I am definitely coming back here for all of my car needs. Everyone is so honest & friendly- super quick turnaround. Rex Baugus helped me after another shop quoted me over $1500 for general maintenance- he explained to me what was likely going on with my car, where the other shop was overcharging, and even where the other shop was saving me some money & not charging where they could have. Picked up my car for less than 1/5 of the original quote and my car drives great. I believe DFW Frame does everything except body work- I will be referring everybody here, & all my future oil changes!
Super fast turnaround, same-day. Able to squeeze our repair in during times waiting for parts for other repairs. Reasonable rates that got us back on the road quickly! A+
After reading some of the reviews I had a tiny doubt but since they responded appropriately to these negative reviews I wanted to try them. So glad I did!! This place was wonderful! My experience: I booked an appointment online and followed-up with a phone call to make sure the time was good. When I went in for my appointment I was greeted promptly and professionally. The office was very nice and and comfortable with some little extras that make you feel welcomed. Mitch listened and asked great questions without making me feel like a goober then my car was promptly serviced! The cost was exactly what I expected and they absolutely did NOT try to up-sell me in any way. They could have tried as there were some open questions about my repair. They accurately diagnosed and fixed my issue. I HIGHLY recommend this business!
Seriously AMAZING Service!! I can’t say enough about Jimmy, Rex and Mitch and how they took care of us and our 2008 Honda Accord. We had an oil leak and these days it’s hard to trust anyone with vehicle maintenance. I appreciate their hard work and great customer service. We will be back!
I have been to DFW Frame and Alignment two times now for my F-350. The first time was fantastic. They made quick work of the trucks alignment and helped me torque a bolt that had a spec higher than any of my wrenches could go. The second time was fine. The job took longer than I thought it should and I had to call several times and bug the guys to get an update. They were probably just swamped but it was a little frustrating. I still would recommend these guys, particularly for large trucks with long wheelbases. A lot of other places dont even have machines that will work to do an alignment on my F-350.
Rex and his team did a fabulous job of diagnosing my alignment issue and was able to skillfully order the right parts and fix it the same day. They did a great job of correcting the steering problem that I had been having for awhile. I had become very frustrated after going to two other places prior and being told it was fixed when it actually wasn’t. Thank you again Rex for your superior customer service and professionalism. I would highly recommend your services to anyone.
We have used them for multiple vehicles over the years and have always had honest great service! Jimmy is great to communicate and clearly explains the process.
I went in due to a noise on my right front wheel every time I hit a bump. They stated it was the tie rod and tightened it. I had it at another shop three weeks before and that was already done. They come back later stating that my bushings were missing I asked for pictures he delayed in getting those pictures to me and when he finally sent them there were two things I noticed 1- it was on the left side that was missing ( i looked when I got home ) and 2- the area was shiny like it was just taken off. If the other shop had removed them after three weeks there would have been dirt and road grime. Also those were just put on and brand new so no way they would have magically worn out or vanished. My husband and neighbor ( who knows these guys personally ) put them on and stated there was no way they could have or would have come off. They stated Id need another alignment afterwards. Another thing is I had them do an oil change to they were to use the filter I had and did but charged me for theirs and I got told he didnt know when he was sitting there while I was telling the mechanic to use mine I had three in the trunk. Instead of refunding the money to my card got told theyd take it off the bill next I came in. There will NOT be a next time.
There is a man named Rex that works there that has completely taken advantage of my 19 year-old daughter. He had a car accident that was completely his fault & promised to make it right. He has lied repeatedly & now my daughter is losing her car. Not to mention her car insurance is going to be impacted for the next 7 years…..he has promised to make this right but has failed to do so. He hasn’t paid for anything that he promised other than my insurance deductible. He is a liar & I would not recommended any place that would employee someone like this in their establishment. I have proof thru text that he admitted that it was all his fault but he will not give his insurance info to us……
Those who work there work there are at ease when you speak with them so I know they’re satisfied to do the job rightThanks again
DFW Frame and Alignment completed an alignment service and tire rotation for my Mustang and the car is tracking like new. Thanks for the top service and quick turn-around.
