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North Florida Leisure Inc.
1512 Millcoe Rd, Jacksonville, FL 32225, United States
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North Florida Leisure Inc.
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Es
Review №1

We our pleased with our screened porch. When there was an issue with the roof attachment and our roof, it was quickly taken care of.

Ka
Review №2

Jim and his crew screened in our back porch earlier this year. The price was very reasonable and right within our budget. We were very impressed with the quality of the finished product and very pleased the crew was able to get it completed in just one day. Would definitely recommend this company if you are looking for great quality for an affordable price.

Br
Review №3

I signed a contract with Jim over a year ago for a sunroom. He did not and could not finish the job. Our contract included pulling a permit with the city and providing engineering documents; none of which was done. He subcontracted many of the aspects of the job and I had to pay them directly. The roof leaked multiple times and Jim responded only once. And the roof continues to leak without any response from him. We mutually agreed that Jim could not finish the job and Jim calculated that he owed me $5,000 and would make 10 weekly payments of $500. It’s been a few months since this agreement and I haven’t seen a penny. Very disappointed with Jim and North Florida Leisure. My recommendation is to stay away. If you find that you cannot live without Jim, make sure he provides you everything he said he’d give you (Ie., permits, engineering docs, etc.).

Ga
Review №4

My wife and I researched several local companies and choose North Florida Leisure for our lanai screening. Value, Service and Product are all first class. The attention to detail and overall product are perfect. We are thrilled with the result and the value of the service. You may have to wait a week or so to get on their calendar, however, it is well worth the wait for such an important home improvement.

Va
Review №5

Im sorry to say but I would never hire Jim again or refer to anyone I know as I have had a terrible experience with communication. I had a patio cover installed a few months back and while the patio cover is nice and meets my needs, it took forever to be finished. Everytime I contacted Jim to get an update all I received were excuses regarding material and workers. While I understand things are unknown you shouldnt start a job without having the materials ordered or on hand. Dealt with multiple leaks and took forever to get someone out to fix and finally after about 3 texts and people coming out Ive given up. Luckily I still have my gutters so that take care of the problem. Unfortunately now Im dealing with the fact the permit wasnt submitted correctly and needs additional paperwork. Ive been trying to get this resolved for about 60 days with nothing other than excuses about hiring a new girl and now there is more paperwork that has to be completed. I would highly recommend you look into this as it is public data on coj website to ensure this has been done for your home. The only reason I found out was because my new contractor for windows and siding pointed it out to me. I am so fed up with Jim and the process. Ive hesitated to write this review since I want these issues resolved but feel like I need to warn individuals of the poor professionalism and customer service.

Da
Review №6

This company has wonderful people & the owner is very knowledgeable in many fields. My screen enclosure has new screens & they fixed my leaking roof, thanks to Jims expertise! Its like new!!!! It was a pleasure dealing with people that have not forgot about customer service and quality work. 5 stars is all they would let me give, but this is a company I will use again & deserve 10 stars!!! Thank you!

Ja
Review №7

2 years ago I got my back porch done. Loved it!They contacted my HOA for me to get permission to do an add on to my house, easy process.I just got my front porch done and the process was no different and neither was the quality.Excellent.I had a slight issue with the door but within a few days Jim came by himself to fix it, I appreciate that.Ezra was the guy who put in both my front and back porch, both jobs only took 2 days to complete.Great guyThe payment arrangement was reasonable.I highly recommend their work!

Ra
Review №8

This review was a 1 star due to the following: Nice patio, but since August 6th 2021we have had problems getting 2 leaks fixed, Jim has told us were on the schedule for a particular day but no one shows up. we try calling, but his phone system is full and cant leave a voice message, have sent text message and the response is if my guys can get here I ask for him to contact us when his guys will show up and the response is I will try. that was on 9/9/2021. As of 9/14/2021 I have revised to a 4 star: the above incident has been resolved. Jim has responded and sent his guys out to fix the leaks, will have to wait for a good rain storm in order to see if the leaks have been addressed. Jerrold & his son were very courteous and informed me of their process. but stated they did not have the proper industrial roof tape so they went to Lowes to get tape. It is unfortunate that myself & Jim had this incident, but it is water under the bridge now. Jim and his company do stand behind their workmanship warranty. it did take me to contact him after a week of not hearing from him, but got on schedule for Wednesday 10/13

Mi
Review №9

Jim and his team did a fantastic job! They recently replaced much of the screen on my outdoor pool enclosure. The quality of work and communications were excellent. Jim really went above and beyond to make sure I was satisfied with the work.I highly recommend!

