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Celltech | Cell Phone Repair in Hurst
1101 Melbourne Road, North East Mall Kiosk 92, Hurst, TX 76053, United States
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Celltech | Cell Phone Repair in Hurst
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Ja
Review №1

My phone was acting up earlier today and in honesty my phone is basically my life line. I called many other phone repair shops and none of them seemed to care or want to really explain to me why my phone was glitching. Once I called Sony immediately told me to come in and once I got here he took no time at all to fix my phone. He also took the time to teach me about why it happened and how I can prevent it in the future. From now on I won’t go anywhere else but this family amazing family owned business. Thanks a lot Sony for your kindness!

IR
Review №2

North east mall I had a great experience with Sony one of the tech workers, my phone had battery problem and then I can to Sony he mad it easy for me to understand the problem. But I didn’t have the money on that day so he cut me a deal for $60 instead of $110 what a great guy. Cell tech in northeast mall in front of papaya. I always come to this locating to fix my phones

Mi
Review №3

Google Pixel 3 XL - I shattered my display screen on my Cell phone. Called 3 different places, Celltech had the best price by far. Took it in, dropped it off with Sony the Manager. He fixed my phone and its just like new! Very happy with the service I received. The location is immediately outside Papaya clothing on the Northeast Mall. I would recommend them to anyone!

Ri
Review №4

Sony the manager at the celltech was super helpful and gave great info on the products instead of just selling us something informed of the difference between the cheap stuff and good quality thanks Sony

An
Review №5

Best place to come in the north east mall, been coming for 4 years best quality and best prices. Always friendly and fast, located in front of the papaya store .

ke
Review №6

I used him once... and because of how informative Sony was... I came back a second time after speaking with other technicians

Re
Review №7

Second time coming here and my phone has been grea they fix the job and get it done perfectly. !Thank you so much. ! & sony has great customer service

Ja
Review №8

I found this place at Northeast Mall stop by and lo and behold I found the place that took care of the needs I have for my cell phone and you talk about customer service and first come first serve I was at the right place at the right time manager here is named with Sony he treated me like royalty I would recommend that you come by if you need a cell phone repairs or need cell phone thank you very much

Ja
Review №9

I brought in my iPhone with a cracked screen which I thought could not be repaired but the pros at Celltech were so quick to replace it for an amazing price! My phone works like its absolutely new. Hats off.

Ne
Review №10

Sony did a great job only screen repair and only took 30 mins, only one had the screen in stock, location is in front of papaya in northeast mall. Tell your friends and family about Sony at cell tech

ju
Review №11

I broke the screen on my Samsung 8+ today and was told that there was a Verizon store in northeast mall - there is not! I happened to see the cell tech kiosk and asked him about my phone. Long story short, Sony assured me he could fix it and he did! This was 7 pm tonite and they close at 8! He was helpful and he was kind enough to help me at the end of the day. Thanks so much, Sony - my phone is working great!!

Ki
Review №12

This is the second time Ive came and everytime he is quick and efficient. He makes sure before I leave all is working and good to go. Thanks!!

Le
Review №13

Service was amazing the manager Sony explained everything to us.im very pleased with the service and everything was done in a timely manner.

Cl
Review №14

It was a great experience! Sony the manager was excellent & did a great job.

Ge
Review №15

Sony the manager at Northeast Mall gave me outstanding service. I am a mall employee for 26 yrs and he went over and above to take care of me and fixed problem quickly .

Sa
Review №16

Sony was such a great help! I came to the mall to grab a few things for Xmas and I ended up with an almost brand new phone. My screen was so bad I had been thinking of just buying a new one but after getting my screen replaced, I will definitely not need a new phone for a few more years! Sony, was Very understanding and explained the whole process before proceeding with the repairs and it only took 10-15min! Stop buy if you need to get your screen fixed or if you need to unlock your phones. I have 2 locked phones which I can now be able to use after getting them unlocked. 😬

Ja
Review №17

Sony always takes great care of me! Great quality screens and quick service. Located right in front of papaya which is perfect so I can shop while I wait for my repair 😂

Ge
Review №18

Had an emergency at work and while rushing I dropped and cracked my brand new iPhone. Searched on google and Came across Celltech at North East Mall, Euless,Hurst. I came to the location in front of Papaya and Earth bound and I met the company’s Manager Sony. He is such a professional guy as he is master tech certified repair guy dealing with Cellphones and repairs for a long time. He got my phone fixed fully like brand new in less than 15min with high quality parts. Highly satisfied and recommended..Very happy customer🙂

ma
Review №19

I had gotten a screen repair, and then only 4 days later for the screen to stop working. My phone was not cracked and I thought it was easy fix. but I was told I had to pay for a new screen again he tried blaming it on a drop, which did not happen even cracked my tempered glass to prove that I dropped it ? even though it was a new tempered glass with no scratches. He still wanted to prove their was a crack on my phone so then he made a scratch on the screen of the phone! ? and I believed the screen was not placed right and then literally started to pop open to where you can see the inside of the phone. anyway It did seem sketchy from the start since the products looked cheap and over priced . it was just the only open place at the time for me.

sa
Review №20

Sony the manager at Celltech helped me to get my new phone screen and charging port fix in less than 30 minutes. It was worth the drive to north east mall. He was so very professional and I am a very happy customer. Definitely recommend Sony and Celltech. The location in front of Papaya and Earth bound.