Yikes. Brought my truck in for a quote. Based on what they said, I’m not sure anyone even looked at my truck.They can’t tell the difference between welded on versus bolted on parts? Nah, I’ll pass.
My husband and I brought our lifted Dodge 2500 truck to these guys after a wreck. We are very happy with the service we received. They are a family owned and operated business and go out of their way to do the job right. Jimmy is awesome and stands by the shops work. We highly recommend DFW Frame and Alignment. They really take pride in their work and want to get it done right for the customer. Thanks guys for all your hard work on our truck! Not to mention, they went out of their way and stayed 2 hours past the closing time to get our truck done on time, so that we could get to a job out of state. Exceptional service!!! Thanks again DFW Frame and Alignment!!!
These guys are top notch. Very professional and great communication. Will use them again if I need an accurate diagnosis of the frame / rear end and any other suspension componants.
Great experience. I had what appeared to be light frame damage to my car. Brought it into DFW Frame and Alignment, they were able to show me the full extent of the damage. What appeared to be minor, in fact, reached farther into the chassis than I could initially see. Rex was great. Very congenial and professional. Showed me, and told me, what would be needed to do to fix the issue and the potential cost of said fix. Even though I chose not to commence with the repair, he was forthcoming with potential options and places that could help me out. Luckily, this was a project car and not my daily. Nonetheless, I was impressed at the level of professionalism and willingness to look out for the customer.
Good work done fast. Getting stuff done is dying. This place gets stuff done.
I would have really liked to give these guys a good review. They were professional and accommodating in person and on the phone. However, the quality of the alignment I received was not good at all. I gave them specific specs referencing caster and toe. Camber is not adjustable on my 2018 Ram 2500. The specs explicitly said do not cross caster my truck as it will cause chassis lean and poor ride quality. I could immediately tell the alignment was off driving home that night and two days later noticed chassis lean after the vulcanized bushings reset themselves. Also, my steering was not aligned at all. I ended up performing the alignment myself with the help of a friend. The alignment was incredibly easy to do in addition to lining up my steering wheel. Disappointed that I spent $210 on an alignment that was way off and that the reviews lead me astray.
Easy to get quick service on the Jeep and the Focus. All work done right the first time, quickly and ready to go
This company truly cares about doing the job right. They displayed amazing customer service on my tricky repair.
This place is awesome! The guys that run and own the place are super upfront as well as friendly. I dont take my car anywhere else. I trust them fully to not upsell to me and make sure that my car gets exactly what it needs
When I think of this place I think their name should be changed to “gouge o matic.” I have had trouble with them before calling out many more parts than are needed to remedy a situation, and trying to give me the hard sell why I’ve got to buy these parts to fix the problem. In the past to replace a heater core they insisted I needed a new radiator too, and they didn’t get the job. They have tried to demand I replace oxygen sensors when there is no check engine light illuminated on the dashboard. I called today to find out what they would charge me to put a couple cans of R134A Freon in a car that is still cooling but a little low on Freon. It’s still working and is suffering from sitting up, and nobody needs to open the sealed system to fix that.I want one or two as needed 1lb cans of R134A put into the low side of the air conditioner and that’s it. Close the lid and forget about it – this is easy stuff. They told me the system needs to be evacuated and to re-pull a vacuum then re-charge the system for a sum of around $200.00. Listen, if you get a flat tire and you buy a new car that is guaranteed to fix your problem, and this is guaranteed to fix my air conditioner. Except that I don’t need all that, and I know it. That makes their recommendations nothing less than gouging the customer, and taking advantage of the ignorant. I hung the phone up frustrated with myself because I already knew they would quote something ridiculous, and life has not changed a bit.If you want your car repaired with the most extreme number of parts, and most expensive process available, this is the place for you. IF you enjoy charitable contributions to profitable businesses that take advantage of people; again this is a perfect place to look.If you just want the faulty condition cleared, and only the affected part, you had better look for a mechanic that’s in your best interest. I’ll drive around hot forever before I’ll pay $200 to have the air conditioner topped off with an $8 can of R134A.This place has done quality work for me, but trying to fight them down to what I really need isn’t worth the struggle required to get it.There once was a sign in their lobby that said something about a God fearing man just trying to make an honest living. Im still choking on that because their diagnoses are not remotely honest, and they are making a lot on the sale of not needed parts and the labor to install them. And when that happens many customers dont know enough about the repair process to understand theyve been short-changed.
