We had a very pleasant experience from start to finish with Skylar. She showed us several vehicles that all fit our search criteria. When she did not know the answer to something she was honest about it and found someone who could answer our questions. As she was rather new to the dealership, a coworker (Eric) stepped in to help guide her through the process. The finance manager was wonderful, not high pressure. We purchased a 2021 Hyundai Santa Fe which we love!! I would highly recommend this dealership!

On our family trip from Florida to Greensboro NC we got a problem of starting KIA Soul 2021 after a nice hot day on Emerald Isle beach. Lucky us, KIA Road Assistance helped to tow our car to Stevenson Kia of Jacksonville! Next morning Justin Smith was in charge of the vehicle. We got prompt inspection and a replacement car free of charge to be able to move around. The fix arrived only in 2 weeks but we had a nice car all this time out. I appreciate very much the customer service in the Stevenson Kia, personal attention and professionalism at its best.

Dealership is adding $6,000 to the price of a Carnival because of limited supply. Its pretty sad KIA is allowing dealers to do this. When the market goes back to normal people will remember how you took advantage of them just because you can. It shows the lack of integrity. Honda is not charging any markups on the Odyssey and there is no supply either. Its too bad, the Carnival looks nice but not worth spending $6,000 above sticker for one. Honestly I will be avoiding this brand from now on.

Within the first few months of owning a fairly new car from there (2017) I had to get $800 worth of repairs in the engine, and of course it was just after it went over 60k miles, making the 60k mile warranty useless. Not to mention the money it cost to rent a car for a few days while it was being repaired. Also the back tires required changing costing another $400. Maybe I shouldve checked the car more thoroughly, but also maybe the dealership shouldnt sell a car in this condition. And they were whining about the little precious money that I could talk them down on. Well Im paying that money anyway, just not to them. Also the salesman Kirk was not very great either, seems like a trend for him according to other reviews Ive seen. Anyway, long story short, I would not recommend this dealership to anyone. Hope this helps someone and save them from from a bad deal like the rest of us.

Led me over with lies about a lease. Bait and switch tactics. They are a crooked bunch.Please stay away from them.Misleading website. Please stay away.

Went in for a Recall on my Wifes Sorento. Took all of 30 minutes to inspect and replace the defective part. Definitely on of my better experiences with a Dealership.

Very nice people great service

Just purchased a 2019 Sportage. Love the vehicle. Only caveat was there is a cigarette smoke smell we are working to eliminate we didnt notice at time of sale but I have nothing but good things to say about the dealership! We drove from another state as it was just too good a deal to not pass up!

Lying Service Department. Brought a 2017 Kia Soul in for oil change and tire rotation for my kid to drive back to Iowa for college. It has 39k miles. Was told the attached items were REQUIRED as part of the 30k mile service. Totaling $760. My wife said she bring the list to me to look at. The problem is the owners manual lists to INSPECT numerous items but only replace cabin & air filters and the oil change. 3 days later they called to follow up saying again these items were required and in the manual. My wife offered to bring the manual down so they could show us. Which resulted in ANOTHER phone call a couple hours later and she told them No and if they had anymore B.S. they wanted to push they could call me, they hung up. This is why I hate service departments and dealerships in Jacksonville.

Best price, super, friendly down home people. A superbly, professional organization that I highly recommend

I recently found myself unexpectedly in the market for a car for my daughter to use while at school in Florida. I shopped locally in Wilmington, and after a terrible experience at the local dealership, I found the vehicle we were looking for at Stevenson Kia of Jacksonville. I texted the dealership about the car, was put in touch with Dawn and then with Kirk, and practically purchased the car over text. This evening we went to finalize the deal, and everything was organized and ready when we got there. The car was detailed, paperwork ready. While I finalized the paperwork with the manager, Kirk familiarized my wife and daughter with the car. We received an excellent deal and were on our way with a new Kia in less than an hour. Dawn, Kirk, and Justin were just phenomenal to work with. No stress whatsoever; it was the easiest car buying experience Ive ever had. And for that, Im very grateful! I highly recommend this team.

