Love this location and everyone who works there! They are always super friendly, professional and quick. They get right to the root of the problem and they never pressure you into purchasing something unnecessary. I’ve been coming here for years to have routine maintenance performed on my car, and I will continue to go to them for any of my car maintenance needs!

I will never use this location again. I called and as a stay at home mom juggling kids I explained what day will work for me. He said I could bring it in today it will only take 1 to 2 hours. I drop off my car and after 2 hours I have not received a call, text, or any kind of communication. I call and I’m told all my car needed was brake pads. Fine, when will it be done, give us an hour. I give them longer and when I get there my car is still not done. Not only was my car not done but the receptionist left the desk and did not return. When my car was finally done he did not say sorry or anything. I inform him if your not going to have service done it would have been respectful to call or text and let me know. If your shop is busy you can also take the time to explain that to me. Not only did he just sit there and still not say sorry but he said yeah we are busy today. So if your looking for a shop I would not recommend that you use them.

I have taken my car here for several repairs and have always come out satisfied. The staff follows up with me they have pushed for repairs with my warranty provider and make sure that I get my car as soon as possible. Great place!

The men were professional, friendly, prompt and informative. One can went in for Oil Change and wipers while we waited on a quote for other to get muffler, oil change and wipers. Couldn’t be happier!

Meineke has always been honest with me! I have been a master mechanic and worked at multiple shops! This one didnt give me any lies or try to hard sell anything! They do a great job every time and they are very good about calling and notifying you when the vehicle is ready! Highly recommend! They do my personal vehicles as well as my work vehicles for my mobile detailing business Dan’s Details !

I took my car to Meineke to have some work done on the air conditioning, today. This was my experience:They called me at 2:30 and to tell me it was ready and they were closing at 3. Google says they close at 4, which was the first red flag, and given what happened next I fully believe they rushed the job. I got less than a mile down the road, in 4 lanes of traffic, and the throttle quit working. So, I gave them a call, and and had my vehicle towed back to their location within 15 minutes of calling. As the tow truck pulled in to their parking lot, the employee left. He was pulling out as I was pulling in. He knew I was coming, they technically werent even closed yet, and he left. Because of them not being open tomorrow, I have to wait until Monday to even have them diagnose the problem. I broke down on a busy highway with my two children inside the vehicle, and they not only wouldnt wait for me to get back to their business, but wouldnt even stop and turn around as they saw me arrive. I cannot think of a worse place to let service your vehicle!

Great service..I got my tires balanced and my truck rolls like new again. Great pricing too. I will come back to this location.

They did really well told me what I could expect would definitely go back

Very honest shop. Only looked at the issue that I came in for and didnt trying to take my money. They didnt find any issues with my brakes and reccomended a less expensive option that could resolve my issue.

The guy who did my oil change break the part for my hood, now I cant open the hood up. He did say anything about it! I call up there the next day and they said bring it by! I went, he acted like it was not a big deal and he was the one that did it, then he walked off! He was a rude white gentlemen, thats being nice a out that! Dont go there if you can help yourself! Thank God for changing me!!!

Nice shop. Very pleased with service and staff. I will definitely consider going to them for car services/repairs instead of the dealership.

Pretty good service. Quickly gave me a diagnosis. Price was reasonable.Not like Walmart Tire, over there they have your car for about an hour then tell you that you need to buy at least two new tires. And they dont have them in stock.... UNFORTUNATELY! thats there favorite word.

Carlos and his team are GREAT! Very knowledgeable and professional.

Reasonable rates, honest and knowledgeable. First time I was there, they kept me spending extra money on something I was told was wrong with my car. Carlos even showed me what was actually wrong and a simple fix. Ive been back since and have had other work done. Completely satisfied! Highly recommend!

Brought in my own muffler, they installed for 140 taxes included. A little pricey and they took about 4 hours but the work is solid. I am disappointed that the tracker link wasn’t updated and I had to call for a time estimate for completion.

I called to check for availability for the next day to get my driveshaft looked at. I brought it in the next more information when they opened. They got me in verified what was going on gave me the out the door total for the repair and I was picking up my truck 3 hours later! Would highly reccommend!

