user
IKON Beauty Supply
12950 Willow Centre Dr, Houston, TX 77066, United States
Appearance
IKON Beauty Supply
Comments
Ma
Review №1

This beauty supply store sales fake products beware when buying any and especially high end products from here bc it may very well be tampered with… I understand customers may be untrustworthy but these people accused me of lying and after opening several bottles from behind their counter that were clearly tampered with (bc the seals were missing) he apologized…no thank you I no longer trust your products for my beauty needs

La
Review №2

Just that one spot you love, and they know youre a good shopper, they give you samples.0

Sh
Review №3

Have alot of hair extensions to choose from, but didnt have alot of natural hair care. The prices are reasonable.

Sh
Review №4

Man at register act like he knows no English and just add items to your bill you dont ask for. Nobody is knowledgeable about the products.

Li
Review №5

Its ok, I would rather shop larger stores

Me
Review №6

Everytime I go to this place, it is clean and the gentleman behind the counter is so nice. Lits of items to choose from to your hair care needs and everyday beauty life. When you walk in and dont find what you need, he wants to help find it. Unfortunately, that trip, Ikon no longer sold what I was searching for. Its a hair care spot. I recommend it.

Al
Review №7

Has everything I need and stuff I didnt know I needed 😌 ❤

Cr
Review №8

Rude! Walked in and asked where I could find an item. The guy mumbled something to me twice without even looking at me, and then seemed bothered when I couldn’t understand/hear him. He finally yelled out an aisle number which is when I decided my daughter and I would not patronize this establishment.

Mi
Review №9

Has all your beauty needs.

Rh
Review №10

Always be out of the color blonde wigs

An
Review №11

Affordable. The staff are friendlier then they use to be...its good place to get the beauty items you need.

Ki
Review №12

They sell fake human hair and will not allow returns or exchanges!Worst beauty supply in Houston! Do not spend your hard earned money with these people! They do not like Blacks or Mexicans here!

An
Review №13

They always have what I need and more

A
Review №14

Its fair but there are better beauty supplies

Mi
Review №15

Nice store. Great selection.

Br
Review №16

This place sucks in order to use your card you have to spend 10$ dumb and rude ! DO NOT GO HERE prices are high for no reason

Mi
Review №17

Has everything you need. Prices are fair. They do watch you to see if your stealing but it don’t bother me because I know what I’m doing isn’t that. They sell nice wigs. Jewelry don’t know if it’s worth it but to each it’s own. They do sell non prescript contacts which I like

M.
Review №18

Terrible prices. Rude workers. $10 to use a debit card is freaking ridiculous. Will not be returning.

CC
Review №19

Man behind the counter was very rude when I asked a simple question about a product decided to take my money elsewhere.

Ve
Review №20

Lover there price on things price lower then other people

La
Review №21

Great store

AJ
Review №22

They usually have everything I’m looking for as far as products go I cannot say that for hair though. But I like how each time I go it’s not crowded inside most beauty supply stores are small and cramped inside this one is very spacious with more than enough walking space for two people pass on an isle. They play good music in there too! Never fails I’m always in there when a classic song comes on and I can hear other shoppers singing along lol

To
Review №23

I was initially looking for a Sally Beauty Supply to purchase some items for a wig I was teasing when i ran across this place on my Google maps. I decided to give it a try. The location was a little hidden but the Wal-Mart next door is a great landmark. I walked in and was amazed by the selection. it was literally the size of a small market. The isles were roomy and well displayed. The pricing was available on all items which makes it easy to keep on budget.I did have a bit of a difficulty finding associates in the large space mainly because they were busy assisting other customers. some of the logistics and layouts are a bit hard to understand but the prices in this place make the extra search worth the while. Unfortunately there is a minimum amount to spend on a debit card which meant i had to get more goodies!This store has everything in it from full wigs to weaves and extensions theatrical jewelry and accessories including contact lenses!I will definitely be returning to this place!

