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HURST BEST AUTO REPAIR & TIRES
236 W Pipeline Rd, Hurst, TX 76053, United States
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HURST BEST AUTO REPAIR & TIRES
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Ma
Review №1

If you are looking for a honest and trustworthy auto repair shop, go to Hurst Best Auto Repair!! They are awesome and fast. We have been going here for years and get all our cars looked at or repaired here. They have some of the best prices in town and they don’t rip you off. Best service by far!

De
Review №2

Had Great customer service from Kevin and staff . They helped with an oil change and fixed my brakes. all in good value. Definitely will return when need a fix with my vehicle.

Ma
Review №3

I love this family business! People who truly care about your business and make sure they treat your car like their own. Nothing but the best from Hurst Best truly great service.

Ju
Review №4

I was very pleased with the work done on my vehicle and look forward to bringing my car to Kevin and Omar from here on out.

Jo
Review №5

Just became a loyal customer. They went above and beyond and care about the work they provide.

Fa
Review №6

Great, friendly, and reliable services at competitive prices. I have taken my car to Hurst Best Auto on 3 separate occasions thus far, leaving each time feeling like it was a job well done. Their attention to detail is top notch and must be commended. Would 100% recommend. They really are the BEST!!!

ii
Review №7

This brothers are awesome they will work around the clock to satisfy their customers. Im a customer and my house is two blocks away from a auto shop yet Id rather take my car to this guys to help me out. Their price is really good.

As
Review №8

Edit. I am changing my review to a 1 star. There was a interim manager that told me the previous manager was doing shady work. I had a clutch put in, not even 3 months later it was done. I paid about $800 (clutch and other work) and another $1000 to have it corrected elsewhere.

Ni
Review №9

Had a little bit of a hiccup, but they made it right. My husband goes here all the time and never has issues.

Ma
Review №10

Do not use these guys. Clueless and incapable. Wouldn’t trust them to change my battery.

Mo
Review №11

When it comes to car maintenance then best place is Hurst Best Auto. I have been a regular customer from past few years and it has saved me lots of money. Very caring owner. Who goes out of his way to make sure that customer service is par above. Even for just a mere oil change have received a loaner car.What better way to please the customer.Honest and helpful.

St
Review №12

When Chance was there this place was great. When I brought my car there I found that Chance was no longer at this location. Eli was the person I dealt with and he is responsible for 1600.00 worth of corrections because they put the wrong parts on my car. The dealership found mismatched bolts that werent even secure and could have popped out at any time.DO NOT TAKE YOUR CAR HERE! IT COULD COST YOU MORE THAN JUST CORRECTIVE REPAIRS!

lo
Review №13

My car was repaired quickly. I was not harassed into believing my car was in need of any other repairs. The employees were all very friendly and all seemed knowledgeable. I was able to meet the manager, Jason, which proved the old saying true great leaders inspire greatness in others. I will return for all my automotive needs. Too bad they dont detail cars.... Or do they?

Ki
Review №14

Ive noticed that when Chance was there everything was so smooth and the prices were very good. Now its like these ppl make the prices up as they go. Since I moved out here this was the only place I brought my car for certain things but now its time that I find a better place to go. This is crazy

Mi
Review №15

As a woman, I am often leary of being taken advantage of Mechanic Shops. This place never made me feel uneasy not even one second. I get constant oil changes there and have had brakes done also. Never had any problems. Real kind and honest people doing a great job with the cars and customers! I moved way across town and will still travel 30 min for the great service!

fr
Review №16

Didnt not honor price that was given and only put four quarts of transmission fluid in a vehicle that needs 17 quarts total. great shade-tree mechanics.

Ju
Review №17

I have been using Hurst Best Auto since 2005 before it was Pro Lube. I have witnessed three different ownerships and several mechanics. The current ownership and team is providing a great customer experience as well. Jason the mechanic has to have years of experience because he was super knowledgeable. He informed me thoroughly about my break system and power steering needs. He even tightened two additional things under my hood as a courtesy and he didnt have to. The service here is better and way more reasonably priced than a dealer! 13 years still a hidden jewel!

Sh
Review №18

Great place to go get your car repaired my back brakes went out I needed rotors and brake pads it took them about 15 minutes to go get the parts and they was done with the brakes in about 30 minutes awesome

Ch
Review №19

I have been bringing my cars to them for about 3 years now. They are honest and trustworthy and treat me and my Daughters right. Many repair shops see a woman coming and sucker them into spending more money than needed and lying to them. NOT these guys! Eli always have my back and I know that they will take care of me. They get me in and out as quickly as possible, I can call them for advice, they are very reasonably priced. I wont take my car anywhere else.

fr
Review №20

Hurst Best is named right the best. Good service, low prices, these guys are keeping it real. They live in real today times knowing how rough it is out there for people. They try to keep an upsetting time easy . From the owner to the manager they treat you with respect. Guys just keep doing what your doing and you be around a long time . Thanks again for keeping it real.

