Customer service from Kimber was great. She walked me through my need for a dishwasher and my requirements. She took time to show many various products. Very patient and helpful. Will be buying my stove here next!

Dylan saved my life today when he found the exact front loading washing machine I needed. Great price and very courteous. I will definitely use Texas Appliance and Dylan in the future

This is my third purchase in recent years so you know I always have a good experience or I wouldn’t be back. Kimberly was very knowledgeable and even though I spent more than I wanted, I feel good about my purchase.

Kimber was a great help to us when we came in she was knowledgeable and friendly and said hello as soon as we walked in and made us feel welcome. I will definitely return

Kimber was very helpful and knowledgeablei. She made our decision on our new appliances easy. We plan to return to purchase future appliances.

We were pleased with your customer service as well as the knowledgeable sales person who helped us with our purchase. The prices were reasonable. Thank so much.

Amazing service...Tough to find appliances but our guy Ahmed is jumping through hoops to see what is in stock, to our liking, at a great price! So many variables extremely knowledgeable! This will be our goto place from now on..😁😁😁😁😁😁😁😁😁😁😁😁

Needing a new refrigerator, I visited Texas Appliance in Hurst last Spring. I was paired with Robin, a wonderful and very knowledgeable gal who patiently walked me through the show room and educated me about the options available. Once I made my decision, she helped me finalize the order and explained my delivery options. I never once felt pressured to use their delivery and installation but chose to because it was a good deal with less hassle for me. Since my fridge was back ordered, I received regular updates from Robin so I felt I was kept in the loop. So of course when my washer started leaking, she was the obvious choice to turn to. If you need an appliance, don’t hesitate to call Robin. She’ll take good care of you and puts your interests and needs first.

My neighbor recommended TX Appliance and Im glad she did. Wanted a darker stainless refrigerator, spent a little more than intended, yet satisfied with my quality purchase. Mr. Jim was knowledgeable on products and answered all my questions, helping make my decision easy, the employees were professional & friendly, also their showroom was clean, modern, and well designed. Good experience.

From the moment we walked in, the staff was very welcoming, professional, and helpful. They asked what we were looking for and helped us find what we needed. We had gone to several other appliance stores in the area, and that was a waste of time. Don’t look anywhere else. Save yourself the headache and just come here right away. 5/5 stars!

Robin was very patient and helpful. Bought more than we planned to thanks to her advice.

Friendly service. Offers and explains warranties. Doesnt try and make you buy something you dont want. I went to buy a refrigerator, knew what I wanted and got it. I recommend this place.

Texas Appliance had lots of options to choose from ... all the major brands and high end ones too! Such a great experience. Far better than the major box stores. I had a great time supporting a local appliance store! If you have any appliances or even grills you need be sure to visit them first! Jeff was our salesperson and he was so helpful and very professional!

Kimber was friendly and helpful. She walked us through our options and was very knowledgeable. She told us the timeline upfront.

Everything was great when finding the right appliances and our sales rep Steven was great! I can’t give 5 stars and the reason is this. We purchased our washer and dryer around April 20th and we were told it would arrive in about 2 weeks. Well now here it is the end of May and still no dryer. We have received two different calls saying it would be delivered that day only to have no one show up. On top of no one calling us to let us know, we wasted 2 different days waiting around and having no one show up. I called today to see what the issue is and now we will be waiting until the end of June or beginning of July as it is on back order. Super frustrating considering we moved from out of state and have had to pay for coin op because our dryer still isn’t here. Lots of money wasted after purchasing an $800 dryer! We would have picked a different model if we would have known it would be this long. The fact that no one reached out to let us know is also super frustrating. I would recommend making sure they have what you are looking for on hand or you will probably be waiting a while!

Stephen our salesman at Hurst store gave us confidence in buying at Texas Appliance. We had erred in purchasing big box and don’t have any connection to tracking availability during this supply chain slow down. Though our product is still on waitlist, it will be good to have a contact to keep us apprised as we move toward delivery.

I used the location on Airport Freeway and spoke with Jeff. He was very kind and courteous. He knew his appliances well and helped me find what I needed very quickly and came in significantly lower than the orange box store. Thanks again for the help and doing good business. I miss the personal attention in business these days, the kind you don’t tend to get at the big stores. Very highly recommended.

