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Mobile King
1638 Shelby St, Indianapolis, IN 46203, United States
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Mobile King
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Ma
Review №1

This place saved my life. Celeste did a fantastic job pulling the data off my iPhone, so I could set up my new phone (old phone had not been backed up before it was busted). Thanks for the great service!

Tr
Review №2

Celeste J. Was very helpful and knowledgeable on the type of device I was looking for as a replacement. She was able to answer any questions I had. Her customer service skills and attitude is the best I e seen so far

ne
Review №3

Service is good . Indian guy lot of tech knowledge. He is real into good service to customer. And not like others service providers who just want to cut your pockets.I liked it. Very much satisfied 🙂

RJ
Review №4

Very nice staff, as a business they run it very well and I’m so happy. This is the first shop that comes up in my mind when things go south and they never disappoint at all. The staff members are so nice.

¿k
Review №5

Been here twice, both times great service! i love it here. definitely recommend, the employees are the nicest people around here

Ap
Review №6

The phone charger was not going fully inside the port which is why the charger stopped charging the phone. I cleaned the charging port but still the problem didnt resolve. Then I went to Mobile king and the lady there cleaned the charging port free of cost. She was very kind too. Very impressed with the service. 5 star.

Am
Review №7

Super Quick service and really friendly! Most affordable phone repair shop I could find. Would recommend!

Ha
Review №8

They had really good customer service, super nice. Would definitely recommend. Will definitely go back.

La
Review №9

Very nice experience was very quick and very friendly the girl that works there is amazing

Ni
Review №10

Got a phone and ported my number over. Fast and convenient. Good customer service

Gr
Review №11

Great service fixed my iPhone 11 fast and affordable less than 150

Mi
Review №12

Definitely go check out this store..did great work on fixing my note9 ..

Da
Review №13

So they are Great I love them they always get me right

Ry
Review №14

The staff here are wonderful people, they’re always willing to talk and give good advice. I’ve been coming here for about a year and a half and I’ve never had one even remotely bad experience. For instance a day ago I needed to get a new battery in my phone. Not only did they have one in stock, but they had one that was extra capacity from what the original manufacturers rating was. Now my phone will last for nearly days as opposed to less than one.PS: Don’t charge your battery over 80% or let it get below 30% that degrades the battery faster. Batteries are best kept at a state of equilibrium around 50% especially for long-term storage.

i
Review №15

They helped me update my phone and they were super helpful. Thanks to the person who helped me out yesterday!!!

Ma
Review №16

Came to repaire iPhone screen, fast, good work and the worker was very professional! Fair prices too I recomend..10/10

Ka
Review №17

Phone was shattered and they fixed my screen for the lowest price around ❤️ friendly service, highly recommend.

Ma
Review №18

Quick and efficient service. Would recommend!

Ca
Review №19

Celeste fixed my phone multiple times & get faster each time! Took her 15 minutes to get me out the door!

St
Review №20

Great customer service. I recommend

GR
Review №21

Very fast. Changed screen in 30 minutes

cu
Review №22

Celeste had great customer service. Very helpful and polite

So
Review №23

They were prompt, courteous and got us back to work! Thank you for helping us help our clients!

Ki
Review №24

I came to buy a phone case from here and the blonde lady was so nice and helpful!! 10/10 recommend coming here.

Br
Review №25

Fast repairs and fair pricing and the staff was super nice !

Ai
Review №26

They were extremely courteous and fixed my iPhone screen pretty quickly

Jo
Review №27

Fixed my cracked screen in about an hour and a half. Perfect !!

Co
Review №28

Good a really fast screen repair

Sa
Review №29

Fast ad cheap service .

Ab
Review №30

10/10 loved it!! Super fast great work loved it!

Ji
Review №31

Did a great job replacing battery on phone. Will use again if I need phone repair.

Li
Review №32

Awesome girl ❤️

te
Review №33

Mobile king help me out with the right phone and found a battery i needed for another phone

Ae
Review №34

He was the only person that would help me! He was very quick, helpful, and polite! I wont go anywhere else for phone repair!

