This place has the best service I have encountered in a long time! I had a limo break down due to a bad tensioner and shredded Serpentine belt. They fixed it and got me back on the road. Price was very competitive! These folks are honest, professional and very customer-oriented.
Great service! Very fast and friendly. Found a screw in my tire at when I got off work at 6:30 PM and tried to find a place open. Stopped at Firestone on Independence in Indian Trail and they turned me away because they were closing at 7, so i called Quick Lane and the guy told me to come right away, he got me in and fixed it quick and easy. Very glad I found these guys and will return for future auto services.
Service was outstanding. However, intake staff can be less mummy-like. Not very friendly. Not very pleasant.
Oil change service was like the name-Quick--in and out at 3:30pm. But I was spooked by the number of maskless customers in the waiting area. When I arrived, only one masked customer was in the 20X20 space. I waited outside because the weather was great and watched people go in. When I went inside to pay, of the 9 people (incl. 3 staff + me) 4 customers had no mask on and the staff member passing by me had his mask around his neck! When I backed away to wait outside the door for my receipt, the cashier saw my discomfort and assured me they were well within their numbers. I told him they were maskless though. I paid cash and told him to keep the change because I couldnt get out of there fast enough. Be forwarned.
This is a great place to get in and out quickly and get the job done right. From the time I walked in I was treated courteously and professionally. There is a fresh coffee brewer and there are cold drinks in a refrigerator. Its all courtesy of Ford, while youre getting your car serviced. I went in for an oil change an inspection and a tire rotation. They did everything in very good time and I got to watch a movie on a large screen TV while I was waiting. You dont have to make an appointment you just walk in. And this is why I buy all my cars from them too.
Great and quick service!
Cant go wrong using these folks for all your vehicles. They have maintained all three of mine for many years now including buying all my tires there. Good dependable people that I trust completely and will continue to use.
Everyone was super nice. That was my second time and the first trip I had an interlock system in my car. They were very discreet about it and made me feel so comfortable. I will continue to go back as long as they are open. Thanks for everything.
Great place to get your car serviced. Always a great experience.
Great place for all vehicles all service. Great people!
This was probably the fastest I have gotten in and out of there. They always have the best customer service.
I always feel good about the service i receive. In my Ford or any of my other vehicles.
Always quick, professional, curtius. Great service.
Courteous and prompt service. Coffee, water, free snacks while waiting. Will price match on tires.
Such great staff and service! Friendly and professional!
It was great in and out. Very clean
Great service
Very nice and fast...like get 4 oil changes and 5th is free. Very clean and modern waiting area as well.
Very helpful. Good deal on tires
She is always so nice.
Great place. People are nice and they are quick and efficient.
Good people great service very helpful
Great price on oil changes and never really a long wait.
I have always had Great Service here..
Worst experience ever, one hour oil change and fuel filter turned into three hours. After I left, my truck with only 19??? Miles was making a noise had to go back. They did something wrong with the fuel filter. I will never go back.
No appointment needed, reasonably quick and price ok
Good service and great people.
Just as advertised quick
Great service and wonderful staff
To get the most from a service on your car, this is, hands down, the place you should go
Fast and reliable
Awesome