They fix my toyota corolla 2018. I had an accident and they help with everything.. my car is great right now.Thanks guys!
They are the best! Up front, honest, full of integrity. They will keep you updated and informed and always exceed my expectations. Almost 20 years and counting- will always come here for service.
The best alignment facility Ive found in DFW.Professionals at a reasonable price.They fixed my shade tree mechanic fix and got the Jeep Wrangler steering aligned that got rid of the Death wobble.Go here with trust!
Ive taken my truck there twice and have had an amazing experience each time, they are there to help you and are willing to work with you, best mechanic place Ive been
Good service, quick and friendly
Place was awesome these guys know what they are doing. Fair prices on everything and super up front. Will be taking more cars there.
Todd was Awesome! They were very thorough and knowledgeable about the suspension issues with my truck. Brought it in on Monday. Todd said it would be ready by 3:00 pm on Tuesday. It was not a simple job! They called at 2:00 pm on Tuesday and said the truck was ready to go!Great service!! Great people!!Definitely (*****) 5star review!!
Great people, great service! I never have to worry if Im getting a fair price or not! Integrity is at the center if their business model!
Good recommendations on alignment on car with slightly modified suspension.
Great guys and one of a few places I will trust with my Land Cruiser. They figured out what another shop couldn’t and fixed it correctly. I wish I would have brought it here to begin with.
I have been bringing all of my family vehicles in need of alignment to DFW Frame and Alignment for over a decade.These folks are as fair, honest and capable as the day is long. Sometimes you dont want to hear that news, Sir/Maam your car is broke pretty bad... But it is better to hear the truth and have these highly skilled professionals make it safe & right.Ill be returning as long as their doors are open and I am driving.
First of all many thanks to all the guys at DFW Frame, they done a great job on my Truck, I truly appreciate and trust them for my repair needs, they came recommend to me and now I recommend them to others, Lord knows it’s hard to find someone who you can trust to fix your vehicle right the first time, they even gave me a ride to and from the car rental place, many thanks Mitch
Very helpful and quick
Honest, and reliable. I have used them for years and will continue to use them.
The most important aspect of dealing with this shop is honesty. I have never felt that I was being “sold” anything. If multiple problems are found, they prioritize the issues and try to realistically work within my budget. They appreciate and value repeat business.
Weve used DFW Frame and Alignment for all of your vehicles services over the last three years. They were highly recommend by a good friend and we could not be more pleased with them.Mitch, Todd, and the whole team are just fantastic! They are honest, experienced, responsive, and competitively priced on everything that you need to keep your vehicle in top-notch shape!If you need your vehicle fixed, repaired, or maintained...you must go to DFW Frame and Alignment. They are the best around!!!
The most honest and professional auto care guys I have taken my cars to. I can not recommend them enough if you are looking for a wonderful experience, honest cost and great work.10 STARS
Always a good experience. I usually bring a broken car or truck and its repaired promptly. No comebacks for you guys, fixed right the first time!
Awesome customer service. They told me exactly what was wrong and fixed it correctly the first time. I was referred by a friend and i was impressed.
