The staff at this T-Mobile location is exceptional!!! They knoe the ins and outs of each plan and all the features of the phonrs they sell, and explained them clearly. Especially, Stella!!! She went above and beyond to make sure my plan switch went through smoothly and correctly and made sure I was not overcharged for the switch. I greatly appreciated her diligence and assistance! I will continue to go to this location.

Awesome and professional female staff each time I walk in for service.

Excellent customer service, they know they do and in and out in no time.

Very professional is Edwin help with my plan and add a new line to my services

Very slow service 50 min waiting time wasted my time

Sales person was really professional, very polite then she knew it what doing, Great job

Everything was perfect, great people working there and we left with what we wanted!!!

Stella was very knowledgeable and helpful Cheyenne Tire sales process. Guided me to a very affordable cell phone got that all my needs. Shes a credit to T-Mobile. Please give her a raise.

I went in to team mobile and the sale girl was trying to talk with my husband

Came here to return a signal booster and there was an issue with the account. Marxus and Rene were extremely friendly and helpful and were able to resolve our problem timely. They demonstrated the utmost professionalism and we would definitely come to this store again in the future if we need anything again.

Great place awesome customer service!

I went today 10/26/20, I was looking for iPhone 12, the seller guy asked me want I want, in a terrible mood, i maid 2 questions and he still answering me in a very rude way . Very bad service, I am a T-Mobile costumer for about 5 years, they should be more professional.

The wait time can be a little long depending on the time of the day you go but its worthwhile. They take their time to understand your concerns and they have excellent customer service skills. DO NOT GO TO PG PLAZA T-MOBILE. IF YOU WANT GOOD CUSTOMER SERVICE GO HERE! Ive never been disappointed!

They were amazing and very helpful during my visit

Lovely place and service, smiling and welcoming faces always ready to serve or solve whatever issues you bring to them to your satisfaction. My whole family is definitely on the #Number1 Carrier always forever 👌👌🤗🤗

T-mobile is awesome, but this store is really bad.I bought myself a new phone at this store. After I got home I found out not only did they add $3.99/month for some service I never asked for, but they did something to my account to shut off my wifes phone while she was traveling.I had been with T-Mobile for years, I just needed a new phone. I repeatedly asked that no changes be made to my plan, nothing added, nothing changed. He asked if I wanted insurance, I said no. The rep in the store assured me everything would stay exactly as it was. There is no way on earth he misunderstood me. So either he accidentally added an extra $4/month service, or he did it on purpose just to get some commission.Somehow, the guy in the store also managed to cancel my wifes SIM, making it useless. She wasnt even with me, so she was unpleasantly surprised to find her phone suddenly stop working while she was traveling. Whatever the guy in the store did caused both our old SIM cards to become useless. There was no way for tech support to re-activate either my or her old SIM due to the changes he had made. So in order to get her phone working again, I had to go back to the store and get a completely new SIM card for her.I recommend avoiding this store altogether.

Very lousy in a bad way they treat you

Mismanaged store. Which is a shame because most T-Mobiles are pretty good. This is store has gotten pretty horrible. Management should do something.

Ive always had good service here. Great for Spanish speakers.

My concerns are always explain thoroughly!

Friendly staff and didnt have to wait to get help

Great customer service

The service is perfect and Andre is the best customer service

I always have a good experience at this store

Moises the sales representative is the best in customer service.

Great customers service

Typical T-Mobile store. Very friendly employees, short wait, and easy parking.

Nice employees willing to help you

Supervisor Gary was very nasty, was not helping my situation only finding fault in my bill which there was no fault except from the company. Poor poor customer service. Will never visit this store again.

Very little stock, took a long time to receive help

This store is really bad I went there like 2 weeks ago I brought myself a new iPhone and they had track down my phone and dis connect my phone and I had to pay $15.00 because there was a man that worked there and I did tell him not to charged me but he still did.I disaggre with this store you guys should go to Verizon or sprint

Very good

Knowledgeable and fast

Good Experience

Great service

Creepy service at all

Little kindness

Excellent attention !! Very kind everyone who works thereJessica attended me very professionally.

Excellent

Great service

They work very badly, they are racist, if youre not from their country, they dont help you