I have a teenager that likes to have a lot of “accidents”... they take such good care of us every time... even throw in discounts where they can. This team is the sweetest and so professional. LOVE YOU GUYS! See y’all in a few months (like usual) 😂.
I was very satisfied with the service here. Let me start off by just saying this. When I pulled the phone from my pocket for them to fix pieces of the glass were in my hand from the screen. The home button didn’t function. At all. And there was pretty good size pieces missing from my screen. They fixed it no problem and in a very professional and timely manner. I highly recommend them. The price is very fair and very amazing. I wish my phone insurance worked with them. Everything I need fixed I would be using them.
When in yesterday to get my sons tablet fixed. He had broken the charger in the port. Called and said come on in it’s a easy fix. I got there and had the pleasure of dealing with Kyle. He was able to fix the problem quickly. They are also super easy to get to in the mall so you don’t have to go walking around and dealing with mall crowds. Would highly recommend.
This repair shop is the best i had a really cracked phone at the bottom and boom in 4-7 mintues done very safsisfed
This was my second visit to the place to get my broken screen repaired. Folks here are friendly and professional. They got me out quickly and that’s something I value the most. Satisfied with the quality of service.
Weve taken my daughters iPad in a few times. Each time the problem was solved and the price was very reasonable. They are super honest and on one occasion we left without being charged because all we needed was a new charging cord. Ill never go anywhere else. Highly recommend them!
Took my sons iPhone 8 too the store for a repair on the screen, the repair was a good price ($100), and the time it took to repair was only 20 minutes making it the fastest repair I’ve experienced. Would recommend to people needing phone repairs.
Very quick about their service, would highly recommend to anyone if questioning where to take their phone to get repaired.
Thank you very much for you incredible services. 🙏🏾🙏🏾🙏🏾
Professional and helpful. Follow up with calls or text. Great prices
This is a nice little outfit in the mall! I told Kyle how my phone was a rare Sony version and the touch capability of the screen was deteriorating. He told me it was not a problem and ordered an exact replica Sony replacement screen. The screen came in as a complete assembly with four corners attached using factory glue. This helped to make his repair work seamless after swapping the screens. My phone looked and worked as good as the day I had bought it, if not better. Great place doing quality work! You will not be disappointed! Thank you again!!
They did a great job of turning my daughters frown upside down after she broke her screen. They were fast and very helpful. Thank you!
I had to have my granddaughters port fixed in herI phone because it would no longer charge. I called IFixandRepair and it was late in the day they said they could fix it that day and not only did her port need replaced but they called while we walked around the mall and let us know her battery needed to be replaced to. It only took about 30-45 minutes.I have also had my granddaughters IPad screen replaced twice. They were so kind and so knowledgeable! I highly recommend them I will continue to use them I would rather go there than the phone stores.Thank you guys again!
I went in to get my glass screen changed. My phone broke and I heard good things so I went. Before I went in everything functioned normally, before even leaving I noticed my FaceID wasn’t working. The guy blamed me. But they replaced the whole screen and not the glass so how could that be anything to do with me. After asking him to check he started claiming he had been recording me. He was extremely rude and now my screen doesn’t work in some spots. I’ve tried calling and even getting in touch with the 800 number, there has been zero response and now I’m out $200. Thanks.
Raleigh and Kyle helped me so much as well as they gave me a great deal and honored that deal the next day it was offered to me I highly recommend them and I also have a lifetime warranty with them
Got a brand new Samsung galaxy s20 fe, and cracked the glass on the back camera 2 days later. Out of all the repair shops I called, this place had the best price. He did not have the part in store but ordered it with overnight shipping. I just got it fixed in 10 minutes. Loved this place and will come back if ever needed. Super friendly and professional.