Joe (Hurst store) was very knowledgeable, helpful, and friendly. He helped get us a very nice new oven. We’ve been buying from Texas Appliance for over 22 years.

This was the 2nd time I worked with Kimber to put together a full set of appliances for a new home. She is a pleasure to work with and very knowledgeable about the products. Texas Appliance is a good company and offer fair prices.

Amazing customer service, had answers for every question asked. Would definitely recommend if in market for great grill or appliances, willing to match / discount any price.

Robin was great. She knew exactly what model microwave oven that would fit my built-in trim kit. They did not have it in stock but she found it at their other location. And less expensive than online. Fifteen minutes later Im walking out the door. Thanks Robin!

Robin guided me to just the right wall oven microwave combo after I described my space and needs. I feel confident that with her help I made the right choice. Thanks Robin!

So helpful to get the right dishwasher for our large family without trying to just sell the most expensive. Appreciate it a ton!!

Helpful staff but delivery team always is late or reschedules.

Just purchased yesterday. So far so good. Jeff helped me with a seamless transaction. I went in after work on Friday and was there less than 30 minutes. He answered all my questions, and was very professional, not pushy at all. I went in Saturday and was able to purchase in under 30 minutes. Now, we wait. My delivery is set for next Saturday...stay tuned.😉

Kimber was very knowledgeable and just the right amount of friendly. She explained everything clearly. There was no high pressure sales tactics. I would highly recommend Texas Appliance in Hurst. Ask for Kimber!

Jeff was very helpful when I was looking for a refrigerator. He was knowledgeable about all of the different types and was very pleasant to work with.

Robin was great. She helped us figure out if we were getting the Igor size, got a tape measure do we could double check measurements. She made sure we were able to get our fridge sales tax free. Thanks!

Went in to look around and what a fabulous fund. We ended up getting a microwave and they actually priced matched for us. Customer service was great

I went in and looked around hassle free. When I had found the one I wanted, I approached the sales desk and informed them of my decision, they checked inventory, and then wrote up the deal. I picked up my dishwasher in shipping and took it home to install. I could have purchased installation, but this time I was able to do it myself. What a great shopping experience. My whole task took me 3 hrs. from start to finish.

This was my first visit to Texas Appliance. Just a walk in.Thirty minutes later I had purchased a double oven at the price/installthat was competitive. Jim H. gave his complete attention from start to finish. The big box stores did not have what I wanted on display.Texas Appliance had it on the floor so I could actually see it.All of my questions were answered, priced right, placed my order and went to lunch.

Great place!! I purchased all of my kitchen. Appliances and outdoor kitchen appliances through Kimber! She always listens to my needs/wants and recommends just what I need within my budget. All is done and received in a timely fashion, delivered by professionals who took much care in the delivery process. Thank you so much!

Steven at the Hurst location was awesome.Look up all brands prior to see what was in stock for immediate shipping so as to not waste time telling me it was out of stock.He provided old fashion customer service so I rewarded him with a $6k sale. Wish there were more Steves around

I can always appreciate honesty. Some of the best things a salesperson can say to me is Im not sure. But then its followed up with let me find out. Some folks will try to tell you anything to make a sale, but that did not happen at Texas Applicance. I would recommend going there for your next appliance purchase.

Great service. Installation guys were very professional. Took time to operate dishwasher and check for leaks. Will definitely purchase any additional appliances needed from Texas Appliance.

I had a great experience with Austin at Texas Appliance. He was very courteous, helpful and knowledgeable in helping me choose our new refrigerator. I recommend Texas Appliance to everyone.

Robin was easy to work with and I got a great deal. I didn’t feel pressured at all. I feel like a got a great deal. I went in to buy a washer and dryer and ended up buying those and a mattress and adjustable base too. I’m excited for them to everything deliver next weekend.

Robin at Texas Appliances was a wonderful sales associate. She was friendly, helpful and very pleasant to deal with but also very knowledgeable about the product that we were shopping for. We will buy more appliances in the future from Texas Appliances just because of Robin.

Excellent customer service from sales to delivery. Purchased washing machine. Highly recommend.