Lo
Review №35

Fast and good repair

Ja
Review №36

Honest and reliable dudes. Two thumbs up in my book

Br
Review №37

The owner Nick was so nice, he was able to call my friend and trouble shoot in his language what his phone was doing. Then had it fixed in minutes for a great low price.

No
Review №38

The service was great

Je
Review №39

The best place to get your phone fixed, or but a new one, or meet a nice person that can do it all. Clean, superb!

St
Review №40

Every excellent man and he so very helpful.

Pa
Review №41

Good with handling fast

Sa
Review №42

I took my phone with a broken glass and it was fixed within half an hour. It was a great service I would encourage everyone to go Mobile King if you want reliable service and guaranteed good work. I would definitely go back.

Ja
Review №43

I took my iPhone to get fixed here cause another place said they couldn’t get it to update or stay on but this place was able to update & fix with no problems!! I am extremely happy & pleased! This will be the only place I take any of my family’s phones to get fixed for now on!!!

As
Review №44

My husband took me here to get an iPhone 8 Plus and the owner was very nice. I had a few issues with the phone I called and he was very polite and fixed the issues but because he seen more issues with the phone he upgraded my phone no charge. The fact that he saw more issues with the phone and didn’t send me away speaks volumes and I was so taken a back because a lot of phone places take advantage. My husband and I will always come here to do business. Customer service is excellent!

Ni
Review №45

Highly Recommend Mobile. First class service, I will never take my phone anywhere to get fixed else besides here. Good pricing with A1 efficiency. Nakul is the man, first time he fixed my phone he did it in under 15 minutes. Literally will drop what he’s doing to fix your phone. Highly highly recommend.

Z.
Review №46

No exaggeration--I have never had a better customer experience with any other company. They dont try to up-sale you or convince you to buy things you dont need. You come in with a problem and they calmly and quickly solve it.

TJ
Review №47

I have a Galaxy s8+ that had extensive water damage and Nakul was very kind to fix it for me the same day. He was very nice and was completely transparent with everything. Even threw in a phone case at no extra charge. Definitely reccomend coming here for all phone repairs

Al
Review №48

Great customer service and quick assistance.

Ti
Review №49

Awesome people, awesome service

Jo
Review №50

Cracked phone screen about a month ago and it finally went blank on me today! I went to nationwide place first and they were unable to get to it until the next day. I called Mobile King which is just a few minutes from me. The young lady working on Sunday afternoon took my call, was very helpful on the phone and in the store. She replaced the Galaxy S8 screen in less than an hour and was about $25 cheaper than the other place! Great job and many thanks!!!

xX
Review №51

The Technicians are Extremely Helpful and Friendly and Very Knowledgeable to all your cell phone needs and have an Excellent Repair Service

St
Review №52

The best customer service ever! Definitely worth the 5 stars

Ku
Review №53

They fixed my iPhone screen within 30 min. I took it to Apple and they wont fix my phone because it had previously been water damaged but functions perfectly fine. I wasnt ready to throw away the phone and buy new one. These guys fixed it fast and safely. Will recommend.

Ja
Review №54

Highly recommend! Reasonably priced FAST repair! Nakul was knowledgeable and friendly. Just great!

Jo
Review №55

I been coming to this place for years, the guys in here have the best knowledge of cell phones, and the prices or more than fair. They even stayed open late for me one time when i called in to get my screen fixed!

Su
Review №56

A quick replacement of the lower speaker on my Pixel 3. I took it in on the morning of the 16th and it was repaired and ready for pickup the afternoon of the 17th. And they got me transferred from my temporary phone back to my repaired phone. They will be my first stop on any future phone questions and repairs.

Jo
Review №57

Great experience! Went in expecting to pay $90 for an iPhone charging port because when I went to apple they “cleaned” it and said I will most likely need a new charging port or new phone. Mobile King said a thorough clean may do the trick but if not they can go ahead with the new charging port. I’m happy to report they did an excellent job cleaning it, saving me a lot of money I had intentions on spending.Thanks mobile King, you’ve gained a loyal customer and will refer others.

pr
Review №58

Great service!! The guy was really helpful and honest. Gave me the right suggestion for my phone. Had the same experience with other staff also. Unbeatable prices on repairs and phones. I definitely recommend Mobile king when it comes to phones.