Kyle was awesome!! will sure go back if I ever need to always takes care of me and makes sure I’m happy
My son shattered his iPad Pro screen so I took it here to be replaced for what I thought was going to be a great experience. My husband took it in, as well as a second iPad we needed fixed. All that wasn’t working was the iPad screens.... the guy fixing it calls him and says the charging port is loose and needs fixed, IT WASNT LOOSE WHEN WE LEFT IT, I decline, my husband picks it up and brings it home with the new screen and the charging port is all dinged up and scratched and won’t even hold a charging cable in. And yet somehow they say it was like that when they received it. Interesting since the charging port had no issues at all. Now I’m out $200+ and my iPad can’t be charged. Would never recommend here.
We have used Kyle and iFix cell phone repair multiple times over the last several years. Without exception, he has been easy to work with and always has the best price. Not only that, but he is fast! Can’t say enough good about Kyle and iFix at NorthEast Mall! I wish every business was a joy to work with like Kyle!
They fixed my iPad the same day. Super nice!
I had a piece of a charger in stuck in my port of my iPhone XR. Been to several places to try to repair it. Even Geek Squad at Best Buy. EVERYONE said I need to replace the phone. This establishment was suggested to me by the ATT store. I drove there in 20° weather. It took the guy 30 seconds if not less to fix it. And he did not charge me at all. Thank you sooooo much. I am forever grateful
This is the only place I go to repair my phones when needed. Always reliable, honest and not over priced. They’ve always told me when they can fix it and when they recommend another option without overcharging for their services.
Anyone that needs there phone fix, got to Kyle!! Literally so sweet business man, and affordable! Helps you out as much as he can!
Such nice guys. And to think they work on anything electronic, not just phones!What a deal!
The only place i will go to get my phone repaired. The owner is an exceptional businessman and a great conversationalist! Will not steer you in the wrong direction and will give you a great price! Highly recommend ( Trust me ive broken my phone 12 times in a year)
I’ve had a few repairs done to my iPhones over the years. The guys that work here know how to diagnose a problem quickly and the repairs have been affordable even with the weird port replacement that my 6s needed one time.I know who to go to and have let my friends know where to go for excellent service.Thanks bunches,Karen
I cracked the small glass covering the back camera of my Galaxy S10. I called Best Buy and they said they dont have the parts for my phone yet. Called another repair company and he told me it would be cheaper to buy a new phone than him replacing the small piece. Talked to the owner at iFixandRepair and he said, Ill take care of it for $75. These guys did an amazing job and had my phone fixed in 30 minutes. I highly recommend this store and will definitely be coming back for any screen repairs. Awesome job!!
Reliable and fast, have my goto spot now. Thanks guys/gals!
I have used iFixandRepair several times for iPhone repair or to purchase phone accessories. iFixandRepair has a large inventory of accessories which are sometimes hard to find in other stores. The staff is very attentive, friendly, knowledgeable and provide a professional customer service. Repairs are made in a minimum amount of time at a reasonable cost. iFixandRepair is the only phone repair my family and I use.
My IPhone XS Max had a unresponsive black screen(Display problem) and I was without a phone for 4 days, so we called the apple store and they were temporarily closed due to COVID-19 so my boyfriend looked up and found this place. When we got there the man was so kind and very sweet. He was truly Passionate about what he does making little jokes to us. Like I told him to was the second time I had this happen to my iPhone and he said “Your iPhone was like bye I’m out” which to me was funny and he also explained to us why the iPhone does that and what we would be dealing with if it didn’t pass the reset test. He didn’t leave wondering like “Why is my phone wiped out”(Unless you have iCloud) He talked to us about his day and stuff so over all he was very very great and an excellent person for customer service I HIGHLY RECOMMEND you guys go to him.
Fixed my phone very quickly with great quality and customer service had a amazing experience
Great service amazing work
Super fast! Staff was personable and friendly. My iPhone is as good as new after the screen replacement. Thank ifix!