Very professional and honest salespeople.Top of the line appliances there.Actually, all appliances are on back order because of COVID !!We will be waiting six months for a new dishwasher

We wanted to purchase pedestals for a washer and dryer we had purchased about 3yrs ago. After checking with Best Buy who said they were too old probably not available. Lowe’s. Had them but did not offer installation. The same with Home Depot. So I contacted Texas Appliance online. Jeff was super nice I sent him the serial numbers and he said Yes we can get them. Yes we can instal them. Price reasonable. Delivery date not too far out. Thank you so much Jeff

The sales guy was waiting on us and went to find some additional information. He didnt come back for a while; it was because he took a call while we were waiting. We ordered an ice maker and waited over a week for delivery for the ice maker. It didnt come in so they delivered the fridge anyway. It has been over a week and still no ice maker.

Shopped around at other stores in person, could not find my price points or did not have in stock with along wait to get that product. Did a text chat with Jeff Shrum and made an alternate suggestion of what he had in stock. The price was right where I wanted it. Drove in to pay and set up delivery, it was fast and easy, loved the whole experience !

Kimber was so helpful for my purchase of refrigerator, microwave and dishwasher! Appliances are hard to come by these days, but she carefully looked up availability on what I wanted and we were able to order everything I needed. I highly recommend Texas Appliance in Hurst!

Texas Appliance always delivers literally, both in customer service and in high quality products. Robin Pribble at Mid Cities is knowledgeable about not only the products but the systems within Texas Appliance and each of the manufacturers. That knowledge helps her set more reliable expectations than her competition. And that is my hot button. Thanks again Robin!!

Good top end appliance store. Sales person was not pushy and very helpful. Store was clean and they had some stock of items. Not always the case everywhere.

Always GREAT service from Joy . She has been taking care of the family for over 15 years.

Went in for a dryer. Mine had stopped working today. My husband was desperate for a dryer. Lots of dirty clothes and we had just got back from vacation. Christian was very helpful in finding a dryer that was available for same day pick up by us. Even worked out a good cash deal for the dryer from the stated floor price. This is my second visit to this store. Will use again in the future.

My dryer went out and both washer and dryer were well over 10 years old. I decided to replace them both but did a little research first, calling a few companies in the process.I got everything I needed from Texas Appliance including fabulous customer service from the get go!

I completed my shopping experience online and on the phone with Stephen K. He was so helpful! He looked up several model numbers and brands of refrigerators. He helped me find the perfect one! This was my first time buying an appliance at TEXAS Appliances! I highly recommend them.

Visited the Texas appliance location in Hurst The absolute worst experience ever in my life the person helping us was constantly talking did not listen to what I came into the store to look for try to sell me something else was really not knowledgeable and unhelpful communication was horrible I asked to speak to someone else she said yeah sure I’ll get my manager the manager came stomping practically charging towards me and said I am the manager in a very fierce aggressive tone what do you need I explained to her the employee that I just spoke to was not listening and she was not helpful at all she goes no no that employee is great she’s excellent she’s great she’s wonderful I said no she’s not and I said I’m trying to look at a dishwasher that you don’t have in stock I asked do you have something comparable so I can see what it looks like I don’t care if the outside of it is stainless steel she goes what do you mean the manager told me that question was too broad by this time I had enough I closed the dishwasher door and said I’m done the manager followed me right behind me telling me you have a good day and was just snarky and provoking and wouldn’t stop she was very sarcastic and rude and just kept on and on I turned to her at that point I’d had enough I had reached my breaking point and I told her to shut up her face was shocked she turned to her staff and brought them into this she threw her hands in the air and said oh isn’t that cute isn’t it funny I said yeah it’s real funny ha ha I told her I came in to buy a dishwasher and I will buy one I will not buy it from Texas appliance that’s fine that’s fine get out get out and I said I would also tell everybody I know not to purchase anything from Texas appliance she said get out of the store get out of the store she was trying to put on a show for all her employees to see and they all started laughing as she yelled at us to get out I’ve never experienced a store manager being So aggressive so bullying so unprofessional so rude and disrespectful her intentions from the very beginning was not to help me but to intimidate and bully me

I just purchased our 4th appliance with the help of Robin Pribble. I count on her to tell me what I need and what is best for my particular situation. Their prices are equal any other in the metroplex. We are very pleased with Robin and Texas appliance

Was looking for a Speed Queen washer and every dealer in DFW quoted me a 3-4 month wait. Left a voicemail on a Friday at Texas Appliance and on Monday morning received a call that the washer was in and I could pick it up that day. I was shocked. Model TC5 was $50 cheaper than the other dealers as well. Professional and knowledgeable staff.

