Korum Hyundai
111 River Rd, Puyallup, WA 98371, United States
Korum Hyundai
Review №1

Excellent Customer service from Dean. I appreciate the time he spent with me and going thru all that the cars options has. He was and is very knowledgeable about my 2022 N-Line that I bought and I couldnt be happier. I definitely recommend him as your next sales rep to buy a car from. The staff at Korum Hyundai was excellent as well.

Review №2

Chris was very helpful and informative. He was able to get our car ready ASAP after it was delivered so we could take it on our road trip. He even came in on his day off to finish out our purchase.

Review №3

Joe Park was an excellent resource and easily answered all our questions. He made the buying experience easy and smooth. Delivery of the vehicle was very through and his knowledge about the electronics and infotainment system were very insightful.

Review №4

Went yesterday to buy a car, Chase did a excellent job of showing us the features that we where getting and helped me set up the app on my phone. We never felt pressure from anyone, they are all very helpful. I highly recommend this dealer to everyone.

Review №5

Smoothest car buying experience ever. No pressure, my salesman Chris was so helpful. He was able to honestly answer every question I had, and if he wasn’t sure he quickly went to find the answer. The whole dealership was professional and courteous. I would 100% recommend Korum Hyundai. This was my first Hyundai but it won’t be my last!!

Review №6

Huge shout out to our Car Salesman Andrew Cowan for the great experience purchasing our BRAND NEW dazzling Hyundai Veloster N! His genuine appreciation of Hyundai Velosters and selling them have made us TRULY grateful.When it comes to buying and trading cars, reaching an agreement can get ruthless and toxic. While you can find that atmosphere down the entire S Tacoma Way, you will NOT find that here at Korum Hyundai.The finance man Tom didnt play the typical games and tricks during the finance part. He was humble, kind, upfront and makes it clear he finances cars AND helps people. Tom worked his magic that night and got us a great deal!Now when it came to the car sales side Andrew, our car salesman, was the best match for us. He is a unique car salesman, fun, energetic, down to Earth, and a Veloster EXPERT! Andrew and my husband are both colossal car enthusiasts which definitely helped them connect at a deeper level. They both spoke the car lingo that I would need a translator to understand!This place is gem if you are looking to purchase or trade a car. Everyone was so patient, helpful, down to Earth and upfront about everything. If my review is not enough, it looks like im not the only one with a great experience.

Review №7

Staff is very friendly and helpful, Micheal is an awesome sales rep to work with. Not pushy what so ever and up front with pricing. Bought my boyfriends car here and liked it/service so much I came back for my trade in. We’ve recommended this place to friends and family.

Review №8

After some confusion about trade in values, Jim Koch saved the day. Jim was very helpful in explaining the process as well as making the deal work. Thanks to Jim we are able to buy the perfect car!!! I will always remember his kindness!

Review №9

Friendly and not-pushy sales staff. The offer on my trade-in seemed fair. Decent selection of cars to consider and I was encouraged to take my time.

Review №10

This was the best dealership I’ve ever been to! I’ve been to a ton and bought a ton of vehicles and Chase (the salesman I worked with) was exceptional, he did not try to sell me on something I didn’t want just to sell a car. He truly cared about my experience. The dealership did not haggle me, the very first time in working a deal, they gave me EXACTLY what I asked for on my trade in with no MSRP dealership markup. Go see Chase!

Review №11

Knowledgeable staff. Were able to work within our desired budget to get us out the door in a new car that day. No lazy salesman tactics like waiting for us to leave to make better offers. Overall great experience.

Review №12

Best car-buying experience in my 65 years of buying cars! Salesman great - no pressure, very pleasant, nice, honest. Other staff also very friendly. Gave a very fair trade-in value on the first shot, which has never happened to me in all my years of trading in cars! Process was not an all-day affair like it so often is. Definitely recommend this dealership!

