I highly recommend Aces. I only wish I had discovered this shop years before now. Chris was great to work with. Very knowledgeable, professional and fair with his pricing. On short notice, he got our SUV road worthy for our trip to FL (even polished out a paint scratch as an extra level of service). Most impressive of all is that he followed up with a phone call a few days later to make sure everything had gone well on our drive.
Chris was able to get and replace the battery in my Cadillac on short notice.the Cadillac dealership said they could fit me in in 6 days! They were fair and very professional. I will be back for all my service and repairs
Chris is a great mechanic. He was completely transparent with what repairs we needed. He also took money off his originally quote for a part being easier to install than previously expected. We appreciate his speedy service!!
First time visit was very good! Consultation leading up the the work was effortless via email, and prices were spot on. Great advice on wheel balancing which was corrected on the spot as well. Repeat business in the forecast!
Ive used Aces for many years for several of my cars and well as my sons and my wifes cars. Started coming here years ago with my old Jeep TJ when Chris was recommended to me by the guys from Performance Rover and then just kept coming. I think the many positive reviews on here speak for themselves: Chris is doing fantastic work, is an honest man and charges fair prices. I will continue using Aces for many years to come.
Chris was very helpful to find me good Michelin tires for my C5 Corvette. I am happy with my the service and will be back for oil changes, servicing, and all of my maintenance needs for my Corvette.
Unlike most business and mechanics Ive been thru I gotta say this is the best company Ive been through. Not only are yall honest and upfront but also willing to give more of insight. I went today for transmission fluid and was seeing about price ranges on a couple other things. Instead of being after my money you were willing to give me information I needed on my vehicle. If you want an honest person this is the best place to come to and their fairly cheaper than most places. I will definitely bring my vehicles here.
Very happy with my experience at ACES! The service was not only professional and timely, but the price was right as well. I highly recommend anyone in the Charlotte in need of automotive service to give ACES a shot!
The staff was awesome and the kind lady on the phone was very helpful. I love the way my car drives. I highly recommend to anyone.
We’ve used Chris and ACES Automotive for years. We left for about a year when we bought cars to have the dealer service while under warranty. We’re back now and I couldn’t be happier. Chris is honest, knowledgeable, answers my questions thoroughly and does solid quality work. I never worry once ACES has serviced our cars. I know the job is quality and they stand behind their work. Not easy to find these days. Thanks Chris
Aces always treats me and my cars right no matter the make and model! As a Corvette enthusiast I appreciate his specialized care and knowledge on the Corvette specifically
Great service. Friendly owner. Very knowledgeable; reasonably priced and does great work. I would recommend this place to anyone looking for help with their automotive repair needs. From an oil changes and inspections and full on repairs and overhauls, or any time the check engine light comes on - Aces Automotive will take care of you!
Fiancé brought his car in for a “free quote” for his air conditioning. He was told over the phone and in person that this would not cost anything. Well, he ended up getting charged $130. The car had obviously not even been looked at as they said the compressor and some other things had never been replaced; we just replaced them about a week ago. It’s fine if we have to pay for a quote but if you advertise that’s it’s a free quote, then it should be free.
Great experience! Took time to explain everything that was done and made suggestions. My first time there. Staff very friendly and cordial. Shop is clean. I will take all my automotive needs to them.
Chris is helpful, honest and accommodating for those last minute car challenges - great job Chris and team. Thank you for being their for our family and family of vehicles :-)
I just wanna start by saying that they are very nice and very professional. i took my ‘99 corvette to get the harmonic balancer replaced, and all i got to say is that they did a hell of a job. thank you Chris. will definetely be going back to the shop in the future.
Praise does not come lightly from me. This is an outstanding shop on every level including superb customer service the minute you walk in the door. No dealer service department I have dealt with comes close. I will continue to totally entrust care of my vehicle in their hands knowing they will keep me safe with very reasonable pricing for the excellent service I receive.
This is my first time using this repair shop and the service was excellent!Thanks again Chris!
Aces Automotive is our go-to mechanic for both of our Corvettes. Chris (the owner) does an absolutely fantastic job of servicing our Corvettes. Our best friends who also own a Corvette use him also. We highly recommend Aces Automotive for all types of vehicles, but especially Corvettes. His prices are very reasonable as well.
