arrived promptly, finished the screen quickly but provided QUALITY worksmanship! You can tell that he is a master of his craft! I highly recommend this company to anyone that needs a quality screen enclosure! A+ local business!

Co
Review №21

Loved having Alvino on our install! He was kind and courteous. He did a great job installing our screen!

Sc
Review №22

Rich and Lee with Impact Enclosures were great. We have a number of projects with them and they were very professional, informative, and did excellent work. Looking forward for all the projects to come together for us with Impact Enclosures.

La
Review №23

Impact Enclosures provides a great “turn key” service. From the initial meeting, to the final inspection, they have a process that works well for their clients. Their paver and enclosure installation teams do excellent work. Even with the current COVID/ Delta pandemic causing work disruptions for many companies, they respond in a timely manner to keep the work flow on schedule . The finished product exceeded our expectations. I highly recommend Impact Enclosures.

S
Review №24

Had a great experience with Impact enclosures. Starting with Penny, the sales rep, to the installers, the interaction was nothing short of fantastic. They were always professional and kept me up to date on the timeline of my project. They answered all my questions and responded quickly to text and email. Would highly recommend this company.

As
Review №25

Alvino and Leesa and Impact Enclosures were so helpful and fast. Highly recommended!

Am
Review №26

Very timely, very professional, and very neat and clean… I am super happy with the work well done… Thank you so much!!

Ki
Review №27

Communication, professionalism, and the actual work itself by impact enclosures has been wonderful. I highly recommend this company.

tr
Review №28

Great experience overall with Impact Enclosure. Prompt and professional service through scheduling to installation. Excellent workmanship on final product.

Je
Review №29

Impact Enclosures is a well oiled machine! From the original consultation to the installation, everything was well organized with excellent communication. Cannot say enough about how easy the process was from start to finish. 100% recommended.

Th
Review №30

The Impact installers were amazing! They were early, professional and friendly. I had numerous quotes from other companies and I am glad I chose Impact!!! Highly recommend Impact, my Lanai looks awesome!

Na
Review №31

Impact Enclosures were everything and more what we expected. From the moment I called to ask for a bid, to Paul who came out and assessed what we wanted and designed exactly what we asked, to Eric who stayed in contact with me in order to schedule our install, and now to see and work with Alvino who was fast, professional and proficient in everything he did (even when it was raining) we couldn’t be any happier with our screened enclosure! Thank you Alvino for the amazing job you did, and thank you Impact Enclosures for a job well done!

Li
Review №32

Great communication, always professional and on time, very thorough work! I am so happy a friend recommended that I contact Impact Enclosures for our screened patio. They coordinated all aspects- from termite pre-treatment, inspection, concrete patio, enclosure. It is great to find a dependable contractor. Al did a great job on the install. He kept me up to date with progress and schedule texts while I was able to be at work while the project was completed.

Da
Review №33

Paul did an excellent job restoring our patio siding and replacing our door. The experience was quick, professional, and high quality from start to finish! Thanks Paul! Also, he cleaned up and wiped down the entire place to get a beautiful finished product.

Me
Review №34

Looking forward to seeing the final product! From the first phone call to my initial meeting with Penny today...everything has been efficient and professional. Very well run company!

Ro
Review №35

Alvino did an excellent job. His Helper Angel had to leave in the middle of the day because he was sick. I thank him for doing the right thing and protecting both Alvino and us from getting sick. I was hoping that operations would have sent someone else to help Alvino because he wasn’t able to finish’s the job by himself. Angel came back the next day by himself and did an excellent job finishing the project. The new screens look great and I appreciate the great work both installers did. My only negative comment to Operations is they should have sent someone over to help Alvino finish the job in one day. The Lanai was open to local animals that kept the dogs up all night barking. I still highly recommend this company they just need a backup plan in case this happens. Thanks

Jo
Review №36

Alvino was a great installer. Very ingenuitive in customizing my door for its location. Attention to detail. Very satisfied with Impact!

Ke
Review №37

The Impact Enclosure team members did a tremendously high quality and professional job for us.Each member was very professional and answered all of our questions.We would definitely us Impact again and highly recommend them.

