I purchased my most recent vehicle from Vaughn Auto and had one of the best experiences you could have. Steve Sepic was my dealer and I can’t recommend him enough if you’re in the market for your next vehicle. They paid me top dollar for my trade in as well. Thanks again guys for such a smooth and pleasant transaction!
Vaughn Motorgroup is best dealership experience I have ever had!!! I buy and sell a lot (43 yrs old car addict). I just happened to stop by, been shopping other big and small dealerships for past 6 months. I was in and out with test drive and trade in all within about 2 hrs. No need to haggle, they had a fair price (I checked prices online) and gave me more for my trade than all previous dealership offers. Mike my sales guy was great, general Manager Dan was efficient and got things wrapped up quickly. Only area for improvement would be registration pickup. Christine never called me. I called and asked for her and was told she was gone at 3 sharp every day. I called next morning and she said she had my paperwork so I said I would stop by today to pick up. She said ok and that was it. I get there at 12:30pm, she is at lunch and no one else can help. She should have told me what time she went to lunch. Had to wait 30 minutes for her, no good afternoon, no apology, just poor customer service. Besides Christine this dealership is AMAZING!!! I will be back again to shop when I am itching for a new vehicle. Thank you Mike and Dan for a fantastic experience!!!!
We totaled our car about 2 weeks ago. As everyone knows, car shopping can be a daunting and stressful experience. However, Steve Epic made our experience seamless and enjoyable. He mentioned fees dealers try to charge to let us know that’s not what this dealership does. He was transparent about the “out the door cost” and provided a discount as well. We were in and out in less than hour!!!We’ll definitely go back in the future.
Perfect place to buy a great car for a great deal. Thanks to Vaughn Motorgroup, I was able to finally get my dream car! Thank you guys so much, your the best. I totally recommend these guys. They are nice, honest, and know their cars. Dont waste time at another dealership. Steve you are the man!
Raúl at Vaughn Motorgroup made my recent Corvette purchase a very memorable and pleasant experience! His customer service was top-notch, and was dedicated to finding the perfect fit for my dream car. From the beginning, Raúl knew that my purchase would be out of state. He ensured me that I was in good hands and went above and beyond to earn my business. He was quickly available when needed, very knowledgable, and executed the sale seamlessly...confidently handling the necessary steps and solidifying shipping arrangements for this purchase (like a boss!). I am beyond happy with my new Corvette and would definitely purchase from Vaughn Motorgroup again!
Salesmen are smug. It feels as if they have done you a favor to look at their vehicles
I walked in and was immediately greeted by a wonderful salesman by the name of Frank, he was professional, respectful and caring. I knew right away that I was in the right place, I love my new car, the experience and the dealership. Frank, you are simply the best! Buy your next car at Vaughmotor group, youll be glad you did!
I was trying to find a truck with my significant other and needed something with specific features. I reached out to Vaughn Motors and spoke with Dan K. who told me he would search his network and send me a list of possible options. He took my phone and email and told me he would get back with me. Not an hour later I had an email with available trucks and options on them.I was pretty floored, because I know that had to mean he dropped what he was doing and focused entirely on getting the info to me. Eventually a truck was picked out and I was given additional details about my choice. I made the decision to go forward and Dan made arrangements to get the truck to Jacksonville. Truck was delivered on a Friday evening, but I couldnt get to the dealer as I worked late. Dan was totally understanding, he didnt pressure me to show up and finish the deal and was completely open to me setting an appointment for follow up. There were no threats like other dealers make towards selling the truck to the next interested customer or needing a deposit to hold the truck. Again I was surprised by his easy going professionalism and great positive attitude.When we arrived to test drive the truck Dan introduced us to Frank, as he was working with another family on a deal and Frank took us out to the truck. Every employee we passed was telling us how awesome the truck was and how they wished they could have bought it out from under us. Frank was already ready for the test drive, plate and key in hand and off we went. Needless to say the truck was a dream and we bought it. But wait, theres more. There were a few small cosmetic issues with the truck and my significant other really wanted a second key. Frank wrote up every concern and then set about getting things into motion. He scheduled a leather and trim guy for the following Monday, and the key guy also. I already had financing, so Frank made zero attempt to sway me with promises of better rates with some other lender. In fact he praised my lender, completely supporting my financial decisions and again there was zero pressure and he let me call my lender and insurance company to do the wrap up. He was such a professional he left the office, grabbed us some water and then proceeded to provide us with privacy while I finalized with my lender.Moral of the story; if you want a perfect sales experience with no pressure no b.s. and complete professionalism YOU SHOP AND BUY VAUGHN MOTORS.