Ja
Review №21

Very happy with my experience here. Fair prices and they fixed my truck quickly. Wasn’t a small job either, my transmission went out and they replaced it in a few days. I highly recommend them

RI
Review №22

Best in town. You wont find better prices or or better service then these guys. Customer for life. After spending money and to weeks at diffent shops they fixed my car in 1 day. Customer for life.

me
Review №23

Had to get my front windshield replaced. A friend recommended this shop. Chance got me a new front windshield for a price that I found very hard to beat. Got the new windshield and had it done in a timely fashion. Thanks guys, youre the best!

Kr
Review №24

I have always received superior customer service at Hurst Best Auto Repair. I would highly recommend them to anyone! I also agree with a previous review that stated that equal quality of service is given to men and women and I dont have to worry that they are trying to take advantage of me because I am a woman.

Gi
Review №25

Wonderful, friendly shop - always knowledgeable. Its difficult for woman to be taken seriously, and feel like a welcomed customer in a car shop - but not here!. Here your car is very well taken care of, and youll get the best price no matter who you are!.

Je
Review №26

I would not trust this shop to replace a lug nut, much less for any complicated work. I brought a car into this shop earlier this year for breaks and was told that I needed pads but that rotors were optional at this time and would be needed next time. Fast forward a few months and the breaks are squealing on my car already. I have them checked out and find that the new pads are completely ruined because the rotors were far past their prime. Bringing the car back to the shop accomplished nothing as I was told by the new manager that no one, including the owner, was still a part of the operation from when we had our work done. Additionally this supposed manager refused to let me talk to anyone above him and repeatedly cut off my attempts to discuss this with him. Ultimately he refused to warranty any of the work done and told us that we were to blame for our ruined brakes.TL;DR Never, ever come here. Save yourself the trouble and money.

Ar
Review №27

I have been having a problem with my car. Took it to several shops with no solution. Upon taking it to Hursts Best Complete Auto Repair, I was greeted my the manager Chance. He was very professional and friendly. He told me $40 for a diagnostic which i thought was extremely fair so of course i agreed. After the diagnostic it ended up being some crossed spark plug wires from when the last mechanic did my tune up. They still only charged me $40!!!! How honest is that??? I will definitely be coming back here! Thank you Chance snd staff!

Mi
Review №28

This shop is recently under New Management and refuses to honor any warranty sold by the shop before. Basically any warranty here is useless. Better to go somewhere stable if you have anything that is not minor.

Vi
Review №29

I used to come here for a basic oil change.Then was told I needed some work done that was going to cost $500+ for Front axles, leaking hose, serpentine belt, and something else I can’t remember. Told them I’d wait. Had another mechanic look at my car, and yes the belt needed to be replaced, but my front axles were completely fine and he said they looked new! Very disappointed in the dishonesty of the mechanic and the front desk person. I’m glad I didn’t waste an extra $200-$300 on work that didn’t need to be done.

Rj
Review №30

Bought my first car back in November and Hurst Best Complete Auto Repair has helped me maintain my Dodge. Will never hesitate to recommend this place.

Bi
Review №31

Excellent work. These guys are amazing. Try them atleast once. Thank you Jason. My car is running as good as new.

Ma
Review №32

First time ever coming to this shop, excellent customer service and good mechanics that knows their job. Affordable price, I am definitely coming back. Check it out.

Sh
Review №33

Excellent pricing they changed front brakes pads for $69.99 and lifetime warrany. I been using them for all my services for years. Excellent service and pricing.

De
Review №34

They did what I needed done 😊

da
Review №35

Fast, professional, and at a great price. Will continue to rely on there great service. Thanks Jason.

Sa
Review №36

Upon reading reviews I came here in hopes of the friendly welcoming vibe other people said to have experienced. I got blank stares, no smiles, no hi how are yous or how can I help you, just nothing. I felt like an inconvenience. I tried talking to one employee and he said go talk to the manager which is im assuming the guy sitting behind a laptop who didnt even acknowledge me until I said something. (I was the only customer in the shop) I told him my problem and he told the employee. Then when it came time to pay the man behind the laptop he ignored me again for a second time and said finally the price on my fix only. Then I said thanks and he said thanks back. My experience was very uncomfortable and very awkward when it shouldnt have been. My repair was something simple and was fixed in a timely manor.

Ad
Review №37

Great experience! Have no complaints. Fixed my car in a timely fashion too!