Great Dealership, I am ver happy with my Kia Telluride!

Frantically sought them out for a recall I learned about my kia sorento. Service department was very helpful, informative and kind. I felt at ease knowing theyd take good care of me, and they did. That alone will make me go to them first whenever I find myself in the market for a new Kia. And I will recommend everyone I know who is looking to check them out as well.

Misleading with ads and misleading with emails. Tell you anything to get you in and never remember any of the conversation. Was a Kia fan but now Im looking for a more upfront and honest dealer. If there are any.

This Kia is the best in the area. I left Coastal Kia In Wilmington unhappy but I was able to find this place thankfully. Their prices are much better and I got great value on my trade. The salesman Terrance was not pushy at all and gave me plenty of time to look around. I highly recommend coming here even if you have to drive from Wilmington. You will not be disappointed.

Kia of Jacksonville deserves 100 stars! I had the BEST car buying experience. Everyone at the dealership is so kind and friendly. I just bought a 2021 Kia Telluride Nightfall edition. Huge shout out to Jasmin Mondell for working with me, keeping me updated on the entire process and getting me the vehicle I wanted and LOVE!! Justin in service and Lee were also absolutely awesome to work with. You guys have made me a Kia of Jacksonville customer for life! Thank you for your amazing customer service from every department!! I HIGHLY recommend Stevenson Kia of Jacksonville!

No stock available.Sales person wasnt trying to really work for a sale.

Customer service was pretty good. I cannot give them a 5 star rating, as I bought my kia with free satellite radio for a year, amongst other things promised, without ever getting it. Then, I went to get my oil changed, and apparently, your first oil change is NOT free (where others offer 1 to 3 free). It is also time for my yearly inspection, and even if they didnt hear me say oil change and safety inspection, as a dealer who sold me my car, you would at least know and ask. So, I was there for over an hour, because of it. I will not be taking my vehicle back there, if I can help it. My experience was still not as bad as it was while I was with Nissan in Jacksonville though, and thats why the received a 3 star, instead of a 2.

Good service, they gave me a good price and I’m very satisfied

Terrance was my sales rep he knew what would fit in my budget had the perfect car in mind and helped me get a new car even with my not so good credit.

One of the worst customer service experience I ever had to deal with. Service department/management of the dealership was very unprofessional. Still blows my mind that an employee would ask me to cross the register counter “line” in order to FIGHT him, and the manager thought I was I was the one causing this disturbance. Way more to the story than he was trying to comprehend I guess.UPDATE:the morning after the incident I get a call from the manager that was present during the incident and the one that pretty much put the blame on me. At first I didn’t know how to take the phone call since I felt I was rudely disrespected as a customer first but then they tried to belittle me as a man, but I listened and gave my little input. Honestly I’ve had over a day to think about our conversation. Even though I considered to delete my post per REQUEST from the manager after our interesting conversation. Yes he tried rectifying the situation over the phone with a few nice words here and there but ultimately I felt the TRUE PURPOSE of the call was his desire for me to delete both of my reviews from google and Facebook. After considering to take it down i felt everyone needs to know the truth of what really goes on. The manager should have rectified the situation as it was happening! It was like i was guilty until I proved my innocence. But the funniest part of all this, this isn’t the first incentive with this service department with the same gentlemen. (Mr. Benjamin H.) There’s no way I would ever trust them to service my vehicle or any vehicles after my incident. I’m bothered at the fact they have my personal information but not much I can do since I was told by the manager “I am no longer welcomed at that location”. The professionalism is at question at this location so I’m ok with bringing my service elsewhere. I truly hope this doesn’t ever happen to ANYONE else.