Great experience! Clean and friendly.
Frank was Awesome!! Great customer service, friendly group of people. We will definitely return for future purchases. Thank you I love my Jeep
They canceled a 4 day old sale and let us return the car.
The moment my husband laid eyes on this car he JUST HAD TO HAVE IT! John was our sales guy & he was awesome! He was always just straight up & honest and never fed us any BS! We did the paperwork on a Saturday afternoon and took the car home on Monday with a wonderful interest rate! Vaughn Motorgroup is the place to go if you are looking for vintage, classic, luxury or even a sports car! They are the go to people & when Im ready to trade my current vehicle in Ill be going back to get my dream Jeep! :)
Excellent service and sales experience! Steve was awesome and professional. We bought two cars from him. We will return again! Thanks Vaughn!
Amazing people and amazing cars!!
I just bought this 2008 corvette form Vaughn Motor Group and was very satisfied with the experience I had during the whole buying process. I worked with Steve and Dan they made me feel very relaxed answering all my questions explaining all my options. The best part of the experience was they ending buying my lease vehicle with a year left and saved me some money on my buyout. I would recommend Vaughn Motorgroup to anyone looking for a fair deal and a pleasant experience buying their next vehicle. Robert Farian
My daughter had to travel 1.5 hours only to find out they had 2 prices, the one before she got there and the real price once she got there which was much higher. They flat out lied to her. If youre from out of town and getting a price to see if you want to travel and maybe purchase, get the $ in writing first although even then they may still change the $ Do yourself a favor and stay away. Why cant people just be honest????
Was looking for a hard-to-find vehicle and Steve S. was not only able to locate the car I was looking for but, it was in every way, in the condition in which he described it to be. I drove 6 hours to make the purchase and was back on the road in less than 2 hours. Communication was consistent throughout the search process. I would highly recommend Vaughn Motorgroup and Steve!
I recently bought my car from Steve at Vaughn Motorgroup. I was in a car accident in January and my car was totaled. I knew exactly what I wanted for my replacement vehicle and Steve and everyone at Vaughn went above and beyond to find me my perfect car at the exact price point I needed. He has also been so communicative throughout the entire process, answering all of my questions, big or small. Very happy with my experience!
Steve Sepic provided excellent service and I was able to get a fair trade in value and a great price for my new car! I had been to 3 other dealers prior to Vaughn Motorgroup, 2 in Jax and 1 in Orlando. Two of those three dealers had salesmen who were very pushy, condescending, and overall unreasonable. I experienced none of this at Vaughn Motorgroup. I told Steve and Dan King what I wanted and after some negotiation I was able to get a good deal with little push back. I used my pre-approved loan with my credit union and was in and out in about 2 hours. I highly recommend them when purchasing your next vehicle!
Great experience!! I was offered coffee and water upon my arrival ! I felt like the most important person in the building ! Phone calls, email responses and service outside the office were very efficient! Frank Schultz went above and beyond to help me find my dream vehicle ! I’ll be using Vaughn Motor Group for all my future vehicle purchases!!
Walked in with all intention of buying a corvette viewed car walked around 25 minutes and not 1 person asked if i needed help or assistance. Left
We bought our 16 year old daughter her first car from Steve Sepic at Vaughn Motorgroup back in June, 2019 and loved. She was recently in a car accident and while she was not badly injured, the car was totaled. It was such a blessing knowing that I could call Steve and tell him what we were looking for in a replacement car and totally trust that he would find a great car for a great price for us! We are so thankful for him and the service we receive at Vaughn Motorgroup!