The team at Aces can be trusted! We bring our vehicles to them anytime something needs fixed. They always explain when needs done in a way that can be understood. Good people!
Over the past 8 years I have had Chris from ACE Automotive Repair work on all my vehicles. I found ACE by chance. I have to say one of the best finds I have ever had. I believe Chris is a top notch mechanic. His prices are fair. Always communicates what the issues are and of course cost before any work is done. There are never any surprises when you pick up your vehicle. Chris takes pride in the work he does.I’m more than a satisfied customer and would recommend ACE Automotive Repair to any one.Thank you Chris for 8 years of keeping me on the road.
Aces Automotive was such a great experience. Took my Jeep in to get a headlight electrical issue repaired that the dealer could not figure out. In just a short amount of time with help from there best technician Chris, they were able to figure out the issue and had it repaired. I highly recommend them for all of your repair needs.
Excellent service. Owner is very trustworthy. I brought my vehicle in to have the brakes checked because I was hearing noise when coming to a stop. My problem was identified quickly after a test drive. The repairs were completed in a timely fashion and other less critical items were identified for future maintenance.First time in years I feel comfortable and not being pressured into extra services. I will now only bring my vehicle to this repair shop.
I’ve always been treated fairly and with respect here. Chris does quality work at a fair price. I recommend him without reservation.
BEST REPAIR SHOP AROUND! Wonderful service, very fair pricing, and AMAZING quality repairs. This shop uses great quality parts and masterful technicians to install them. Very ethical business and Im never up sold on anything I do not need. I love the fact they gave me an option to pay with cash to avoid paying a processing fee as well, I appreciate the honesty. 100% pleased with every repair that has ever been performed on my vehicle and will highly recommend everyone I know! I chose this shop based upon other positive reviews and am very glad I did.
My 2014 Avalon was making odd shifting sounds. I brought the car into Aces and after a rapid diagnosis, Chris told me the transmission fluid and filter needed replacement. I have 157,000 miles on the car. The dealer wanted to sell me a new transmission. I was scared to drive any further and damage the car. Chris had an opening later that day. I got a ride and left my car with him. He called me and advised the car was all set and I picked it up at 5:30pm that same day. It runs like the day I first bought it. Thanks Aces. You saved me a fortune and you earned a life-long customer. Ill need a tune-up in a year as well as new tires and an alignment. Guess who will get my work? Aces!
Pure professionals. Brought my car in for new tires. Chris used road force balancing and carefully reinstalled wheels with artist precision. Car has never been this smooth at hwy speeds. I always use Aces for all my cars; services from oil changes to tune-ups to brakes to transmission fluid and differential service.Fair prices and honest quality service. You can trust them.
Moved to the area a few months ago and was looking for an honest and reputable repair shop. This is the place! Im overall happy with the service and quick turnaround. Prices are fair and the quality of work is outstanding. Ill be back.
We took our car here and after a couple calls spread out over two weeks, the guy asks if we could pay for parts upfront. We declined and went to pick up the car and were told it would be $140.00. We were surprised and after speaking with my husband it was lowered to $112.00. This place has poor business practices, and after reading the reviews, some shady practices going on as well. Be forewarned and always read the reviews. We should have.
I have utilized Chris and team for a number of years on several vehicles. He is very professional, on time, on budget and focused on the customer! I highly recommend Aces.
If you’re looking for honesty, integrity and fair pricing I highly recommend Aces Automotive. I fell in the trap of going to dealerships and chain operations that were way overpriced and at times charged me for repairs I didn’t need. Chris is a great guy and very trustworthy.Sandy Rogers
My husband and I have been bringing our cars here for the past couple years. Chris and his team are always quick to call back and very helpful and knowledgeable. Ive taken my PT Cruiser to him multiple times with issues and he always calls to let me know whats going on and to let me know, ahead of time, how much the repairs will cost. He always gets my car in quickly too!
Nice, friendly, and knowledgeable staff. The front desk and waiting room are clean and well-kept. They fixed my truck for almost half of what the dealership quoted. They charged as quoted, no surprises and no attempt to up-sell me anything. They also got the job done on time as promised. My truck runs great now and Im very happy with their service. Highly recommend.