Sa
Review №21

Thanks to Sony for providing good customer service. I was able to get few broken screens fixed. The store is close to Papaya in North East mall. It is a busy store.

Ha
Review №22

Sony was fast and amazing! Location right next to Papayas in the northeast mall! He will work with you on the lowest price! Even gave me a free screen cover and fixed my iPhone in 20min!!

Br
Review №23

Tried to get my phone fixed everywhere and they were so unprofessional!!! Sony at CellTech in between papaya and Earthbound trading co @ northeast mall was very nice and respectful he fixed my screen on my 11 pro max with no issues whatsoever!!! He gave me the best deal he could and took no time at all to fix my phone!

un
Review №24

Veeerrrrrrrrrrrryyyyy,Good job I brought my phone and my daughter phone twice ..and they fixed it very fast..Sony helped me all the ti.e and always very professional and pleasant I would recommend him to a body thats having phone issuess

Ng
Review №25

Perfectly got my Samsung note 9 phone.foxed at Celltech north east mall. The manager Sony was so very professional to explain the details of the repair. the location is right in front of Papaya and Earth bound.

Ma
Review №26

My phone now doesnt work properly since new screen..best to go get new phone..beware

to
Review №27

How can you be a tech company that doesn’t accept refunds I bought a case that didn’t workout for my new phone and I am screwed into keeping a case that doesn’t work for me because they don’t have any case that works for me the cashier ANISH was absolutely terrible at customer service yesterday I bought the case he told me I can return the case anytime this week and get a refund never stated that I can only exchange it for another case that’s BS I absolutely do not recommend this place they are all thieves and they try to be nice and be like give you so called discounts

Ca
Review №28

He’s a phone robber . Messes up people’s phones on purpose to make more money . Charger me almost 200$ and my phone just stopped working and he said he tells people to get out when they come back and tell him it doesn’t work

br
Review №29

Sony, the manager of Wireless Gallery (Celltech) located at North East Mall, provided superb services in getting me the right products and repair services at a competitive rate. He was well versed in the upgrades implemented with the new iPhones that no longer uses LCD screens. I was not prepared to spend the additional expense with the new non-LCD screen that is surprisingly a Samsung product; however, Sony and I were able to negotiate a comparable price that even offered a higher discount than Apple and my phone provider. He even threw in a free case and glass tempered screen for free. Heck, I actually bought an additional case and screen after receiving such excellent service. I can truly say that he went above and beyond what I was expecting from his shop. He trully has excellent customer service skills and presented extremely knowledgeable about the various material/ products used to repair the iPhone 11 Max. I advise everyone to check out his shop, which is adjacent to James Avery and directly across from Papaya.

Br
Review №30

Sony is such a fine and kind man..... I broke my phone and in less than a hour he got me right. I didn’t have much money on me but he still helped me. My phone actually looks better than it did before it was broken. NorthEast mall right in front of Papaya store. Cell Tech is where he works. Thanks again Mr Sony!❤️❤️

Bo
Review №31

Sony did the best job at answering all my tedious questions about the process of getting my phone fixed and what the costs were for.Hes located in North East Mall which is kinda cool. I havent been to a Mall in over a decade so it gave me an excuse to walk around like goofy kid for an hour.His location is so easy to find if you enter in through JC Penney. Once you walk out of Penneys, into the mall proper, its a straight shot and about 5 or so stores down. Right in front of EarthBound.Sony is amazingly professional and patientI even got a great massage at the booth next to him while I was waiting.This is the spot to go to get your phone fixed if you wanna just kick it around the joint while your phone gets fixed. Okay.

Za
Review №32

Overpriced screen protector. Not satisfied.

Al
Review №33

Cell tech in front of papaya great service from Sony got me a good deal on my phone overall great customer service

Sa
Review №34

Sori was very sweet and professional. He was the manager at this location and took care of me even though he was really busy with customers. Definitely recommend!

ju
Review №35

The location at northeast mall did an amazing job Sony really knows what he is doing when it comes to repairing my phone

Ch
Review №36

Quick service and good deals can fix basically anything. THANKS SONY! Great manager! Location in front of papaya and earthbound!