Review №13

I feel as though I formed a friendship with our sales associate, Andrew. He was energetic, but not in your face aggressive. HE WAS AMAZING with his knowledge of the car, from top to bottom, and, although I was nervous over the fact of possibly needing a cosigner, he never gave false hope, just the truth. He was warm, kind, and pleasantly helped pass the WAIT time. It ended up happening that we were completing final paperwork way past their regular closing time, you wouldnt have known.There arent enough words to express my sincere gratitude for all of his time and help with making this important, long lasting purchase!Peace, Andrew

Review №14

Excellent experience at Korum! Michael Sheffield was so helpful, very informative, and quick to respond to our questions. Buying a car in this current market with Covid, chip shortage and low inventory had been a challenge, that is until we were connected with Michael. He went out of his way to make this experience seamless and enjoyable. Thank you! We are so happy with our new vehicle!

Review №15

Korum River Road use to be a great place to get reliable service within a decent amount of time. My last few visits before I switched over to another dealer left much to be desired, smell of cigarettes in my car when I picked it up, oil changes taking twice as long, and then being quoted different prices and times to compete from two different service reps was finally the deciding factor to find somebody else.Fast forward to now, I was in a pinch to have a battery replaced and against my gut instinct I reached out to Korum since my dealership I prefer to go through wasn’t available until next week. I was able to be seen by Korum the next day. Upon being my car in, they were aware I had my own battery I just purchased. I watched the tech test the battery and alternator before being the car into the shop. In what I was told should be a quick visit I waited for nearly 2hrs. The last 15mins was after I advised the service rep that my car was parked and ready for me to go, which the rep informed me he was waiting for paperwork from the tech (which was right on his desk). After clueing him in that it was right there, he grabbed it and said mentioned it would be another 5mins or so until I’d be ready to pay. Not understanding what he met another rep took over and started the payment process with me.After paying and reviewing the paperwork for the multipoint inspection passing and no remarks about anything wrong, I started it up and noticed that I now stable red battery warning light that wasn’t on before. I immediately went in to talk to the rep to advise of this light that wasn’t on before. He had another tech take my car back and then returned saying my alternator was shot…..and I needed to shell out $900 for a new alternator.I have had no alternator problems prior to this, both alternator and battery were checked 3 different times in the past 48hrs before I took it to Korum, all test pointed to a bad battery. I have had no warning lights prior to them touching my car. And now after they have had my car I come out with more problems.Furthermore, after having another dealer look at this, the same day, they see signs of forceful/incorrect installation of the battery. This place is horrible, with sloppy techs and unprofessional reps.Response to korum: dishonest reply but not surprised by this dealership or it’s management team. But let’s be factual; I witnessed your tech check the battery and alternator before any work was done. Second, I was given an inspection form upon completion stating everything was in working order and there was no warning lights present at time of multipoint inspection. Why wasn’t the warning light indicated if your practicing transparency with your guest?I find it un likely the light only came on for me in the 5mins if took for me to pay and get it my car…. Third and most important I have a statement from a mechanic who looked at it the same day that shows arc damage from the connector to the alternator which can be caused due to improper battery connection/install. With all the facts I am quite certain your tech mishandled a simple installation and you’re trying to cover your unprofessional work. It’s been my experience with this dealership, just didn’t think a battery swap could get so jacked up….and your manager called me once.l wanting me to bring the car in for repair….But I’d be mad to try and even think I’d have this place touch my car ever again. You can take your overpriced shoddy work and play another person.

Review №16

JOE WAS AMAZING!he guided me through everything and answered every questioned I had very honestly. If you need a car ask for joe! He’s the guy!

Review №17

Competent, and friendly sales staff, no pressure. I dealt with Chase and Chris, both very helpful in going over the features of nymph Sonata Hybrid. The paperwork process, even for cash deals, is always tedious, but it was as fast as possible . Highly recommend Korum Hyundai.

Review №18

I had an excellent buying experience at Korum Hyundai in Puyallup! My salesmen Michael Sheffield was friendly, polite, knowledgeable, respectful, and treated my 14 year old son great the entire time we were there (which didn’t feel like very long).I was told that this particular dealership took customer feedback and implemented a plan where the customer negotiates the deal directly with the decision maker instead of going back and forth. This eliminated wasted time and hassle for me. Josh negotiated the deal with me and was fair and professional. There was a small discrepancy during the negotiation that Josh went out of his way to make right. I could tell there was a genuine effort to make the customer (me) happy. I signed the final paperwork and went over warranties with Dave in finance (across the street at the Korum Ford dealership) and he was easy to understand and explained things very well.I’d absolutely recommend this dealership to anyone looking for a pleasurable car buying experience where you don’t feel like just a number. I plan on buying my next car there as well! Thank you Michael, Josh and Dave!