Ma
Review №10

My husband and I made the best decision by choosing North Florida Leisure. Jim and his crew are the best. We had a little ups and downs due to Covid19 but they came thru. Erik, Luis and Bryan were awesome, they did a great job screening my patio. Im very please with the service and highly recommended the company. Thanks Jim and his crew for putting a smile on me and my family, now we can finally enjoy our back patio, no more lizards and bees.

Rh
Review №11

Jim was fantastic to work with. Took a little longer than originally scheduled. But got the job done within a week of original schedule. Screen came out nice enjoying the porch, would recommend

Ra
Review №12

I just had a screen enclosure for my back patio for my home. Working with Jim was a great experience throughout. The estimate was very easy and convenient and Jim had great communication which is huge for me. He offered friendly service with his expertise without the pressure selling I experienced with other companies. The guys who installed were friendly, precise, and took their time while installing like that cared about how it would looked or as if was for their personal home. He was also affordable. I would highly recommend Jim. My wife is usually the review leaver but for this service I recieved, I had to take it upon myself to leave a review because i was highly impressed.

Cy
Review №13

Mr. Jim Couturier and his staff repaired my Florida Room patio style roof paneling alignment and a few leaks in two roof panel seams. I have to say that he is very professional, knowledgeable, and efficient. He provided a good and economical resolution compared to a couple of other contractors. His staff, Eric and another gentleman, who came over were also very polite and efficient. Jim supervised the work personally. If I had to build a brand new Florida Room, I would certainly award him the contract. Regards, Cyrus.

Te
Review №14

Had an outstanding experience with this company. Very professional people and the workmanship was done promptly and was of great quality. 5 out of 5 stars!

Br
Review №15

We hiredJim Couturier the owner of North Florida Leisure Inc. to install a new pergola in our back yard. He was very polite and accommodating during our initial consultations. This all changed after we signed our contract and he got a $5500 deposit. He told us it would take 6-8 weeks to get the materials and he would have the footers installed in 1-2 weeks. After two months we still had not seen any work begin. He was very vague in any communications and eventually stopped replying to text or answering the phone. We could only get him to answer if we called from a new number.Finally had a concrete subcontractor show up to install the footings. The man did not even know what we were installing and what work he was supposed to do. He told us he just found out about the job the day before.Jim blamed everyone and everything and never once told the truth. Blamed covid. Said certain parts were on back order. We were told multiple times that the materials were on the truck and would be delivered that day. Then to be told it was delayed by rain. Then no answer again after weeks went by. I asked him to provide a copy of the material order to confirm when he actually ordered the materials since I was suspecting he never did. He refused to provide this information.He also did not pull any permits. I verified with this with the building department. When challenged on this he sends me notice of commencement forms to sign so he can apply. Bear in mind this is over two months after we paid our deposit. I refused to provide this until he could provide proof he actually ordered the materials. It was just another delay tactic. He wanted to come by and pick them up and would have to send me the material order later because he forgot it. Wrong and not falling for that.His BBB accreditation has been revoked. Please DO NOT HIRE this company. We looked at these google reviews and saw he had a good rating. If you dig deeper into Yelp, Build Zoom, BBB there is a very troubling pattern of taking money and not finishing jobs. Unfortunately, we are out over $5 thousand dollars. I am taking legal action.Update Oct 2021- After threatening legal action where he would have to cover both sides legal fees if he lost (which he would have) he returned our deposit. Still wont admit he never ordered the materials for our project. Giving two stars only because of refund issued. Would not recommend going down this road.

Kr
Review №16

Jim was amazing. He is very responsive and a pleasure to work with. He went far and beyond our expectations. We are so in love with our enclosure. I so recommend North Florida Leisure to anyone who needs enclosures. Thank you Jim.

Js
Review №17

I had an issue with squirrels getting trapped in the vertical beams of an enclosure that was built by the previous owners of the home I just bought. Receipts were left by the previous owner and I contacted Jim because it was his company who built the beautiful enclosure and explained the situation I was having.He sent a team who inspected the beams and made caps to cover all of the vertical beams surrounding the enclosure, which was built years before and by the previous owner. He did not charge me for any of the work and now I have a squirrel proof pool enclosure. Cant thank Jim enough and his employees for standing by his work and ensuring that I too was satisfied as much as the previous owner with his pool enclosure.

So
Review №18

Jim and his team did a great job on my patio cover. The work was completed the same week as promised and the team members were a pleasure to have around. Jim was also highly communicative throughout the process and made sure to address my questions and concerns. Thanks Jim!

Er
Review №19

Jim installed beautiful screens on my patio 4 years ago and they are still solid. No hurricanes, Halestorms Excessave Heat or cold had effected them.I would recommend Jim to family and friends and l did a few weeks ago. Thanks Jim for giving me a great patio...lm thinking about extending my patio and l will put it in Jim’s hands.Stay SafeHappy CustomerErica Smith

Ji
Review №20

Contact Jim at North Florida Leisure and he will take care of your needs. They do excellent work! Added an enclosed sun room and also rescreened a pool enclosure for us. Great business to work with no matter what your leisure needs may be.