Ja
Review №38

Absolutely love this place!!! they did a wonderful job on my vehicle they took great care of me they got everything done quick and made it easy for me along with being half the price of what Nissan was quoting me, I received a detailed report with pictures on my vehicle straight to my cellphone I would definitely recommend this place!!

Do
Review №39

Awsome place. We been coming here for years. Best shop to bring your car.

Br
Review №40

Excellent service!! This place is welcoming and friendly. Had my car fixed and ready to go in just a couple of hours!! Would recommend them to anyone in need of service for Their car.

Ti
Review №41

This is the worst place ever. Please do not take your vehicle to this place. I took my vehicle in because i was smelling gas. They told me it was 3 different things wrong and after spending over 2,000 the problem still persist. They are a total rip off!!!!!!! Dont say that you have not been warned. If I could give less than 1 star I certainly would.

Ma
Review №42

Fair prices open late for area professional service. Good deals.

La
Review №43

Very helpful and knowledgeable of my cars needs......the prices are very reasonable as well. Would recommend this place to anyone who wants quick service and good customer service.

Ga
Review №44

Where do I begin... this is the worst mechanic shop that I have ever used. I had work done on my car here after hearing suspension noise, and squeaks from the engine (control arms, struts, and serpentine belt) all for a whopping 1400.00. At first everything was fine, and I had confidence that my car had been repaired properly, and that I had a one year warranty that I believed they would honor if anything went wrong if anything happens just let me know and well take care of it (Chance). However this was not the case... a few months after the repairs I began to hear the same noises I was hearing before I brought it in... I waited for an opportunity to bring my car in, and was hoping to have the issue resolved. I dropped it off early in the morning when they opened to try and beat the rush, I waited all day and right before they closed chance called and said we drove it around and didnt hear any suspension noise, and the squeak your hearing is from the water pump. Basically it took them all day to drive it a little, and listen for the squeak. I was really hoping they would have visually examined the suspension rather than just drive it and listen for it, especially with how long it took, but no this place is shady and they didnt want to have to replace anything or refund me. When I got there to pick it up chance told me Im not saying that there isnt any suspension problems, but if its not something we did or you did we dont want to go replacing a bunch of stuff for free. What does that even mean? Anyway I took it to a trustworthy mechanic who examined the suspension visually rather than just listening for it... he found that 2/3 of the repairs done by hurst best complete autorepair had failed and now needed replacement again... I asked him to testify in a small claims court for me, and he agreed. I am now in the process of filing the suit. Stay away for this place, they do not honor theyre warranty, and will lie to your face.

Ta
Review №45

Great service.Great Prices.Great people. You can’t go wrong with these guys.

Ze
Review №46

Hurst Best Auto Repair have one of the best mechanics in the city. Best customer service, Financing options to save you time and get your car on the toad and pay later.

Ir
Review №47

One of the best and Honest Muslim brother and best place to bring your vehicle to fix any of the issue. Please ask for Ellie (Tayyab)

Li
Review №48

They have fast service. Their personnel is knowledgeable and they do a good job.

Ka
Review №49

Great people work here and are always helpful they have helped with two of my vehicles & giving me reasonable prices to get the job done.

Co
Review №50

Straight shooters took 100% care of my car didnt try to oversell other services I will recommend this shop to all my family and friends if you need work done talk to Jason he will take care of you. Thanks for getting my baby back on the road

Ja
Review №51

Great service at a great price. Had my car serviced in 45 mins and the customer service was exceptional.

He
Review №52

Oil change done in 30 minutes. Could not ask for more.

Om
Review №53

Great mechanics..two different shops couldnt fix my vehicle they fixed in in one day!!

Om
Review №54

Best mechanics in town. Took my car to 4 different shops and spend $1800. They charged me $220 and they fixed it the first time.

Bu
Review №55

My childs mother dropped her car off three days ago and they still havent told her whats wrong with it. If you are a woman you definitely dont want to go here. They WILL take advantage of you. They also do not answer their phone during business hours. Very frustrated with these people. They are not fast.

Ol
Review №56

They have a very fast and reliable service. And the prices are great as well

Ai
Review №57

Great and trustable service. I have been going to them for months for my car service. Highly recommend to others.

Sh
Review №58

I have been very pleased with each of my experiences at Hurst Best Auto they have great prices, quick service, and most important reliable work!!!!!

De
Review №59

Love this place they do great work and are reasonable on prices. I do all my auto needs here and recommend them to everyone.

Ca
Review №60

Great services at affordable prices. I will definitely come back again.

Ti
Review №61

Great service and experience in general; Easy payment options, what else could you ask for?