Excellent service, knowledgeable crew, speedy service. They did a good job on my GL350.I would definitely recommend this shop to my friends and family.

I just went June 5th to get my tire patched. I had left my other wallet in the car, he took my keys to drive it around back to fix it. My car was returned and my black VS wallet was stolen with 200 cash dollars in it. They are closed on Sunday so I’m unable to file a police report. I wouldn’t recommend trusting these ppl with you vehicle.

Didnt ask which kind I wanted. Didnt check any other fluids.

Im surprised it hasnt been stormed by OSHA and Dept of TAXATION Former owner should be in prison.

They did the check engine light diagnostic and we had to replace the catalytic converter, which was just done in august, to clear the code. That same code has been thrown since I bought the car. Anyway the day after I got the new converter installed, the check engine light came back on, and for the same reason. Now the converter I had before the one they just installed was brand new and was installed at the Monroe location. When I brought the car back to the shop they said they found an exhaust leak up by the converter next to/behind the sensors that was easily repaired. I don’t know how they didn’t see that the 2 separate times they installed the converter, or if I even needed to spend almost $600 for a new converter in the first place. They also must have missed it when they replaced my exhaust. I feel like I was jipped into buying a whole new converter, but regardless my check engine light is back on and I’m at a loss as to what to do now. Mieneke didn’t really help much to be honest, I just keep having to go back and spend more and more money just for the check engine light to come right back on. Very frustrating.

I had a flat tire from running over a screw, and they did an awesome job getting the tire I needed ordered in a timely fashion (within an hour) and had it installed quickly! They were very professional!

Went in to have a tire plugged.Asked how much for the service and was told not very much. After plugging the tire they charged me $40.57. The most I have ever had to pay especially when Goodyear and Discount Tire does it for free and every other shop Ive ever been to is never charged more than $10. Highway robbery.

Able to make appointment on-line. Friendly and professional staff. Work completed on time. Able to have Toyota truck muffler replaced for under 250.00 total price.

Great job by this location! I was able to find a slot and be in and out in 30-45 minutes on a Thursday afternoon. Just what I needed and they got the job done!

I was specific about what I wanted and how I wanted the tail pipes to be mounted evenly and they were fast in and out as promised.

Carlos, the manager, and his team took great care of my Jeep. They installed new after cat exhaust, including a muffler, and also replaced an exhaust manifold stud and the gasket. I highly recommend them!

I went in for an inspection - they did it immediately and I was on my way! Great service!!

The muffler they put in the car made the car still sounds loud, it’s an 2006 Jaguar Vander Pla, it’s rides like a motorcycle sound “not good “

Absolutely Awesome Experience! Daniel and Josh are Fantastic! I have a 2015 Dodge Challenger Scat Pack 392 Hemi. I am an extremely particular person! I I Never bring my car to ANYBODY for service! I do it all myself. Unfortunately customizing my exhaust required a lift! Hence I began my search! I decided to give these guys a shot, they are in my town and have great reviews! Believe me when I say these guys are GREAT! They took care of my Baby like I would have...I was blown away at how detailed and experienced Josh the mechanic is! He has great welding and pipe bending skills! If you need custom work done right you need to see Josh! Daniel the Manager is awesome, he gave me a VERY fair Price and a variety of options as well as great customer service! They are both well versed and they really know their stuff!! Josh is very thorough and does things correctly! Right down to bagging my old parts before placing them in my trunk! Give them a shot! I guarantee you will Not be disappointed!! THANKS GUYS!!!!

Pleasant experience, safety inspection was done quickly. They walked me through the follow-on steps to complete my NC inspections.

Experience was great ! Simple and easy just dropped my car off for an exhaust change and that’s it ! But I believe it’s a bit overpriced but it’s all good ! Quality work from all the employees for sure ! 👍🏾

Very fast, good price and friendly service.