Ja
Review №38

Alvino the installer from Impact Enclosures is like a one man army. He’s extremely punctual hard working and his attention to detail is amazing. He was also very informative on where the best placement for my screened door should be. I’m going to recommend Impact enclosures to all my family and friends because they employee amazing, hard working, trustworthy people like Alvino to represent them.

Lo
Review №39

I have just started my relationship with Impact Enclosures and from the first phone call to schedule an appointment until meeting with my Sales rep (Penny) I am very impressed and cant wait to get my screen enclosure.I could not ask for a better experience with salesperson, office personnel and installation. The expert installer, Alvino, was on time and discuss the job and procedure with us and went to work. Within a few hours the screen was in and everything was cleaned up and left a perfect patio ready to use.I highly recommend Impact Enclosures to handle any project you have knowing they will continue to handle with professional staff. Thank you Penny and Alvino for an outstanding job. 🎉🎉🎈🎈

Je
Review №40

I have experience with a couple of enclosure companies over the years from previous houses and these guys are the best! Truly an awesome company! They kept us informed throughout every phase of the installation. The pricing is competitive and the workmanship is the best. We had our existing screened in patio converted to a sunroom and it blends in beautifully! They matched the exterior Hardy Board and it looks as if the sunroom was there all along. The installers were very professional and took the time to get it done right. We did face challenges with COVID related material delays. Since they couldnt guarantee an accurate completion date we were given the option to back out and have our deposit refunded before they started. We went ahead with the full understanding that there would be some delays and we are happy that we did. This company is genuinely concerned with customer satisfaction and I definitely recommend them for your enclosure installations.

As
Review №41

Project: Open view screen for lanai with dog door.From start to finish, this company truly made an impact on our outdoor projects. We had 4 estimates come and although Impact was not the cheapest, this company is seriously the way to go. Impact is professional, prompt, and all employees have great communication. During the delay of our paver install (through an entirely different company, pavers needed to be installed prior to screen), Impact consistently touched based on the status of our pavers so we can get scheduled for the screen. And this was a 3.5 month delay! They did not forget about us!Shout out to Paul who came in for our estimate and answered any question and had great suggestions. He also came through on the backend with a last minute dog door request and had the best communication with it all.

Sa
Review №42

Nice work, Alvino and Angel are both very capable in there craft. Everything was done in a timely fashion and done neatly. They even gave extra effort when screening in our gable area and did it in one piece.

TE
Review №43

Fantastic company. Very professional and accommodating. I highly recommend Impact Enclosures.

Er
Review №44

My installer was awesome he was here before he was scheduled and his work was done quickly and professionally.

So
Review №45

Alvino did an amazing job!!! He was very professional and polite. He discussed everything about this project, as well as answered any questions I had before, during and after installation. The job site was left clean and my new screened in porch looks wonderful!!! Thank you Alvino and Impact Enclosures.

Ja
Review №46

Impact Enclosures has done as needed screen panel repairs after storms for the last 5 years for me. This time my 12 y.o. lanai/pool cage was in need of a full rescreening. This time we used Superscreen for extended warranty and 17/20 + 20/20 noseeum protection. Additionally all framing bolts were replaced with new bolts, as were guy wires. The 4 man crew as lead by Philip arrived promptly the expected day, explained the process, set up their staging, finished up the second day and cleaned up all debris including stray bolts in the water. Thanks for a efficient, seamless project!

Jo
Review №47

Impact Enclosures installed a screen over my large outdoor patio. They came out for an estimate when they said they would and took time measuring, taking pictures, and discussing potential issues with me. They provided me with what I thought was a very reasonable estimate and we worked up optional features together.They were out in less than a week of receiving HOA approval and got the job done in one day. After install, they tidied up the area to more clean than when they got there. The job was beautifully done and now we can enjoy the space without getting eaten up by mosquitos. I could not recommend Impact Enclosures more highly. The entire experience was very smooth and I felt cared for as a customer.

Br
Review №48

Great communication and so far we love it!

Fr
Review №49

Impact Enclosures replaced the screened enclosure on the backside of the house with a beautiful sunroom. Our installation crew, led by technician Albino, was performed professionally and with attention to detail. I highly recommend Impact Enclosures, Inc. (and you might want to request Albino).