We had a 10+ experience with Stevenson Kia of Jacksonville! The manager, Chris Hodges was super responsive and we never had to send questions twice. Access to telephone was hard for us, so we did it all by email, and that can be frustrating when people dont answer emails. Again, Chris and his team were amazing! We highly recommend Stevenson Kia of Jacksonville!

Amazing customer service. Able to work with me and get me in the vehicle I wanted. Jasmin and Justin are amazing

Kirk Ray was very helpful explaining the different Sportages to me, helping me find one to fit my needs. The entire process of buying the car was fast and easy. He had also helped me when I bought my Sorento 9 years ago, I definitely recommend him and this Kia dealership. I plan to visit them in the future if need to.

First I want to thank God for blessing me with my new 2020 Kia Optima second I want to thank Kirk and the Stevenson Kia family for giving me a chance to purchase my new car. Everyone I came in contact with made me feel welcomed into the dealership. I will certainly spread the word if anyone is looking to purchase a new car. Once again thanks to the Stevenson Kia family for everything..

I hadnt bought a car in 22 years. I bought one from another dealership, and it turned out to be stolen.....Fast forward 6 months, and I was able to make contact with Jasmin Mondell about buying another, non-stolen vehicle. Friendliest lady on the planet! She even picked me up from my house to drive me to the dealership. They worked with my credit, and put me in an absolutely beautiful SUV. The entire process was painless, and it was the most pleasant car buying experience I have ever had. If you want a sweet ride, and awesome customer service get in touch with Jasmin. You cant go wrong with her!!

Great staff, helpful, and really work with their customers. My mom has purchased a brand new car recently, and the staff all around are great. They promptly resolve any concerns and are always available and beyond helpful when she has a question. Her prior car was serviced by Kia, and their mechanic team was always awesome, never pushed things on you. They would let you know what parts you may need or could use. If you said not interested, they respect that.

Our experience with Stevenson Kia in Jacksonville was nothing less than wonderful. Jasmine went above and beyond to help us through the process of buying a new car. She was courteous, professional and lovely to work with. If you’re looking for a great experience and wonderful customer service, head on over to Kia and ask for Jasmine!

Lil things missed. Change in Mgrs a lil disappointing

Good as ever!

Brick gave us the WORST experience and we walked out, went to a Kia dealership (Coastal Kia, Sales associate/ Selena Kirby) in Wilmington and got EXACTLY what we wanted for $150 per month LESS than what BRICK offered! Dont waste your time!

I had to leave Florida for a last minute trip to NC in my new Seltos. It had needed it’s 7500 mile tune up when I left but had to cancel my appt in FL due to the circumstances. Stevenson KIA not only fit me in for the service prior to my heading back down, but Justin took extra good care of me in making sure all the software updates were performed and removed some paint from my rear quarter panel that someone had so graciously left for me. Their service was wonderful as was their professionalism and friendliness. Thank you!!!!

Great service and professional

I came in to test drive the New Telluride Ex. I told Lance i was only there to do the test drive because i still have 10-12 months before im ready to make that purchase. And unlike most Dealerships he did not try to preassure me into a deal; he let me test drive it and answered any questions i had and that was it. My next vehicle will most likely be through you guys. My goal is that Telluride Ex

These 5 stars are for Car Sales Rep TINA! She is amazing, polite, courteous and knowledgeable of whats on the lot. She was more concerned with helping me a find a vehicle that suited my everyday needs rather then pushing the latest and greatest on me. Extremely patient and understanding and went out of her way to accommodate my needs as a buyer. She even went as far as to get the price lowered for me which by god was incredible. She did not haggle at all which made my experience even that much better as i was not faced with that awkward sales rep pressure i know we all hate. Please if you decide to purchase a car do yourself a favor and go and ask for TINA, you wont regret it!

I’m really ditzy when it comes to cars, I admit. I brought my aged car in for service and the report was gibberish to me. Ben Horack explained everything to me in thorough detail. He gave me options, didn’t make me feel stupid and didn’t oversell. Just needed to say how much I appreciate that! Thanks!