Kimber was our sales associate. She was fantastic! We were looking for a new electric stovetop. She educated me on the different brands and industry standards as we considered what to purchase. Not only did I feel good about the product, she was so great to work with. Such a sweet person. Thank you!

Just bought a fridge from them. Good selection & service. It’ll be delivered in 10 days. I can’t truly give a full review yet as I don’t have the appliance & the old one hasn’t been removed yet. I assume it will continue on as a flawless purchase in which they would receive 5/5 stars.

Fantastic knowledge base and technical expertise by .Mr. King helped me with replacement of built-in microwave Texas Appliance installed in my home in 1997!

I was drawn to Texas Appliance by their availability of products on hand. However, when I visited the store, we were blown away by the remarkable customer service from Jennifer. She showed us several refrigerators and did a side by side comparison to help us make an informed decision and answered all questions we had. We left the store very informed when we were ready to make the purchase. A few weeks later, I reached out through the website and was able to talk with Jenn and complete the purchase and set up a delivery and install date within the next few days within 10 mins. Very efficient and secure processing and peace of mind spearhead by awesome customer service from Jennifer. I highly recommend!!

Jeff provided excellent service. He helped with replacement of a 13-year-old microwave oven. He researched the right current model to fit in our existing space and located a unit for us to pick up within the week. I could have skipped the time doing my own research (and probably would have ordered the wrong thing). Thanks so much!

I contacted Joe Henley last night about a deep freeze. He did a face time call to show me the measurements and price and what it looked like. We came in this morning and Joe was waiting for us! Easiest transaction ever!! Very courteous and professional. Joe was awesome to deal with!!

A very Clean place and large show room enjoyed my visit. For 5 stars you need 1. Product to ship 2. Do not change your two week ship date to Three months. 3. Hire employees who want to be their it shows when speaking to possible cuts. Tx Appliances have one of the most caring, knowledgeable, helpful delivery people I have ever used. 😀Steve 🐎Cowboy Z.

All appliances are not created equal and Jenn with Texas Appliance in Hurst is the perfect person to ask for advice. Knowledgeable and resourceful in meeting our needs made the the shopping experience simple and fun. Great showroom and great pricing.

Called them from out of state with money in hand to see if they could have a refrigerator delivered to my new property by move in date.The response I got was, We we got a lot of refrigerators on the website. Can I call you back? Im with someone else.Didnt get a call back. Glad Lowes had the same one for $50 less.

Thanks so much Kimber! I appreciate all the checking around for the right fridge for ME!

Ahmed was terrific and great service from all the staff. First time to shop at Texas Aplliance and highly recommend.

Super customer service by Joe and team at Texas Appliance. Was called 4 days earlier about a purchase I couldnt get any where. Was told from other store it would be until September Calked back today and made deal with Joe and now can pick up oven tomorrow!!! Super!

Joe was great, was able to easily walk me through my fridge options with vast knowledge and professionalism. I’d highly recommend!

Fantastic customer service! Joi was extremely knowledgeable and efficient. We are extremely pleased with our purchase and can’t wait till our appliance come in.

I originally ordered from Nebraska Furniture in August with delivery scheduled for September 9. After 3 reschedules and a “maybe” for a November 12 delivery, I cancelled and called Tx Appliances. Brandon helped me order a Speed Queen by phone, made the process quick and easy, and I received the washer within a week. It is the best washer I’ve ever had. The wash cycle allows you to open the lid to add clothes and there’s a selector button for Deep Fill. No more washing jeans in a half-filled tub like my auto sensing Maytag. I’m very happy with the experience and the washer. Thanks so much!

Joe Henley was very helpful and patient with us.Our shopping experience with Joe was very pleasant.We will recommend Joe and Texas Appliances to all our friends and family.

I wonderful Customer Service! Robin did a great job solving my problem and helping get me set up for delivery of the appliance that I needed. Thank you so much Robin!