Review №19

Excellent experience. Such kind and helpful staff, all the way around. Mike was so thorough and very personable. Kim was very sweet and not pushy at all, in financing. The manager was very kind and helpful to me and my family. I would highly recommend this dealership!

Review №20

Spectacular service. Super knowledgeable sales people. Easy to purchase. Highly recommend!!

Review №21

We bought a brand new 2021 Hyundai Palisade from Korum Hyundai in June 2021.Amazing experience with Michael Sheffield. Very knowledgeable about the details. He has been easy to get a hold of and very responsive before during and after the buying process. Korums lifetime coverage offers really impressed me. Highly recommend the lifetime interior protection and the vehicle wrap coverage for everything mechanical. I have already been telling people to go to Korum for the lifetime coverages they offer. Ask them as much as you want to feel confident on what the extras actually cover, you will be pleasantly surprised.Korum was also very understanding with the various payment scenarios we asked to see. I fully intend to buy from Korum moving forward. Just wish they had some of the other automotive manufacturers as well.Finance department was very open and patient as well. I asked for the price of each extra coverage they were offering and Dave gave me the dollar values with no hassle. There was no pressure to buy all the extra coverage options and Dave was very patient with me as I went through the options, trade offs, and just thinking. Make sure to ask any and all questions during the car buying process. Korum will answer them promptly and honestly. No experience with their service department yet.

Review №22

Korum Hyundai of Puyallup is #1! We just purchased our second vehicle through Mike Sheffield, and he makes the car buying experience painless. He listens to what you would like in a vehicle, and NO PRESSURE! He was beyond helpful and accommodating. He is one of the main reasons we keep coming back. A big thank you to Tom, also. You guys are awesome!

Review №23

Straight forward and transparent communication mixed with no high pressure sales tactics. Great experience and highly recommend

Review №24

Dean was great. No pressure and very knowledgeable. Ive never bought a new car or traded a car in before. He made the whole process easy and painless.

Review №25

Hi my name is Diane I just want to share my experience at Korum Hyundai in Puyallup. Everyone was nice but one anyways me and my husband Elijah bought a 2021 Sonata today at this location and we just want to say that we were happy,satisfied and yeah happy with the service we got today especially to Joseph for helping through the whole process.We want to give him the 5 star service because he deserves it.Way to go Joseph you are awesome and kind hearted thank you so much and also to everyone that help us.Diane&Elijah

Review №26

Bought my Hyundai here years ago, and its been a very reliable car! Not to mention the service team is amazing! Ive been working with Emily and she is not only on top of keeping me updated through the process, but she is very kind and is happy to explain any costs my service visit may have, as well as exactly the issues my car was having. Very easy to work with, and very pleasant to do business with. Not to mention everything has been handled in such a timely matter. Despite my laundry list of issues I had to have her check on, she has been able to get all done for me in just a day!Great work. Great vehicles. Great customer service. The first time Ive ever been happy to have maintenance done on my car. Thank you Korum, thank you service team for working on my sonata, and thank you Emily!

Review №27

Korum Hyundai, ask for Chris P. I had an excellent experience while purchasing my second Santa Fe. I tried several models and decided on the upgraded version of my existing car. I learned so much from Chris and still have many questions that come up as I am learning it and he always gets back to me with the information. This was an important investment for my family and myself and he helped me make the best choice. I am thrilled with my updated car, I plan to have it a long time and use Korum for my dealership. I hope Chris can be my car consultant throughout. Korum specifically has a couple of warranty offers that also interested me to ensure longevity, optimum performance and some peace of mind. I have had enjoyed my last 2 cars so much I will most likely go the direction of a Hyundai with my kids coming up in a couple years. I would highly recommend Chris@Korum

Review №28

I just purchased a new 2022 Santa Fe and my experience with the Puyallup Korum Hyundai was fantastic! Dean Lawthers-Sales Advisor supported me from the moment I entered the establishment. He was very personable, honest, and willing to answer any/all questions. He has done 2 follow-up check-ins to ensure my full customer satisfaction. I definitely recommend this location and be sure to ask for DEAN!