Steve Sepic did an excellent job handling our car purchase. He came through on his promises and made the buying experience easy and enjoyable. I would definitely use Vaughn Motors for other vehicle purchases. We have a wonderful car.
Called and spoke with Dan to inquire about a Car I was interested in. Was told he thought the car might have been sold but asked if he could call me right back. Two days later still waiting for the call. Unbelievable.
The worst ever! Make sure you all do thorough background researches on their salesmans! Their ex-salesman kept my deposit, I made on a vehicle, then disappeared in 2017. I NEVER recovered my deposit, and Vaughn Motorgroup made very little effort to reimburse me. Ill never forget this horrific experience! Run while you can! This complaint was filed with consumer Affairs.~Concerned Citizen
I cant say enough about the great service I received while purchasing my Lexus from Steve at Vaughn Motors. I called around 9:15 a.m. and asked if the car was still available and what the out-the-door price would be. I arrived at Vaughn at 11:30, took a test drive, purchased the car and was out of there at 12:45. Steve told me the car had a new set of Michelin tires put on yesterday to meet the companys standards. In addition, he filled the tank with gas, agreed to order a new keypad for me and even helped me across three lanes of Jacksonville traffic to make a left turn. You cant beat Steves efficient work ethic and sales reputation. The showroom is immaculate, and the manager Dan King is personable and efficient as well. You cant go wrong with this dealership.
Just bought a car there. Steve treated me right.
Vaughn Motor group is a top notch establishment. Steve Sepic greeted me when I arrived and they did not have what I wanted, so Steve asked me a few questions and said he would locate exactly what I was looking for. In less then a couple hours Steve called me and found me the perfect low mileage truck. It was a 2016 and in perfect condition. The process was so simple and Steve was amazing to work with. I will buy from Steve moving forward and you should too. The quality of inventory at Vaughn Motor Group is very impressive.
My husband and I purchased a 2003 Ford Thunderbird from Steve . We had been looking for one in mint condition for months. We saw one he had on their website and called him. He told us the car was showroom new in every way. We live in Tennessee and we bought the car and he had it delivered to our driveway. The car looks and drives just like Steve said, showroom new. If you are looking for a nice used car, we highly recommend Steve at Vaughn Motorgroup!!
Weve tried 3 times to buy a car here and ended up buying all three cars from others. The dealership looks nice and professional but they use very old school used car sales tactics that are quite distasteful. Id recommended you look elsewhere!!
Steve was outstanding!!!! I did all the transactions over the phone, with him sending me pictures he is a man of his word with no BS or hassle. Car was immaculate with great customer service.
Best car buying experience ever! The showroom is beautiful. The people are professional and friendly. I could not be happier with my new car!! Thank you, Steve! The next time I am in the market for another car, I will start at Vaughn Motorgroup and I will recommend them to anyone I know is looking for a new car.
Tony was exceptional. He was knowledgeable and I never felt pressure to purchase a car from him or Vaughn. I got a great deal on the car that I had been looking for. The showroom is immaculate and the entire staff is professional and friendly.
I recently just bought a 2005 corvette and am very happy with my purchase and my experience at Vaughn Motor Group. Thanks to Steve Sepic, I was able to purchase the car that fit my budget and my dreams of owning an American Classic, a Corvette convertible. Steve’s professional knowledge of the vehicle’s was the main reason I was able to purchase my car. His positive support and knowledge was monumental in my decision to move forward with a car I deserved. In closing I would like to thank Steve Sepic for making me a happy camper.
Easily amongst the best over all used car buying experience Ive ever had (not that all have been good.) Steve was really professional throughout the process and actually went above what I would have generally expected in such a deal. Am very happy with the experience going as far as to say, next time I am in the market Vaughn Motors is the dealership I plan on starting out my search. I dont have a single negative thing to say at this point, has been a very pleasant experience, thanks Steve for making it so.