St
Review №21

My husband and I chose North Florida Leisure to enclose our patio and couldn’t be happier with the result. Jim was very professional and made our project a priority immediately. They were able to finish ahead of our planned timeline and the patio looks great! I highly recommend using this company!

je
Review №22

BUYER BEWARE....failed to apply/provide county permit. Was promised and was annotated on contract that permit will be provided. Work was started without it and concrete footers were not inspected before concrete pour. We kept asking about permit and was told everything is fine. 2 months later verified with county that permit was not pulled, I cancelled the contract.

Mi
Review №23

Jim and his crew did a great job on my patio cover. They were on time and professional. The quality of their work was great. No complaints.

Mi
Review №24

James Couturier the owner of North Florida Leisure Inc. did a fantastic job in building our pool enclosure. He was professional and easy to work with and a pleasure to deal with. Keith Williams and his son Michael who actually built the screen were the hardest workers you could imagine. Their attention to detail was absolutely amazing. I am rather picky when it comes how the job should be done but I didnt have to say a thing. You just cannot go wrong by having this company build your next screen enclosure or Sunroom.

Ge
Review №25

North Florida Leisure completed some repairs to my sunroom, and I am very satisfied with the results. When I purchased my home last year, the sunroom had some minor issues. Jim and his team:* Sealed the gaps between the windows and the aluminum frame.* Installed new door hardware so that the door would stay closed/latched without having to be locked.*Touched up the paint on the door (it now looks like a new door).* Added some trim/flashing to cover some sloppy work by the installer (the original installation was not done by North Florida Leisure).* Installed a sleeve on the door frame to repair and hide a crack in the original frame.I hope to work with Jim again in the future to complete some additional projects on my list. Thanks Jim and North Florida Leisure!

fr
Review №26

Progression on this project started slow due to communication issues . The day we met Keith and Michael we knew we were in great hands . This team of professionals did an excellent job without giving us any false hope . Keith remained truthful the entire time . I was veryImpressed by Michael and Keith’s talents as I watch them build this beautiful structure that has and showed how over 20 years experience makes the difference. If your plan is to go with North Florida Leisure,,, you need Keith. and Michael . Thanks a million guys. It was a pleasure doing business with this team.

Bo
Review №27

The owner called me back the night that I first left a message and was able to give me an accurate quote. The finished product looks great and they finished in a timely manner. Polite and professional.

Ke
Review №28

Jim and his staff did a wonderful job on our screen enclosure. Very professional and efficient. I would recommend North Florida Leisure to my friend or persons looking for enclosure.

Li
Review №29

I am giving 4 stars for the quality of work the 2 men did on our screened in porch. They did a great job and we are very pleased with it.

Ed
Review №30

Im happy with the work done at my house. This company dose professional work. Everything was done to our satisfaction.

Co
Review №31

We had a great experience with North Florida Leisure and love our new screened patio. Jim was very responsive and communicated well during the scheduling and install. The installers worked hard and finished the project on time and cleaned up before leaving. We highly recommend this company for your project.

Ka
Review №32

Jim was awesome! He had us set up with a great crew in Eric, Luis, Ezra and Donte. Our porch is on the small side and took only 2 days as they estimated. We were surprised when we called for a quote that we could get a composite roof that allows us to walk on it and we saw 3 of the 4 guys of the crew on top of it at the same time. Everyone involved showed the highest level of professionalism and enthusiasm on sight and were also courteous when speaking with us. Our neighbor behind our property has told us over the fence how great our screened enclosure looks. Thanks Jim and crew for a wonderful job!

Ti
Review №33

I would never hire this company. They never finished my project they started last May and now its January he ignored my phone calls and never showed up for work and when they did they were unprofessional and didnt complete anything. But they kept asking for the next check to get paid so finally they stopped coming all together he did tell me he was going broke and didnt have money to finish the project he was using my money to pay his people to work on other projects. So he did tell me that if I bought all the materials he would finish the outdoor kitchen free no labor cost well he never did and its still not done but he did get 20,000 $ of my money and there alot of things not done or need to be fixed .dont hire them they are horrible.

Ni
Review №34

Writing this Overdue review in the midst of a crazy month in a half since our patio cover was completed but I wanted to say that working with Jim and his fantastic crew was truly a pleasure. They did wonderful work, were kind and diligent and we honestly couldn’t have asked for a better company to have this done. We LOVE our patio cover and have been able to enjoy so many morning, afternoons and evenings sitting out under the fan relaxing in the shade or covering from rain. Jim is a stand-up guy and his team is equally wonderful. We look forward to being able to have them enclose the patio at a later date. Thank you so much North Florida Leisure!!!