Review №29

We traded in an older Santa Fe for a 2022 Tucson. They gave us a great trade-in price and we are happy with the new one. The process was quite painless, and the salesperson that helped us, Andrew, was tremendous. Being older, we have had quite the experience learning about all the new features on the Tucson, and weve had to keep pestering Andrew for answers. Hes always been available and very helpful each time we needed help. Thanks, Andrew! And thanks to the other staff that have also helped us out!

Review №30

Had a great experience purchasing our first Hyundai from Korum Hyundai in Puyallup. Our salesperson, Dean Lawthers, was courteous, polite, professional and very knowledgeable. He indicated that he has many repeat customers and it is easy to understand why after working with him. The purchase process was very straightforward and not high pressure or stressful at all. Even the final process with the finance officer was very informative and pleasant. Would recommend with ease.

Review №31

A very low-pressure place to buy a car. Andrew was really helpful in helping us find a Hyundai Kona that fit us perfectly. Highly recommended!

Review №32

This is an awesome dealership, after visiting many other dealers they had what we were looking for and the sales person was a 10/10.

Review №33

I had a specific vehicle in mind. It had to be the Hyundai Palisade Calligraphy. After going to other dealerships and seeing mark ups on the MSRP I went to Korum Hyundai and spoke with Joe and Justin. They had one coming in that I wanted. So this past Saturday Joe kept me in the loop about what time it will arrive and be ready. The whole experience for me was very pleasant. Usually when you go to a car dealership it is very stressful. Well not at Korum Hyundai. Joe, Justin and the team were very easy to talk to. I am so glad I came here to buy my new car

Review №34

We have leased multiple vehicles with Korum Hyundai. They are always very nice and professional. I would recommend anyone to go see them if they are looking for a new vehicle. Thanks again for a great car buying experience.

Review №35

I went to Korum to trade in my car and hopefully to find a better fit for me. Andrew was an excellent help and was very informative about the cars and also answered all my questions. We also walked through all the features of the cars so that I had all the knowledge upfront on how to work the bells and whistles. He was very patient and showed me multiple options so that I could pick out the perfect car for me. I ended up going for an Elantra! 10/10 would recommend anyone to go here to buy a new car or to get help trading in their old car. :)

Review №36

Parts guy very helpful replacing key fob battery.

Review №37

Absolutely loved our experience here. They go above and beyond!

Review №38

Excellent experience! 💫 The vibe was great, no high pressure sales. I felt as though the entire team was genuine and gave 100% to make sure the entire shopping experience was smooth and stress free. 💯I love my new Hyundai Tucson! ❤️A big thanks to Michael in sales, David in finance and Josh-sales manager. You guys were great and I will definitely be sharing my experience with my friends, family and clients and sending them your way if they are in need of a new vehicle 🚗

Review №39

Called last week for appointment for today at 11 to have my tire looked at but the guy said Im sorry dont have you down we are booking a month out really ok he was really rude I have bought 3 cars from you guys will not be back now at les schwab nail in the tire got me right in! I noticed you have high turn around in your service advisors might want to look at why... unreal

Review №40

Everybody who works here is super nice and very helpful :)

Review №41

Ive gotten 2 cars from them, its always a great experience! All the staff are super friendly and helpful. Im happy they make my car buying experience so painless. Mike was awesome to work with, great service and knowledge. Thank you to everyone at Korum!

Review №42

Wonderful staff, excellent inventory selection and quick & painless transaction for the purchase of my Elantra. Joseph Park is very knowledgeable, professional and friendly. I had a great time with the transaction, from the test drive, all the way though to the signing. Everyone here is fantastic and I highly recommend Korum!

Review №43

Great overall experience at Korum Hyundai! From Dean in Sales to Kimberly in Finance, we were well taken care of. We never felt pressured and had all questions answered. So happy with our purchase and that we chose Korum!

Review №44

Everyone was incredibly helpful! Andrew, our salesman, did a wonderful job and went above and beyond to get the perfect car for us!

Review №45

Andrew was very helpful and went over EVERYTHING.

Review №46

My wife and I recently married and plan to expand our family soon and needed to purchase a new vehicle. We were greeted by Michael Sheffield as soon as we walked to the door. Michael really listened to us and took the time to get to know what we were looking for. We didn’t need to go to any other dealership. We are so happy we chose Korum Hyundai for our vehicle. We sincerely believe we got the best vehicle for this new chapter in our lives and for the best price. Thank you!