The team here is awesome! I always feel like they are 100% honest about what truly needs to be done with my car. My family has been using DFW for years. I highly recommend Mitch, Jimmy and Todd and trust them with all of our automotive needs.
We have been to DFW F & A a couple of times now (and are about to go by again after my husband replaces our struts). These guys know their stuff, and they charge some of the best prices you can find in DFW. We recommended them to my sister-in-law to have some work done to get her car back straight after an accident, and F & A charged WAY less than the dealership quoted and got her out the door in a few hours. Love these guys, and will ALWAYS bring our cars here for as long as we are in the area!
Great service transparent and reasonably priced
Ive had my car service here for many years. The choir the price that quote is almost always higher than the price I pay. Theyre very friendly fellows, but theyve gotten so busy it takes a while to get the car in for service. I saved several hundred dollars over the dealer.
Great service.
Great service!Very honest about what my truck needed and that it would be covered under Fords warranty.
Great, professional service!
We have used DFW Frame and Alignment for several years. I recently took my Lexus to the dealer for the airbag recall. Upon picking up my car, Lexus gave me a laundry list of approximately $3,000 worth of work that needed to be done. I took the list and my car to DFW and had them check it out. I was shocked to find out that only one of the suggested repairs was necessary and that the $850 Lexus quoted for that repair only ended up costing me $250 at DFW. The staff is always friendly and courteous and will continue to be our choice for repairs and maintenance on our vehicles.
DFW Frame and Alignment always gets us in quickly, does a great job at a fair price. I recommend them to anyone. I have various vehicles and models that they have been able to service and perform major work always checking with me before proceeding and providing realistic timelines. Ive been a customer for 7 years and wont go anywhere else.
Ripoff artists.Beware, I needed an alignment, took my vehicle ii, waited half an hour, then the tech came out and whispered in the guy with the shaven heads ear. Next thing I know they said it could not be aligned without several hundred dollars worth of repairs, said I wanted to take it somewhere else, they charged me 80 bucks just for looking at it.Just as I was leaving, they told some young Girls the same thing with their car.Following week, took my car and had it aligned in Arlington. No problem.Rip off artists.
I have been going to DFW Frame and Alignment for 20 years. These guys are honest and knowledgeable. I appreciate the service I get there; I feel like family when I walk in after all these years. Their work has been outstanding and the environment has been so welcoming and friendly. I highly recommend this business to anyone needing any kind of automotive repair.
Good honest guys. Theyve always treated me like family and i feel comfortable that they do good honest work.
The guys here are great and always has our fleet vehicles very well taken care of!
Great guys at Dfw. Great service and fast repairs. Worked great with my insurance company to get things finished fast. Would highly recommend them for all your vehicle needs.
We were having problems figuring out a hard pulling issue with my 02 Suburban after having an alignment done. DFW Frame and Alignment came highly recommended by another shop, so we took our truck to them for service. While they were a good distance from my house, it was worth it! They quickly found the issues and repaired my truck with hardly any downtime! I enjoyed working with Jimmy and wont hesitate to take my truck back to them!
I have had two vehicles over there in the last month and the experience has been great. They aligned the front end on my jeep after I replaced all the tie rod ends, Then i had them installed a 2 leveling kit and align my F250. Good price d work. The owners are people! I will definitely use them again.
Thanks Mitch, Jimmy and Todd for an honest assessment of my vehicles issues and for taking care of it in a timely and professional manner. Highly recommend these guys. The only people I can recommend. Two thumbs up!
DFW Frame and Alignment is the most incredible repair facility - EVER!!!!Fabulous people with unquestionable integrity. A place you can tell your daughter to take her car and not have a second thought.If I trust my daughters car with them - I would trust them with anything.Mitch and Jimmy are good people.Thanks again,John
These guys rock, I have taken two of my vehicles to this shop and they are always in a good mood and get the job done correctly and quickly.The owner really went the extra mile to get my truck rolling so I could get to work the next day.Only good things to say about this company. I wouldnt use anyone else in the DFW metroplex.