Salesman: Steve Sepic; Purchased a car a couple of weeks ago. The car buying experience was relatively painless. I have experienced poor treatment at other dealerships, so I was not interested in playing games. I was quite pleased overall with the car i purchased and the way i was treated during the negotiating process. I took delivery the next day. My mechanic confirmed it was a good car and in good condition. The car fax was clear, but the mechanic noted that both the front and rear bumpers had been painted and/or replaced with no serious flaws being hidden by the repair. In my opinion, I got a good price, not a great one. I do intend to drive the car a long time so the $1000 over my ideal price will matter little over time.. There were no fake -fees padded to the price, which is a ridiculous practice that seems to be the industry norm. Steve was personable and I felt I could work with him and felt confident that he wastreating me with respect during the process. Would definitely consider Vaughn Motor Cars for future purchases.
Steve did a great job helping my wife and I find the perfect vehicle for our family! He even went out of his way to bring it by our house so I could test drive it. He has continued to provide excellent service after the sale and we would highly recommend him if you are in the market to buy!
Mr. Steve was definitely the best! he made sure that I was taken care of since the day that I entered into the dealership! I will definitely be referring other people here, all of his colleagues were awesome as well. If your ever in the area and shopping for cars, be sure to go to Vaughn Motorgroup and ask for Mr. Steve!By the way- I love my car :-)
Just had an awesome experience buying a car from Steve at Vaughn Motorgroup. Their cars are priced great and if you are looking for a 2 year old luxury vehicle their inventory cant be beat. But best of all is the sales process. Easiest car Ive ever purchased. No high pressure, just great salesmanship and the paperwork was a breeze. Highly recommend!!
I just recently completed a trade at Vaughn and everything went very well! I was pleased with the service and professionalism displayed by the folks at Vaughn Motor Group. My wife and I found an ad online after hours at a price too good to be true. Although skeptical at first we drove over the next morning because it was 6 miles away. The car was there just like the pictures and the online price was the price we were given! Although it looked great and drove well I had it taken to its respective dealer down the road who did a 100+ multi-point inspection that they do for CPO vehicles. They said the only thing that was wrong was that they wished they had sold me the vehicle. Perfect condition. Thanks guys! I have not been solicited in any way by Vaughn Motor Group to write this review. I believe honesty should be rewarded in kind. I hope to do business with this dealership again.
Steve was my A salesman I went there looking for a specific vehicle however it was just sold. Steve was able to get me into something a lot better and got me an awesome deal. It came with a complete car fax he knew the vehicle inside and out and also knew the previous owner. I had been to 10+ other dealerships and at Vaughn I was treated truly awesome and it definitely made my car buying experience great. Would definitely recommend to any of my friends or family members Vaughn motors.
If I could sum up my buying experience in one word it would be awesome. Steve Sepic exceeded my expectations in the purchase of my 5 Series BMW. He was knowledgeable, professional and never left me feeling pressured to buy the car. He even provided me with a referral on a company for future service needs. Without asking, he even ordered new floor mats for me. I would gladly refer anyone to Steve for future car buying needs. Thank you, Steve.
Amazingly comfortable establishment to shop for a car. Staff was very knowledgeable and attentive to our needs. We found the car on their website and Vaughns flawless communication followed through to a great purchase for my wife and I. We couldnt be happier. Im buying another car soon and this is the first place I will look. 5 stars.
Originally had a few questions about this dealer, but they have since totally addressed all my concerns and exceeded my expectations. It’s nice to know you’re supporting local business while shopping as well. Great quality vehicle at a good price, they paid me exactly what I wanted for my car, and it was a quick clear process.
Thanks Steve Sepic for making our car buying experience so easy. You were such a pleasure to work with and made the paperwork process such a breeze. Once my deal was finalized and paperwork was complete, Steve arranged for delivery of the vehicle which we got within 4 days. I found overall the process was so easy, straightforward and an efficient way to purchase the vehicle I desired within my price range. Steve found the exact car we were looking for with our requested options and price target. I would definitely recommend Steve and would do purchases with Vaughn Motorgroup again in the future. Highly recommended.