I would not recommend this location to ANYONE. Carlos is very unprofessional and not welcoming to customers at all. My first experience was just ok when I went in for an oil change, but I ended up getting services that cost me a couple hundred dollars. Carlos is not very trust worthy I called corporate and informed him I would because of the way he treated me. He informed Corporate couldn’t do anything for me and I basically had to deal with him being the business is privately owned. He provided a free oil change for the way he treated me so I thought we were going to have a fresh start. He forgot his commitment and tried to charge me for the oil change. Went back yesterday for a oil change and he tried to over charge saying I always had a coupon which is why my service was cheaper. That’s a lie I’ve never presented a coupon. He made the adjustment but I still feel I was over charged because he didn’t give me the price I’ve been paying. Then he proceeds to tell me he had to jumpstart my car because it went dead after the oil change and said I needed a new battery and gave me the battery test results. I don’t trust anything Carlos says because of our past. So, I immediately left and went to another location to get my battery checked and low and behold the test results read my battery is good! Please avoid going to this location. For one I dropped my car off at 8am Carlos didn’t call me for pick up til almost 2pm. This guy is terrible to work with. Take your money to someone who actually appreciates it.

Did not wear masks when dealing with public.Do you not what’s going on?New owners need to get a clue.I did wear mine but that tells me you have no cleaning process or ppe standards veryoffensive.The guys working there have always done a great job and still do.But won’t be back until this business realizes there is a pandemic and protect your people and your customers.Keep in mind if I find another business that lives to higher standard and does well, they may take my loyalty to you and move it to them.Please protect your people.5 stars for work performed1 start for awarenessTy

Easy access from my house. I will visit again. Manager very Professional and courtesy. Ill definitely take my car back for service.

Super nice staff, installed my cat back exhaust in no time, and the quality of work was great. They went the extra mile to ensure there were no loose or vibrating parts and that everything fit perfectly. A+++

From PA, we needed emergency exhaust Repair on family members suv which had some how melted a hole through their trunk. They were super professional, kind and willing to answer our questions. I give them 5 stars for their excellent customer service !

Highly recommend! Good work, employees are friendly, great prices too! Go to Meineke for all your car care needs 👍

They got me right in and completed work right on time!

Great customer service! Walked in without an appointment and staff went out of there way to accommodate my car issue. Very professional and very fair upfront pricing. Highly recommend taking your vehicle to this location! Kenny G

They are know it not safe to put patch on front steering tire, they are have to put on the back, when i tell them about that they are not happy for that the are take my car again and brock my locker on wheel, my car is Merceds benz 2015 gl350, now i have to buy by me salve. And this car its drive my family and my kids.

The guys were very friendly an changed my oil in a timely manner.Thanks guysHave a safe holiday

There is a sign asking everyone to wear a mask but the manager wasnt wearing a mask and one of the customers wasnt wearing a mask. I didnt feel safe.

I come to this Meineke for all my car needs and Carlos and the crew always give me A1 service. They’re professional and don’t take a long time to get the tasks knocked out. Highly recommend them for your car repairs/services

Fast, friendly, and professional! I will definitely use them again.

Terrible service. Do not use these guys.

From the time you enter the door until you leave with your vehicle they listen to everything you want to do and make it happen! Had a very old vehicle and wanted some very specific things done to it. They performed perfectly! Highly recommend these guys!

So this place came recommended by the guys in my car club. Not they lowest price, but reasonable. The workmanship is outstanding. I had had the mid mufflers removed on my charger but it was too loud, so they put a couple small mufflers in the mix and its just right.

Very nice service st this center and especially Raghu s serviceworth special mention

My vehicle needed a replacement rear subframe because of rust and Meineke in Indian Trail was helpful in finding the replacement parts I needed. Jeff was very communicative and I could tell they care about customer satisfaction. The rear subframe was installed within one day and I was back on the road. Great service and fair price which matched the original estimate I had been given. I will definitely be back here for future service. Thanks guys!

I never have any issues when we go to Meineke. Everyone there is professional and courteous and they always get the job done well and in a timely manner. This is the only place we have taken our cars for over 3 years and I dont see that changing anytime soon. This last visit I worked with Carlos and he was awesome. Thank you everyone at the Indian Trail Meineke for taking care of my baby.

Great Customer service and quick and professional job. Well done and A-plus from this Disabled Veteran.

Very professional and fast! Car was ready when promised.

This establishment has provided me with worry free car service and I truly appreciate it. I’ve only had my car serviced here twice but both times have been pleasant and informative. I felt like I was driving a new car when I left. You can tell it’s a team of expert technicians.

