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Hurst TV & Appliance
101 W Pipeline Rd, Hurst, TX 76053, United States
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Hurst TV & Appliance
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Jo
Review №1

Great service, if they dont have what you want it can be ordered. Competitive prices versus the big box stores. Ask for Larry Sexton, very knowledgeable. Shop local.

ed
Review №2

Great service. Needed a dryer repaired and they were able to come out the next day. The technician found the issue, ordered the part and was Back the next day. Finished the repair at a very reasonable price. He wore a mask and was very neat and obviously had lots of experience. Would use them again and recommend. Also, they are a local business that have been here for a very long time with the same owner.

Le
Review №3

Excellent service very please with my purchase of a dishwasher and refrigerator. Larry is very helpful and knowledgeable. Tired of the big box stores Hurst Appliances is your place to go.

No
Review №4

Needed a part for a dryer. They did not have the part in stock but could get it. But they gave me another place to get it. This is what I call great customer service. Looking out for my needs.

K
Review №5

Larry was so helpful over the phone, had an old oven I needed replaced. He searched his inventory and found an oven that fit all my requirements. Keith came out to install. Very professional, careful and personable. Install was done in two weeks. The other Big Box stores said January or February. If you need major appliances, I highly recommend Hurst TV & Appliance Sales.

Cy
Review №6

Larry was beyond helpful with our appliance purchases. He made sure to match and even beat prices at Home Depot/Nebraska Furniture Mart which was awesome. They also take synchrony bank financing cards with no interest for 12 months. Larry answered every time I called (which was often) and managed to get in exactly what I wanted in time for closing (super impressive in the midst of the COVID craziness). The installers were very polite and made sure to hook up the water lines perfectly. I would definitely recommend Hurst TV and Appliance. Go Local!

Li
Review №7

Excellent sales and service. Great prices and delivery was exceptional. Very pleased with the purchase of an upright freezer which I could not locate anywhere else. We will be visiting them again. Ask for Larry Sexton, Sales Manager, he will not disappoint.

Ly
Review №8

I have lived in Morrisdale for over 40 years and have only bought appliances at Hurst, TV, and Appliance. There is no other better place for personal care and service. They go above and beyond to make sure you are satisfied.You absolutely cannot go wrong shopping with this family run appliance store!

Br
Review №9

Great service. I filled out inquiry on website, and received a call a short time later. Larry was very professional and helped me get the range and dishwasher I was looking to buy. Delivery was timely and prompt, and I could not be happier with my appliances or the service Hurst TV & Appliance displayed. Top notch!!!

Ci
Review №10

Very nice and helpful. Purchased a refrigerator.

Ki
Review №11

I recently purchased a side by side refrigerator from Hurst TV & Appliance and wanted to share my experience. I made my purchase on the telephone with a very knowledgeable salesperson. Delivery was scheduled for a week later. The installers arrived with their masks on and began taking measurements for entry and placement. They were courteous and well informed, cleaning up and finishing in record time. The entire procedure was very professional and I will look to Hurst TV for future purchases.

Ha
Review №12

Convenient location, knowledgeable staff, good inventory, delivery available, & service department. Have done business with Hurst TV & Appliance for 40 years. Great downhome personal service.

me
Review №13

Larry was so helpful over the phone when I called about our oven going out. Offering solutions and trying to troubleshoot over the phone before even coming out.

Da
Review №14

This is one of the few remaining places to get appliances serviced by a decent repairman. Me and my family have been using them since I was a kid. As long as Im nearby I plan to continue using them.Also they support the local community by giving to kids sports.

mo
Review №15

THE BEST in everything..aa+++++ service Honest caring Sincere will go out of their way No fly by night people here. So much better than the chain stores

Ma
Review №16

Service is awesome. I love how knowledgeable the are.

Vi
Review №17

I called Larry at Hurst TV & Appliance to schedule a repair call for an upright freezer which was no longer working. Larry was very professional and helpful; as we discussed the issue, he suggested a possible solution that I could perform myself. His suggestion worked and my freezer is now functioning perfectly. Larry saved me the expense of a service call or worse, the cost of a new freezer. When I do need a new appliance, I will check with this company first!

as
Review №18

Great customer service and pricing! They go the extra mile - ask for Larry. Took the time over the phone to understand our needs and explore options. Could not be happier with the result (and savings) - highly recommend!

Ka
Review №19

If you need a microwave repair contact Hurst TV and Appliance. They are reasonable and fast! Morris the kitty even makes it fun to visit the store in person.