Great set of guys behind the counter! I brought in a used car from a dealership and had them give it a look-over.Casual and professional, I highly recommend them.
These guys are the best! Real, honest, friendly service that you can trust. I highly recommend!
I have been using DFW Frame and Alignment for nearly 20 years and trust them completely. They are honest, up front and never, ever rip you off. No work is done until they get your approval. Theyve put re-built A/Cs in my cars, re-built engines, transmissions, starters, alternators, you name it…because once I find a car I like, I keep it. One Jeep is 22 years old, the other is 14 years old. They run like new because of Mitch, Jimmy, Todd and the guys at DFW Frame and Alignment.
Great shop for almost any kind of repair work. My family has been using them for many years now. They are a great crew.
I called Mitch and the guys about a car that needed major love and attention. They fixed the things that needed to be done ASAP. Got it done in two days! These guys are reliable, fast and honest, I’m looking forward to having them fix the rest.
These guys are top notch!If you value good ol fashion customer service with honest, reliable workmanship from a group of guys that take pride in what they are doing and actually do care about their customers, then this is the place for all of your auto needs!Ive been here several times over the last several years and EVERY time Ive experienced a higher than average level of customer care and good, reliable workmanship. No other facility or individual has ever come close to how these guys conduct their business.Thank you!! Just doesnt seem like enough.I can call in the middle of a busy day and Mitch always takes time to answer my questions and explain things so I understand exactly what the problem is and the different ways to address it, hell give me his recommendations, but he nor any of his guys have ever tried to intimidate, or strong arm my decisions about how to proceed.I cant say enough good things about these guys!THANK YOU for the refreshingly honest, dependable and trustworthy service you guys provide!!
The shop that I have doing business with for the past 25 years decided to retire from the automotive repair industry. I went by one day to get some info and check them out,and was happy to find how honest and straight forward they are. I have a 21 year old truck, I brought it in and they took me home. Then called me and picked me up that same day when they were finished. Totally happy and satisfied, it is hard to find a shopthat you can trust. And when you do, you want to stay. This shop is a keeper!!!!!
Great services at a reasonable price. I was very happy with the repairs completed on my vehicles. They have been working on my vehicles for over 30 years. Engine work, Brakes, Front end, A/C and suspension work.They are honest, reliable and stand behind their work.
DFW Frame and Alignment is my trusted source for all car repairs. They are honest, fair, friendly, timely, and communicative. I could not recommend them more highly. Having 4 children means lots of cars, and we take them all to DFW Frame and Alignment.
I wouldnt take my vehicle to anyone else. These guys are honest, qualified and wonderful men to do businesswith. Take your next repair to them. You will not be disappointed.
I took my wife’s Ford Edge to Jimmy Baugus and was in and out within a day for a steering issue, and he charged a very reasonable price! Always nice working with a mechanic you can trust!
Consistently great service on the car and with customers! We always feel well-taken care of here. Highly recommended!
Mitch, Jimmy, Todd and the gang have done everything on my GMC Yukon KL from an oil change to a complete engine change out. They dont let me forget the day I shot my truck with my .38 Super Automatic. When they finally finished laughing, they opened up my dash and found the parts I had killed, replaced them and all was well again. More recently, we were rear-ended on I-45 in our Toyota Avalon. Mitch allowed the wrecker to unload the car in their service bay while the insurance companies sorted things out. We wanted it fixed until Mitch took the time to show me how the frame was bent and encouraged us to take the Totaled payment from the insurance company. These guys are great! They are thorough, professional and courteous and a fine Christian organization. Cannot recommend they any more highly! Way to go guys!
Very good, honest auto repair shop. If you need auto work done, give them a call.