Ra
Review №35

They did a great job on my patio!!! Eric is AWESOME!!! He had no problem explaining step by step each process during the building. He and his apprentice were extremely nice and professional!!! Other then a delay on the start date I have no complaints!!!!Thanks Jim

Ol
Review №36

Needed repair work to an existing sunroom that was leaking, he came out found the issue and showed us it was an easy fix we could do ourselves, and sure enough it was. Appreciate his honesty and that he didn’t want take advantage and charge for something so simple. Highly recommend!

Ky
Review №37

North Florida Leisure did a great job on our back porch screen install. They promised to hit a date and came thru.

Br
Review №38

Jim is the best. I love this company. So professional and such great work!!! I love the customer service. Anytime I had a question, he made sure to get right back with me. What a great experience. Thank for being such a great company!

ra
Review №39

Jim Couturier and his staff provided excellent service for our porch roof repair. They were very knowledgeable and efficient. I highly recommend North Florida Leisure Inc. for all your porch, screen enclosure and patio needs!

An
Review №40

Jim and north florida leisure is a poor choice for building a screen room. In july i entered into a contract for them to update my screen room enclosure to a florida room with glass windows. As part of this agreement they collected several thousand dollars upfront and will replace the windows, doors, and framing. 4 months later they installed the sliding glass door and did no additional work. Additionally they destroyed my trim for my sliding door. Trying to contact jim the owner about this job is next to impossible as he refuses to answer calls or reply to text.

Ki
Review №41

North Florida Leisure, Inc glassed in our porch, sealed it and repaired/replaced the seal on a really large stationary window over two years ago. The seals have endured heavy storms and relentless heat. Wed been battling this using simple maintenence people. Nothing worked until we called them. It has saved so much worry and has extended the life of a very expensive window. Weve since bought another townhome with same issue. North Florida is who we call. They are courteous, professional, and get the job done right.

Ki
Review №42

I had North Florida Leisure add a sun room to the back of my house a month ago. I absolutely love it. I am enjoying it much more than i thought I would. Im sitting out in it as I write this review. Ezra and his team did an awesome job and was very courteous and professional. Any time i had a question or concern Ezra immediately returned my call and promptly responded with his team. I highly recommend North Florida Leisure and Ezra. I couldnt be more satisfied. The price was exceptional and so were the workers. I will definitely use them again in the future.- Kimberly

Mi
Review №43

Jim was able to solve our problem with an existing sunroom he had not installed. Jim was courteous and very knowledgeable. I would definitely recommend North Florida Leisure for you patio and sunroom needs.

Lu
Review №44

If I could give negative stars I would. This project has been going on since January 15 2020. Jim repeatedly promises to get work done and never shows up, very evasive when it comes to getting the materials for the project. I still have no windows, no kneewall, no door, the roof is not finished being shingled, we have had interior damage due to poor workmanship. We have had to pay other companies to fix the issues. After paying $23,636 all we have is a concrete slab, metal framing, a roof that is attached to our house. Stay away from this company.

Jo
Review №45

Called and left a voicemail with my name and number stated twice, very clearly. (Not to mention caller id) on Saturday. They were closed. I tried calling again Monday but the call did not go through. Three business days later and still no response.UPDATE: Jim Coutier called me twice, back to back, after i left this review. He then texted me asking me to remove this review with screenshots of him calling me today to prove he tried (i guess). I am completely understanding of the fact that we are all human and there is a deadly virus going around currently. But when it comes down to it, when I am at work I am expected to treat the customers like they keep my business afloat (because they do 🤯). So, when I am the customer I expect nothing less. Maybe others are okay dishing out thousands to companies that respond this way but I stand by my review. For whatever this is worth 🤷🏼‍♀️ now that i refuse to take down my review regarding my personal experience with Jim and his company he is threatening legal action. My screenshots of this encounter can be found by searching this companys name on Facebook or looking at his Yelp reviews. I am hoping to save someone else the trouble of having this kind of uncalled for experience.

El
Review №46

From the moment Jim walked into my house to do the estimate of my new patio, I knew he was a person I could trust. Jim is very knowledgeable and professional. Ezra and Eric did an excellent job building my new patio. They are very kind, professional and knowledgeable. After the job was done Jim stopped by my house to make sure I was completely satisfied with the work they did. I strongly recommend Jim and his crew for any addition you have in mind for your house.

An
Review №47

Jim and his team came to our new home and screened in our outside deck. They did the installation in a timely manner and they were very professional and knowledgeable. My husband and I are extremely pleased with the quality of work that was done. They installed a doggie door for our yorkies which was ideal! What an outstanding job, I highly recommend North Florida Leisure Inc.