To
Review №50

We were extremely satisfied with the work done by Impact Enclosures. Specifically the team at our location led by Geoff! They were on-time, courteous, and super professional. Not to mention very skilled. They left the area clean every day they were here and went above and beyond what we could have hoped. The screen enclosure looks phenomenal and we can’t wait to enjoy our pool with it. I can’t say enough about Geoff and his team and Impact Enclosures in general. Would definitely recommend them to anyone.

Th
Review №51

Every step of this process has been amazing. Everyday I am in awe with the beauty and perfection of my screened in pergola! It is gorgeous and compliments our home. Shane is a guru with his talent of building!!! He seen our vision and brought it to life....thank you! The whole team at Impact Enclosures are professional, courteous and kind and I am grateful of my choice. Thank you!!!

De
Review №52

Alvino was great! He installed my patio enclosure flawlessly and did not disturb me while I was working. He also gave a great suggestion to relocate my patio door so I could utilize more wall space. I highly recommend him and Impact Enclosures.

Br
Review №53

I am very pleased with the job Impact Enclosures did for me today. Paul was professional, prompt, hard working, and paid close attention to details. Excellent work!

Je
Review №54

Great job screening in our patio today. Alvino was very nice and and made sure to cleanup any mess that was made. Thank you! 😊

De
Review №55

Our screened in porch looks amazing! Looks even better than I expected. They were great at communicating where they were at, what was needed from me, and managing the entire project. Excellent Job! Highly recommended!

Ci
Review №56

We have a beautiful screen enclosure! The installers were top quality. Their professionalism, excellent work ethic and quality of work was amazing. They cleaned up each day so that we could still use the pool. This was not a rush job but each day was carefully thought out and completed. Would highly recommend them.

Pr
Review №57

The installers from Impact Enclosures did a fantastic job installing the expansive view screen on our patio. They did not rush through the job but worked very efficiently and patiently, answering all the questions we had. Also gave us the dos and donts at the end for maintenance.Impact Enclosures sent another person for the walk through as well a couple of days later. We have been their customer for 5 years now and very satisfied with all of their workmanship and customer support.Thank you Impact Enclosures!

An
Review №58

Jacob and Deion did an amazing job in re- screening our pool. They were honest and professional throughout the whole process. We love our doggie door! Thanks

Ce
Review №59

This was the best experience and work ethic you could ever ask for.The staff was focused and hard at work from beginning to end. The work was wonderfully done, with no time wasted. I would recommend them as “Top Notch” in their field. Our pool area is back to looking beautiful and there cleanup was immaculate. Thank you Impact Enclosures for a job well done.

Ty
Review №60

Penny was very helpful in designing our screen and meeting our wants. Communication has been great leading up to our build.

Ga
Review №61

We are very happy with our expanded porch and screen enclosure from Impact Enclosures. All of the employees and subcontractors we worked with were great and seemed to really care about their job and the quality of work.The installers, Adam and Shae, take pride in their craftsmanship and it shows in their quality of work. They were great to talk to and took time to explain things in detail when questions came up. The job site was cleaned everyday so we didnt have to worry about the kids or dog playing in the back yard.From start to finish the job did take longer than we were initially told; however, with the uncertainty around COVID-19 and the rainy weather it is understandable and we werent too concerned. The communication was excellent at the beginning, but could have been better as the installation date got pushed back. However, both owners responded very quickly when I voiced some concern and the project was completed very quickly after that. I will definitely recommend Impact Enclosures to everyone and will use them again in the future.

Ma
Review №62

Alvino Impact Screens did an outstanding installation of my screen enclosure. What a great screen enclosure. You cannot even tell it is there. This will make sitting on my patio so enjoyable. Impact Screens is highly recommend. Thank you for a great job.

Me
Review №63

Extremely happy with the outcome of my project. The communication was subpar at times, but the project itself turned out great! Once completed I found a few flaws, but they were quick to get someone back out to touch them up. Overall, I am very happy and would refer them to others!