Great service, good time management and a all around great experience.

Quick and easy to use. Customer service was great.

Carlos was very professional with all the people that walked through that door. I did feel bad for him having to work the front desk and also do the work in the back as a mechanic. He is a hard worker along with the other mechanic. I do feel Carlos can use some help.Thanks again Carlos

Very helpful and professional service. They determined my brake wear indicator malfunctioned, rather than needing new brake pads. Saved me a great deal.

These guys are very professional and got me in for an oil change without an appointment. Not bad for a Friday afternoon. Ill definitely be returning.

I love this Meineke. Yesterday was my first time going, and it was a delightful experience and I will be returning for future needs. I went in for an oil change and headlight restoration (one of the few places that offer this service). The owner was upfront telling me how to take care of the restoration so that I don’t mess it up. I also mentioned that I had a coupon for an oil change and he looked at it and agreed it would be okay to use based on the oil I was getting. And he stated it’s always best to show coupons before any service (so I’m glad I did that) to make sure the service is in accordance with the coupon.I was quoted a wait time of just over an hour with two people in front of me. I was not there more than an hour and half. I truly appreciate the punctuality of the quote.The prices were incredibly reasonable - and I love that it is independently owner so I can support a local entrepreneur!

Went in for the first time and a state inspection. Really clean and friendly staff

Before my experience this week, I would have rated you guys higher. I was super disappointed to find out that I was overcharged for work that another highly trained mechanic said was not completed properly. Took my car in for work in November, dropped $400, only a couple months later to find the issue happening again. Took my car back in, was told they could not help me, take it to a transmission place. Took it to a transmission place, they told me I needed done what I already had done by Meineke. Long story short, I’m dropping another $400 at the transmission place to have the job done right. I believe the guys at Meineke had no business “fixing” what they said they could fix in November. I rarely ever leave a bad review on a company. I usually just learn my lesson and move on quietly. However, I trusted the guys at Meineke and feel I was taken advantage of with little to no effort to make it right. Super disappointing. I have learned my lesson, though, and just want others to maybe see this and think twice about going there.

Called ahead and explained what was going on with my car (wasnt able to put gas in my car) I was told to bring my car in at 2 for them to take a look at it. When I arrived I was told that it would be an hour before they could look at it which was fine. I got a call right before closing and they told me that my check engine light was off and my car was fine. I never said anything about my check engine light so I was very frustrated at the lack of communication. Overall the customer service was so poor I decided to get my car and take it elsewhere.

I own a classic car and wanted to upgrade my exhaust. I stopped by for an estimate and left with the upgrade completed in 2hours, same day. Great price, great service, great work!

Fair pricing and great service. Any time I need something welded this is my go to spot. This last time they even squeezed me in at the last minute on a Saturday to weld some O2 bungs to some headers that the manufacturer forgot to install. They really saved the day on my weekend project!

Good service. They had me in & out in a reasonable timeframe.

They did everything well, with good prices. But, I did notice a new scratch on my hood that definitely wasnt there before.Id only take a mid range to cheap car here, but otherwise it was fine

Very fast service thank you!

Excellent service

Great place and reasonable pricing!

Have been going to this establishment for many years and have always received A+ service. The owner-Jeff is amazing and provides personalized service not commercialized. He makes it a point to listen to your needs and accommodate you honestly regarding maintaining your vehicles care.

Carlos saved my life! Great service. Went out if his way to help me. Really appreciate him and his staff. Would highly recommend.

Meineke is good at what they do

I came in after getting an advertisement discount listed for new brakes. I have never been to this facility but I am so glad that I did. The price and service was great and the staff was very nice and so knowledgeable ! Very good experience and would recommend this facility anytime !!!😀👍

Beware the Bait and Switch.Twice (2 different locations) Ive been lured in with a coupon promoting a great deal on an oil change. Each time I was told that my car ( 2010 Honda Accord) required special oil so the price was much higher and the coupon would not apply. I never considered my Honda a rare vehicle requiring special oil.Never again.

I went to get an inspection for my car today. I must say that the customer service was second to none when comparing my experiences with other car care businesses. An issue came up with my car, and the owner of the location worked with me to make sure to come up with the most affordable solution to resolve the issue. I would strongly recommend this Meineke location if you want personalized attention, transparency of needed repairs, and very competitive pricing.