Professional, courteous, quality service

Go see Kirk Ray and he will put you in a Kia today

Had an issue jumped the gun with the issue. Recived a call this morning and was explained in full on the charges and the representative who spoke with me was patient and very helpful. Thank you and I apologize for the previous post.

I purchased a used 2016 Mazda and it was quick and easy! Lance definitely helped me a lot. Everyone was super nice! Definitely would go back!! Ask for lance if you ever need help there!

Not pushy at all, great with kids and let us check out the vehicle on our own.

If you are in need of a vehicle definitely visit Stevenson Kia and Terrence as your salesman! He was awesome!! I had just gotten into a car accident and needed a new vehicle ASAP before my rental car needed to be paid for again. To make matters worse I was upside down thousands of dollars. He helped me find the best car with a rebate to get me out of my deficit, within my price range and educated me along the way. I was in a new 2019 Kia Optima within less than a week!!! I am so grateful for all of their assistance. Robbie in service was a great help as well. I would definitely recommend Stevenson Kia!!!!

Do not special order a car from them. We ordered a telluride on 8/20,2020.we received a call from our sales rep.,,on 11/20/2020 that our telluride had arrived, I want you to know that our salesman called us from his home because he was sick with Covid.Someone from the dealership had called him so that he could let us know. We were so excited after a 3 month wait.By the time we got to the dealership,about 4 hours after the call they had sold our telluride to someone else. Unbelievable.I left in tears.We had left a $1,000.00 deposit on the car..If I could rate them with a zero star I would.

Do not fall victim to this dealership. My husband and I went here to look at vehicles. I had a Kia for over 7 years and it was time to upgrade. We went there, and we were greeted by Kirk. He kept saying how he was very “honest” and this, that and the other. We were trying to work out numbers and he said by running our credit, it would be a soft inquiry- not a hard one. Well the same exact day- we got a notification for a hard inquiry. We didn’t even buy a vehicle from there and because they ran our credit to work out numbers, we got a hard inquiry. My husband called back and they all acted surprised and acted as if they would figure out what happened. No. The bottom line was- they were dishonest and were just trying to make a sale.If you want a great vehicle and get the most bang for your buck- go see DJ and Matt over at Hyundai. We ended up getting our vehicle from there and I couldn’t be happier with their customer service and my new vehicle!

Excellent customer service from greetings as we dropped our vehicle off to the friendliest and courteous shuttle driver.Kudos to our driver for all she did from great conversation to dropping us off and picking us up. What a great team they have and fixing our issue timely.

I want to thank Kirk Ray for such an awesome experience . I was comfortable and relaxed. Absolutely no pressure at all. The same goes for the rest of the staff . I would recommend this dealership to anyone. If I could give them 10 stars I would. Absolutely amazing experience. Thank You all so very much for selling me my 2019 Kia Soul. Sheila Cochran

Wonderful customer service. Fast work on the car. Complimentary snacks while you wait

Kicked off premises after saying lawyer. Dont buy Kia; they do not honor their warranty. My vehicle has severe power loss from first to second gear. Kia technicians have verified and documented the issue, but are unable to repair the problem. After a single attempt of resolution Kia has given up and is now refusing to repair or take action on the vehicle. The dealership has changed their story from this is a problem, to now that is normal characteristics of the vehicle. Yet, the last time I brought the vehicle in, when the first repair attempt was made, Kia told me they have another vehicle on lot with same specs, make, model, and it doesnt have the same problem. They naturally denied ever saying this, and refuse to let me test drive the vehicle on the lot which they referred to. After using the word lawyer they asked me to leave the premises.

Great place! You walk in and the service writers are there and eager to help! Very friendly and welcoming place not only in service but parts too! To me seems like the employees are wanting to go extra mile to make sure you are taken care of and that they take care of any doubt you may have and answer all questions the best of their ability. Im definitely going back and highly recommend it as well.

