These guys always do great work! They take the time to make sure something is done right, and if for any reason it isnt theyll make sure they get it taken care of!
Two stars. I called for a quote on an oil change and the woman called me sweetie and was quite rude. Their mechanics might be great idk but Im going somewhere else.
Robin is very nice. Took my truck in to get the oil changed and checked over before going out of town. Dropped it off, and before long she called and said it was ready. Great customer service. Will definitely go back.
Took my car in this morning, had a slow leak in my tire, was worried i may need a new tire which would have to be ordered, Met John C. What a friendly, polite, gentlemen! with Excellent! customer service!! turns out it was a wood screw i had ran over, not only did they repair & fix, but also checked the tread on my tires & said I didnt need to replace any of them yet! Now thats honesty, & Integrity! I will be from now on bringing our cars here for any future service needs! Thank you John and awesome staff!
Its a very crooked shop. I got an estimate 400% more than I paid at another shop.
Great service and great pricing with fast turnaround time. Only place I take my vehicles to.
I had a gas pump that was under warranty and it was placed with no issues. Very fast and efficient. Everyone there is honest and wants to be sure you get the quality care we all deserve. This is a forever location for any future auto repairs to have made. Thank you Carolina Care Care for your awesome work :)
Fast friendly service. The people talked and talked while I waited for my oil change. Never got bored and they service (boxtrucks). Thats an a+++
I had a fantastic experience today! I have taken my car here in the past but will no longer go anywhere else.I came in right at closing time and they still took the time to look at our car. We recently had our oil changed at a big box store with the automotive section add on. Ever since our car has smelled horrific. Figuring they had done something wrong I wanted someone else to investigate. Carolina Car Care diagnosed the problem within minutes. They discovered that the dipsticks from the other place installed my dipstick backwards. This was causing oil to spray all over our exhaust manifold causing the smell. They checked for proper oil level, properly installed the dipstick, and sprayed a de-greaser to remove the spilled oil. I was in and out in 15 minutes and they DIDNT CHARGE ME A DIME! Great service and friendly people doing work honestly.I will only bring my vehicles here for service from now on.
Helpful and courteous. Makes repairs and gives you heads up for issues, but are never pushy. Good guys!
You need to update that your closed like right when people call instead of making someone stay on the phone for 30 seconds before they know
Jason and his crew are great. Ive been some places where the mechanic runs up a list of things he wants to fix and tries to upsell the repair bill just to drum up more business. Not here. I bring the car and the van in for annual inspections, and they always run coupons so Ive always got a discount on the inspection. This year they passed my car, and told me a brake light was out. I checked the bill when I rang out. They didnt even charge me for the bulb, or the time to put it in.Ive been doing my own repairs on my cars for the past 30 years, theres just too much in life to do, and Im glad since moving here to Indian Trail to have found my home town mechanic.
Who would have thought they are a hybrid repair center! Saved a ton over the dealer! Instead of replacing the hybrid battery they were able to repair it. THANKS GUYS!!!!!
Done everything from plug a tire and inspection to normal maintenance. Always good service and prices are reasonable.
They are very fast and know what there doing would tell all to pay them a visit for all your auto needs you wont be disappointed.Mitch jender
Awesome experience!
Ever since the management changed at Klocs the service has not been the same. On top of that, when we purchased our tires under previous management they said we would get free rotations for life. The new management has decided not to honor that. They made this very clear by giving my wife a receipt with no work on it ($0 balance) that stated in large capital letters on the front, NO MORE FREE TIRE ROTATIONS - RUSSEL BENTHAL. I really cant think of a way to be more rude.Update 8/1/2011: A new coupon just came out for free lifetime tire rotations and alignment checks with purchase of 4 new tires. I thought about going to confront the manager about it, but its not worth wasting my time and energy on a company that has such disregard and disdain for its customers.
They do a very good job. Mechanics work is sound and they communicate very well up front regarding problems and charges.
Great mechanics, honest and they know what they are doing!My only mechanic now that I have them.
Fast and reliable service
8am wait for an 5 min NC Inspection
Super helpful