We have had nothing but great experiences at Aces Automotive. The guys there are honest, reliable and always go above and beyond. Their prices are fair and they have a quick turn around time. It is safe to say that we won’t be taking our vehicles anywhere else! Highly Recommended!
My husband brought our Lexus there recently for the first time and Chris fixed one of the biggest issues we had that other mechanics couldn’t figure out. When we went to pick up our car, Chris took his time to thoroughly explain in detail what the problem was and what he did to fix it. When I asked him other questions I had about our cars condition, he explained himself with so much politeness and patience and he was very honest in our benefit not his! These people are kind and honest, also the girl at the front desk (sorry forgot her name) was as very inviting and as sweet as pie. Made us feel very welcomed. He is our “guy” we will be going to with any of our car needs from now on.Happy customers,Franky and Crystal
I’ve taken my car twice now in the last 3 months to Ace’s and Chris has not only fixed both issues he’s been the nicest, easiest person to work with. He helped me to try and better understand each issue and didn’t give me the run around like some car dealerships when it came to fixing my car. Ace’s Automotive does great work and does not overcharge!
The staff here are always quick and friendly! I feel that their prices are more than fair and the service is top notch!I found them based on a recommendation from a friend and would highly recommend that you give them a try.They are right off of 74 in a nice and quiet business park.
I have been here for oil changes and front brake replacement amongst other things. Chris is the owner and he is FANTASTIC. Not only extremely responsive and caring but quick, too. Hes taken care of my van and I come from a family of mechanics, so when I moved down here from Connecticut I was skeptical of finding someone I can trust. I highly recommend coming here for your car needs because so many mechanics out there are bogus. Hes going to be honest with you and give you a fair price. Your safety is important and he cares about it!
Great service all the way around. Chris did a great job! Would highly recommend for dependable, reliable and fast service.
I began taking my cars to Aces after a strong recommendation from a friend. I have been extremely happy with the services I have received. I have used Aces for everything from oil and filter to more complex engine issues. I have always found them to be both honest and fair. They take the time to explain any issues and all options available. It is great to have a reliable mechanic. I absolutely recommend them!
Great place good staff!
They are the best in town. Anything you need they will do right the first time and for a great price. It helps when they have experienced auto technician that work on your vehicle. I would recommend them to anyone and anybody. They are the best around ‼️
The issue is that they dont stand behind their work. If something is not ok, they dont fix it and come up with all sorts of excuses. Basic customer services skills are lacking. They wont see me again.
I have visited Aces on multiple occasions and have had top tier service. The owner Chris is honest and fair. He ensures the correct job is done and does not recommend unnecessary repairs. It is hard to find an honest/reasonably priced mechanic. I have found mine in Aces.
After going to the Honda dealer and being informed that my Pilot needed some expensive maintenance I started searching to see what the cost should be for the repairs. I saw Chris’ business while google searching and his high review rating. I called him for an estimate late Friday afternoon and he called back a few minutes later with the estimate for me. His price seemed right from the research I had done and we dropped the car off after work on Monday. I told him about some other issues that Honda of Concord had informed us of and he told me he would check them and get back to me as well as providing a quote for changing front and rear brakes if needed. Just a short time later he had emailed pictures of the brakes and measurements. The dealer’s measurements were much less and I was told that the vehicle was unsafe to drive with the current brakes on it. I visually inspected them myself and it looked like plenty of pads left, not “in the red” as the service manager explained to us after saying “ I fully stand behind my service technicians “. Chris explained they have plenty of life left and replacement wasn’t needed at this time. He did mention that the tires were getting worn and should be replaced. Again, he emailed a quote for the tires we had on the vehicle and also a comparable tire (we love the tires that were in it but only 3 in stock locally). His quote on tires and installation was right on with TireRack’s price for purchase and installation at one of the chain auto care centers. We asked him to order them and we would bring the Pilot back later in the week to get them installed. The tires arrived the next day and a couple days later I got off from work early. Chris said bring it down and he could get them installed that afternoon. After an hour plus a little more time for an alignment ( he checked and showed me the Pilot was out and needed corrected) I was driving home.Aces Automotive has great pricing, uses high quality parts (I asked for and OEM timing belt and water pump and saw the box for the replacement), is responsive, delivers as quoted on both prices and time. No real up selling, just honest discussion about what will be needed in the future based on mileage and time.Chris and Aces Automotive Inc have earned my business. It’s nice to support a local business that you can actually speak with the owner. I’ll be going back to Aces for service and skipping the “stealership” from now on.