Great service with a very friendly staff.

I have to brag on Stevenson Kia. They truly are about their customers at heart. I truly am thankful for an amazing sales consultant Kirk Ray for helping me find the perfect vehicle for my family. Kirk Ray was very patient and answered any questions I had. He showed me he cared about my wants and needs in a vehicle. He is extremely knowledgeable and helpful. I truly recommend Kirk Ray at Kia Stevenson if ever you are looking to buy a vehicle. I also want to thank Chris Repstein who is an amazing finance manager at Stevenson Kia. He also answered all my questions and gave me a lot of understanding through the process of financing the vehicle. Both Kirk and Chris helped me a greatly & I truly appreciate them for the great experience. Thank you Stevenson Kia. If I could give 10 stars I would just because they are AWESOME!

Me and my spouse would love to thank Charlie, our salesman, and William in financing, and the Sales manager for their courtesy and expertise in buying our 2020 KIA Telluride. I’ve been buying cars for 30 years and have never had a better experience than I did at KIA. EVERYONE is so nice. You go on a tour of the facility where we were introduced to Casey our technician who stayed late that night to get our new car inspected and checked for us to take. William and Charlie came to my home picked up my car and had it detailed by the guys at KIA in detailing who we met. Then William and Charlie delivered it to my door. Great experience. 5 Stars *****.

Everytime I go to Kia for an oil change, they find something wrong with the vehicle. I had just purchased the vehicle and was told to get the engine overhauled, all the lubricants changed and the engine blower out. I just want my oil changed not purchase a new vehicle. I know eventually those things will need to be addressed but not every visit. I love Kia, they got good service, but just not every visit my filter needs changing.

Good. Great customer service.

My wife and I contacted Stevenson Kia after not being able to make a good deal at another Kia dealership. I was skeptical when they told me over the phone that they could do what I was wanting on the vehicle we wanted. Long story short, I made a mistake with the options on their vehicle and when we arrived my wife was not interested. Instead of telling us to have a good day, Terrence found us an even better equipped Sorento than the one we came to see, and he made the deal at the payments we were looking to have. I was very impressed by this. Terrence was absolutely the best salesperson I have ever encountered. Very laid back and easy to deal with, and very knowledgeable of his vehicles. We aren’t easy people to sale a car to, but these guys made it easy for us and that means a lot. We will be returning close to the end of the year to purchase our daughters first car from them. We would recommend these folks to anyone looking a new or used vehicle. From what I witnessed, if you can’t deal with these people, it isn’t because they didn’t try. They made us a deal on a vehicle we didn’t think would quite fit our budget, at a good rate and terms. Would give 10 stars if that was an option! Thank you guys for looking out for us and putting my wife in a SUV!

Gave me a great price and good service. Made the whole process really easy. Happily recommend.

I took my 2011 Chevy traverse there a while ago to get brakes pads and rotors put on. The rep I worked with Mr. Wayne Smith was awesome, professional, friendly, and very informative in regards to the service. The price was by the best price was unbeatable, after calling other locations, I ended up paying about 40% less then what service shops were charging. Best of all, the appointment was true to time, I arrived at my scheduled time and my car was finished at the exact time I was told. I’ve recently upgraded to a Tahoe and will most certainly be going back to Stevenson Kia for my vehicle service needs!!!

Great Place ❤️ Im super thankful. Jasmin did a awesome job. I went with my 5 kids and they made us feel like we was home and they help me get the prefect car.