I paid $86 for my daughter’s cellphone screen to be repaired. Made sure that I purchased a protective case that covered the front and the back of the phone. The very next day the screen had 3 cracks in it. My daughter did not drop the phone or anything. My husband took the phone back because I was told that there was a 30 day warranty on the screen. My husband was told that the screen was damaged by it being dropped or that it had fallen and that it is not covered by the warranty and wanted to charge him $70 to fix the screen again. That was the only solution that was offered and claimed that, that was a “deep” discount. They didn’t want to hear anything else from husband and said that they were going to call the police on him if he didn’t leave the store. What bothers me the most is how nice the employees were when I took the phone in to be fixed because they were getting my money but when my husband took the phone back with a problem he was told flat out that it wasn’t covered and to pay more money to fix it again or get out. They didn’t even try to take the time to explain how they figured the screen was damaged from it being “dropped”. They took the phone out of the protective case to look at it but then tried to hand it back to husband without placing it back in the case. This was a very disappointing experience and I will never use their services again.
I thought my phone was dead. Friend said try these guys.I said, Whats to lose?Tech said Can you come back in an hour?😜 Try these guys.
We went in today because my phone wasnt charging no more and the guy that took care of us was really helpful and nice, totally recommend this place
They did a great job. If I ever have any issues, I know where to get it fixed. Apple wouldn’t replace just the camera. They said they had to replace the the screen as well because two pixels were damaged. They wanted $300 for the screen. Phone is working great and I can live with the two damaged pixels. Apple wanted almost $400.00, got my phone fixed for $130.00 I’m a happy guy and highly recommend these guys!
Was perfect. Fixed my phone to my satisfaction.
This is my go to spot for fixing cracks and battery issues. I use them for my company iPhones which I have 50+ and they do so great I give them all my business. Always quick and competitive on their pricing. Amazing customer service. Top notch business.
Recently broke the screen on my iPhone 7 and went here for the repairs. They did a great job of explaining my options on screens and got it fixed as soon as they had the parts ready. The screen looks great and I haven’t had any issues yet. Would definitely recommend giving them a try.
Wow!!!! The service we had here from Riley was immpeccable, easy, and fast! He fixed my broken screen less than 30mins also renewed my husbands battery. The cheapest deal in the metroplex and the best quality! I HIGHLY reccomend this place for any and every phone repair, do not go anywhere else!!!!!Thanks Riley for loving what you do and serving others with your all! You made our day today, keep up the awesomeness!
These guys are awesome, fast, thorough, great prices. They changed my iPhone battery quickly and about half the price of other places in or near Keller. I enjoyed their banter and stories while they worked. They love their job and it shows. I’ll be baaaack!
Wonderful job. The entire exterior of my phone was cracked. Looked like brand new when done. Had a minor issue with it not working 100% the way I expected, I took it back and they fixed it in a matter of minutes. Very knowledgeable and accomodating as well.
Update: Kyle took care of me and helped make my phone right.I can’t fathom why this store would get a 5 star review!?!?! The customer service was the best thing about this place but goodness, they have the worst quality on replacement screens. The first time I went in, the customer service was great and he fixed the screen in minutes. This was at closing time because I was going out of town the following morning. That night, I already knew I would be back when I got back in town. The color was off on the phone and the back button was sticking and the screen turned black when you turned to watch a movie. Came in for warranty on the screen and it seemed to work fine that day and the next few days. Now I’m back to just needing a whole new phone. I should of done the replacement with my warranty but chose this instead. I was going to get the camera fixed with them but seems it won’t ever work either so I’m not going to waste my money. If you hover over the buttons holding it in a certain way, it starts pushing them for you. What a waste. Steer clear of the quality of their screens.
Awesome job. Eli does amazing work. Got my 6+ screen replaced. Very nice. Highly recommend coming here. Super fast too!
My IPhone 7 screen was completely black. I went to Apple and they couldn’t help. I come here and they fix it in an hour and with excellent service!!! And excellent price as well
Eli at the Northeast Mall location has the best customer service overall. He went above and beyond to fix my grandsons phone within minutes! Great personality and made sure the phone repair was fixed and ready to use. No charge for this service!I was definitely impressed even though I insisted to pay. Eli thank you for making our day!!!