Review №47

The best experiences that I have ever had on a vehicle purchase. I was shown every feature, style, color, and vehicle type that I wanted. The whole time felt not pressure or rushed, just fantastic. Highly recommend if you are looking for a vehicle. Special thank you to Michael

Review №48

Really excellent experience. We knew what we were looking for but obviously wanted to make a good, informed decision prior to purchase. The staff was wonderful. We did not feel pressured or like someone was hovering over us the whole time we were there. Would definitely recommend buying from Korum Hyundai again.

Review №49

Korum Hyundai is stress free, clean and very friendly environment. Andrew Cowan was Amazing at listening to my needs and what I was looking for! The whole team at Korum Hyundai is Amazing and thats why I continue to come back!

Review №50

A great car buying experience, the best Ive ever had. Andrew Cowan was who helped my wife and I find us a new car. He was very helpful in showing us all our options and never once tried to sell us something outside of the budget we told him. We never felt pressured or rushed, and Andrew was very knowledgeable in the cars we asked about. I highly recommend Korum Hyundai to anyone looking for a new or used car, even if its a bit of a drive.

Review №51

The entire experience was smooth and stress free! The staff was very professional and knowledgeable, especially Michael Sheffield!

Review №52

Great experience. No pressure sales people. Joe Park was awesome to work with. Would definitely recommend.

Review №53

Friendly, knowledgeable salesmen. Clean showroom. Good experience overall.

Review №54

Best car buying experience ever! I was helped by Aaron, Michael, and Joshua! They made it easy and showed all fees(no hidden gimmicks) I wasn’t even in there for more than 2 hours and received a great price! I felt comfortable and will always refer family and friends to Korum Hyundai!

Review №55

All of the staff were friendly and knowledgeable about the vehicles. I appreciated the fact they were willing to stay extra late so that I could get my new car. All in all, I would highly recommend Korum to get a new vehicle. Thanks guys.

Review №56

I always take my Elantra here for oil change.They are friendly and explain if there is anything else that needs to be worked on.On my recent visit I was told not to pay anything since I had to wait longer than they had promised. Thumbs up for D.J. Smith very humble and helpful.Great people great service. Thankyou Korum Hyundai.

Review №57

Mike Sheffield was awesome to work with through the picking out, test drive, and initial process. The finance department, specifically David Cowan, was fast and efficient. Josh was great when he initially got my appointment scheduled. I would highly recommend this dealership. Top Notch.

Review №58

Had the worst week dealing with my 2009 Subaru and the mechanics at the car clinic down on Main Street. Had planned on doing some maintenance on my Subaru after already changing the tires, a bunch of sensors, and valve gaskets, and was told by The Car Clinic that my timing belt would need to be changed after the holidays, but otherwise the vehicle was solid and in decent shape. About a week and a half later, the timing belt breaks in two and destroys the engine. Stopped by Hyundai to see what they were offering and Michael was the greatest salesman ever! He was upfront, patient, and very knowledgeable. He understood my situation as a student and offered me several options, and showed me vehicles that fit my needs. He listened and was intent on delivering what I wanted and needed. He was a chill, no pressure kind of guy, with open communication. It did not feel like diving into a shark tank like some of the other dealers around Puyallup that I surveyed. This was a seamless and easy transaction, and I hope it was the same for Michael. Very stress-free, and they have the best warranties! I can sleep better now, knowing my 2020 Tucson won’t die in the middle of the freeway like the darn Subaru did.

Review №59

From the time I stepped foot on that lot Michael Sheffield was there to help me from start to finish. Michael always had a smile on he face the whole time,I would come back just to see him. Keep up the good work Michael.

Review №60

I had a very great experience here. It was my first time buying a car and they have a very helpful team that walked me through every step. From finding the perfect one for my liking and budget to finalizing the sale. Very quick and friendly service!

Review №61

It is super nice to see Hyundai doing there best with the pandemic we are currently in. I have experienced anxiety in these trying times as I am sure most of us have. Knowing that I could pay from my phone, my keys were sanitized when they were given back to me, as well as being walked out to my Elantra where my dash, steering wheel, driver door panel, and handle were all wiped down, again Im sure, puts my mind at ease. Thank you for caring so much about the health of our community.