Al
Review №62

He’s a scam try the shop up the street in front of Walgreens 👌🏼 Their amazingly awesome and super fair priced and lady’s won’t be fooled if anything you’ll learn things from the owner and his workers I trust them 10 times more then this joke✍🏼

E
Review №63

Great mechanics. I always bring my cars here. Highly recommended!!!!

Ma
Review №64

Really stick to the name of there shop. Literally “hurst best complete auto repair”

Ch
Review №65

Took to shop first time to just out tire on. They ruined a brand new rim. Like men they fixed free of charge. So seeing what stand up guys thay seem to be trusted them to fix my clutch and take my rear rims off and out different set on. Clutch works great but tire flew off going down highway. Called they said we got you. Picked up car and fixed it . But when I came to pick car up was told by the skinny guy with glasses that its ready but I wouldnt trust it. Then gave me keys and said that will be 375.No yall didnt tighten the lugs and it came off. I took car drove down the road to my house . Following day driving car to another shop to get fixed and the same damn tire comes off. Shop refuses to take owner ship and replace my rear since its bent from first time and repair damages from there mistake . Now talking to Lawer and sueing for lost wages and damages to vehicle. DO NOT USE THIS SHOP. PERIOD

t
Review №66

Don’t waste your time. I had a horrible experience. I tried this place because my usual mechanic was tooo busy. I paid them and took my car back to the other mechanic. I will never take my car here again.

Mx
Review №67

Great place to bring your car fast service and great employees

In
Review №68

Eli was very helpful and he had great customer service! They had me in and out for my hour lunch break

Da
Review №69

Theyre great. Very friendly. My family always bring our cars here.

Bi
Review №70

Eli was very kind. Let me know why check engine light was on. And the waiting area was very clean

Ju
Review №71

Excellent mechanics. Highly recommend them.

Ch
Review №72

The best place around to get your car Fixed

Qu
Review №73

Great service very informative about my vehicle. Will return

Ja
Review №74

Great service and great price.

Cl
Review №75

Came in here because my brake system nearly killed me and they were able to quickly diagnose the problem, specifically show me the different problems my car was experiencing and even help me figure out the best, money conscious way to fix everything all under an hour. Thank you Chance.

bi
Review №76

Great positive people and know what there doing.

Mi
Review №77

Worst mechanic shop ever!!! Took vehicle in for unusual noise, said was fixed, paid, drove off, same noise. Took vehicle back now same noise is something else and MORE money. I THINK NOT!!! #carstillbroke#dissatisfied

Mi
Review №78

Great place good job and nice people

Tr
Review №79

Great service definitely coming back!

Ab
Review №80

Very honest and fair pricing. I come here for all my car repair needs

Se
Review №81

This is the worst place ever to take your car for service took my car in they gave me a price so I left it there for repairs then when I come to pick it up the manager charges more then the price we had agreed on so I ask him if he does this to every one of his costumers and he gets very angry and aggressive and Threatens to shoot me With a gun witch he never pulled out but said he had it and will let me have it were his words I ask what you going to shoot me he said if you want it yes then he said let’s take it out side wanting to Fight me not my fault you are overcharging me his lucky I dint call the cops on him never will I come back to this place never!!!

Ch
Review №82

Awesome work and friendly staff. Thanks!!!

Er
Review №83

Worst service ever, tried to get my brake rotors turned, guy made me come back 3 times on a saturday, last time said the machine was broken since earlier that day and couldnt get my stuff done, hate when people lie.

An
Review №84

If your car needs any maintenance this is the place to go.

Al
Review №85

Great work done here

Du
Review №86

Great guys

Sh
Review №87

Great trustworthy service

Ta
Review №88

Good customer service

Au
Review №89

Great service, and fast!

Be
Review №90

LIARS... FALSE ADVERTISING!

If
Review №91

Best prices...

Sa
Review №92

Great place!

Ra
Review №93

Had spark plug wires replace I told them something was wrong the guy called me a liar come to find out a spark plug wire came lose and this happened twice in one day

ev
Review №94

Wonderful service

sc
Review №95

Great experience!

fa
Review №96

Excellent work

Ji
Review №97

The best in Hurst

Jo
Review №98

A good job and very good service and the best prices very good

Information
20 Photos
98 Comments
4.2 Rating
  • Address:236 W Pipeline Rd, Hurst, TX 76053, United States
  • Site:http://hurstbestauto.com/
  • Phone:+1 817-268-2455
Categories
  • Auto body shop
  • Auto repair shop
  • Brake shop
  • Car finance and loan company
  • Car inspection station
  • Car repair and maintenance
  • Engine rebuilding service
  • Tire shop
  • Transmission shop
  • Used tire shop
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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