We had a great experience at Vaughn Motorgroup. Steve was awesome. We found the car on their website and it didnt disappoint when we drove 2 hours to see it. Bought it on the spot. One of the best car buying experiences weve had.
I called an inquired about an older used Honda and Steve gave me the full run down on the previous owner, the condition of the vehicle etc. He was honest and sincere about the car (which is in great condition for a 2004). I ended up buying the car, Steve was a great help and the transaction was very smooth. Very happy with my experience!
Steve Sepic was great to work with. He was extremely professional and very informative. My transaction could not have gone any smoother. It was a pleasure to see someone actually deliver on what they represented to me over the phone. I would definitely recommend Steve and would do business with Vaughn Motorgroup again in the future.
What a great atmosphere at this dealership! Not only did they have a great selection of vehicles to choose from in the showroom but also the customer service was outstanding! If your looking for a great deal on a pristine used car go to Vaughn Motorgroup and see Steven Sepic in sales department for a pleasant, no pressure experience you won’t regret!
I made a recent online purchase of a 2015 Jeep Grand Cherokee. The mileage was low and the price competitive with todays market. Steve was the salesman I worked with and I found him to be easy to communicate with and understanding of my initial concerns regarding a long distance purchase for a vehicle site unseen. He took time to answer all my questions regarding the vehicle. Once my deal was finalized and paperwork completed, Steve arranged for delivery of the vehicle. I found the overall process easy, straightforward and an efficient way to purchase the vehicle I desired within my price range. Thanks to Steve for providing excellent customer service during the process. He went the extra mile to ensure I was a satisfied customer.
Did not honor our deal! Put in a written offer that was not agreed by manager. Increased price after written agreement submitted with check. I would strongly suggest another dealership with a better reputation. There are a lot of choices in Jax. Find someplace else to buy a vehicle. Honoring customers is not Vaughns priority.
Thanks Steve for making the our car buying experience the best we could have hoped for! Marlene is in love with her BMW Convertible. We will suggest you to anyone looking for a vehicle!
I just wanted to share what a great experience I had with Steve and all the team thatWorks at Vaughn Motorgroup. Steve answered all the questions I had and was able to get me what I was looking for at a great price. If your in the mandarin area and your looking for a vehicle don’t hesitate to go check them out!
Steve was amazing! He went out of his way to make sure my car buying experience was easy and stress free. I got an amazing deal on my car and I couldnt be happier.
I told Steve exactly what I was looking for in an SUV, and he was able to find it for me. I bought my Infinity QX60 three days ago and so far, I love it. The car was in great condition -- outside and inside. I bought my last car (an ES 330) from Vaughns and it lasted me 10 years with very few issues, so I hope to have the same experience with my Infinity.
I wasnt familiar with Vaughn Motorgroup on San Jose Blvd. but had admired a white Lexus 350 out front for days. I was with my husband one day and we stopped in just to look. We were greeted by salesman Steve and he made us feel welcome and not regretting we had stopped. After looking at the Lexus it was in beautiful condition and very low milage. We decided to drive it and fell in love with it. Steve made our trade in and buying experience very easy. I would recommend Vaughn Motorgroup to anyone looking for an older car that is like brand new. Great experience and ask for Steve you will be impressed with his knowledge of cars.Sharon and David
Vaughn Motorgroup was amazing. I have never been treated better at a dealership. Steve Sepic made me feel comfortable from the second I met him. He walked me through the whole process until the deal was done! I recommend Vaughn Motorgroup to anyone looking for a vehicle and looking to be treated with respect not as a dollar sign.
I needed a new car my old car just wasn’t cutting it! Steve from vaughn motorgroup really was great and very helpful. He got me into a beautiful car and at the price I could afford. I am definitely recommending everyone I know to him/ vaughn ! Thank you Steve
We had a great experience here. They gave us a fair value for our trade in and great price on the new car. Their indoor showroom is fantastic! Lots of showroom quality cars and trucks with low miles. Tony and Dan were great to work with. They are very professional people. Skip the normal BS and come see what its like to be treated like a VIP customer.