Walked into the store today for the first time looking for a new washing machine. I was greeted promptly and directed to exactly was I was looking for. Never felt pressured to buy. Salesman was very friendly. I will be back again for my next purchase.

Spoke to Kimber who was extremely helpful, knowledgeable and friendly. She was able to help me to determine the right appliance and accessories needed to accommodate specific needs. She was awesome... made the buying experience terrific. I will definitely be going back to Kimber and Texas Appliance for my future appliance needs. Excellent service. Thanks!!!

Austin was very helpful and very informative sales person. Thank you for your help.

Great options for walking in looking for a new cook too. Jeff was very helpful and knowledgeable about what we were looking for. He didn’t push or overly direct us to any one type but knew what we would be interested in. We came out with not only a fix for our cook too that just stopped but also solved a long term goal. Thank you Jeff!

I purchased a Speed Queen Dryer. There was a malfunction the first time I used it. When I called my salesman was not available, he was late to work. Another man, Jim Helton, took my call and followed up on everything for me . He even found a replacement when the timing was going to be 90-100 days out . He noticed online that someone cancelled their order and Jim secured that dryer for me !! Wow. Great and friendly service. It will be delivered tomorrow . I’m so glad Jim took the initiative and helped me even though I wasn’t his customer . Thanks Jim . Theresa M

Kimber Shea is incredibly friendly, helpful, and knowledgeable. She was able to answer all of my questions and assist me in ordering all of the appliances for my kitchen remode.

Great prices, very helpful sales people. Its not a refurbished store everything is brand new. I would definitely recommend!

Jeff was so helpful over the phone I did not have to go in to get what I need. Thank you

Kimber was informative, friendly and knowledgeable. I felt comfortable with my purchase.

Ahmed was great to work with. We made a complete kitchen remodel purchase.

Kimber is wonderful and patient. I’ll never shop anywhere else

Great customer service by Robin answered all my questions and nought a dryer in 10 minutes all done full disclosure from her and set delivery date! Awesome customer service!! Recommend this company to anyone and Robin

Had what we wanted. Super friendly staff and worked to get a fast delivery. Would definitely recommend.

A great experience with a most helpful sales person.

We were very pleased with the sales service we received from Texas Appliance, in particular from Jenn Wampler. Her knowledge and professionalism, as well as her friendliness, was very reassuring as we made our decision on which appliance to purchase.

Kimber was a great sales associate. She even piece compared with competitors and answered all of our questions. I would definitely recommend.

Jim was extremely helpful and pleasant, glad we found a new appliance store with actual customer service

Needed a double wall oven with very specific dimensions. Ed Gant at the Hurst store helped us check the actual unit dimensions on several ovens to ensure proper fit. We have purchased @ Texas Appliance several times and always get great service, great selection and usually the lowest price.

Texas Appliance is great. Competitive pricing and great customer service. Ask for Kimber at the Hurst location she is very knowledgeable and works hard for her customers.

It was very nice, had a great salesman,that help us out

Looked all around for this cooktop for weeks! Finally called Texas Appliance! Should have called them first! They made everything stress free.

Christian was great, easy to work with, professional and got us a great deal on a new refrigerator. It was exactly what we were looking for and more competitive in pricing.

Awesome customer service, as usual. So much better than buying from big box store and Texas Appliance beat competitor pricing as well!

Kimber was very helpful with all of our questions

Nice store with a great selection and comparable prices. I was dreaming in the bbq patio dept.

We found Texas Appliance in Hurst to be competitive in price with a good selection of appliances. Kimber was very knowledgeable on the their products and helpful in making our selection for microwave and dishwasher. Thanks Kimber.JBH

Nice selection of products, knowledgeable sales team, we will be buying our appliances from them. Christine was very helpful, and took his time to explain in detail all products

Husband and I walked into showroom maybe 30 minutes before closing. Robin greeted us and asked if we needed help. Robin was very easy to work with. She listened, asked questions and guided us to finding what we needed. She was amazing! When we need a refrigerator to complete our set of appliances, we will definitely be asking for you!

The store was clean, the staff ignored me while I was trying to find a new dryer. The prices werent bad. I left and bought a dryer from a competitor. I wont be back.

Austin answered all our questions and made sure we got the equipment we wanted. Havent installed yet but will leave another review after that