De
Review №48

North Florida Leisure recently installed a patio cover for us - we are extremely pleased with the job they did, their price, and the communication along the way leading up to the completion of the job. Jim was very responsive and helpful with all my questions and Keith did a great job on the patio cover. Highly recommend, we will definitely use them in the future if we need any more work done.

Ch
Review №49

We hired North Florida Leisure to install a screen on our back patio and it looks fantastic! Jim was a pleasure to deal with, giving us a detailed estimate for the cost and an accurate time frame on when the job would be finished. He also handled all the paperwork for permits and permission from our homeowners association. Ezra did excellent work on the installation. He wouldve finished in one day if not for the ever-present lightning storms we have almost daily in Jacksonville. He came back and finished the next day. And he made sure we liked everything before he left. Highly Recommended!!!

Kr
Review №50

Eric and Ezra did a great job screening in our back porch. They are very friendly and professional. When we called back for a minor adjustment they came out right away to correct the problem. Very pleased with the job! $1500 seems like a lot of money but its going to bring years of enjoyment so its worth it 😁

Ci
Review №51

I picked this company to screen in our back porch because they had great reviews. Let me say they have exceeded their reputation! They were very professional and on time when they promised to be here. And they stayed and finished the job. I’ve had companies do work for me that started the job and then left for a week or two so I’m pretty sure they were starting many jobs at once just to ensure they had the work. But not North Florida Leisure. They came and they stayed. The men that did the work were very kind and patient to my four year old autistic grandson. He was fascinated with them and their tools and they were very gentle with him. They put up with our German shepherd pup driving them nuts. Best of all, that same pup tore the screen out of the door and they came back and fixed it at NO CHARGE! As far as I’m concerned, I will never use another company for anything they are qualified to do. We are very satisfied and would give them ten stars if we could. Great job, Jim and the guys!

Ru
Review №52

Jim and his staff did an excellent job building my screen room. I like the way he does his pricing with three selections and I immediately committed to him building my screen room. The price was great and the service was good. It took a little bit longer than usual for completion due to the rain and external circumstances but we are pleased with the final product. Now we have a sun room and a separate scree room and we will certainly call him next summer when we start building our outdoor patio.

Ma
Review №53

Had Jims crew replace a old and storm damaged pool enclosure screen. Price was in in line with other quotes we had (little better as we were ready to go when offer made) and work was great. He entertained a couple of bad ideas we had, didnt criticize just gave us some honest opinion on what it would be like and gave us the quote we asked for, not blowing past those options. Steered us right and very happy with end job.

Th
Review №54

Quality..Satisfaction and overall Service is not enough to describe North Florida Leisures dedication to providing an excellent product. We had our porch extended, patio sliding doors changed to French doors and enclosed it all in screening. Jims staff from beginning to end were very detailed in their work and most importantly their clean up after the job was done in all phases. Jim was always available to answer all and any questions we had along with insight and educational aspects to help us understand the process in the work being done...I Highly Recommend them to anyone....

De
Review №55

North Florida Leisure installed my screen room 4 years ago. To this day Jim holds up his end of the warranty and has replaced my screens when they tore at the base. There was some delay due to the weather and the pandemic has not been kind to construction. Thank you again, Jim.

Tr
Review №56

Awesome team!! They responded quickly to my request for a quote. Jim was professional and knowledgeable; never pushy or “sales-y”.I got a good price and the job was done well! I’ve been enjoying my new screenroom with 0 issues. I highly recommend these guys!

Ra
Review №57

We highly recommend North Florida Leisure. The screened in patio made our patio area quite impressive. Jim and his staff are very professional and the work was flawless. We look forward to many enjoyable times with friends and family out on our new patio.

Ms
Review №58

I’m extremely pleased with my new enclosure. My estimate was very informative providing options that were perfect for my project. I received a great price and professional service. The company and the employees are simply wonderful. Thank you Jim for a stellar experience!

Ma
Review №59

I usually call three companies for estimates. To re-screen my patio was no different and I was pleased when Jim called me back quickly and said he could probably do the job on Mon or Tue - I called on a Fri. Monday came around and no call. I checked (via text) with him around noon on Monday - no response. Checked again at the end of Monday - no response. I am going with another company.

Br
Review №60

Jim and Eric are both simply the best in town. Call them before anyone else. They were upfront about pricing and were very reasonable.They did a terrific job at a very reasonable price. Thank you both. :)

mi
Review №61

Jim was great to work with! We are very pleased with our new patio cover! Shout out for his top notch crew! Mike and Linda Timmins.