The employee that i had if i remember correctly hes was a rough 6’ guy blond (?) hair, pretty eyes, great smile and he was very helpful! Had great customer service and great patience for me . I wish i knew his name but thank you Tall Blond(?) and handsome!
Spent 150$ on a new screen, new case, and glass screen protector. The only reason the case was bought was because the person there threw there phone around boasting about the cases durability. All fine and dandy pay and leave happy. It was quick and what we wanted. After less then 24 hours the phone was dropped from less three feet. The screen underneath the glass protector broke. The 40$ case and 20$ glass screen protector did nothing to prevent any damage. These are cheap products marked up to make a quick product. The glass screens used are cheap and not worth it. After going to a new place and comparing the glass.Honestly save your money. And if you are still compaled to buy from this place at least spend the extra money and get the 40$+ glass screen protector, that’s the only way anything can be done. There 30 day warranty is straight trash. You can find cheaper and much better cases online. You can always other places with better prices on screen repair. As with the cases you can find better and cheaper screen protectors online. My 10$ glass screen protector and 25$ case have protected my phone from more falls then I can count.
Kyle the owner is a great guy. He is very responsive and fixed my iPhone within an hour of calling him on the phone. I was excited to see a young entrepreneur that was ready to earn my business. I will refer all my friends and family to Kyle.
Very courteous and professional staff. Had my Galaxy S8+ screen repaired 5 months ago, and have had no issues with it. Quick and easy place to get your phone screen replaced. Highly recommend this place.
I had my iPad screen replaced. The staff was prompt and the repair was perfect.
Very quick with repair. Very helpful with finding a case. Not to expensive but very good case. Very very friendly. Enjoyed my experience very much. :) go see them and they will take care of your phone.
These guys do fantastic work. I’ve used them for a long time, and never had issues. They’re friendly and helpful. I’ve recommended them to multiple friends and they all love the work done.
Friendly people, good service.
Love this place. If you need a phone fixed I would highly recommend coming here. Called around and got kyle on the phone and got my iPhone done the same day for $60 good deal!!!! Thanks Kyle!!
I have been in multiple times and they have been beyond helpful in fixing or answering any questions I had. They have the best customer service and back any work they do. This is the only place I would recommend to do any screen repair, phone or tablet work. I will definitely be back anytime I need something. Kyle knows his business and always helped steer me in the right direction. Would do more stars if I could.
So for the longest time my phone hasnt wanted to charge and I was told it would cost a lot to fix it. I was walking by and thought I would just ask and he fixed it for me on the spot. Come check out this place, they are amazing
If you’re having trouble with your iPhone charging. You’re having to hold the charging cord in weird positions to get it to charge. Or it’s just loose and won’t stay in there. Usually the charging port is just dirty. I literally walked in there I was in there less than two minutes. Mason clean the charging port didn’t charge me anything. In my opinion they should charge something for that. I would definitely recommend this place.
After being told by Apple that my antenna was broken and only fix was a $300 phone, Kyle and Mason told me otherwise and fixed the antenna for a fraction of the cost. Very pleased with their service and friendliness. I also left knowing I can come back if anything wasnt working the way I expected it to. They stand behind their work. Well done!!
Awesome experience replacing my cracked iPhone screen. Fast and professional. Nicest people too. They even honored the price that the att store said that it would cost. Very happy customer
This store has done a wonderful job! They replaced my screen and I bought a new phone case. Excellent price, customer service has been wonderful. They also fixed my girlfriends screen and just replaced her battery. All done very quick and we’ve both had zero issues! I always go here if I need anything done to my phone. I’ve never once used an Apple store!