Having purchased a 2016 vehicle in Sept of last year we were deeply disappointed to have it ruined by a deer a few days ago. On the search for a replacement, we did a little research; Kia kept coming up with the majority of our expectations list so off we went. From the moment we walked into that door to the moment we walked out with a 2016 Kia Optima, D.J. Walters was there. He greeted us like we had all been solid friends since grade school; open and honest sounding and looking, his smile was contagious. He sat us down and actively listened to the expectations that we had while respecting the realistic picture. We each took a test drive so that we could both agree or disagree with this vehicle. DJ was engaging and well spoken. He was professionally intense with his information and answers to all the questions that we had for him. I found him to be engaging and kind. About 2 or so hours later we were introduced to Woody Stilley and sitting in Finance preparing to sign the papers. Woody was also engaging and professional, in a warm way, with answering the inevitable questions that come from a purchase such as this. We are deeply appreciative of DJ Walters and will recommend him without hesitation. Salute !

This dealership is totally awesome! My sales rep: Kirk ray made buying a new vehicle as easy as taking a breath! I did not realize there were still honest people in the world! But there is ! I love my new truck, its affordable, and totally awesome.actually I have him a payment price and a trade request and he came back with a lower monthly payment and more for my trade than I expected!!!! And the life time warranty wrap for peace of mind!!!!Buying was a wonderful experience with Kirk ray and the finance guy that I worked with! I will send everyone i know to them ..to see Kirk ray if you want honesty and trust worthy dealership

Great service from Terence Holfman showed me best cars worked for my budget would recommend!!

This is the 4th car we have purchased from Stevenson KIA, Kirk was our sales person each time. He has treated us with nothing but respect and was upfront and honest with us every step of the way. I would definitely recommend him to all my friends and family.Thanks Kirk

I got my car detailed inside and out, through the Kia service department. Wayne was very professional and knew how to talk in a way I would understand everything. As a woman that made my choice so much easier. I will be returning very soon. I even got a chance to speak to Robbie who helped me make my final decision on what I was going to get.

The maintenance staff is amazing. They are extremely warm, professional and accommodating. I never worry about my vehicle because they keep it tuned up and running great. I really appreciate that they dont try to push bogus or unnecessary maintenance on me like other vendor shop. Ericka is phenomenal when it comes to customer service!!!

Jasmin Mondell is an exceptional salesperson. Honest, respectful, knowledgeable and calm under pressure. I would highly recommend her. Tara Williams in financing is also knowledgeable and professional. Thanks Stevenson Kia!

The sales team was really good. Them were really knowledgeable with regards to the specifications of the vehicles I was looking at and when I got my car from them they did not rip me off. They did not just meet my expectations but exceeded them as well. Highly recommended

The service department at Stevenson Kia is amazing. They are all very knowledgeable and respectful. The service manager Robbie Castro absolutely goes above and beyond and seems to truly care. I highly recommend!!!!

Perfect, my son leaves his car while he is away, I called today to give the car a check-up. Everything was done oil, rotation, inspection, emissions for new tags & tax, done less than an hour, called in for appt same day. 👌🇺🇸

Kirk Ray has gotten me the BEST Deals twice now ! He is just awesome, called me this morning with a offer on a Kia Soul that he new I wanted and did all the dealing by phone. All I had to do is show up and sign the papers. This was great because he knew I didnt want to spend my Saturday at a dealership. Got to keep my monthly payments the same, which are super low and no payments for 3 months.Thanks, Kirk Ray

Had a tire with a nail and low tread life got me in and replaced two tires, oil change and all the filters replaced. They were very friendly and helpful. That is why we have two Kias.

Great dealership in all respects! No pressure to buy, just very knowledgeable and informative sales staff.Jasmine and Charles teamed up to insure we knew everything about our new vehicle before we left, even staying late. Jessie and William in finance were straightforward and fair. Robbie and Patrick were responsive in service, as was Tammy in parts. These people really care and the new car they sold us was delivered in pristine condition. We could not be more satisfied by this dealership, which goes the extra mile to make sure everything is perfect!You

Kirk is really the best! Of all the dealerships I have encountered, Stevenson Kia gave me a reason and ability to say yes! Walked in not planning to actually leave with a car, but they did everything possible to give me a great deal, and I couldn’t be happier right now! Thank you Stevenson Kia!!