Jo
Review №20

A small place with a big heart. Larry was honest about everything; he showed us what we were looking for and he explained there is a backorder of fridges because of the corona. I didnt believe him (and thought a typical salesman response) at first until we went to 3 other places with backorders. We did end up going back and got us a fridge at a competitive price. We are content with the service and appliance we got! Support your local business!

Br
Review №21

Great place, great service, great products.

Al
Review №22

GREAT SERVICE! No need to shop around, believe me, we went everywhere, even Dallas. We were coming home and decided to stop here since it was like 2 blocks away from home. Best decision ever, and they even matched big box store prices!!! Never going elsewhere for appliances!!

Mi
Review №23

You can buy appliances anywhere. But when it comes to customer service after the sale, Larry at Hurst TV & Appliances is first rate. Thanks Larry for getting GE to provide a new refrigerator when my newly purchased one didn’t function properly.

Mi
Review №24

These guys know their stuff. Any major home appliance, their accessories, and replacement parts are easily found and acquired here. We have purchased new appliances here. We have bought replacement parts for old machines and they seem to know every inch of every model of every TV, oven range, refrigerator, washer, and dryer without having to research it first. I am sold on this small business and we will continue using their services as long as we live in the area and they are in business. Love them.

J
Review №25

We just completed our install of new kitchen appliances. GE Cafe. Larry Saxton and Hurst appliance are top notch. I couldnt recommend them higher. Great folks to work with.

Ja
Review №26

Its great when you dont get the pressure sales technique from a new hire in a big box store, that doesnt know the product details or delivery date. At Hurst TV & Appliances, I got straight answers, good feeling, and bought a new refrigerator right away. Highly recommended.

mi
Review №27

Looking for a refrigerator spoke to Larry and he was able to help me when the big box stores werent.

Lo
Review №28

Better service and price than the big boys. Plus faster delivery

Ch
Review №29

Very helpful.

Su
Review №30

I can only say the salesmen and owner are the best! Trustworthy and reliable!I got all new appliances and even the installation man was excellent! They went above and beyond to make sure I had what I needed and what would look best for my kitchen! The appliances they sell are also reliable and a well made product!I will go back for sure!!!!

Da
Review №31

After the week long fiasco I went through with Texas Appliance in Hurst, I finally cancelled my order with them after they first ordered me a non-matching pair Speed Queen washer and dryer and then tried to sell me the floor models at full price along with saying that Speed Queen discontinued that model and they couldnt get it anymore(even though I have done a ton of research and knew that wasnt true because these models only came out last year)! I even called Speed Queen to confirm and they were shocked that I was told this. They gave me the number and I called over to Hurst TV & Appliance and spoke with Larry. He knew exactly what models I was referring to when it came to the Speed Queens and told me they just got a shipment in. Larry even sent me a quote on the set as I was waiting for the confirmation of cancellation from the other place showing the correct models. As soon as I got confirmation, I called Larry back and completed the order. It was seamless! When I asked him when they would be able to deliver, he told me Friday(this was Thursday) and I asked him next Friday? and he said no, tomorrow, if thats ok? Tx appliance said a week and a half from the previous Monday! I was sold! When Larry told me the price for delivery included deliver, install and take away the old ones, I almost fell on the floor because it was so cheap! Well this morning came and as I was told by Larry, the delivery guys called me promptly at 08:30 to let me know they were on the way. The delivery was also flawless. The delivery guys were very professional and polite and did a great job with the installation and were in and out in 15-20 min. Our first purchase of a brand new washer and dryer couldve been a real nightmare if I had gone with the other place, but turned out to be a great experience with Larry and the team from Hurst TV & Appliance! They have earned a loyal customer for life with the rest of our future appliance purchases!

Br
Review №32

Larry was great had the light I needed in stock for my microwave just a few days before Christmas. Thank you to all of the team at Hurst. Service was great.

Br
Review №33

They might be slight higher than the orange big box but they are not as complicated. They are organized and committed to customer satisfaction. They control the installation, the big box guys did not and that caused be to use Hurst TV and Appliance!

Ra
Review №34

Very bad service ! I called for Appliance repair service but he didn’t even look it. He just charged service call fee and recommended to buy new product from Hurst TV and Appliance service !

Ro
Review №35

NEVER AGAIN! Twice we have had the same service technician out. Once for a washer and today for a dishwasher. In both instances the technician had not even looked into the issue (never even opened the dishwasher) when he started to talk about could be this, could be that. I know that appliance repair is not always easy, but I expect at least a minimal effort in diagnosing the issue. NEVER AGAIN!