Review №62

I see now why Puyallup Hyundai has such good reviews. They fixed my sons check engine light on his 2011 Sonata after we could not find the problem our self. Turns out we were on the right track by replacing a solenoid, but It had a faulty wire leading to it. They simply replaced the wire and all is good. They seem to know their stuff and the service people are very friendly. They didnt charge a fortune to fix either. Pretty much just the price of putting on the diagnostic machine and a small amount for the wiring.Very pleased with their professionalism and attitude. Highly recommended. Thanks Hyundai.

Review №63

I had driven old used cars my entire life. Finally, I was ready for a new car at age 43. How lucky I was to be helped by Andrew Cowan. He made fairly simple the overwhelming technology I was afraid of understanding. He knew how to explain the features most necessary to a layman like myself. He did it in a simple way. Most importantly, he took his time doing it. Such a pleasure to meet a young man with a sincerity in succeeding and the genuine customer service skills to take him there. I can’t imagine a better experience in what I imagined would probably be grueling. Ask for Andrew and relax...

Review №64

I had a wonderful experience at Korum Hyundai. After a negative one with Puyallup Mazda, I headed down the road to Korum Hyundai. I was interested in leasing a Hyundai Kona for some time now and was happily greeted by Dean, a wonderful cars salesman. He was very thorough through the whole process and incredibly friendly. I felt like I was a valued customer through and through, he never pressured me in any way and him and the entire Hyundai team felt like family. Josh and David from management and finance, respectively, were also so great. I loved my experience at Korum Hyundai and would recommend anyone considering a car to visit this dealership! You will be treated with respect. To Korum Hyundai, thank you again for the great experience and I love my car!

Review №65

Most of the time they do a great job my latest factory recall experience made me take 1 star off my original rating.

Review №66

We recently moved to NE Tacoma, and I needed to get several warranty recall issues fixed. I went in expecting to be upsold as often happens. It did not happen. They were professional, fast, friendly and a pleasure to deal with. They took care of the recalls in the time promised. They did not try to talk me into anything other than what I went in for. There were no issues at all. I think they even washed my car! This will be the dealership I go to for all my Hyundai needs moving forward. Thank you Korum for being honest and for such great service!

Review №67

Great Service, very professional workers. Preventive maintenance is very important for your vehicle for owning long term!

Review №68

Hands down, would highly recommend buying from Korum! We test drove a vehicle there, left and shopped around some more, and inevitably came back a week or so later to look again...specifically because of wanting to work with Michael Sheffield, who had helped us the first time! What can I say? He was just a cool guy all around! Made us feel very comfortable, wasnt pushy or tacky with the typical saleman gibberish. Easy going. Very knowledgeable and easy to communicate with! Would highly recommend you look him up if youre car shopping!

Review №69

Outstanding service is the first thing that comes to mind in our experience at Korum Hyundai Puyallup.Upon arriving at the dealership, we were greeted by Andrew who politely escorted us thru the myriad of cars to look at for consideration. He took the time to explain various models and features.Andrew then introduced us to Justin who discussed with us the vehicle we’d picked out and he initiated the paperwork. Once again we were treated politely and he was quite personable. Then we met Aaron.Aaron Olsen was the Finance Manager, who was most gracious and personable. The majority of time spent just chatting about Hawaii, and families. He was not pushy and took great care and time to explain all the particulars for purchasing or leasing. We eventually decide to lease.Paperwork completed, more chatting, laughter and genuine interaction. The entire team are a definite asset to the Korum dealership.Andrew kept checking on us to see if we wanted refreshments and brought us bottled water a couple of times. Great young man.We would highly recommend the Korum family for any vehicle purchase. Positive reaction 40+ years ago when purchasing a truck, and the same on 03/11/2021.

Review №70

I give Korum Hyundai, and Michael Sheffield, five stars, which is outstanding. Micheal showed kind, courteous and and helpful on the purchase of my vehicle. Great place and great people. Thank you.

Review №71

Bought four cars here and service was great every time! Ask for Joe, hes the best! Super knowledgeable and friendly, his recommendation fit my needs exactly. Im sure Ill be back...