Ive been taking my car vehicle to Aces for the past 3 years now. Chis and his team are my new auto mechanics. Chis is a laid back, stand-up kind of guy. Very honest and reliable. I can count on him to tell me the truth and give me the best price for parts and service. Not only is the service reliable, but its also fast, yet efficient...Chris fits me in on my lunch break for my oil changes! Ive recommended both family and friends to Aces because I know they wont be disappointed or overcharged for the service provided.
Impressed with facility and quality of service. Definite continued customer!
I recently moved from Fl where I had a family mechanic for 15 years. Finding someone new who you trust is never easy. Im thankful for the recommendation to try Ace Automotive from a neighbor. Chris, the owner, is a hardworking honest mechanic who services both our cars and we are extremely happy with his work and pricing.
First time Vette owner was looking for a shop that knows there way around them and I found aces, glad I did Chris went through my Vette and pointed out any issues or possible future issues,he answered any questions I had . I traveled a hour to them and will use them in the future, thanks again Chris.
Excellent service with professional, friendly staff! They take time to explain options and approaches to caring for your car. Moreover, the prices are incredibly competitive and they are efficient with their time. I would highly recommend!
Very professional. Chris knows what he is doing. I feel like I can trust him and his work.
I had exceptional service on my Nissan Armada for a NC inspection. Not only were they nice and friendly, I did not have to wait too long. He even took care of my registration so I didnt have anything else to do once I left there. Highly recommend.
Chris is a great guy and awesome mechanic. So awesome that I drive from Greenville, SC every time I need a car tune up/ any issues. Highly recommend!!
The Team at Aces is fantastic. I have been coming here for years to have my 3 cars serviced. Inspections, oil changes, brakes, tires etc. Chris and his Team have always been professional, friendly and fair. Todays service was exceptional. In a hurry to get my truck inspected (over due) and brake pads replaced. In an out in under an hour. Aces will continue to be my Team.
Recently moving to Indian Trail I had the good fortune of getting a recommendation for Aces Automotive from a new neighbor.While completely rebuilding the front end on my 2002 Ford Club Wagon they brought a brake line safety issue to my attention that needed immediate remediation.Aces impressed me with the quality of their work and their competitive pricing. Ive found a local establishment I can trust and I look forward to having them service all my cars moving forward...
Brought my 05 Suburban to Aces to replace all of the rotted out brake lines. Normally I do all of my own work but this job was a beast. Chris did a great job and it looked top notch. There would be absolutely no hesitation in returning to Aces for service. Reading the one nasty review that was left and Im calling BS something isnt right. Oh, and no one ever offered a discount for my review.
Great car shop! Helpful, friendly staff, they do it right the first time and very fair prices. Highly recommended.
Took my 2012 Corvette to Aces Automotive today. I was met by Melissa their service writer who was extremely knowledgeable and and very helpful. She met us with a smile. I was also able to speak with Chris their lead Technician who knew more about corvettes than just about any other shop I’ve taken my corvette to. The check engine light was on and the car was not running smoothly. I had already been to a large chevrolet dealer who told me the car needed a costly repair. Chris found the issue which turned out to only be an upstream 02 Sensor . The vette was repaired and back on the road with in a hour once we got the part. I highly recommend this shop. Ask for Chris tell him I sent you. Todd with TUFFCARS777 on you tube.
Great honest auto repair! Weve used Aces for about a year now to inspect used vehicles prior to sale as well as maintenance on our Ford truck. Always trust them to tell me what needs to be done without taking advantage. - Greg H.
Im really glad that I found this shop. Its hard to find a good mechanic as well as one that you can trust. Chris meets both of these requirements. Highly recommend this business.Updated on 9/10/20. I had another really good experience with this shop today. Chris fixed an electrical issue on my car. It was serviced quickly and reasonably priced. Ill be back!
I always bring my wheels and tires for my vehicles to get swapped. Chris will swap them while I wait and charges me at a great price.