Da
Review №36

My washing machine had a broken part I took it off and called to see if they had it. They were quick and had the part. Genuine manafactor part made my repair super easy. Thanks guys

Mi
Review №37

My husband and I were looking to purchase a complete kitchen package. Larry and Brian at Hurst TV and Appliance were knowledgeable and took great care of us. Larry researched competitors pricing and called us with price match pricing. In all regards our interactions were professional and courteous. We would highly recommend Hurst TV and Appliance and will continue to use them for future needs.

Va
Review №38

This is a great appliance store. Forget big box stores. Larry is extremely knowledgeable and helpful. Prices are great; service is great. I had forgotten that businesses like this exist. Do yourself a favor and check here before you finalize ANY appliance purchase. (No, I dont work there or have relatives that do).

Re
Review №39

The gentlemen who work here were extremely helpful and nice. They fixed my TV, and did a fantastic job. Very reasonable. I WILL be back!!

Br
Review №40

Ordered a GE refrigerator that wasnt on the floor and was delighted that the order came earlier than expected, followed by delivery and installation service that exceeded our expectations. Very helpful, informative, and frank throughout the process.

Ha
Review №41

Called to receive a quote and I received the best customer service Ive had in awhile. No robots or misleading statements but a real person with honest answers and a quick callback even though they could not service my unit.

do
Review №42

Good advice on fried tv .

Sh
Review №43

Most pleasant experience with a repair shop. Larry was helpful tonthe point of offering me some trouble shooting ideas PRIOR to sending technician out along with $49.95 trip charge. Turns out the problem was not appliance related saving me that $.The conservative approach he offered cannot be described as anything less than awesome.

Na
Review №44

We wanted to buy local. Buy American. We were impressed by Brians knowledge, and his well take care of you promise. Despite the fact that it would have cost less at the big box store, we bought a new GE slide-in stove, on Saturday, set installation for Tuesday.On Tuesday, the installer, Keith, pulled the stove forward, measured, and stated that the counter-top must be cut. However, he doesnt do that kind of cutting.We werent happy with this, but we called Larry who assured us he would expedite this. (We had measured the old stove, hadnt pulled it out, and Brian didnt question those measurements.)When Kurt (stone cutter) arrived on Wednesday, I called Larry, hoping to get the installer back that day. But, Larry stated that their installer only works on Tuesday and Friday. At this point, I asked Larry what he had meant when he said expedite, but he just said Im sorry.So, the kitchen was torn up, and the old stove in the garage, the new stove propped up in the kitchen. Keith returned on Friday morning to complete the installation. But this required another cut he could do for another $45.00. (Wed paid $100 at the store for installation and haul off.)As Keith was preparing to leave after the installation, I noticed a plastic bag with an anti-tip device, with instructions that this MUST be installed. He said its not necessary for slide-in stoves. I was skeptical. He brought his tools back in, pulled the stove out, and installed this safety device.He left, and while cleaning the cook-top, I noticed a gap between the back of the cook-top and the counter-top, big enough to fit the tip of my little finger into. Also, I could see that the stove was crooked, and not slid all the way back. On the right side, the edge of a thin rubber base the cook-top sets on was sticking out.I called Keith, who told me to shove the stove over and it would probably fit. I tried but it was still not fitting perfectly. He said hed later on.When he returned, he said in a perfect world this would fit. After spending $2000 for the stove, and $245 for the installation, I felt wed paid for a perfect fit. He said the counter-top would need to be re-cut to get the stove to fit. The edge of the thin rubber pad that was sticking out on the right side? He simply cut it off with his knife!I called Kurt, who returned on Saturday. He pulled the stove out, re-cut the front of the counter-top, (too much this time), but the stove would now slide back all the way.After Kurt left, we pulled out the stove to clean up the mess Keith hadnt cleaned up. We then noticed that Keith had used only one of the two screws to install the anti-tipping device, and we fixed that.At this point, we dont know what or how much damage Keith did by cutting off the rubber base instead of adjusting it correctly in the first place. We assume that since GE has this thin rubber base under the the glass cook-top, it is supposed to be placed correctly, not simply sliced off because the installer cant be bothered to do the job right.We havent contacted the store again yet, because Larrys apologies dont help. Its easy for him to say hes sorry, but it doesnt fix whatever problems we might experience in the future because their installation. We will call Brian since we originally dealt with him.Unfortunately, we paid much more to buy local, and were rewarded by shoddy workmanship, and no thought of service recovery. The lesson this store taught us: spend less and get good service with the big box store. So much for trying to do the right thing.

