I had read some great reviews about Novak Motors Service Center, and I needed a good, trustworthy, reliable maintenance facility. I stopped into Novak Motors Service Center, and was immediately impressed with the facility itself, very clean, bright professional looking. I then spoke to Terry who was extremely polite, friendly, knowledgeable, and helpful. I spoke with him about the work I needed done on my F150, and he told me it would be no problem. I brought my truck in for repairs in the morning and by lunchtime Terry called me with a status update. By the end of the day the maintenance personnel had completed the normal maintenance and had discovered several items that needed attention. Terry provided me with an estimate for the work which I thought was more than fair. After completing the work the actual bill came in less than the estimate, which was a nice surprise. My truck is running fantastic, and I would highly recommend Novak Motors Service Center, Terry and his crew for you vehicle maintenance needs. They are OUTSTANDING!!!!

Update 6/13/21 - Continued service and great communication. Trusted.Shout to Bradley and everybody at Novak Motors. They helped me get my truck running strong again. (Waited a week to post this and no engine light or squeaks anymore)Very friendly and kept me up-to-date the whole time. Told me recommendations but did not force them on me.They even gave me a discount & complimentary ride when I needed to drop off my vehicle.Clean waiting & restroom too.

I stopped here today on a whim, and I’m so glad I did!I’ve been needing to get my annual inspection done on my car so I can renew my car tags, but also needed a oil change and my tires rotated. Normally I go to a chain store for this, but I didn’t have 3 hours to spare for them. So as I was driving to another small shop for a quick inspection, I realized they turned into a whole different service and were way too busy for me. So I turned around because I remember seeing another shop...Novak Motors.I walk inside and was quickly greeted by Terry the Service Director. I originally just asked for an inspection and they could get me in right away, but he also let me know they are a full service shop for oil changes etc. Lucky for me they had time to do every thing I needed, and I was then placed in the capable hands of Bradley. It was brought to my attention during the oil change that a part was stripped and it could give them some difficulty, but luckily it all went smoothly. I told them I greatly appreciated their honesty and before I knew it, the service was finished!If you want prompt, professional, friendly, and honest work, go to Novak Motors. I’ll definitely be returning!

On April 21, 2021 I (thankfully) was parked in the parking lot next to Novak Motors. After picking up a cake from Claudia’s Cakes, I got into my 2008 Kia to leave. Unfortunately, my car would not shift out of PARK. I walked over to Novak and was greeted by Zik. I explained my situation and he kindly came over to check out my car. After 30 minutes or so, and a trip back to his shop to get another tool, he was able to get my car operable. I was so very grateful to Zik for going the extra mile to help me...he was pleasant and informative, and reinforced my decision to buy another vehicle soon. I had read other positive comments about Novak on Nextdoor, and am happy to share my experience and recommend their service.

Took 1999 Toyota Forerunner in for new radiator. Excellent service at very fair price. Service was as promised on time.

Very professional. Needed a new bumper for my Jeep. Got me right in and replaced it for me quickly and professional. Would recommend this place for any service. I will not go anywhere else

Very professional and quick and quality work. Came to them after another business said they couldnt do the work on my car and after they gave me price quote and said they could, but with that mishap I was able to come to Novak Motors and get my car fixed . Terry the service director is very nice and professional!! Thank you again for a great first experience and today I came back for an oil change !!

The wonderful receptionists were very knowledgeable and took the time to explain everything for me. They truly are honest people here. Quality work and great people all around.

Great customer service. Quick, efficient and thorough. The waiting area was nice and clean as well! I will definitely be back for my next oil change.

Perfect service! Excellent in every way. The (3) wiper blades needed replacing before inspection and that was pointed out. We didnt opt for this service since its an easy job for me to do, but your tech didnt push the service on my wife like so many shops tend to do with the ladies. I think we have found our new service center especially since Cadillac now charges $120.00 for a basic oil change! LOL We will be back!

I had a great experience at Novak Motors today. Very professional and thorough! Thanks guys!

When customer service is important to you, you take every opportunity to make a comeback #trust (yes, they truly care about you)

I have seen this shop near my house and finally decided to take my truck there for an oil change. I found a Groupon and purchased it. I made an appointment and they got me in the same day. The service manager, Terry, was friendly and professional. He accepted the Groupon without hassle and even have me an extra discount on an additional service that I had done since it was my first time. They got me in and out in a reasonable amount of time. I am happy with the service and plan to return again.

I was expecting to get the same-ol women speak treatment in a service shop. What a surprise to NOT BE TREATED THAT WAY!Over-the-top professionalism, clear details on what they would look for and how long it might take. After the diagnosis, they went over each of the items again to tell me what it was not, then what it was! Not a dime was spent until we were all on the same page of what work was getting done and the final price. My car runs like new again! Love this shop!

Been getting my Truck and Jeep serviced at this Service Center for over a year now. Very friendly, knowledgeable staff. Looks after what matters the customer. Upfront and accurate on pricing before work is performed. I drive 30-45 mins just to get my regular servicing done there. Wait times have always been shorter than projected at the time of arrival. Nice job Management team your doing it right!!

Friendly staff. Speedy service. Highly recommend!

Great service & good prices. Didnt try to over sell repairs & unnecessary add-ons, and I appreciate that! Friendly, clean, & quick. All points inspection, oil change, & state inspection. Will definitely be back!

Great pricing and frendly service. We take all of our company trucks and personal vehicles to them. They never try to sell more and are very honest. I strongly recommend.

Highly recommend! The staff was very friendly and helpful. I am very happy with the work they performed on my vehicle.

Great, fast, and honest service... will definitely be back for future needs

Great service! Good people! Will definitely use again when I need work done to any of my vehicles.......

Just got an oil change but they have been very friendly and speedy.

The staff is super friendly and they work very quickly. I had a great experience.

If you are looking for great service this is the best place I’ve found. I would recommend them to anyone in need of car service.

Everything was simple, easy to understand and my ride was fixed right the first time!

If youre looking for a Happy customer service experience dont go here! After trying them out on both our vechicles we would never recommend them to anyone.They broke my husbands heater (which the admitted) but were unable to fix it when he brought it back in.My car broke down a week later, was towed there and they couldnt find anything wrong even though the check engine light kept coming on when it got cold outside. A week after that, the same thing happened. They had my car for an entire day both times.We towed it to Mid Cities Service Center in Euless and they found the problem in an hour. A cracked Manifold.We contacted Adam, the General Manager of Novack Motors 2 weeks ago and he said he would call back. He never has. Weve called 4 times but nobody will take a message.Meanwhile, my husband is still cold and without a heater and Im still hot over their lack of concern over the customer service we didnt receive. Did I mention we paid out over $2000.00 to Novack Service Center???Denise & Mike Sutter-Mizelle

Great service! Direct and helped me get what I needed.