K.
Review №62

I had to hire an attorney to get the job finished.I signed a contract with North Florida Leisure on 11/8/2018 for a sunroom addition. Soon after, Jim Couturier seldom returned phone calls, voice mails, or text messages, sometimes for weeks at a time. Communication was so bad and so little work was done that in June, 2019, I had to hire an attorney to try to get him to complete work.Once I hired an attorney, work resumed.Soon after, the foreman (Eric) told me in person that the company ran into financial trouble and they didn’t have the money to purchase materials even though I had already made my second and third payments on 1/22/2019 and 3/14/2019. I agreed to make an additional payment on June 24, 2019 to get the job going again. Now, the roof leaks. They were out 4 times to fix these leaks and each time they came, nothing whatsoever was fixed. The roof still leaks inside and out.I contacted the manufacture of the roofing and skylight panels and explained the issue I was having, and sent some pictures and videos. His response was, “Some conversations I read mentioned replacing with a 4” roof panels??? In the video I can see they are 4” thick… If yes, then that’s a problem because those skylights are designed to mate with a 3” thick panels”. The roof panels are indeed 4 panels.Indeed, when I was refining my contract with Jim, I mentioned that other bids had 4” roof panels and he volunteered that he could (and did) install 4” panels.After months of having a leaky roof that they were unable to fix, I requested that he remove the skylights. Initially he refused then later he agreed. On 10/17/2019, Jim said the new roof panels were in and that he had inspected them and they were ok, and that he’d give me a few days notice on when he could install them. That day never came.On 11/6/2019 he confirmed that he would be here on 11/9/2019. On the morning or 11/9/2019 I contacted Jim and at 8:19 am he replied and confirmed he was heading my way shortly. Once again, he was a no show.On 11/12/2019, Jim sent me an email in which he asked for more attempts to fix the leaks. He wrote, “I have reviewed the engineering and determined that panels are installed properly…”, and that, “if I am unable to remedy the problem after three additional attempts I will replace the skylights at my expense”.I replied with, “How can you have properly engineered skylights, manufactured by the same company that provided the regular roofing panels, and you ‘…determined that panels are installed properly’, and there still be leaks? This makes no sense. If the product is not defective, and the install was done correctly, there would be no leaks”.Since this project had gone on for **over 1 year** and I was eager to have it completed, I wrote that I would agree to his request if, 1) all three of his attempts are within the span of 3 weeks, 2) a thorough hose test that simulates the conditions under which the roof leaks, be done, 3) I am present while he attempts repairs, 4) If he doesn’t show up then that counts as one of his three tries, 5) if the leaks still persist after 3 attempts that the roof panels must be repaired the following week, 6) I will not be liable for any expenses incurred for roof panel replacement.I replied to his email with a thorough response and included my attorney on this correspondence. I confirmed my attorney received my reply (and Jim’s original letter) but I never heard back from Jim.In January, 2020, I filed paperwork with the city to become my own contractor so the job’s final inspection could occur, since the work had actually been completed. I had to pay additional fees since the permits North Florida Leisure got already expired.Roof still leaks. I got the wrong doors installed. Need to paint the house wall as concrete was splattered and not cleaned up. There were other issues but none as bad as a roof that leaks.

Ro
Review №63

Very satisfied with service and finished project. Enclosed glass sliding windows transformed our screened porch into a much more usable room. Well worth the investment and a great bang for the buck. The owner Jim went out of his way to make sure we were happy with the complete job. Highly recommend.

Ci
Review №64

My patio was damaged during Hurricane Irma and my insurance company wouldnt pay until they could get some specific building code information. I had no idea how to go about getting this. I made a call to North Florida Leisure and explained my situation. The owner immediately understood what they were needing, and we set an appointment to meet. When we met I was very impressed with his product, pricing, knowledge, and friendliness. He explained everything cleary and answered all of my questions. He put me at ease. He worked directly with my insurance company and satisfied all their requests. He stayed in close contact, and as soon as I got the insurance claim settlement he quickly scheduled in my patio work. Every one of his builders were careful, courteous, and did an excellent job building back my patio. It was finished very quickly, and is even way better than my old one. It was such a pleasure doing business with this company. Everyone was very professional. I highly recommend this company to anyone needing any patio work. You will be glad you chose them.

Me
Review №65

This is a very late post. I just couldn’t let another day go by without thanking Jim and his crew. Jim and his crew did a GREAT job on my outdoor enclosure. Even when there was a miscommunication on door placement it was made right. If you are looking for any type of service Jim offers look no further, he will get the job done right and at a great price!!!

Ra
Review №66

North Florida Leisure team did an excellent job of constructing my screen room according to the engineering details. They were on time and stayed with the project until it was finished. The crew was very well mannered and cleaned up after each days work. If you so desire a personal recommendation, I gave Jim my cell phone number and gave Jim permission to give it to you if you have any question relating to this companies work.I highly recommend them for your screen room project.