Steve Sepic was great to talk to and took the time to ensure an excellent purchasing experience. Highly knowledgeable-- and on point with his information. Pleased to recommend Steve and Vaughn Motorgroup very highly and without reservation. Top-drawer operation.
Steve was our sales person and he did a great job!! I saw the car we wanted online in the evening and headed to Jacksonville to purchase it in the morning. When we called at 9 o’clock Steve answered and said the car had been purchased on eBay the night before. We turned around and disappointedly headed back home. Steve promised he would find us another one similar and within two days he did. We actually like this color better. The car was not up to Steve’s standards when we came to pick it up so he offered us a loaner car (which would’ve been a second car to drive home so we respectfully declined his nice offer) and he said they would provide free delivery of our purchased vehicle. Dan delivered the car as scheduled and all went well there. I had an engine light come on when I was driving it home so I called Steve and he directed me to a local parts store to get the code read. It was a $92 air sensor which I purchased and installed in the parking lot. Steve sent me a check to cover the cost of the sensor even though I bought it “as is”!! I was very pleased with their service, their facility and how they handled our transaction The vehicle was a special gift for a special lady (my wife) after surviving breast cancer. When I buy my next used car I will definitely be calling the Vaughn Motor Group in Jacksonville and asking for Steve Sepic!!!
Steve was my salesman, more like my sales expert.He made my purchase a pleasure. Steve knew exactly what I was looking for and was very knowledgeable on every car I looked atThumbs up to Steve. I will recommend Vaughn Motor for sure.
My car was totaled and I had to quickly replace it. A friend recommended Vaughn Motor Group to me. Steve Sepic was my sales rep and was very knowledgeable. I told him what I was looking for and he directed me to several options in my price range. I found the perfect car that night and was driving it the next day! Normally I hate, hate buying cars but Steve made the entire process painless. The dealership has a beautiful selection of cars and all of the ones I sat in were in perfect condition, great place to go if you are looking for a used luxury car.
I had a great experience with Steve at Vaughn. The car was exactly as he described the price was fair and service after the sale is exceptional. I could not have asked for a better car buying experience.
Fantastic customer service by Steve. He searched nationally, and found the car I was seeking. He found it is less than one day. He is very committed and checked on me regularly to ensure I knew the process and timing.
Bought a BMW 435I from them several months ago. They presented a clean car fax but as we have had it a few months something dropped from under it. Well low and behold it was bottomed out somewhere and had a leak in the transmission pan. It also had extensive damage and the bumper had been messed with and repainted. It cost us 3200 dollars in repairs. Beware that a clean carfax only means that any type of damage did not go through insurance. I should give them one star but we love the car and was told it was a great car. But this was not disclosed to us when we bought it. Did they know? Good question I would think they would lift the car and look under it.
What can I say from beginning to end Steve made our car buying experience awesome. He was patient, knowledgeable and gave us a great deal on our trade and we love our new car !! Vaughn breaks the mold for car dealerships. A+ experience.
I had been looking for a specific car online, and I found one that was at Vaughn. Never having been there before, I took a ride over there to check out the car in person. This is not your typical pre-owned vehicle dealership. They have a very high-end feel, with a spotless showroom full luxury cars that looked brand new, and a clean-cut, professional and knowledgeable sales team.Steve was the one that I worked with. He didnt pressure me and appeared to be pretty transparent, which I appreciated. He made the whole process very quick and convenient for me - even going out of his way to personally deliver the car to my home - which was a testament to the level of customer satisfaction they aim to provide. Thats a huge compliment coming from me, considering I typically loathe the whole car purchase process!I should also mention that their fee(s) are much lower than the other dealerships I had visited before them the same week. This was a pleasant surprise, as I had expected higher fees for place much nicer than some of the bigger corporate dealerships around!
Amazing buying experience. Bought a GT500 from them and it was so easy. Got a killer deal on a quality vehicle. Look here first before anywhere else. Thank you Steve!