My family and I have been going to Aces for over five years now. Weve had nothing but great experiences with Chris the owner and his crew. Even with small things like oil changes and check-ups, Chris always takes time to go over issues hes found with our vehicles. Not knowing much about cars, thats something I appreciate. Service is fast and the cost is reasonable. Good people, great service.
I have been a customer of Aces since I moved to Charlotte almost 3 years ago. Chris and his staff are hard working and honest. I have always gotten excellent work at a fair price.
Aces Automotive is a first class operation. They are honest hard working people who Ive done business with for over 6 years. Their work is excellent ! They are the best auto mechanics Ive ever dealt with in my life and Ill always take my cars to them.
I love the service and rapid turnaround time when I bring all my vehicles to be serviced. I had my son vehicle towed in after he blew the engine. Chris (owner) thoroughly explained my options and helped me find an entire used reliable engine and had it shipped to his shop within a day and took just one day to pull out the bad engine and install the new one. The work looked so professional you will never know the engine was swapped. Thanks Chris for all your help and great SERVICE. You have a customer for LIFE.
Aces Automotive is outstanding! I always feel 100% peace of mind that my vehicles are in the best hands and that I am getting the best value around. This is an excellent local business with fantastic people and I highly recommend them to any and every one!
Aces Automotive and Chris Farrell are the best! He just installed new side skirts on my 2017 Corvette Grand Sport and they look fantastic!
Alex was fantastic! His knowledge of my older Ford F-250 was spot on and his honesty gives him 5 Stars. Would highly recommend.John T.Matthews, NC
I can’t say enough good things about them. I went to them because a good friend referred me to them and what a wonderful experience I had. Sure I got a bill but for all the work they did I felt they were very fair! I will be going back to them Aug 6th to have more work done. They have great communication and kept me well informed! If you need work done on your car look no further they are the best you will ever find! Bea
We just moved here from NJ and needed to have some work done on our Toyotas AC system. It turns out that a family of mice had decided to take up residence in there and so we needed a lot of stuff cleaned out and put back together. I spoke with the owner (Chris) about our situation and he was very thorough with explaining the scope of work and the possibilities of how things would be if it turned out that any damage was done to the system besides the odor. We were able to go ahead with this with an idea of how it may need to be handled so there werent going to be any surprises. Thankfully there was no major damage, but either way I was very happy with the service and the fair pricing for the work that was done. We will be bringing all of our cars here in the future!
This is the second time I brought my vehicle to Aces for two separate issues. Each time I receive not only the best service, but the courteous, professional attention is amazing. I highly recommend this shop to anyone who wants a service that is honest and trustworthy. Thank you Chris and staff!!!!!- Coach LaMonte
Great help at Aces Automotive getting 2 cars inspected today. Highly recommend giving these guys a chance at your business. Convenient location.
Outstanding service with quick turn around. Highly recommend this local establishment with courteous and knowledgeable staff. Chris is the best! Homer for life!
Its hard to find an Auto repair shop that you trust. I always feel that Aces is honest with their repair advice. I always feel that I was treated well when I take my jeep there. Good people.
I called ACES based on an FB group recommendation. So glad I found them. Chris saved me over 30% on my repair. He is very honest and reasonable and takes the time to explain everything to you. Will definitely be going back.
Very friendly, quick service! Reasonable prices and they didn’t try to oversell or talk me into services I️ didn’t need. Will go back!
I first went to Aces about 5 or 6 years ago with a problem with my Toyota truck, the owner Chris did some research and found out that it was a recalled part and told me that the dealership would do the repair at no cost. That impressed me that he was so honest! Since then I tell everyone I meet, that mentions car maintenance or repairs, about Aces Automotive. I have taking my vehicles there for everything from a basic oil change to more complex work on the ignition, starter and more. You will not find a more trustworthy and highly skilled mechanic anywhere in the area.
These guys are great and hard workers! I also think they have some very fair prices, maybe even the best in town! I have gotten my car repaired here and will do it again in the future if something arises.
I had a check engine light and my vehicle was running poorly. Charlie was so helpful and explained the problem so I could understand it. The pricing was awesome. My car gets way better fuel millage than it used to. Definatly coming back to this place!
The guys at Aces are always helpful and professional. They have serviced my cars in the past, and they always explain what needs to be serviced now versus what services can wait. They never over sell, which is why I always go back.