So happy to find this place! Professional, quick and reasonable on price! Lots of great specials and did great work
Rick gave me a very impressive excellency on technical know how on cell phones and the repairs and his familiarity with store products. That made me felt comfortable and would like to visit this store again in near future.Mike
Their glass is very cheap and unreliable. If I could give this place zero stars I would. They repaired my phone 2 days ago and after just one drop the entire screen fell off. In the process of trying to put the screen back inside the phone, the top of the screen cracked. They were unwilling to repair this despite their promise of a 30 day warranty, which no one explained did not cover physical damage. When I spoke with the owner he was extremely rude and unwilling to listen. I spent over $100 with this place. I would not recommend this store to anyone. They’re overpriced and have awful customer service. MK Phone Store in Dallas is much better and charges nearly half the amount that this store does.
It was quick and efficient. I was addressed as soon as I arrived and taken care of in a neat and orderly fashion. Very good with customers in my opinion.Theyre just as good with customers as they are with your broken device. The time it took to fix my IPhone 6S took no more than 50 minutes.Safe to say I was pleased with my visit
Great place! Always informative when bringing your device in for service. Quick with repairs and awesome with following up afterwards to make sure everything is still good
This is the place to go. I’ve been going here for awhile and the service is never bad. I highly recommend them!
The best place to get your phone or watch fixed! I will definitely come back and recommended anyone to come. Guy was really helpful and prices were the cheapest i have found! 2 👍👍thumbs up from me
Went to Apple to fix the battery on my first gen watch. They wanted $200, so I told them thanks for checking but no. Went to Ifixandrepair and it was like $80 if I recall right with labor. Had it done in an hour. The screen did end up falling off later that night from fixing the battery. Called and spoke with a store rep and they fixed the issue next day at no charge. Great guys and very personable. If I have any more issues, I’ll be coming back here for sure
Replaced my iPad screen in a timely manner and very reasonable price. Very professional.
Jay and Eli were both amazing helpers! Jay helped me make sure I got what I need to get my samsung galaxy s6 fix. It took a little time because i did have to special order it, but it was definitely worth the wait! Eli made sure i knew what was going on with my phone. I definitely will be going back soon to fix my other phone! I definitely recommend this awesome place. They have great customer service and communication skills. And they have great prices compared to lot of other place i tried to get my phone fix. Great job Jay and Eli!
Couldn’t get phone port to engage and charge. Fixed it in less than 5 minutes and didn’t charge me. Super nice and professional. Going to here here first for any electronics repair needs. Awesome experience.
No one wants to spend money on a broken screen. I have an iPhone 6S and dropped it face down (with a case) on the concrete. It was $200 for the repair. If youve got to spend the money, this company is fantastic. I dropped my phone off on a Saturday and it was ready in less than 30 minutes. The staff was friendly, knowledgeable, and courteous. I waited a week to write this review in case the phone didnt work properly, but it does. I am very happy with this company and will use them again.
Great phone repair shop! They really know their stuff! Ill definetly recommend them to my friends!
Eli was very nice and helpful, my screen was shattered. it took about 45 mins to fix it (mind you i went on a Monday around 11). I waited to write this review to see if my phone was okay. it is. works perfect. these guys know what they are doing. i recommend.
Kyle did a beret good job the customer service was really good nice and respectful I would recommend to come back
Great service. These guys gave me plenty of options to fix the faulty iPhone that Apple sold to me. I spent $80 to fix both my phone and the front facing camera when the only option Apple gave me was to buy a new phone for $800. These guys were also super fast and had my phone back to me within 45 minutes.
They did a great job! It was awesome to have a phone that I could use again! I will be using them from now on every time I need to get my screen replaced!
Great customer service! I believe Mason is who helped us and he was very friendly and up front. His knowledge about screen repairs was great as well. He was able to fix my phone within an hour even with 2 repairs ahead of me. He also put on my new screen protector since those can be tricky to put on yourself. If I crack my screen again (praying that I don’t), we will definitely come back here!
Great service! They were fast and met all my needs. I will always take my devices here for repair.
Mason was great. He was a help troubleshooting and determining the issue with my iPhone. Quick fix and good price. I would definitely recommend iFixandRepair.