Ro
Review №64

Geoff and his crew did an awesome job on our pool enclosure. They stuck to their project timeline, were professional, and after installation was complete did a great job on the cleanup of the site. Would highly recommend Impact Enclosures. This is the second home that I have used Impact for an enclosure and if the need ever came up again would not hesitate to use them again.

Ch
Review №65

Fast, great quality work and great customer service through and through from the design all the way to the installers I was very impressed. I wouldn’t go with anyone else for this kind of work and plan on doing any future work with them as well.

Do
Review №66

Impact Enclosures installed screening on my lanai. Adam and Shay did a great job! The screening looks perfect. They were efficient and did the job very quickly. They paid great attention to the details and cleaned up when they were done. I highly recommend Impact Enclosures!

La
Review №67

Great experience. I can not speak highly enough of Alvino the installer. I was told to expect him between 8-9am and he arrived at 745 ready to work. I’m amazed at the amount and quality of work he was able to accomplish in a single day all by himself. 14’X14’ patio enclosed in a single work day. Highly recommend Impact Enclosures and Alvino.

To
Review №68

Installers did a great job. They got the job done on time, answered all my questions and cleaned up at the end of each day. We are very happy with the results!

Tr
Review №69

Our installers did a great job and both my wife and I are loving our new screened in breezeway. Great job from start to finish.

Ch
Review №70

Extremely satisfied and would recommend Impact Enclosures. Al and team steadily worked through the project from start to finish with care and attention to details. They provided good communication/updates and cleaned up the jobsite as they worked. I am very pleased with the quality of materials used and appreciate the professionalism of the install crew as well as the office staff.

Li
Review №71

Richard did a fantastic job on the re-screen for my back porch. Friendly, personable and professional. Even more impressive it was one of the coldest days of the year. Thank you Richard!

Pe
Review №72

Absolutely top grade work with very professional installers. My screened lanai looks great, work was eddicient and site left as found. I wouldnt hesitate to recommend to anyone.

St
Review №73

My whole experience with Impact Enclosures has been phenomenal. From my initial requests for quotes with other companies, Impact showed more respect and concern along with having better technology to get us the quote and drawings digitally.We selected them from both their professionalism and the quality of reviews compared with their local competition. After we made our selection, I spoke with some family members and learned that Impact Enclosures also worked on their property and did a great job on their enclosure. The cherry on top was the speed to get the job scheduled and completed, which ended up being faster than their original estimate.The job itself took only a quarter of a day and the installers were very professional. Both individuals had masks and after they got final confirmation, they went straight to work. The site was very clean when they were done and we were able to enjoy our screened-in patio that evening.

Ca
Review №74

Impact Enclosures has been a pleasure to work with and created an incredible new space for our home. We first met, Ron, who was their sales representative. He was extremely kind, personable, and practical. He explained the process of developing a plan for our new enclosure and measured out our entire yard during the initial assessment, including the levelness of the ground. We had sought out 4 other companies to compare our plans with and this was by far, the most inclusive assessment we had experienced. After Ron met with engineers to develop a potential plan with us, he demonstrated a variety of options that would keep us within our initial budget. We were quick to sign and proceed with the process of the enclosure. We were then in contact with Lauren, who was part of the planning for our new enclosure. Lauren was an excellent communicator; she provided us with practical timelines, expectations, and answered all of our questions. We are so grateful to have worked with Lauren in the process, she kept us “in the know” for the entire process. Another Impact Enclosures employee, Richard, came out to our home the day-of the concrete pouring to assist with irrigation needs. Richard had to come out at a later date to assist with an unforeseen mishap after the enclosure was completed. Richard was a life saver; he was diligent, meticulous, and courteous beyond measure. He even came out late on a Friday evening to assist our needs. Al and another employee installed the new enclosure within days. Al called with questions prior to installation and they cleaned up thoroughly between each day and after completion. We are so thankful for the team at Impact Enclosures. We highly recommend their service for your enclosure space.

Mi
Review №75

Adam and Shea did a great job rescreening the upper portion of our enclosure over our pool. New screens look great and everything was cleaned up.