Mi
Review №67

Ok, so I can see youve already got plenty of great reviews, but were giving ours anyway. To Ezra and Gerald, a Huge Thanks. Sincerely. Not only did our pool enclosure turn out perfectly, but this crew was the nicest and most down to earth youll find. Sorry I cant recall the other gentlemans name... terrible memory, but really thank you all. We will definitely call for any future projects as well.Sincerely, Chuck and Jackie Gilio.

Jo
Review №68

We had a huge screened in patio and a huge carport done. Jim and his crew was very professional and they did a super job. Can reccomend this Company

Mi
Review №69

I highly recommend North Florida Leisure. I received 4 quotes for my screening project and Jim was the most professional and least expensive of them all. The gentlemen that installed the screen did a great job, were polite and respectful and finished quickly.Great job.

Be
Review №70

Great experience and value. Jim and his assistant came out to give an estimate and less than three weeks later everything was installed. I had to get approval from my HOA for the job and once that hurdle was jumped I was scheduled for a few days later. The crew that came out was extremely professional and courteous. They made sure to explain the warranty and go over any questions before they left. I would absolutely go with them again!

De
Review №71

Who are you gonna call when your cats plan a heist & bust out the screen door (granted there was already a hole)? Call North Florida Leisure, Inc. to come to your rescue!! Eric came to rescue this damsel in distress & repaired the entire screen door in no time! VERY reasonably priced, excellent customer service, professional and personable!!! If there are future heists or great escapes, this is who I will call (and maybe get a fish)l! Five Star Rating! >^.^

Ti
Review №72

Great quality, workmanship and professional. We will recommend them to all our friends, family and anyone looking for their services. Thanks again for our new patio

Ni
Review №73

We were in the Market for a screenroom. Did a Home Advisor search and found North Florida Leisure. After searching the web for possible designs, I came up with a unique design. The other companies that quotes the job tried to change my vision. Not Jim, his response was, I can do that. Now I have a wonderful addition with all of the extras. People tell me it looks like this was always here. Oh I cant forget to mention Keith. Keith kept my project going and informed us at each step. In love with my room. You will not be disappointed with the work from North Florida Leisure.

jo
Review №74

North Florida Leisure is a stand up company. The owner goes the extra mile to make sure everything is done the right way. I had an issue with the job over a year after it was completed and Jim agreed with my concerns and fixed the problem quickly. I am very pleased with North Florida Leisure and would recommend them to others.

Da
Review №75

We are so impressed with this company. Not only did they show up on the same day that we called them for an estimate but when we told them what we had in mind for our back porch remodel, Jim (the owner), gave us some friendly suggestions on what he thought we should do. We were blown away with the outcome and most importantly the price. They did such an amazing job that my neighbor also hired them for a new screen room build.

Cl
Review №76

Jim, the owner is great to work with. Even though the hurricane interrupted the work schedules, he was always in contact to let us know about delays. His crew that installed our screened porch, Keith and Mike, was a pleasure to be around and did a quality job. It was the little details that made the difference. Ernest and crew that laid the pad did a great job. Thanks again Jim.

De
Review №77

Jim built a wonderful room for us at Fernandina Beach in 2002. Since that time we have moved and he has installed new windows and a new roof on our present lanai. Jim and his crew do fantastic work at a great price. I recommend North Florida Leisure over all of his competition.

Da
Review №78

North Florida Leisure is the best all the way around. Professional, Ontime, Honest, and Respectful. We are extremely happy with our new enclosure. We highly recommend this company, and the prices arent bad either. 😊Daniel Vereen

La
Review №79

Jim came out recently and fixed a problem for me with my roof that turned out not to be related at all to the sun room that he did for us. He still fixed it at no charge. Did I mention that he did our sunroom 5 or 6 years ago? Yeah! Who does that? Call him! You wont regret it! Larry M

Ti
Review №80

I contacted Jim about a small job I needed done but the problem was I needed it done right away. I had wasted too much time waiting on return phone calls from other companies. I text him a couple pictures and got the price and the job was done the next day. If thats not great customer service tell me what is. I will use again in the near future and highly recommended this company. Thanks again!

Jo
Review №81

Jim is a stand up guy. Follows through with what he says and can be trusted. I recommend North Florida Leisure because they do good work and are trustworthy.

Tr
Review №82

I was thoroughly impressed with Jims expertise and follow through on our project. Back porch is looking incredible!

Jo
Review №83

Have used this company twice ! Jim and his guys are great . They did an awesome job and even went out of their way and installed a doggie door . Everything looks great . Great prices as well !

Tj
Review №84

James Couturier is very unprofessional. Does not know how to speak to people, along with not answering in a prompt amount of time.