Ive been here twice and both times they repaired my phone screen flawlessly and quickly. They even gave a discount! Great customer service and they were done by the time I grabbed a bite to eat in the mall!
They fixed the face on my iPhone a couple months ago and did everything they said they would do. So I was in need of a tri wing screwdriver to put a new joystick on a Nintendo switch. I stopped by and asked Kyle, the owner, if I could borrow his for a minute! He took the Switch and proceeded to work on fixing it for me. It took him probably 30 min to fix and he would take no money for it! Super nice guy, very honest! Will definitely use them again.
Went in for speaker issue that the phone store said needed to be replaced. They looked at it and cleaned the earpiece NO CHARGE. No replacement needed! Fantastic they didn’t try to scam me for unnecessary repairs. Then I mentioned my battery life is terrible. They ran a scan and it showed it needed replacing. They did it very quickly and for a great price! Definitely will recommend to everyone I know!! Thanks Kyle & Mason
They did a great job fixing 2 of my phone screens in the last few years. I wont go anywhere else and highly recommend bringing your phone to then for any screen repairs!
Kyle and the staff at iFixandRepair will go the entry mile to ensure great service! The original repair was quick
I have taken my phone here twice and each time it was a speedy and convenient. Would much rather bring my iPhone here than go to the apple store.
I liked the case prices but to pay to get your phone fixed there is not worth it $225 to get a new screen and if it doesnt fix your phone problem they charge you a $30 dollar fee. I wouldnt recommend getting your phone fixed there. But if youre looking for cases its a good store. Just dont expect cheap prices to fix your phone.
Fantastic customer service! The employees are obviously well-versed in repair and are honest with their assessments. Theyve fixed my brothers iPad before for reasonable prices, and today they fixed my iPhone 6 Plus screen for free. My family and I will continue coming here, and I definitely recommend anyone to check this place out.
The manager actually took time in his busy schedule to answer me and thank me for rating his excellent establishment!
I am a repeat customer which is a little embarrassing! I wouldnt take my phone to anyone els . Customer service is amazing and the guys are friendly and fun. The work they do is always perfect and as quick as possible. These dudes are lifesavers.....and I think i probably helped them learn how to fix a stabbed phone. 😂😂
Sean at iFixRepair was so helpful. I walked in and asked if he would change my plastic screen cover. Sean took care of it right away, no wait!!Thanks Sean!!!
Came from out of town and broke my phone. I was recommended this place by a friend who is also clumsy. Went to the mall and the ifixandrepair store and met Kyle. Kyle hands were doing gods work in the way he was able to fix my phone so quickly and so precisely. Kyle was so very knowledgeable, extremely helpful and made me fill like I was the most important customer in the room. I also had my infant with me so the fact that he was able to complete his work so quickly was great. I highly recommend this place and if you are so lucky to choose who you get, choose Kyle. Always choose kyle
Had a awesome experience with this place. These guys took care of my phone to the full extent. Honestly wont go anywhere else now that I know they are there for phone repairs. Fast and extremely reasonable. Thank you guys!
We have used iFixandRepair a few times now and we couldn’t be happier! They have fixed cracked screens on our phones and were so fast. We walked around and did some shopping and they finished before we were done. They have also repaired a smart Tv of ours that went out and we haven’t had any issues with it since! Definitely recommend this company.
Had a few of my devices taken in to get fixed! Always pleased with the pricing. Will continue to go to them to get my devices fixed!
This place is horrible! The owner is rude also he tried to play me by acting like he fixed my phone. He said I had a 30 day warranty on it. When I called 2 days later because my so called “new screen” was glitching we refused to fix it. I reminded him about the warranty and he said to bad and hung up. Never going back. Do NOT trust this place!!!
Great job and great customer service. Had 2 phones repairs and no problems.
Excellent customer service ! And very quick to fix the Device highly recommend it if you have a damaged device