Sh
Review №76

They may do great work, but I was unable to get them to return calls or texts. I asked for an updated quote, so we could sign the contract. I called, texted, and left messages multiple times, and Holly didnt follow up. I was really looking forward to working with them, but this was unprofessional.

An
Review №77

We used Impact Enclosures for one home, and now for another. Holly is a skilled professional who was able to interpret and design exactly what we were looking for. We highly recommend this company for its standards in integrity, high quality materials and attention to detail. You will get outstanding service from Holly, who is a top design expert.

Ri
Review №78

My experience was very poor: Started process in May and it took 5 months ( November) to complete. Delays blamed on Permits . We called the county who advised the permit had been ready for weeks. Multiple NO Call, NO Shows requiring me to call ask where they were, only to then be updated that they were not coming. Poured the footers, then paver crew said the footers were too short. Concrete crew came out and added additional height. When paver crew came back out, literally broke out all the new concrete poured days prior down to original height.Impact Enclosures was disorganized, poor internal and customer communication, unable to maintain timeline and appointments. Good at apologizing for poor customer service only to then charge full price for the experience with not a single dime of discount offered for the horrible experience.Based on my experience I would avoid this company. Gave 2 stars because the concrete contractor they used was great, and the crew that completed the screening was great. They just could not overcome the rest of the issues.

As
Review №79

Just had a new screen enclosure installed and it looks fabulous! Alvino and his co-worker were great. They got here this morning and completed the job in record time. They paid great attention to detail and kept the work area neat and tidy. I would definitely recommend Impact Enclosures!

Wa
Review №80

Impact enclosures did an outstanding job adding a screened prch enclosure with a tongue and groove cedar ceiling. The craftsmanship was first class and attentioned to detail was outstanding. I highly recommend impact in enclosures if you want a professional job done by professional craftsmen.

Ga
Review №81

We are loving our addition! The installation was completed by Jimmy and Alan in a very professional manner. Again we love it would recommend impact to anyone seeking an addition. :)

Ch
Review №82

Impact was great from the estimate to the planning to the installation. The product used was exactly what we needed. The installers cleaned up and made sure it was done the way we wanted. Very professionally managed.

Me
Review №83

We really wanted the same good experience as most of the reviewers here, but unfortunately thats not what we have encountered. At the start of March, we got a quote and signed a contract with the build date being 4-6 weeks. Ron had a mix-up by not providing the correct email address so a week or so went by and he hadnt gotten our email back. After following up, we realized the error and he told us he would expedite the service of getting our screen put in. Weeks later, we decide we wanted to make the screen a little larger (this is not a huge patio.. approximately 14x14) so we had asked to extend it to cover the whole patio. We signed a new contract and have been waiting ANOTHER 10 weeks. All in all, we have been working with the company for 4 months and still have no screen enclosure. I understand we changed the size, but it shouldnt translate into this type of wait. Youd think they would want to make more money by increasing the scale of the job, not to mention treating that customer as though they are happy to do this business for them.Last week they said they thought our install date would be Thursday, then because they didnt finish a job in time, it was moved to Friday, then Monday this week. I call this morning to find out what time and was told it wouldnt happen today. I left a message with Lauren and didnt hear anything back all day. I called the office again before they closed at 4pm today and was told by Maria, they will let us know when they can schedule but they dont know yet. Fortunately, I just received a message from Lauren stating we would get our install tomorrow. I guess we will find out.I dont know about you, but most people have jobs they work at during the day and other things to plan around. Its really inconvenient to plan the day around a job supposedly scheduled for a certain date, then just continue to go round and round about when that service is actually going to take place after a few failed attempts. Apparently they must have an overwhelming amount of business and let some of their customers fall through the cracks.**UPDATE**The owner, Ryan Hammers, did reach out to me. Hiscommunication was appreciated and even though it didnt amend the issue we had, he did his due diligence to make progress for future customers. In any business, I think thats a great thing to evolve and improve when it has the opportunity. We are pleased with the end result of the work provided.

KE
Review №84

We are really enjoying our glass enclosed room.It took a while but they got it done(supply chain issues).Good install and follow up.Eric really took of business. Nice doing business with a local company. Give Impact a try,you will be a happy customer.Also got great advice on design ideas.