Great job on custom exhaust for my Mopar. Sounds great and got a great price. Knowledgeable and friendly

Went early on a Saturday morning for an oil change and was able to a printed coupon.Service was quick and helpful.

My daughter took her car to this Meineke for some work and was treated very well. The work was done quickly once they were able to diagnose the problem and get the part, the repair was done correctly, and it cost hundreds less than the dealership was going to charge. The dealership actually misdiagnosed the problem and wanted a huge amount of money to do the repair.I went in for an oil change and tire rotation. I made an appointment for the work, and they got me in and out in short order. The folks I have dealt with there have always been very pleasant and professional. I will continue to do business with these folks.

Great customer service and professionalism. Was taken care of in a timely matter.

Service was fine. I realized after I left that they rotated my tires for $20 when I did not request it, only requested an oil change. I use a fleet account so I guess they figured they could pad the bill. Not somewhere I would use again personally or for work. I have about 70 trucks on the road $20 extra per oil change adds up so we will not be using this company or location in the future.

Had my oil change done and an inspection. Was taken as soon as I arrived. Very professional

Had brake issues, they took time to show me exactly what was going on with the brake system. Brakes are VERY important. Thanks for helping to keeping people SAFE. Good Job.

First time using them and they were great! Scheduled the appointment online and they gotto work on it as soon as I arrived. They were fast and professional. Highly recommend them!

This team has been phenomenal and always goes above and beyond for me! My car was towed there and they just fix it within two hours ! They are better than the Lexus dealership in Charlotte

Got 4 new tires replaced. I requested to keep my old tires to find a deck screw driven into my tire’s side wall

Ive taken three vehicles here for brakes, supposedly their specially. I utilize another shop for needs I cant fix myself.Until recently, Id have rated them higher because, well, theyve done great with basic brake replacements. However, recent experience has reversed my opinion. Granted, the vehicle is an older one but a brake specially shop should have a better resolution than it stops fine, just ignore the warning lights. or we didnt address the lights being on (when you first dropped it off) because they were already on.=============================7/25 Update: after less than 50-miles, the truck cannot be driven - this only validates that the shop doesnt have the expertise to solve brake issues, they are good at basic replacement only.Also, I called the number to discover it was the national line, not the local shop. Thanks but no thanks - words are cheap.Only way to begin rebuilding my trust is to take a sincere step to rectify the misdiagnosis, inconvenience of visiting the local shop four times, and ultimately deciding that they didnt want to fix my truck.

Always satisfied with the work performed. Fair price s.

Awesome service. Came in for estimate, had me completed by 1 that day. Duel exhaust on my Ram 1500 looks and sounds great. Highly recommended

I was able to have my car brakes serviced with a walk in appointment and they were able to take care of my car in an hour. Really great and friendly service.

Service is very professional, personel is very knowledgeable, maintenance is done in real time, and at a real good price. Also, there are some discounts available if you qualify.This is a business that cares about you.

I got there with a flat 5 minutes before they closed and they stayed late to fix my tire, great job and very much appreciated!

Meineke Car Care in Indian Trail saved us money and provided excellent service. They were able to install an after market catalytic convertor on our Equinox. The staff was polite and knowledgeable . I dropped the car off at 5 one evening and picked it up the next day!

Had appointment for oil change and tire rotation. Meineke was on time and I was in and quickly. Excellent service!

Brake job in less than an hour! No appointment needed! Very reasonable! I will definitely use them again!

Overall good experience. Workers are little slow, bit prices are somewhat affordable

Being in the bodyshop business, we need exhaust work done on a fairly regular basis. We’ve taken quite a few things to the Indian Trail Meineke location and haven’t been disappointedTell them Mark from Collision Specialties sent ya! They’ll take good care of you!!

These guys always do a great job helping me take care of my truckEveryone is always very nice and they really want to help you and let you know when there are some issues with your car and they will give you an estimate for the repairs but there is no pressure they are just trying to do what is rightThis is a really good place to have anything mechanical done

Great work. Very polite and got me in and out without any hassles. Great service and with a smile.