This place used to be great. Unfortunately the change of ownership and staff has turned that place upside down. The old staff were very friendly and helpful. Will not be returning there ever again.

Terence was the Best!! He got me a great deal and very professional! I love my Sportage!

So much to say. Pretty much all negative. Sure wish I could post pictures of sticker price versus what they charge. Then had a rebate so really raise the price then take rebate off and still higher then sticker price. Hmm why is that?! Some B.S. given to me on why. Ask for a 10 day payout for vehicle trading in, come back then tell me no we do a 20 day payout. WOW so I was still responsible for my payment on a vehicle I had no longer had. Thats why my call to Kia corporation and they called the dealership today. Supposedly a check was cut and sent overnight to my bank. You see I called talked to Bill, he was to call me back never did called next day he wasnt available, lovely!! I shall see if again another lie was spoken to me today. Stay clear from Bill and Kirk.

Friendly sales lady and the paperwork went relatively quickly. We got a fair price on the vehicle as well.

Do not allow these extortionists do any work on your car! I was charged $130 for diagnostics and quoted an additional $570 for repairs. A trip to the local auto parts store and a handy friend only cost a quarter of what they were trying to charge. Also, upon purchasing a vehicle from them, the salesmen we dealt with were very rude and short with my fiancee each time we purchased a vehicle from them. Third time will be the charm and I will not be doing business with these folks again, either service or sales.

Servicing was quick and easy. Orianna was very helpful. Service explained to me what my car needed and when it needed it making this a very simple and smooth experience. I highly recommend this location!

If you need your car to be fixed best place ever to go. Ask for Travis hes the man.

Ms. Jasmine was super kind and generous with helping and dealing with price issues. Bought the 2020 Kia Rio and I love it.

Such a shame…Such a shame, that I had to wait 5 months from date of order (4/12/19) to receipt 9/10/19 to receive my vehicle.Such a shame, that the dealership did not honor the price agreed upon on date of order.Such a shame, that they decided to low-ball my trade-in.Such a shame, that what was to be a pleasant, and looked forward to activity, was a very stressful and discouraging transaction.Such a shame.

Kirk Ray helped me buy a car last night. He was understanding of my needs and wants. Kirk listened to me and took his time explaining the process to me. I didn’t feel rushed or pushed to make any decisions. Kirk was a wonderful guy and I recommend him to anyone looking to buy a vehicle. Thank you Kirk!

My daughter just bought her first new car on her own. I am beyond thankful for the education and patience Kirk Ray showed her. This was a hard decision for her. Kirk went above and beyond to make sure she understood every detail, for this time and for the future.

They where just purchased and was pushed off 2 days to get car in and when I did after rearrangement of mine and husbands schedule all I get is sorry we cannot do your car today because they are not ready. I am so sick of hearing sorry from companies that really are not sorry for their inconvenience of your time

Have a Kia Optima that needed some work done and to be serviced. Robbie and Wayne were so kind and quick to get the work I needed done. Both were deligent and very respectful. I look to Kia like family because of their service and overall experience from the moment I walk in the building.

They were very easy going & willing to work we me. Negotiating was the longest & me deciding on whether to purchase a new car was very hard for me they were very understanding of my concerns & everything. Kirk Ray was a very easy going great guy to talk to & deal with through the whole process.

I like the service department. The waiting room is comfortable and the staff is friendly.

I purchased a car from them. Drek, Bill and Jesse made and otherwise tedious experience easy and stress free. They worked with me until I was comfortable and happy with my purchase. From what I needed and wanted in a car to the financial part. These guys are awesome. I would buy 100 more cars from them if I could. Thanks.

We just had a wonderful experience with Kirk Ray purchasing our new Sorento. Kirk was upfront and worked with is to make sure we got a vehicle we would love. We couldnt ask for a better experience from start to finish we were made to feel welcome and vauled as a customer.

