Complicated, but they help

Extremely unhappy! Called to find out why my cameras arent coming up using THEIR app on my phone. With THEIR system. They want to make an appointment to come out and see me. THEN CHARGE ME $75!!!! Trying to say its my internet.Its not!! I had a friend try and pull them up on her phone and it didnt even work. She also has cameras. She tried pulling mine up on her app....and they STILL didnt come up. That tells me that it isnt my internet.By the way, my cameras are still under warranty, Ive had them a couple of months. Its THEIR DVR system. I cant believe they want to charge me for something that has to do with their stuff. Im not very happy with them right now.

Very unreliable They never completed my order and they cashed my check I tried for 4 months to complete my order all I ever got was excuses his father died he was out of the country for 4 months really? I contacted BBB to report the company he agreed to refund my money but he still has not made good on the agreement bad company do not do business with US electronics Inc