After missing out on a car that I was considering, I figured that would be the last I would hear from Vaughn Motor Group. A few days later, I was surprised when contacted by Steve Sepic, who had located another car meeting my criteria. Within the week, the deal was done and the car was shipped to Jacksonville from the northeast. I couldnt be more pleased. A ten year old car in almost showroom condition. I will definitely seek out Steve and Vaughn Motorgroup for any future needs for a great used vehicle.
Excellent car shop with an excellent staff. I purchased my can from here and got the lowest price in town. I took my son back to get his car and had the same experience. Highly recommended.
What a great experience. Our salesman JAY was so professional and easy to deal with. All the staff took care of us like we were family No back and forth. The Vaughn Motor Group facility is the most organized weve ever seen. Thanks Vaughn Motor Group for a wonderful experience
My husband and I have purchased many cars over the years and this experience was the best one weve ever had. Steve Sepic was awesome! He listened to what we wanted and pointed us in the right direction and he found the perfect car for us! We got a fair trade-in allowance for our car and he went out of his way to make sure we were completely satisfied. I DID NOT miss the usual hours of haggling and having to deal with a separate finance person who wants to throw so many things at you that you end up paying just what they wanted anyway. Youll find Steve is low key, very knowledgeable and just a genuinely nice person. You can absolutely buy with confidence at Vaughn Motor Group!
I recently bought a car at Vaughn and had a good experience. I worked with Steve Sepic and he worked hard to make sure the car was ready when I needed to pick it up. I did find a couple of maintenance issues that were missed in the car preparation, and Steve made sure that the issues were resolved. I was on a hectic schedule and Steve and Dan made sure the sale was accurate and quick. I felt they treated me fairly and were straight forward in dealing with me as a first time buyer at their dealership. I would buy a car from Vaughn again and would recommend them to my friends. Fair price and they made sure the car was right when I was ready to pick it up.
This was the best car buying expeeience I have ever had. I saw an ad in Auto Trader and called to find out more. I worked with Steve, who was extremely knowledgeable about the Mercedes GLK on his lot. Within a matter of hours I had purchased the car and Steve had made arrangements to deliver it to my home 3 hours away. The vehicle is exactly as Steve described and I couldnt be happier.
Steve provided outstanding service, a true professional !! He provided courteous timely response to all my questions. Vaughn Motor Group is a classy dealership.
I had a wonderful car buying experience at VMG and a large part of it is due to Steve Sepic. Steve is very knowledgeable and cares about getting you into your dream car. I live 5 hours away and Steve made the process very easy so that when I got to the dealership everything was ready and I could get back on the road. He even called me to follow up the next day to make sure I made it back home safely and all was well with the car. Love my car!
The customer service was great and they were very helpful with everything. Steve is the man! Great dealership hands down!
We had a wonderful experience at Vaughn Automotive. After searching for a deal on a used vehicle for over a month, we found that Vaughn gave us fantastic customer service and a good price. Steve Sepic was our salesmen and he provided exceptional service. He is incredibly knowledgable about all kinds of cars and easy to work with. At no point did I feel the uncomfortable feeling I have often experienced at other dealerships. I get the sense that Steve really cares about his customers and I will be recommending him to friends and family.
This was my first time conducting business with Vaughn Motor Group, and I was left with a very positive impression. My experience with them was outstanding, and I’d be delighted to buy from them again.Some time ago, I noticed their dealership on San Jose Blvd -- and it just gave off a good vibe. Nice, desirable cars. No wavy man out front. No in-your-face-advertising. It was simply a polished and welcoming visage.When I was recently reviewing listings online, I saw a car that blew me away with how clean and well- kept it looked. And when I noticed that it was at Vaughn Motor Group, I felt even better about it. So I called the dealership and spoke to my salesman, Steve Sepic. We spoke only briefly, but he gave me added peace of mind with his commentary on the car, all without pressure.The following day, I came in and bought the car. Steve was great. He made the process pleasant and effortless. I’d gladly refer anyone I know in need of a car to him. And he mentioned something that really impressed me: He won’t sell any vehicle that he wouldn’t want for himself.So thank you Vaughn Motor Group and Steve Sepic for a truly enjoyable car-buying experience!