Le
Review №85

Just got our lanai screened in today with Impact. Alvino was awesome. He was on time and very professional. Company is very professional, highly recommend Impact Enclosures

Ni
Review №86

I am so happy with my screen porch from impact enclosures! Ryan came and did a free estimate on my house and it ended up being the cheapest price that we found. The guys showed up nice and early and knocked it out in a half a day. Amazing experience, thank you Impact enclosures!-Nicki and Ryan W.

Al
Review №87

Alvino, our installer, was so great! He arrived early, was very professional and friendly, and cleaned up when he was done. Our back lanai turned out so well!Our whole experience with Impact was very positive - they made it easy from start to finish!

ni
Review №88

We decided to have out patio screened in and Alvino did an excellent job. He even provided suggestions to place the door based on the size of the area to maximize the space. Very satisfied!!!!

Ja
Review №89

The guys did an A+ job. They were on time, and fixed all of the screens. And they didn’t leave a mess. I would highly recommend them for your patio needs.

Wi
Review №90

Great job. Installation looks exactly how we expected.

Te
Review №91

The team at Impact Enclosures was amazing! From the initial consul handled by Penny to the installation expertly handled by Alvino. When I had concerns regarding the install as it related to my HOA, Alvino took the time to explain the process and logic with a particular method. He was patient, understanding and professional! I couldn’t have asked for a better team to work with or a better company to enclose my back porch!

De
Review №92

Alvino did an amazing job! He showed up on time and was very thorough. He cleaned up nicely and left no mess behind. My hubby and I stacked and moved patio furniture aside before he arrived. He was so sweet and offered to put it back for us before he left. Impact Enclosures was the only company out of the 4 that I called that actually took the time to ask me what I wanted. Everyone else asked for a photo and sent me a set quote...You guys are amazing and we will definitely keep your business for future home projects!!

Ro
Review №93

Adam arrived on time, a big plus in my world! He was super friendly and also efficient. What a great combination. Watching him work I could tell that he had years of experience and left me with the confidence of knowing the repair to one panel of our birdcage screening was done well. We will definitely call Impact Enclosures when we decide to re-screen the entire enclosure.

Ra
Review №94

Great customer service. i was impressed with their innovative ideas and care for the project. the installers were very respectful and professional. the follow up after the project was completed is also done professionally. and so far on my experience would recommend them to friends and colleagues.

Br
Review №95

Adam and the crew were very professional and did a amazing job.

An
Review №96

In great anticipation install day was pushed up by 2 days, which turned out to be a blessing since day one was a wash due to rain. Day two Jeff and Mitch showed up to get the job rolling. Both installers are polite and soft spoken. Jeff filled me in on day one of how the building process would flow. It’s great to see two people working in harmony as their job site tunes pump from their mini Dewalt music box. Both installers were professional and in their Impact Enclosure summer T-shirts. In blessed anticipation of a final product.

Ch
Review №97

Alvino was wonderful, did a fantastic and fast job. Screen enclosure looks perfect and an expected two day job was less than a day. Highly pleased

Ba
Review №98

The service we received from Adam was amazing. Not only did he complete the quote but checked all other areas also to make sure we had no other issues. Just had a major storm go through and all of his repairs held up perfectly. Cleaned up every night and always arrived on time. Could not be more pleased. I would use him anytime and he gets my highest reference. Also happened to be a really great guy-professional-always pleasant to be around and an incredibly hard worker.

To
Review №99

The workmen came and got right down to business. They did a very thorough job and finished extremely fast. They explained to me what they were doing and why and in a manner that I could understand. They spared no expense with respect to safety and quality engineering. I’d highly recommend this company for any screened enclosure or outdoor kitchen project. Results speak for itself

An
Review №100

We have our new screening and motorized screen for our lanai. Very happy with the result. Eric and his helper were both meticulous in their work and they did a great job of caulking and cleanup. Highly recommend Impact Enclosures.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:11653 Central Pkwy #219, Jacksonville, FL 32224, United States
  • Site:https://impactenclosures.com/
  • Phone:+1 904-853-6522
Categories
  • Patio enclosure supplier
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
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