DFW HAS BEEN MY GARAGE FOR YEARS NOW! I HAVE NEVER HAD A BAD EXPERIENCE, NEVER BEEN CHEATED, NEVER FELT LIKE I WAS GETTING THE RUN AROUND! AS A PROFESSIONAL IN A COMPARATIVE INDUSTRY(MOTORCYCLES) I TRULY APPRECIATE THESE GUYS AND WHAT THEY DO!
Took our car for an alignment. Told that the front end needed too much work and that they couldnt do an alignment. Estimate would be over $1000 to repair the front end. Charged their estimate fee but gave us the 10% discount - about $50. Took the car to our mechanic and he told us that there was nothing wrong. Beware.
These guys are fantastic! They do what you ask and wont add anything without first asking your permission. The quality of their work is right the first time and they dont quit until youre satisfied. Im glad they are here!
They know me by name, are always personal and friendly, and ALWAYS go above and beyond in making sure my vehicle is repaired, maintained and seviced completely! Thanks to DFW frame & alignment for providing excellent service!
These guys have been taking care of me for many years. Theyve always talked straight to me and done the job right the first time.
This is from Kirk Stroud at Strouds Fitness, not my daughter Payton Avery Stroud. I only take cars to DFW and always will.
Awesome folksThey know their stuff :-)
Amazing service! Great knowledge and very helpful! This company treats everyone that walks in their doors as if they are family!
My parents and I have been taking our vehicles to these guys for over ten years and they have always been friendly, polite, professional and courteous. They are always willing to help even if all you need is advice.
I called them & told them what I thought was the problem. They got it in quickly and fixed it right away. They went the extra mile to save me some money, also.
Mitch and his team are always the first I go to with any car trouble. Theyre friendly, and honest with you. If anything changes when your car is in, theyll give you a call to approve of the work before they do it.
DFW Frame & Alignment did a great job with my vehicle. They were timely and affordable. This was a great recommendation from a friend and I would use them again!
Always GREAT service.
We have been having our vehicles repaired at DFW Frame and Alignment for several years and have always been very satisfied with the quality of work provided and the friendly staff.
Very satisfied with the results and kept abreast with the repairs. the repairs on my P/Up were unknown but I was kept abreast of all the results. Very satisfied with the repairs on my P/Up and Acura. Glad you are close to home and honest. Compliment you on your clean shop, that says a lot.Thanks, Frank Gillest
Great service and the owners are very nice. I would recommend to anyone needing the vehicle worked on.
Always friendly and helpful. Can depend on them to get the work on my car done to my satisfaction!
Took my car in for an alignment. 20 minutes later I was informed that my control arm bushings would need to be replaced first, they would not perform an alignment because it would not hold in its current state. I refuse to be strong-armed, so I paid their diagnostic fee, and took it to my Toyota independent shop. His opinion was in direct contradiction. Id beware of add ons here.
Havent had work done yet. But all questions where answered and the staff was very helpful.
Trustworthy, knowledgeable, & experienced folks who serve you like youre family.
Ive been taking my 2000 Nissan Pathfinder to DFW Frame and Alignment for years. I have always enjoyed the great, friendly service they offer and my Pathfinder is still giving me great service because of the outstanding service DFW gives my vehicle.
These guys are awesome! They get the job done when they say they will and theyre very friendly. A plus: they do almost everything there, not just frame and alignment.
These guys always take good care of us. Ive use this shop for years and they always act with integrity.
Went for alignment.after alignment it pulled left hard..thy seemed irritated i brought back..after being there 2 and half hrs...i left..it thn felt horrible to drive..so went to another shop nxt day and thy said toe was way off..this shop doesnt seem right..one guy drove my truck before alignment thn another test drove it..seemed strange..i would not use thm unless thy know you..was a rip off to me...100 bucks wasted. Better off somewhere else..plus thy didnt give any print out for final adjustment.
Regular service here; good workmanship by great people who care about their customers!
Great Customer Service and best of all are very affordable and will work with NOT against you. Ask for JR Hell take great care of you, trust me.