When I walked into the Capital Kia of Jacksonville I was just looking and trying to get a feel for a kia because Ive already driven one back at home, then Lance McElroy helped me find the perfect car, I wanted something sporty and he introduced me to the Scion FRS which Im in love with now. The paperwork process was simple and pretty quick! Everything went smoothly and I drove the car back to my barracks that night,thank you Lance McElroy and Kia!!

Service was fast and pleasant. Didn’t have any issues and they explained to me exactly what my car needed. Definitely my go to Kia dealership

We absolutely enjoyed buying a ar from Jasmin Mondell!! All of the staff we dealt with were so helpful and friendly. They made sure we got exactly what we wanted and it was a pleasure doing business with them. I have never been to buy a car where the experience was that good!! We will be doing future business with Stevenson Kia for sure! Shout out to Jasmin, DJ, Justin and everone else who saw our deal through!! Thank you so much...

Great Day ! Dakota Salesman from Stevenson Kia was phenomenal he helped me and made the process run smooth, felt like I actually knew him we actually connected ! Enjoyed my experience !

My husband and I just purchased a Kia Sorento from Stevenson Kia in Jacksonville. Kirk Ray was our salesman he was very devoted in making sure we were satisfied. I recommend if you are planning to buy a Kia to ask for Kirk because he is awesome. Very pleased with him.

Matt at Stevenson Kia is amazing!!! He got me great deals on my Volkswagen and kia✌️ He went above and beyond for me and my husband. He did push any cars on us that were out of our budget and he’s just an all around great guy! Matt is definitely the man to talk to if you are ever interested in buying a car!

My fiance and me went Saturday to get a car and because of the awesome people there we drove off with a 2019 kia. They treated us with the utmost respect. I would recommend this place, I will be telling all of my friends about Stevenson Kia.

They dont know how to keep customers Happy drove 6 hours with a deal received from internet sales and then had to wait when I arrived then once they got things together they wouldnt stand behind the quotes agreement. Never again will I go to Stevenson Kia

I have purchased 4 new vehicles over the years from Stevenson Kia of Jacksonville. Obviously, they are wonderful to work with or I would not keep going back. Thanks to Jesse Materne for your excellent customer service as well as your patience and professionalism. He knows his product and took the time needed to explain all the features without any high pressure tactics. I highly recommend Stevenson Kia to anyone looking for an excellent car and wonderful service from everyone involved with the dealership.

Matt is your go-to guy! Super knowledgeable, hilarious, treated my entire family respectfully, listened to our wants and needs AND matched me with the perfect car! From the moment we stepped out onto the lot, from the moment we drove away with our new addition, Matt and the entire Stevenson Kia group treated us like family! And NO ONE can beat that bumper to bumper or powertrain warranty! We definitely will be back!

My wife and I stopped into the lot with the intention of ONLY looking (We were going to just get some info and buy later). We made sure we told our sales guy, KIRK RAY, this right at the beginning, so as not to waste his time. Instead of taking off on us however, like some sales guys would upon hearing this, he stayed with us for about an hour, answering a dozen questions with a ton of information and even gave us answers to the questions we forgot to ask. He brought up and opened a number of cars for us to sit in and look at while explaining the many features of each one. He was so personable and professional, by the time we were going to leave, we couldnt imagine leaving that lot WITHOUT a car. And best of all, he made the process so painless and easy. We actually got a different car than we initially went to look at, and not because we were smooth talked, or fooled, it was because Kirk was so incredibly helpful and informative, it helped us realize the type of vehicle we needed. He even spent the time with the sales and finance manager to get the price to the place where me and my wife wanted. KIRK RAY is the man to see if you want to buy a car and you want information, not tricks; sincerity, not gimmicks; and a guy who really cares about giving his customers a great deal. My wife LOVES her new Sedona. Thanks again KIRK!! - The Gardners