High end cars of all shapes and sizes. Really enjoy the quarterly cars and coffee car shows. Great variety from old muscle to exotics.
Steve Sepic made our car buying experience so easy. Thank you for restoring my faith in dealerships.
As much as I hated trading my car - it needed to be done. I had in mind a red Lexus and had done quite a bit of searching. Low and behold, my husband saw THE car and it was right down the street at Vaughn Motorgroup. Steve Sepic was the salesman extraordinaire. He made a typically difficult process smooth and easy! Great experience!
Although I didnt buy a car, the Frank was super friendly and welcoming. Good selection of cars.
Great experience! The salesman was a great help and very knowledgeable. So much easier than going to the big box auto dealerships. Will definitely recommend VMG.
Steve was very helpful and he worked with me to help me get my nissian Altima that i wanted. So nice and no pressure i think we need more of that in car buying. So thank you for getting my car without pressure
Best place in time to shop for high quality cars with low miles and a great price, very happy with Vaughn Motors especially with Steve our salesmen thank you Steve great job!
Pete Daley is not a Customer of Vaughn Motor group and has never purchased a car from us. This feedback is slander and not appropriate here. I Steve Sepic am a employee at Vaughn Motor group and have excellent customer service reviews.
So clean.. the cars are well kept the prices are right and the sales dont pressure you.
Great Service, super nice staff. Very helpful
Vaughn Motorgroup made car buying an easy experience for me. I couldnt find the car or the price I was looking for in Tallahassee so I decided to search the internet. I found the exact car I was searching for on Vaughn Motorgroups website and at a reasonable price. I contacted the dealership in regards to the car and someone responded almost immediately. I worked with Terry who was very helpful and professional. Since most of my work days are spent in front of a computer, communicating through email is most convenient for me and Terry had no problems with that. Once I was ready to purchase, I drove from Tallahassee to Jacksonville to get the car. Everyone was extremely professional and helpful! All the paperwork was ready when I arrived and I was in and out of there in no time. I Absolutely Love My Car and I would recommend this dealership to anyone looking to buy a quality car!
Dan, My husband and I just purchased a wonderful almost new Toyota Prius from your business this past week. We just wanted to take the time and let you know what a wonderful buying experience it was. Terry met us coming in and was extremely helpful. Honestly, we never felt pressured in the least. He was knowledgeable, nice and very funny. When we returned the next day to purchase the car, Stephen helped us and he also made us feel right at home. They are clearly two of the best folks we have ever dealt with when buying a car. I would and will recommend your business to other folks who are in the market for a great barely used vehicle. Thank you so much for making the whole experience one of the best, Steve and Karen Sweazea
Great service and quality ! Thank you Steve for the Fabulous Friendly and Quality of service! Loving and Enjoying our New Ride!!!👍😁
Went for cars and coffee nice place and clean for a used dealership even nice enough pulled out their cars out of the showroom so we could park on the inside with free coffee and do its for us
Vaughn Motor Group Steve Sepic Bought an excellent used Hyundai Genesis Coupe. Great Deal, EXCELENT service and easy professionalbuying experience. They arranged the delivery destination as well. One of the BEST car buying EXPERIANCE in years.
My experience was great! I was looking for a specific vehicle and saw that Vaughn Motorgroup had what I was looking for. From my first email inquiry, I knew that I was working with a professional dealership. The sales rep Steve Sepic was quick to reply and answer my questions without making me feel like I was a bother. Other times I have hated having to go test drive cars and hassle with price but my experience with Steve was fantastic. Vaughn Motorgroup’s pricing was competitive and their fees were very reasonable. The car is in great condition and they had the CarFax report ready for me to review. From the first test drive to completing the purchase, it was a great experience and I highly recommend you go see Steve to find your next car! Thank you Steve and Vaughn Motorgroup for all of your help! I will be back when it’s time to buy our teenager a car next year 😀