Review №72

I am so glad I purchase my 2021 Hyundai Kona from Korum. Not only did they beat the price of the other guys, they guided me through the purchase process with respect. I felt like a valued customer from the moment I walked through the door. My sales person, Dean, was filled with expertise that helped me become aquatinted with the many features ony new car.

Review №73

I visited multiple dealerships but only returned to Korum. Had a now hassle negotiation,basically I made an offer and they countered with what I felt was a great deal and excepted. Every thing went very smoothly and my main reason for returning was ay young man named Chase, he was very respectful and was not pushy as most car representatives can be ! Thanks for the experience!!!

Review №74

Chris Palachuk was a delight to work with at Forum Hyundai in Puyallup!!!!

Review №75

Very friendly and swift service, made me feel right at home and comfortable very quickly. Michael Sheffield was was a fantastic salesman.

Review №76

We have purchased two vehicles from Korum in Puyallup. Second time around we returned to our sales rep, Michael Scheffield. Michael is very easy to work with. He is honest, no pressure, and very knowledgeable. He was responsive to all of our questions. Plus, he is just an all around, nice guy!We also appreciate how the team works together to make the whole process go smoothly! Thank you Michael and team!

Review №77

The price for an oil and filter change listed on their tv was not the actual price I was charged. The service writer charged me, handed me the service papers, and didnt even explain briefly if the tech found anything or what they did. When asked the price for a brake job, the service writer just gave me a vague answer and didnt offer to look up the actual cost for me.

Review №78

Such great service. I was looking for a pre ownerd vehicle on the lot. I was aimimg for a car with low mileage and that was fairly new. I was matched to my ideal car thanks to Michael Sheffield such a cool and attentive guy. Josh from sales and David from finance did an amazing job at putting in some work and getting me a solid deal. Absolutely recommend!

Review №79

The service center here is amazing! I just took my car in for an oil change and they found a couple of other things that needed to be done. David helped us and he was very straightforward with the cost of everything, which we definitely appreciated, and told us the reason behind everything that he was doing (which is helpful for someone like me who knows nothing about cars). I’ll definitely be making them my regular service center after today! Amazing experience. Thanks David!

Review №80

It was overly good buying experience michael was extremely helpful

Review №81

The employees were very friendly and helpful in regards to the car buying experience. They wanted to make it easy for me instead of tricking me into some bad deal like other car salesmen. I was able to negotiate a price that was within what I wanted to spend. Overall, it made the car buying process less stressful.

Review №82

Chris Palachuk was great to work with. Loved our experience and our car.

Review №83

Excellent service at Korum Hyundai. Also, a belated kudos for the sales team there who sold me my new 2020 Sonata Limited. Mike and the others in the front office did a great job, and the cars been terrific.

Review №84

My Fiance purchased a used Audi a couple months ago off a lot she was used to. Recently she got hit at an intersection on Meridian close to our home. My fiance was ok but the car was a total loss. We needed another vehicle so I took her to Korum Hyundai in Puyallup because I worked with Dean Lawthers the last few years since I moved here and Dean got her to purchase a 2021 Hyundai Elantra SEL. The car was made for her, she loves it. Plus its black, with black rims and interior which is my fiances favorite color. I highly recommend Dean Lawthers and Korum Hyundai in Puyallup crew. They are very professional and will do everything they can to get you in the vehicle you want.Thanks again Dean Lawthers

Review №85

We had a great experience shopping for and buying our new Palisade at Korum Hyundai. I usually dread having to get a new car because we have to deal with the dealership, and the hard sell, even if were just test driving. Everything at Korum Hyundai was a great experience, they were not pushy, they were friendly and relaxed, we were up front and let them know we were test driving/looking at multiple options that day, and they were fine letting us walk off the lot to finish looking. They didnt even try a hard sell. When we decided to purchase the Palisade and came back that afternoon they were great still, offered us a fair trade in for our old vehicle, had fair pricing for the vehicle, and good financing options. Thanks Korum Hyundai!

Review №86

My experience at korum was great. Walked away with a new car and satisfaction Joe park and his sales associate we’re great people to work with They were Very straight forward no hassle kind of interaction

Review №87

Great dealer.