Ab
Review №59

This location was so easy to find and the owner was very polite and helpful. He showed a lot of knowledge on troubleshooting phone failures and in less than a 5mins he repaired my phone. I’m definitely going to be a return customer as his patience alone in answering all my technical and nontechnical questions were refreshing.

Ma
Review №60

These people know what there doing- knocked it out of the ball park! Unlocked our old phone and got it up and running again!

De
Review №61

Always friendly

Da
Review №62

I dont write reviews unless I feel strongly about my dealings with a company. So it is very rare that I submit that Mobile Kings work/product is a waste of your money. For $90 I had my first iPhone glass replaced (since October 2007 with heavy use). I had dropped it from an airplane onto the tarmac (20-25 feet). BTW, I always have a cover in place. Apple glass is extremely hard to break. After Mobile King replaced the glass on my 6+ two things happened with 3 weeks 1) I now have an oil-like spot appearing on photos date-stamped after their work and 2) the new glass shattered inside my home on July 4. I never left, I do not remember dropping it off the balcony. The attached picture is the reception I got from the same dealer (at the Vermont street location, Indianapolis). They do not want to hear about. The glass they use is NOT original glass, it is far inferior (at least in strength). They will tell you as they are working on your phone that the work will nix any Apple warranty. So for about $49 more dollars I could have gone to Apple store and this would not still be a problem for me. There is no equal to quality. Save your time and money.

La
Review №63

I am a visitor and google showed me this place. To my surprise, the customer service was awesome and he did not charge me for a phone test. Would greatly recommend to anyone who needs help.And it proves me wrong, not all Americans are rude ;)

Ca
Review №64

I took all my iPhone there an he fixed them good didn’t take long as well broke phone cracked screen an gave me deal on all 5 of iPhone cases they the true!!!!!

Jo
Review №65

Great business place

Da
Review №66

Great selection of used devices. They also give warranty’s on their purchase and most phones are unlocked. I loved the prices and I know phones are just gadgets that can go bad anytime but this place will stand up to their word.

Ad
Review №67

This is really a good place to shop. All products authentic. He also have a good customer service skill and ready and willing to help in whatever way he can.

na
Review №68

At first i was a little upset i wasn’t able to unlock my phone but he helped me, and talked me through everything . and activated my phone fast and everything ! i thank him

Ba
Review №69

This place is the best in the city, hands down! The owner and staff are very professional and extremely knowledgeable. They will get anyone taken care of whether it’s purchasing or repairs, they do it!!

kr
Review №70

My phones camera stopped working and these guys fixed it within 20 minutes! Such top quality work along with great customer service. Highly recommend this place.

Ro
Review №71

Excellent service with honest pricing..... Highly recommend these guys to anyone. Came in to get a Galaxy S9 unlocked and 20 minutes later it was done...

Ca
Review №72

Very reliable kind and professional fair prices

Da
Review №73

Very friendly guy helped me with a small problem with my phone. Didnt charge because it was a simple fix. Ill definitely go back if I need any other help or accessories for my phone. Was a little hard to find because the store is attached at the back of a Marathon gas station.

As
Review №74

Affordable, professional and friendly service. Ive recommended to family and plan on doing more business with them in the near future.

Je
Review №75

The rep that helped me began fixing my problem before I ever stepped foot in the store ! The fix was simple and affordable and quick ! Best customer service in this industry that Ive seen in a long time !! Well done. And thank you again for everything.

ro
Review №76

I have a had a great experience here twice. He is a very smart guy and very fair. Stands behind his products as well