I have been using Aces for over 8 years now ever since they were referred to me by a friend. They are by far the best shop I have ever been to.....especially for the price, they are at least 30% less than the last shop I went to in the past. Chris is pleasant and completely honest almost to a fault but that does not stop him from giving accurate and fair advice. Ever since I was referred to their shop I have been referring them to anyone that will listen and even to those who will not listen. These guys are true Aces in their field.Part 2:6/18/18Yesterday I took my Pilot to Aces at 1 p.m. after work to have my AC serviced. It was 97 degrees outside and my front seat air was not working so I was miserable. I thought that I had diagnosed the issue myself but did not have the knowledge to complete the repair once I attempted Saturday afternoon. Chris and his staff completed the repairs before the business day ended and repaired some other diagnosed issues that I had missed when attempting to repair it myself. Now the air is so cold that I can see my own breath if I have it too high. Once again Aces Automotive has gone above and beyond with their service for approximately one third less than any other mechanic in the area, especially the dealers!!4/06/16-Last weekend they installed KYB shocks, struts, strut boots, and Moog sway bars on my 06 Pilot and it rides like a new car. I brought in the parts and they charged me a very reasonable price for labor which they completed within 4-5 hours.Scott Fulmer
Here is a car repair shop that is professional and extremely courteous. They listened patiently to a womans explanation of the problem and repaired the car to my complete satisfaction. I would recommend Aces Automotive to anyone seeking a reputable service shop. All repair shops should take a lesson from them when it comes to customer service!!
Great place to take my jeep. Very reasonably prices. Beat all the other quotes I had by half!
I had a great experience at Aces Automotive. Chris the owner was great to deal with and he was able to quickly diagnose the problem with my car and get me back on the road again. Would definitely recommend them!
Honest, fair, and fantastic communication. Could not have had a better experience. Thank you!
Had such a great experience with them...super friendly and professional with all the work they did on my car today. I will be definitely be going back for all my car maintenance.
Aces Automotive is on it. Any time we drop in for service, they get us right in. They are friendly and have great prices. Highly recommended.
Great service and very friendly/personable staff. Answered all questions and fixed all issues at a good price!
Honesty is hard to come by in this industry, but Chris at Aces has saved me thousands by being just that. Honest.
Have brought our truck in multiple times, and have never had a problem. They have done above and beyond what is expected at a great price, the staff is very knowledgeable.
REASON THEYRE 5 STARS IS BECAUSE YOU GET $10 OFF IF YOU RATE 5 STARS ON GOOGLE. Theyre quite stifflers on inspections. Will fail you just to get you to buy new tires and pay for extra services.
I am very upset by the service I was provided. I was struggling financially and brought my car here because of the high reviews. BE WARNED, THE ONLY REASON THIS PLACE HAS HIGH REVIEWS IS BECAUSE ACES GIVES YOU A DISCOUNT FOR RATING THEM 5 STARS. I had a feeling my transmission was going out but took it here anyway for verification. He swore it wasnt and I paid $1200 to fix it. A few weeks later my car is toast and the new mechanic told me I needed a new transmission. Thanks for making me waste $1200 when you knew full well it was the transmission.
Super friendly. Fast and professional service that we so desperately need in this are. Im definetely bringing all 4 of my cars here.
I took my Corvette and Nissan pathfinder there and the attention to detail and craftsmanship is unmatched!! We look forward to bringing all of our vehicles to owner, Chris Ferrell, in the future!
I took my car here for a regular oil change and had fast and outstanding service. I am needing to get my brakes replaced soon and will be going back to these guys they did a great job.
I got my spark plugs changed in May and their already need to be replaced. First I ask to speak to the owner of the facility, but was never given the option. I talk to Chris at the facility who then told me the reason why spark plugs can get ruined in six months was because my ofmy engine and then goes on to basically say it’s my fault. I thought customer service was important but I was mislead, on spending over $200 for spark plugs that are ruined after six months seems unfair. Then was not offered to bring my car in for free to check my car after me going through this whole ordeal. I have to spend another $200 to fix the same problem.* money doesn’t grow on trees I wish people act like it.
Excellent service and friendly staff. Would definitely recommend taking your vehicle to them for all your service and repair needs!
Great prices and friendly service! Chris Farrell always takes care of me at a moments notice.