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THE SOURCE - Mobile device/Cell phone repair/Drone repair/TV repair/Pro Audio & Music Store
1301 Monument Rd #12, Jacksonville, FL 32225, United States
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THE SOURCE - Mobile device/Cell phone repair/Drone repair/TV repair/Pro Audio & Music Store
Comments
RJ
Review №1

Great guy and really personable. Replaced the charging port on my girlfriends iPhone 7+ in about 35 minuets. Very professional as well which is huge for me if knowing if I would recommend themor return and def gets 5 stars

g
Review №2

Careful and thorough repair performed on my Mavic Air 2 drone after a wicked crash! nice to have it back in the air again. thanks!

Mi
Review №3

Great experience, quick service and very friendly he did a fantastic job repairing my DJI PHANTOM 4 pro. A+ service. Will definitely be back with any drone repair and or all of the other services he conducts.

Sa
Review №4

Great service, quick and easy to deal with.

Jo
Review №5

NEVER, I REPEAT NEVER DROP YOUR DRONE OFF TO THIS PLACE. My drone sat in this guys shop for 2 months! How ridiculous is that?! Ive shipped my drone off to the manufacture and had it back within 2 weeks. When I found the time to go pick up my drone, it was promptly given to me and after inquiring about the progress, I was told “I never got a chance to order the part.” This is the worst business practice I’ve ever come across in my entire life. Please save yourself from a bogus initial inspection fee and the wait of a lifetime to get your device fixed.

Je
Review №6

If you know my reviews youll know I never give 5stars unless its absolutely perfect which is hard to attain. Unlike me, people dont pay attention to their surroundings nor do they give detailed reviews which means they dont really care to take the time to actually put in effort to make this world a better place. The world will not change one iota without extreme considerations of courage!○Theyre very reasonably priced.The only issues I had are The place is a bit messy but its a working business. Perhaps some divider walls (even half walls) or folding (accordion) walls would help.The biggest, & most alarming, issue is the Nail salon next door vented their glued nonsense scent into this facility making it hard to breathe clean air.->TO OTHER PEOPLE:->Phone etiquette could be better but if you need coddled then people need to really grow up. Nothing is personal, just get your info & go! Now, if you were asking an attorney to describe the services he provides then Id expect a little more sauce. Its a repair service, people. Not your wetnurse or your sandwich maker. Get a life.

Ed
Review №7

I am extremely happy with the service I got at the Source. I brought my DJI Phantom Professional drone in. I was told by a tech at another store that they could not even look at it for a month. I called the Source. They told me they could look at it that day. Within a couple hours I got a call they had already resolved 2 problems the only thing left was the compass wasnt working. I ordered the compass and brought it to him today. A couple hours later he called me to pick it up. The drone is now fixed. I thought I was going to have to buy a new drone. For a very reasonable fee the drone was back up in the air. Within a few days I have my drone back. I will recommend all of my friends to the Source!!Thank youClay

St
Review №8

Brought in a Roland Spd- S Drum sampling pad that only worked with a consistent “humming” noise. After a quick turnaround time at The Source, it works like new, and sounds great. Super happy with my experience. The cost was extremely reasonable for the quality of work and skill that was put into fixing it. Highly recommended!

Ro
Review №9

Very fast service. Repaired my phone while I waited. Very friendly and inexperienced. I highly recommend this place to everyone

Ve
Review №10

My husband took his drone here. They fixed it within two days. Great service and communication! Highly recommend!!!

Ke
Review №11

In addition to mobile device repair, THE SOURCE offers musical equipment sales and stringed instrument repair. I met with John Bravo at THE SOURCE to discuss fret repair on my acoustic guitar. I found John to be a capable professional who listened well and offered thoughtful suggestions on how to approach the repair. I entrusted him with my guitar, and was very pleased with the work he performed, both technically and cosmetically. He even went above and beyond, adjusting a few things that I hadn’t realized needed attention but which, once addressed, enhanced the sound and playability of the guitar. I urge others to consider John Bravo when the need for guitar repair service arises.

