Completely professional and knowledgeable staff. Very fair offer and outstanding selection of fine jewelry. Highly recommend Danny and his staff if you’re in the market for high quality goods!

Working in industries where Customer Experience is critical, I’m always on the lookout for good and bad experiences. Selling jewelry can be stressful because so many are out to take advantage of people. I didn’t realize how stress free and transparent this process could be. Gaby was great to work with and I will definitely be back when it comes time to purchase jewelry.

I walked in there and immediately had the best customer service; I felt so welcome. The owners personality, trustworthiness and professionalism was Excellent; no Superd. I really enjoyed the astmosphere and kindness. Had went somewhere else but the courteness from Shaftel drew me back to them. I recommend them at all times and I will definitely revisit and recommend my family and friends.

Great experience! Danny and Megan are extremely knowledgeable and kind. Their selection is just beautiful! Highly recommend if in the market to buy or sell. Definitely one of the top fine jewelers in Houston with fair prices.

Very friendly service. I sold my diamond for a fair price, and would happily refer this place to others. They also have beautiful jewelry inside their store.

Very pleasant people, gorgeous ambiance felt like a place I could just hang out honestly. Some people and places just give off good energy and they definitely do.

Danny was helpful, fair and reasonable in his pricing. Shaftel Diamonds is a lovely family-owned store that I am happy to do business with. I will consider them for any and all of my future jewelry purchases.

Diamond Buyers was professional, courteous and definitely outshines other companies. I initially communicated over email and then made an appointment with Danny. I was beyond happy with my experience and definitely recommend them.

Came in to sell a ring, staff is very honest and took the time to review all documents. Really appreciate the quick service!

I decided to try my luck selling some unwanted jewelry here and found the staff friendly and attentive. I did not expect to get much considering they will resell the items but they made an offer that was within acceptable limits. I came away with some extra cash in my pocket and will definitely go back if I ever need to buy or sell anything. Customer service is always important and they did well here.

Danny was helpful and friendly. He gave us a fair and honest price for my diamond. Would definitely recommend Shaftel Diamonds.

These people are very fair! Professional people. I would from here to buy jewelry.

For starters the store is breathtaking when you walk in. Service is excellent & all the employees are so welcoming. Definitely coming back!

I had an excellent experience working with Keith and Gaby to purchase a diamond that I needed to sell. I shipped it free of charge and received a fair offer. I highly recommend them as I found their business to be extremely reputable. Thank you!! 😊

What an excellent service experience! I had the pleasure to speak with three members of Shaftel. All of them were professional, knowledgeable, and personable. I felt heard and well welcomed. This was my first time at Shaftel and I’ll come back again. Shaftel is a dazzling addition to the neighborhood!

During uncertain times and new to diamond selling, this process was daunting to me. I had a lot of worries about sending a diamond off and risking it as a total loss. Keith and Gaby were extremely helpful making me feel comfortable trusting them with my stone. They replied promptly, worked with me patiently, and were friendly and professional the entire time. If Im ever in the market again, Id have no issues heading all the way down to Houston for business instead of my local jeweler.

Decided to sell some unused jewelry. Worked with Danny. Super friendly. Got what I wanted. Recommend them for new purchases or sales

In 1 word I would describe my experience as professional. Not only did Danny make sure all my questions and concerns where answered, but he did it all in a well-organized manner trough constant communication. Definitely recommend if you’re looking for a strong customer service business.

Danny was extremely helpful, honest and fair. I got the best price I was offered to sell myDiamond to him and Bonded Buyers. He gave me a range over the phone and then more detailed price in person and I was very satisfied. I would recommend them to anyone and would go back myself for sure.

Credible company; gave me a fair price and expedited the process in a safe and secure process. Courteous and exceptional customer service.

I am new in Houston and don’t know any reputable place to sell a diamond jewelry, I came here based on the 2 reviews I have read on google and my gut feeling, I never expected that the building if full of different merchant. Danny was very professional and honest, he checked my pieces and made an offer that is within the current market value. The whole process was smooth and easy. They also have excellent diamond jewelry pieces if you are looking to buy at a very reasonable price.

Stop by due to I was interested in selling a diamond pendant. While there I had Jim take a look at my Rolex. His customer service was unmatched!! I highly recommend stopping by to the staff at Diamond Jewelry.

Very professional and great customer service!

Very quick and easy! Im so happy to get my ring out of my house! It was a very fair offer and right at market price. I would definitely sell to them again....but lets hope I dont have to do this ever again ladies. ;)

Excellent, personal experience. The staff are professional, making the extra effort to provide the utmost in service. They are highly recommended.

Super easy process. Danny walked me through everything, answered all my questions, and made the best offer I’d received shopping my diamond. Thank you!