Ch
Review №37

My brother and I came to Sony, a manager for this cellphone repair place right in front of Papaya, and he fixed the unfixable. We thought his phone could not be fixed, but Sony fixed my brothers phone and explained every detail. Great customer service.

Ja
Review №38

Great working with them! Was able to find a good case at a reasonable price and they helped me find the right one for my device. They also have a warranty.

Ka
Review №39

They charged me 150 to fix my phone. a week later it stopped working. I took it back up there and they fixed it again. once again the phone is broken. the screen will just shut off. the phone works but you cant see what your doing

Am
Review №40

I am absolutely sold on this spot. Sony was So professional and he quoted me 30 minutes and it was absolutely finished in 30 minutes I got my phone repaired a new case and screen protector all for under 200 bucks and I couldn’t be happier I would refer any running to this place it is fantastic

Ke
Review №41

Great customer service!!! Very fast services . Great cases for both women and men . Sony was very helpful. Cell tech right in front of papaya 🤩🤩🤩😂

Sa
Review №42

The young man is professional, polite, and most importantly works fast. I researched the prices for neighbouring repair places, and the were telling me from 139.00 to 189.00. Verizon warranty would have replaced the phone for 200.00, so it wouldn’t have made sense to use those repair places. The young man here fixed the phone and only charged 102.84.

Kh
Review №43

Had an S9 broken screen. The guys had the screen replaced, the phone looked new and it was the best price point I could find.

Al
Review №44

Was able to fix my phone in 30 minutes great customer service. 10/10 recommend.

Le
Review №45

The best tech in at Northeast mall, he has the best customer care, and he offers the best price on all kind of your cell phone cases, and screen covers. I highly recommend him.

CJ
Review №46

Srijesh was amazing and gave me THE best service! And he was polite. If you break your phone or need anything dealing with phone covers... trust me!

Ja
Review №47

Sony the manager explained the process with me as he was working on my phone he was very professional. I highly recommend this place. It is located in front of Papaya in the Northeast Mall.

Br
Review №48

The back of my phone was broken I came to the location with Sony he was a great helper and had no problems after even fixed my speaker!

Ni
Review №49

Sonny is fast and efficient and will take care of your phone! great customer service !

wi
Review №50

Worse place to go. Got my screen fix and had dead pixels, 3 screens and almost a month later still have a messed up screen.

Su
Review №51

Great service as always. Right out side of papya in north east mall

Na
Review №52

Srijesh was very efficient & friendly. Thank you for your help!

Cy
Review №53

Great and speedy service. Subash was very helpful & professional. Would definitely recommend, great prices & awesome deals !!!!!! 10 stars

Lu
Review №54

Cracked my new iphone and when checked on web, came across Celltech at North east Mall. Went to the location in front of Papaya next to J C Pennies..The manager Sony helped me in such a way to fix my phone in less than 10 minutes. Thanks Sony and Celltech.

Da
Review №55

This is the second time I’ve came to get my phone repaired from this kiosk, and also the second time I am walking away happy!! Excellent and quick service, my go to!!

Fr
Review №56

This place is amazing Sony was very helpful i recommend this place.

Im
Review №57

They were really good at their service and nice with us and affordable prices

Se
Review №58

Need my phone repaired did a great job

Sa
Review №59

Excellent place to repair all your devices.. they have some decent gadgets at a very reasonable price. and the staffs there are very friendly who listen to our every problems without any hesitation. would definitely reccomend the store for everyone.

An
Review №60

Good valve and the prices are great and they’re very friendly and professional

Ke
Review №61

Fix my phone in under 20 minutes, good service:)

Jo
Review №62

I always come to CellTech to get my phone screens replaced outstanding work great value. Most of the time it’s done while I wait.

Ki
Review №63

Yalll he just fixed my phone in like 10 minutes. I highly recommend

Wa
Review №64

Really good place really respectful work with there customers really well

Ba
Review №65

Great prices and service and employees are very friendly and knowledgeable!

Cr
Review №66

I came with my iphone and screen was shattered so i came to this location and they were fast at fixing it and they also gave me a free phone case

tu
Review №67

Samartha was very nice professional i will be coming back!

Ga
Review №68

Do not change any part from there. I change my galaxy s10e in northeast mall.it was so cheaper. Sony changed my screen .it looks brand new.its in infront of papaya.i will not recommend because after few days my speakers don’t work.They will tell you if are not agreed with their price they will say “we will not take any warranty if your some phone functions doesn’t work,and they will ask check your phone” my brand new phone is worthless

Ta
Review №69

Gave me a great deal on multiple phone cases!

Ja
Review №70

Great customer service very pleased Thank You

Al
Review №71

It has the best screen repair!!! Proud of my choice.

co
Review №72

Great cell phone repair; fast, convenient, and cheap. Great quality of work and customer service... just all around great, dont waste your time anywhere else!