DJ
Review №12

The best service that u get to fix ur phone or ur speakers and mixers

Br
Review №13

I went in to have my phone activated. The guy was polite and changed my phone number to my new sim card and phone. I was making calls again. I highly recommend the Source for your phone needs.

Ch
Review №14

Got my screen repaired here. Quality Parts are used in the repair process straight from the manufacturer. Nice people too. would use again for cell phone maintenance needs.

Ma
Review №15

I got my screen and battery changed for my iPhone 6s Plus and it works great. The guy there is really friendly and the costume service is great, better than publix. I would recommend everyone to go to him you will not be disappointed.

Ja
Review №16

I brought my Phantom 4 drone in for diagnosis and repair due to a Camera Sensor Warning. Expert, timely repair is what I got, so I’ll be back for future repairs, though hopefully not too soon. Very knowledgeable staff and I didn’t feel like I got raked over the coals.

Be
Review №17

Poor phone etiquette, I called to get a price on an iPhone 8 screen repair and the guy answers the phone with a “what?” then takes a huff while he checks. Rule number one, running a business is that first impressions are important in the customers experience.

Jo
Review №18

My mother had her iPhone 6 battery replaced and her phone is working well again. Then I had my iPad charging port fixed and it’s charging again. Service was very efficient, fast, and reasonably priced. I will refer my friends to The Source.

Mi
Review №19

I crashed my drone which broke a part of the camera assembly. The Source did a great job in repairing it quickly (two days ahead of an already aggressive schedule) and skillfully at a very reasonable price. Not that I look forward to another crash, but when I do I am glad The Source will be there to fix what’s broken.

Re
Review №20

I brought my i phone 7 Plus in because it would not charge. They were very friendly, knowledgeable and cleaned my charge port out, saved me a lot of money.

Mi
Review №21

Came in with an iPhone 6 screen that was shattered. The screen was replaced the same day! Excellent customer service and very good prices. Would definitely recommend to friends for any other phone repairs!

Th
Review №22

Fadi - the owner - went above and beyond to repair my drone (that i use for my business). He was able to find the parts and do the detail work that would have taken weeks if i sent the drone out of state to be repaired. Highly recommend him.

As
Review №23

Hands down, fantastic, I came in with a simple but complicated problems -- a stripped screw that was stopping me from removing and replacing my hard drive. Fadi (the owner) has wonderful customer service and easily removed the screw and the hard drive for me. I cannot thank him enough, and now my laptop is up and running wonderfully again. The Source is easy to locate, and they will be my go-to for electronic issues from here on out.

am
Review №24

IPhone X wasn’t charging at all. The Source had me up and running within a hour. Thank you!

Vi
Review №25

Always great customer service. The keyboard on my laptop stopped working and once they ordered the part I needed, they had it switched out in no time. All at the most reasonable price I found in town! I always choose the source for my electronic needs.

Je
Review №26

This place is AMAZING! The service is great, they listen, and they get it fixed. They are honest and saved me a lot of money. Definitely will be coming here from now on!

Gr
Review №27

Excellent service and experience. Very affordable and top notch service. Thanks guys

Ne
Review №28

I love coming in the store. Whether is to make a quick payment, fixing my screen or upgrading my phone, Im always treated well and more thank fair. Highly recommend stopping in and find out how you can save. Thank for great service!

Da
Review №29

Saved me money on repairs with a quick diagnosis for my dji mavic pro Drone. Great customer service and straight forward. Highly recommended

Ch
Review №30

Expert professional sales, service and repairs. I have sat and watched then do serval repairs. They go out of their way and take their time to fix the repairs right the first time. I take all my work to them. Best prices in town.ThanksProf Charlie Phillips

Ju
Review №31

Took my iPhone to get the front and back screen replaced. Didnt walk in until about 20 minutes before closing. They stayed open and extra 35 minutes just to fix my phone. Talked to me and walked me through the whole procedure while he was fixing it. Never spoke a bad word about his competitors, even replaced a few missing screws he found in the process. Excellent service and now that I know they sell music equipment I will DEFINITELY be going back.