St
Review №77

Review:So Im very particular about getting work done on a cell phone, and especially since I have a fairly rare and expensive flagship cellphone - BlackBerry Passport SE. Its a rare phone, my model (Silver Edition) came out in 2016 I believe and so finding someone willing to work on it, capable, and someone who can track down the parts is rare. Ill say this, at first glass there doesnt seem to be anything special about Mobile King as you approach the small store front door or even step inside. That being said, once you meet the owner/technician (Nakul), learn of his training and certifications regarding nano soldering and cell phone repair, you will be VERY impressed as I quickly was. He is EXTREMELY PROFESSIONAL, VERY HONEST, puts you at ease, and is clearly a hard worker. I talked to him a lot and learned that he was training both in India and the USA. He seems to take his job and business very serious and I asked him for about 5 business cards once he was done fixing my phone so I could pass them out to others. Im recommending everyone I know go there. His prices are very reasonable (I dont make much money!), and the work was done fairly quickly. He had to replace the entire screen/digitizer in my BlackBerry Passport SE, install a new battery, and solder in a new mini microphone because one of the three in the Passport SE had failed and I could only be heard on phone calls in speaker phone mode. I left him another phone to work on that fell in a bowl of water - my BlackBerry Classic and he is still working on that. It is probably trashed though from so much water damage, but I was willing to entrust him to a second device for repair. I thank God for him and pray his business prospers all the more! It was a delight to write this review, something I dont do too often.

Ro
Review №78

Its a fairly decent store. Good prices and friendly staff. Plan to shop there more often.

Tr
Review №79

They took care of my device nice. go to nice customer service

Sa
Review №80

Mobile King is quick, affordable and has excellent customer service. Best place around to get your phone repaired!

AJ
Review №81

Terrible service. Don’t be fooled by presentation they will not fix anything . As for those positive reviews anyone can get their friends to leave a good comment and a positive review. Don’t do business with them. You will have wasted money and time. Can’t say you have not been warned.

Le
Review №82

Very nice people and they help me fix my phone fast,they are also very affordable.

Am
Review №83

They fixed my iPhone 7 within 30 min. I was highly impressed by the customer service. Great place.

My
Review №84

My phone got fixed really fast. The owner is so helpful and nice. Recommended!

Ik
Review №85

Great guys very helpful. Highly recommend for repairs and used phones.

An
Review №86

My daughter gettin her fone fixed

Al
Review №87

Very nice employees and good customer service

FR
Review №88

Just picked up my iPhone 7 Plus. I brought it in an hour ago with a shattered screen. Fixed it fast and gave me a screen protector. Nice little shop near Fountain Square

Di
Review №89

Was stuck overnight with my phone issue, came in morning and he fixed within 5 min. Thank you for saving my phone.

Ar
Review №90

Very good service! My phone was fixed within 25 mins. The owner was extremely nice and helpful. I highly recommend Mobile King!

No
Review №91

The customer service is fantastic, and the staff is very knowledgeable. Happy customer!

Ha
Review №92

So far the best experience I ever had. Very reasonable prices & excellent customer service.

Ja
Review №93

Fixed my phones, iPads, portable pens all in this place. One stop shop

No
Review №94

The most educated individual I know in the cellular communication world I always get my questions answered and I get superb customer service I will never go anywhere else as long as mobile king is in business I trust my business needs and my personal service only 2 mobile king

JE
Review №95

Very fast and knowledgeable help

Va
Review №96

Great place, found my non standard phones part got it in less then a weeks time and fixed in under two hours!!!! This place rocks!

Lu
Review №97

The online chat service was quick and helpful, definitely gonna make time to come see them soon...

Ta
Review №98

I damaged my phone by throwing it in water by mistake. This guy is the only one who checked my phone. Trust me he fixed it. God bless this guy. Much recommended:)

m
Review №99

Outstanding service. Knowledgeable and courteous staff. Highly recommended!

Ma
Review №100

Fast a affordable service. good guy!

Information
41 Photos
100 Comments
4.7 Rating
  • Address:1638 Shelby St, Indianapolis, IN 46203, United States
  • Site:https://mobilekingindy.com/
  • Phone:+1 317-835-9772
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer repair service
  • Mobile phone repair shop
  • Repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10:30AM–7PM
  • Wednesday:10:30AM–7PM
  • Thursday:10:30AM–7PM
  • Friday:10:30AM–6PM
  • Saturday:10:30AM–7PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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