Ka
Review №85

We were impressed with Jim at North Florida Leisure when he came to give us our estimate. He listened to what we wanted, gave great suggestions that we hadn’t thought of, and included everything we asked for in his written estimate – there were no hidden fees. He managed the entire project – permits, electrical, HOA approval, everything. That was a huge bonus because some of the other companies we checked with were not willing to take on those responsibilities. The project was started and finished on schedule, the yard was cleaned up at the end of each day, and his employees were courteous and respectful. Recently our dog tried to smash through one of the screen panels in her haste to chase after a hawk. The screening ripped out a bit on one side. I called Jim and he came out the very next day to fix it. We have had an excellent experience with North Florida Leisure and would highly recommend them.

Ch
Review №86

Jim and his crew did a great job on the initial screening of my back porch, and did another quick and well done job when needing a repair. They are sometimes difficult to get ahold of, but are affordable and do good work.

se
Review №87

We had a patio and roof installed and everything was done in the end and it looks nice from afar. However would i use this company again? unfortunately no. The company lacks in terms of customer communication and finish work. I was supplemented with a discount in the end for my troubles which I appreciate. Our project was put off for weeks after being half started. Some of the problems no one could control which i understand, however most of the time it seemed like my project was put last or forgotten which made it drag out. I had to constantly be on top of all the guys doing the labor and details as well as Jim the contractor, and most of the time what I talked to Jim about wouldnt get passed onto the guys working and vice versa. The guys left cigarette butts all over the yard and metal scraps which i had to pick up myself. I had high hopes reading all the other reviews about this company but unfortunately my experience was different.

Je
Review №88

Outstanding work. Super impressed with structure. Thanks.

Jo
Review №89

At first there was an extenuating circumstance that delayed the quote. Jim personally came out to the property to give the quote. It was fair and reasonable. Honest and professional.

Li
Review №90

Started job in Jan. still need doors x 2 and a window for a porch, this is July 29th, what do you think! A little off schedule Id would understandable. The Crew is extremely nice. Jim does not talk to me, if I call to try to get job completed he only text. He has said he was coming numerous time, the only time IVE seen him to collect the original fee Roof on the porch still leaks. The crew will say they are coming and dont show up ! Wish I had seen Sean Coan review when I was looking to have this project done. Unfortunately it had not been written. Hope this saves someone else the headaches Ive been through.

S
Review №91

Jim did a great job with my new screen room despite many complications with my old house, spending extra hours to make sure things were done right. He was very professional, but also very hard working, and did a quality job. I liked the fact that he was the one on site, and not a crew of young strangers. Jim even did extra things for us which were not in the quote, yet he felt would enhance the appearance of the room. I knew that we had made a great choice, and would wholeheartedly recommend North Florida Leisure to anyone. What really sealed the deal, was even after I paid the final check, and the room was complete, Jim followed through on a last extra finishing piece at no cost to me, because he said he would do it. In my opinion North Florida Leisure is top notch.

Ra
Review №92

Great service, great work at a great price! Final product is amazing!

Ju
Review №93

North Florida Leisure rescreened and re vinyled my screened patio. The price Jim quoted me was outstanding for the work that i needed done. The outside kick plate was also repainted. I have already referred Jim to a friend and I will not hesitate to refer him to anyone looking for a brand new patio or a fresher look for an existing screen room. The crew (Keith and Eric) was professional, and was easy to work with.

Ga
Review №94

North Florida Leisure gave our old sun room a true facelift. It looks beautiful and the price was very reasonable.

Pr
Review №95

Does an amazing job and is very professional.

Ma
Review №96

Great work, Great Price!! We highly recommend North Florida Leisure, our screened in patio looks Great!!

Ca
Review №97

Jim and his folks are AMAZING! (I tried to post a gorgeously written review yesterday but it didnt work from the iPad so forgive the generalities in the re-try.) Within 24 hours of calling him, hed done all the work Id needed completed-and THEN SOME! All I had to do was text him photos of the problems and measure the existing door. The screen door he put in is fabulous and there were other little complaints that I had about pre-existing doors in our outdoor area that he was able to fix-I had given up hope. He also replaced the hardware on another existing door. They were super fast, professional, courteous, and we will be recommending them to all of our friends and neighbors.

Ti
Review №98

Love the people.. The service was great will recommend to anyone!!!

Ca
Review №99

Wonderful to work with, on time, accurate, professional. I would work with Jim and his crew anytime.

S
Review №100

Very pleased with the work; highly knowledgeable staff

Information
83 Photos
100 Comments
4.5 Rating
  • Address:1512 Millcoe Rd, Jacksonville, FL 32225, United States
  • Site:http://northfloridaleisure.com/
  • Phone:+1 904-591-7799
Categories
  • Sunroom contractor
  • Patio enclosure supplier
  • Paving materials supplier
  • Screen repair service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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