su
Review №32

They nailed it.. Great customer service. Fast and well done..very fair price.. Thank you!!!

ne
Review №33

The owner was very nice and patient. He fixed my phone in less than 3 minutes. He did not charge me were as other companies would have. Come to find out i just had broken pieces from my charger in my port. I highly recommend his service. Thanks again

Tr
Review №34

Came to get my charging port / headphone jack cleaned. in & out, good service. nice environment

Al
Review №35

I called and was in and out within an hour! It was easy to find in the new location! Fadi was very helpful and easy talk to. Very pleasant shopping experience that was so much better than going across town!

Ch
Review №36

The service was professional and fast. Great deals on musical equpitment and staff that provides hands on repair. I went in for cell phone glass repair and came out with a place to take my bass to be fixed as well as a new microphone . Love this place

Ra
Review №37

I have brought two phones in so far and have had great service. I saw that the owner takes his time with his repairs. He took the time to show me what is wrong and what he can do. He is very knowledgeable and I am definitely coming back if I have a phone problem.

Ro
Review №38

Very helpful with some soldering work to fix my #BeatsEP headphones. Took the time to resolder several times till i was satisfied. Reasonable pricing.

Ce
Review №39

Excellent fast service. It was a great customer experience. I already referred him other friends and family who also had amazing service.

Ly
Review №40

Did a great job fixing our drone controller. Very reasonable. Had it ready in less time than estimated.

Tm
Review №41

Man the service was great they were honest up front and kool about everything. I definitely recommend their service. And again thinks you guys for getting my phone back working.

Re
Review №42

Fast and friendly service. Would highly recommend to friends and family. I will certainly return in the future if needed. Thanks again for the help!

Ha
Review №43

Fadi does an absolutely great job at fixing any cell phone or computer problems I have. He is always timely, prompt, and successful. Any time I have a problem with my phone, hes the first person I call! Excellent prices too.

Je
Review №44

Listen I went in looking for my phone to be dropped off and to be charged an arm and a leg for my Iphone 6 pluse screen being cracked. When I tell you the service was quick and easy and not expensive at all. There was another customer in front of me and even with him being service the time was still less then an hour to get his and my phone repaired. The store has several other services that I going to benefit from with the sound equipment. Ive already referred several others I know who are having issues with there phone but dont really have the time to waste getting it fixed and being charged an arm and two legs.

C.
Review №45

Quality, fast service at a reasonable price. Repaired my cellphone and was much cheaper than using the phones insurance.

Au
Review №46

Honest guy. Had two problems with my phone within 48 hours of each other and he was able to fix it in no time flat! Before you give you money to your phone carrier and Apple try this guy first.

Da
Review №47

These guys have helped me a couple of times. Saved me from buying a new phone. Inexpensive, professional, and quick.

1t
Review №48

Waited along with another customer for business to open. Well after 10:30. Going elsewhere. My time is important as well

ha
Review №49

They take forever and still have bad attitude to customs. They promise to call back but they never do. I took my laptop 3 weeks ago and they never call back and always had a bad attitude when i call AND AFTER ALL THAT THEY DIDNT FIX IT. I dont recommend this to anyone it is a waste of time.

Ma
Review №50

Excellent services, I recommend this very greatly! Come here if u need to fix ur electronics for the best prices.

Gr
Review №51

The best of the best. Superior service. Will do business again.

As
Review №52

Fadi does an absolutely amazing Job! He always prioritizes his customers first and does not compromise on quality of repair and service.

Su
Review №53

Fantastic service for a reasonable cost, and able to fix my phone on short notice! Highly recommended!

Je
Review №54

It seem like its a good store to get your drone fixed

Ki
Review №55

The customer service was excellent! My phone is back to normal now! Ill recommend to anyone!