Review №88

Clarence at the pre-owned lot of Korum Hyundai was excellent. He answered all of our questions, was extremely nice, and helped us with a smooth and delightfully easy buying process. Based on our experience, we would highly recommend this dealership.

Review №89

Good and prompt service. I do a lot of my own maintenance but wont hesitate to take my vehicles to Korum when needed.

Review №90

I am so pleased with my experience at Korum Hyundai! This is the only car business I will deal with ! I Highly recommend this dealership!!Jim, Josh, and David have Exceptional customer service skills! ( my guess is that they really like people and truly believe in their product!)I got a fair price for my trade in and my new 2020 Tucson! The very best warranty, that gives me a great sense of security, and a beautiful vehicle.I love my new Hyundai and look forward to a continued excellent relationship with Korum Hyundai.

Review №91

We had Andrew and Justin helping us buy our Kona. I had done research before going in, but Andrew knew all the answers I was looking for so it wouldnt have mattered. They told us its all about the customer, and proved it by just having Andrew (sales rep) and Justin working with us until we were ready to sign. We didnt get swarmed, or persuaded they asked simple questions and went from there. They didnt have the color/options I was looking for but found one locally and traded one of theirs to get what I wanted - and NO, I dont have the best credit score so it was indeed about making sure I got what I wanted. **Update - we liked Korrum so much, we went back about 2 weeks later and bought a Sonata Hybrid from them - yes it was Andrew again that helped us learn all the new gadgets.

Review №92

Dean and Josh were really helpful. They answered all my questions and made sure that I felt comfortable with the vehicle that I was choosing. Financing was quick and easy.

Review №93

Simple process, friendly and attentive staff!

Review №94

Joe at Korum Hyundai helped me buy my first brand new car and the service was great! The staff at Korum provide you with all the pricing details up front, are respectful of your budget, and are very straightforward. Joe showed me a few cars in my budget, we took one for a test drive where he informed me about so many different features about my car, the staff are very knowledgeable. The car buying process was so quick and easy! When I was having trouble contacting my insurance agency near the end of the day, Joe was very helpful and went out of his way to call around to different insurance brokers for me while I was stuck on hold. He was incredibly patient and went above and beyond for us. Thank you Korum Hyundai, I love my new 2020 Elantra!

Review №95

My husband bought his first car from Mason at Korum Hyundai in 2017. We had such a great experience here that when he was ready for something new we came back to Korum Hyundai and again asked for Mason, he wasnt available but we had the most amazing gentleman Tim greet us and show us a new car my husband was interested in. He was never pushy about the process at all, he test drove the car with my husband and was not upset when my husband told him he had to sleep on it before deciding he was ready to purchase the vehicle. He gave us a kind smile and his card and told us when we were ready to just give him a call! We came back the very next day and asked for Tim, who unfortunately was busy with another client. Andrew greeted us and told us Tim said we might be back and has somewhat explained the car my husband was interested in. Andrew was also the nicest young man with us and really helped my husband buy the car he really wanted! He again was never pushy about the process at all! We went back to the finance department where again they were so kind and explained everything. It was close to closing time but they didnt rush and answered all our questions. Tim stopped by to say hello and congratulate my husband when he heard we were back and had decided on getting the vehicle. We will definitely be back again once were ready to purchase another car! Thank you so much to all the kind men that helped us with this process!! If I could give them more stars I would!

Review №96

Very friendly and proficient staff. The dealership has an internet consultant team that helped with coordinating the appointments, answering questions and such; that helped a lot with the process. Thank you Josh, and Michael for your help.

Review №97

Great job done by our sales rep, Andrew Cowan. He has a lot of knowledge and has a great rapport. He took the time to fully explain things to us and did not rush the deal. Thanks Andrew.

Review №98

Michael Scheffield was amazingly helpful with answering my many questions.

Review №99

Absolutely kindest and most helpful people.Greg was awesome and kept me informed all the way throughout the process of repairing my Veloster!!

Review №100

This place is really great. Go here if you want the best car buying experience, ever!

100 Photos
4.5 Rating
  • Address:111 River Rd, Puyallup, WA 98371, United States
  • Site:
  • Phone:+1 253-845-6600
  • Hyundai dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
  • Car wash:Yes
  • Oil change:Yes
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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