Kr
Review №73

Cell tech is a great place to get your phone repaired. Mira was very helpful and did a great job with my phone. She was also very kind, polite, and skilled.This is a great place to have your phone worked on. The workers are very honest and hardworking.

Sa
Review №74

My iphone was in a very bad condition and they repaired it within 15 min. It felt like I got a new phone. Nice price and good customer service. Raul is the best and he’s cute too. 😁

Co
Review №75

Phone was cracked and screen was glitching, Price was fair and service was very fast and I was impressed!

Su
Review №76

The service is very good... Patient and helpful staff.... Reasonable pricing....would definitely recommend it...

Sr
Review №77

I got my phone fixed here. They have fair prices and awesome customer service. Great place to get your phone repaired.

An
Review №78

Celltech in the north east mall was great and fast.

Sa
Review №79

They give good deals amazing phone cases!!!

Sa
Review №80

He was a very good listener and very professional with his work.

Ro
Review №81

Great service at a great price! Highly recommended for cell phone repair. Rajana is the best!

St
Review №82

Awesome prices. Great service. I would definitely recommend coming here for repairs

Jo
Review №83

Very Genuine Service and Quick installation without any hassle. Will definitely recommend.

Fa
Review №84

Fast friendly service and lots to choose from

Sc
Review №85

This is the worst place to get a touch screen replaced... You pay $130 and comes with a gurantee.... Two days later your phone is laying on the desk and you watch it slowly begin cracking again... They say as it was perfect when we left they wouldnt repair it....

Ni
Review №86

Went in to get my phone screen fixed, was helped by Subash. While repairing I also got into a conversation with another gentleman who worked there who was really nice. Subash was really fast on fixing my phone, took him no more than 10 minutes, which is faster than the last time I had it fixed.

Va
Review №87

Subash was very helpful, quick, and efficient!! Took less than 15 mins. Will definitely be coming back if I ever break another iPhone! Great service :)-

Je
Review №88

VERY NICE PEOPLE WHO WORK FAST AND ARE GONNA MAKE SURE YOU GT EVERYTHING YOU ARE PAYING FOR IF I EVER HAVE PHONE ISSUES AGAIN I WILL MOST DEFINITELY BE HERE AGAIN!

Lo
Review №89

Dont take your phone there for a screen repair. I took my sons iphone se to get the cracked screen replaced. They replaced the screen and as soon as we got home my son tried to charge his phone and it would not charge. Took it back and the tech Sam S. said the battery was messed up before he worked on the phone. Which was a lie because it worked fine before we let him work on it. After almost 1 1/2 hours, he told me to come back Monday and let another tech work on the phone. I told him it was a huge inconvenience and asked him to call his manager. Of course the manager was not available. After I pressed him he tried to put the cracked screen back on the phone and refund me my money. He wasnt able to put the cracked screen and had to put a new screen on the phone and give me my money back so now I have a new screen but the phone still will not charge. Its basically useless. I contacted the corporate store in Dallas and was promised a call back and still have not received that call. There is no customer service and I would not let them touch my phone. Go somewhere else.

Ke
Review №90

Tariq sold us a phone case that we were told was $20. When putting it on, he also added a screen protector which he misled us in to getting. We did not ask for it and were told after that it was $15. When going back, we approached very kindly and received a response saying “we do not do refunds”. Trying to get further into it, he eventually said you are right this is my fault. However, we still did not get a refund.

Je
Review №91

Great workers very nice and they know what they are doing. Rahul and Tien are the most entertaining salesperson. Great experience

st
Review №92

Mira, she is awesome! Professional and nice. She fixed our iPhone 6 broken glass in 20minutes.

Al
Review №93

Fast very helpful it was a pleasure doing business I’ll continue coming for phone repairs

Ch
Review №94

Good quality and quick.

Ta
Review №95

Got a deal on my iPhone 7+ screen fixed and a discount on 2 cases! Awesome price! Sai was awesome!

Jo
Review №96

Such a friendly service...ambreen and her team did such a great job fixing my phone and gave me the best deal...place to go to fix your phones!! Thank u guys

Br
Review №97

Subash is amazing! Great care with my phone and had genuine concern to provide me more of what is important to me

Ch
Review №98

I have been to cell tech 13 time to get the problems fixed with my phone get one thing fixed and something else goes wrong i do not recommend this place

Jo
Review №99

GReat pricing . Fast, good work. Will recommend to every and anyone

Ch
Review №100

Great service! Did an awesome job fixing my Galaxy S6 EDGE

Information
21 Photos
100 Comments
4.7 Rating
  • Address:1101 Melbourne Road, North East Mall Kiosk 92, Hurst, TX 76053, United States
  • Site:https://mycelltech.com/
  • Phone:+1 972-467-5637
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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