Ar
Review №56

Oh wonderful store to come to and good deals and great prices so come check it out

Ax
Review №57

This guy just save me from buying a new phone under 5 minutes great work.

ba
Review №58

Very nice people, very fast service, and cheapest prices in town.

wa
Review №59

Great customer service and the turn around time getting your device getting fixed is faster than other shop that I went to.

1k
Review №60

My experience was great. Excellent customer services, and I love my new phone :)

Ja
Review №61

I received AWESOME service coming here & my repair took about 3 mins!!! I highly recommend!!

Na
Review №62

Went because item was in stock. Found out of more issues and he fixed them all. Phone looks and acts like new

Mi
Review №63

I want in there to fix my scream on my iphone 6 my speaker wasnt working on my phone this Guy got my speaker working and fix my scream i was very impressed THE SOURSE is my new cell phone home.

Ab
Review №64

Great service great inventory! very convenient

We
Review №65

Repaired my iPad when I thought it was done for.Fast, Excellent work - AffordableVery well communicated.

jo
Review №66

Excellent customer service, will definitely do business in the future.

Ma
Review №67

Excellent customer service! Professional and expeditious! Fair pricing!!! I am extremely pleased!!

Hi
Review №68

Repairs great iPhones and etc iPhone Screen protectors great and fast work definitely will recommend .

El
Review №69

Very efficient quick service. Very friendly staff. All around good experience!

To
Review №70

All my expections have been met and exceeded . Great service always satisfied !!!

Sh
Review №71

Great company fast and reliable would refer anyone here to have work done ......

Ra
Review №72

Great people, Great service, Great Prices.... what more can you ask for?

Jo
Review №73

Fantastic folks, Preferred prices. Superb service.

Mo
Review №74

The neighborhood shop very professional, very friendley, great quality work, and cheapest prices in town.

Ma
Review №75

Very helpful staff and fast repairs!

ch
Review №76

Great timely service, expert advice and extremely friendly. Glad I found this place.

Ch
Review №77

Super costumer service. I highly recommend for all your computer issues.

Ti
Review №78

Fadis super chill and does quick work, definitely recommend!

Ia
Review №79

Gave me some great advice.

Et
Review №80

They best....Just need more variety of cellphones.

Ru
Review №81

Faster than I was expecting and really great customer service!

t
Review №82

Ive been going up their cause I live 0.5 miles away from them so when I break my phone I take it up their and a week later my phone looks brand new 😋🤗😂😂 I rate it 5 stars

th
Review №83

The customer service is excellent the prices are excellent and the staff is always friendly and helpful

Da
Review №84

They have great service and are very reliable with the help and service that you receive!!!! Highly recommended!!!!!!

Ma
Review №85

I took my iPad in for repairs and within 10 minutes he had it fixed he saved me hundreds thank you

Jo
Review №86

Fast friendly service I highly recommend them

Pa
Review №87

Great service! Quick and quality!!

Dy
Review №88

Really fast service and excellent communication skills.

Ka
Review №89

Very cool shop and great service!

Ky
Review №90

Great service!!! Ill come back for sure.

Ge
Review №91

I love this place.

Ma
Review №92

Excellent service.

jo
Review №93

Horrible service horrible prices

br
Review №94

#Great Service1

Ke
Review №95

I Like How He Fixed My Phone!

de
Review №96

Awesome excellent work

Ca
Review №97

Great service!

Br
Review №98

Fixed my phone in seconds

An
Review №99

Friendly

Information
7 Photos
99 Comments
4.8 Rating
  • Address:1301 Monument Rd #12, Jacksonville, FL 32225, United States
  • Phone:+1 904-744-2600
Categories
  • Cell phone store
  • Audio visual consultant
  • Cell phone accessory store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
  • Music store
  • Musical instrument rental service
  • Musical instrument store
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–6PM
  • Wednesday:10:30AM–6PM
  • Thursday:10:30AM–6PM
  • Friday:10:30AM–6PM
  • Saturday:10:30AM–6PM
  • Sunday:10:30AM–4PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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