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Andy Mohr Collision Center - Indianapolis
4302 Lafayette Rd, Indianapolis, IN 46254, United States
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Andy Mohr Collision Center - Indianapolis
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Na
Review №1

I had the worst experience with this place, they had my rogue for over a month costing me out of pocket money for my rental. So let me tell you a true story my airbag on the passenger side of my rogue deployed after my passenger side of my car hit a curb because of the snow. No other cars was involved, I filed an insurance claim and my car was towed to this place what a big mistake that was! The area where the airbag deployed has creases in as if they stuff it with their fingers! They had refurbished my wheels refused to provide new ones and didnt replace the struts. So after picking my rogue up the first time and drove it home I was forced to take it back on that Monday for them to keep it another week, it was shaking badly. They didnt have any considerations or concerns about how I was worried about my safety. After a week I went back to get my rogue, same thing again and again lack of concern so I had to call my husband in to test drive the vehicle and they believe him. So they finally replace the strut and order a new wheel. I also wanted people to know that I had 4 original tires on my rogue but now I have 3 and 1 off brand, they admitted that their wheel guy was working on 4 different rogues at the same time so its possible that it got switched out, so tell me why they didnt replace my tire. My rogue is running rough and you can here noises from the under carriage in the back of the vehicle. I emailed the owner no response, so now I have to contact an attorney. I wouldnt recommend this place to any one because all they care about is money and taking the easy way out. So done with nissan!

Ki
Review №2

I dont have much to say right about this place.

Di
Review №3

Thank you SO GETTING my Baby Blue Rogue back together

Ha
Review №4

Thanks to JR, Cathy and everyone for always doing a great job for us.

Ch
Review №5

I had terrible damage to one of the rear doors on my SUV. The scratches were so bad that the door itself was starting to rust. I got a quote from JR Scott to fix the damage, and I was able to drop my vehicle off a few days later. After 4 days of repairs I picked up my vehicle and it was in pristine condition. The collision center also didn’t attempt to price gauge me. I paid the estimated cost, which was much less than I was expecting and quoted by other body shops. Hopefully no other damage occurs, but if it does this will be the place I go to.

Sh
Review №6

The front desk lady is rude and has an attitude. But before receiving my service good so they only care about your money. Shane person states one thing and do another. Put wrong part on and I have come back to correct it. Then states normal wear in tear.

Ji
Review №7

Excellent work by the entire staff at Andy Mohr Westside Collision Center. Cathy handled my initial call after my accident with professionalism and courtesy and then Shane took control of the insurance claim and kept me advised as to what was going on through the entire repair process and provided me with excellent customer service. My vehicle is like new again. GREAT Job!

El
Review №8

Tammy was extremely helpful in getting me the parts I needed for my car. The repair on my bumper is second to none, I do appreciate them keeping informed on the progress of my car.

Ty
Review №9

First and foremost I chose Andy Mohr because it was a name hopefully recognized.Dealing with Andy Mohr over the course of two and a half weeks I was called for an update on my vehicle once. Calling the shop always resulted in I was going to give you a call later or I was busy. This resulted in frustration!!After receiving my vehicle after being delayed three times and not being able to extend my rental car. The quality of service was good!Nonetheless if they gave better status updates they receive better ratings.

Ra
Review №10

Replaced the bumper cover. The bolts on the sides came out. Andy Mohr insisted that the bumper had been hit again. Before I even left, one side had to be tightened. A week later both sides of the bumper had fallen off. Go somewhere else!!!

Ra
Review №11

Outstanding service. Made it look like new. Thanks guys for a job well done...

Al
Review №12

This was my first time going to a collision center after my very first accident. Being it was my first time, you would think theyd be a little understanding.If youre going to say my car is going to take a little longer than planned, just let me know. I had to practically beg for information about why my car was almost two weeks late! When I did call, I received rudeness and was treated very poorly. All I did was ask when my car was going to be finished since no one was telling me anything.There are probably better Andy Mohr collision centers that are upfront and respectful. My mistake for going to this one.***3 months after getting my car repaired, the bumper they replaced started peeling off on the passenger side. I had to go back and have them pop it back in. Quality work was done here.

Sa
Review №13

Prompt, professional, and courteous service!

St
Review №14

Had damage done to my car they did great and the promise date was good.

Ca
Review №15

Best service Ive received from collision center

Wi
Review №16

Been a customer since 1993, quality work, professional people.

V
Review №17

Many thanks for getting my car back to me in the promised 3 days.

Ro
Review №18

Dawn the manager is not competent. Negligent work. No/poor communication throughout the 3 months they had the vehicle. E-mail documents state vehicle was to be done August 10; did not pick up the vehicle until October 10. Multiple wasted trips to attempt to pick up the vehicle per manager stating it was done ony for her to inspect it and find out it was not done/faulty work. (4 occurrences) Had to take vehicle to a reputable shop (Skillman) and filing legal proceedings for damages. Tried to contact Andy Mohr or representative Chris Huston for solutions; no responses/failure to communicate. Mr. Mohr must be too busy doing his commercials. Consumers beware.

Te
Review №19

Awesome personnel, impeccable work on my car! Thank you Andy Mohr Collision Center!!

Ja
Review №20

Very helpful and professional.

Se
Review №21

The best one

Sh
Review №22

They do great work

Information
11 Photos
22 Comments
3.9 Rating
  • Address:4302 Lafayette Rd, Indianapolis, IN 46254, United States
  • Site:https://andymohrcollision.com/locations/indianapolis-westside-collision-center/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 317-293-2225
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto parts store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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