St
Review №45

Best tv and appliance store in the metroplex

Re
Review №46

Both my microwave and oven went out at the same time. I looked everywhere and called a local place who recommended Hurst TV and Appliance. Spoke to Larry on the phone and was so pleased with his knowledge that I jumped in the car and went to the store. I have had nothing but success. He helped me select exactly what I was looking for and saw me through the ordering and installation of both units. He helped me with the rebates and had all the copies printed and ready for my submission,. He also has a terrific installer named Keith who was patient and thorough, and did an extremely professional installation of both units.. I cant thank Larry enough and could not be more pleased. I will not only recommend this store but will use them again and again. Thanks Larry!

Ra
Review №47

No frills, nice people, efficient service. Much nicer than the big box aggravation.

Ga
Review №48

I went in to ask a couple of questions about repairing a tv Ive been having some trouble with. It was a pleasure speaking with Larry who gave me the best customer service possible. Hurst TV & Appliance had gained my business.

Lo
Review №49

Ive had the privilege of doing business with Hurst TV & Appliance for more than 20 years. They have always come to my rescue in 24 hours or less. The repairman is always prompt, friendly, honest & more than fair when assessing the problem. All of these qualities are near impossible to find this day & time. I alway recommend them to family & friends & I would NEVER consider using anyone else. If I could give more than 5 stars I would because they are beyond excellent. I pray the Lord continues to bless each of them beyond measure.

da
Review №50

Very helpful and personable Would very much recommend them

Ki
Review №51

I thought they sold used when I went in - ended up they sell only new appliances way below big box prices. Bought a discontinued GE for cheap, and it ended up being the worst one Ive owned.Not their fault though - GEs. Larry the sales guy was stellar. He got GE to work with me for an exchange when GE was not being easy to deal with. Then I had a surgery and fell out of pocket - when my husband followed up later Larry bent over backwards to make us happy. Coordinating with his GE rep.We ended up with a better dishwasher that is great. I thought the store was good, but I cant speak highly enough about their Larry!

Mi
Review №52

In May 2015 we were in dire need of a new refrigerator and started our research and shopping. We bought our microwave and oven (both built-in models) in 2013 from Larry at Hurst TV & Appliance and could not be happier with them.We contacted Larry about refrigerators and he was extremely knowledgeable and helped us choose the right make and model for our needs. We have had the GE refrigerator for 4 months now and could not be happier. It was everything promised.This family-owned company has always been the most knowledgeable, ethical, and customer-focused company we have ever encountered and I could not give higher recommendation.Mike & Rebecca Jackson

L
Review №53

We bought a GE washer and dryer from Larry at Hurst TV and Appliance in February. I started having problems with my dryer in September and contacted the GE warranty department. To make a long story short, 3 weeks later I was still without a dryer. I happened to mentioned this to Larry when I was in the store on another matter and told him when GE stated it would be repaired. I contacted Larry when GE failed to get the problem resolved. He stated he would make some calls, which he did and my problem was resolved that day.Larry made me feel like I had won the Publishers Clearinghouse when I was finally able to do my laundry.Hurst TV and Appliance will stand behind the appliances they sell you, give them a try next time you are in need!Lana Foster

An
Review №54

HONEST AND RELIABLE. That is a rare find these days.

An
Review №55

We almost called the wrong company out, make sure the name is Hurst Tv and Appliance before they come out. We love the friendly service of Hurst Tv and Appliance located on 101 w. pipeline rd., ASK FOR LARRY.

no
Review №56

Got my part for my dryer great place

Ca
Review №57

Great place to shop for home needs

Ja
Review №58

Fast, friendly service. They saved me hundreds of dollars by fixing my TV!

Da
Review №59

Hurst TV is great and they support the community. Keep business local!

H
Review №60

Great service. Prompt, courteous and knowledgeable.

Sa
Review №61

We called Hurst Appliance out for a repair on our washer and the tech was very friendly. the technician distinguished the problem quickly and charged me a fair price for repairs!

Ja
Review №62

Shopped around for a new dishwasher plus delivery and installation and they beat Sears, Conns, Lowes, & Home Depot. Plus quick and friendly.

Ja
Review №63

The customer service was great

Me
Review №64

Very helpful. .

da
Review №65

Great

Information
16 Photos
65 Comments
4.7 Rating
  • Address:101 W Pipeline Rd, Hurst, TX 76053, United States
  • Site:http://hursttv.com/
  • Phone:+1 817-282-7361
Categories
  • Appliance store
  • Appliance repair service
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
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