La
Review №24

I usually would stop at the beauty supply along Highway 6 on 529 and the one on West Road Highway 6, but of course they didnt have everything I needed. I decided to take a chance on this store and it reminds me of other beauty stores that cater to African Americans that my mother took me to when I was young. Excellent variety and of course they have some clothing, Nail Care, lashes, about everything you would be looking for regarding Beauty and cosmetics.

EA
Review №25

I really like this beauty supply store. It has grown over the years and Im able to find all the things I need here. They have a wide variety of natural hair products as well as other hair options.

Co
Review №26

If give a zero stars I would. If you are thinking of going to this place...DONT. I repeat...DONT go! They accused me of stealing. After I made a legit purchase...kept my bag of products and threatened to call the police! I called the police myself. They eventually let me out because I in fact did not steal anything! While in there several other women came to my defense and even confirmed that they had seen this done several other times to other people! I will NEVER EVER give them my money ever again!

Ma
Review №27

Don’t bother asking them questions about the products they sell, they will lie to you & tell you that their fake hair extensions are human hair. I had a feeling they were faux hair but they told me they were real in order to sale the product. They will also follow you around the store watching you as if you are a thief even when you are a regular customer who has shopped there often. The only redeeming factor of this store is that they have a large selection of beauty products.

Ki
Review №28

Horrible service. No respect for your customers.

Sa
Review №29

Came in the store today, August 24th around 5:30pm and the Chinese man came up to me and asked if I need help and I told him I was looking for a wig. About 5 minutes later, I attempted to take a picture of a wig that I liked to show my husband who was waiting in the car and the Chinese man came up to me and said “NO PICTURE!!” I asked him I cannot take a picture?? He said “NO PICTURE!!” I politely put that wig back and left the store. He does not get my business!! Never!! But from black owned stores!! He lost a good customer!! I would have bought two wigs!

Mo
Review №30

Selection of products is great. They always have what I need. I am welcomed when I come in each time and offered help to find what I need. This is my go to beauty supply.

Kr
Review №31

This is a great beauty supply. Friendly staff, good place to find a wig.

Ci
Review №32

This place Is amazing, I cannot express how much I love it 🥺💋

Sh
Review №33

Almost everything you are looking for a and priced reasonably

ms
Review №34

Terrible customer service. Go to another beauty supply and save yourself the headache. I asked for help and the worker told me “I’m busy!” They are so rude a inconsiderate but want you to spend your money on their expensive products. I’m taking my money else where.

Al
Review №35

I honestly wish I could give this place ZERO stars! The Middle Aged Chinese lady is so RUDE. They don’t care about there customers & if your not spending a lot of money they will treat you bad. I went to buy a wig it was 90 dollars which was okay so I told her I wanted it, she took it to the front and I went to go look around some more. I then realized I left half of my money at home and I couldn’t get the wig. So I told her “I left my money I’m sorry I can’t get the wig” she then starts getting a attitude and tells me “I have to buy the wig” making it seem like if I don’t buy it I’ll get in trouble?? I kindly explain to her that I can’t get it I don’t have enough. She gets more mad and she still telling me I HAVE TO BUY IT with a attitude. At this point there’s nothing I can do about it so I say I’m sorry I can’t. She gets more aggressive and saying “I HAVE to put it on layaway and pick it up tommorow.” At this point I’m getting confused because normal people don’t act like this. Normally people at other store are okay with it. So I let her know again I can’t do that because I won’t have a way back up here to pick it up. (Kinda far) She then LOOKS AT ME ANS ROLLS HER EYES. Takes the wig and tells me “ I don’t know why you said you had 100 dollars when you DONT pretending like you were going to buy this wig” and WALKS OFF. Now normally I would have said something back because what she said was SO uncalled for. But that really just proved to my why I shouldn’t even buy the wig In the first place. I then walk to the back and she started YELLING to the other employees about me not purchasing the wig and starts saying rude things. So I just left. All of this disrespect because I didn’t have my money on me.. be in mind NOBODY HAS TO BUY ANYTHING IF THEY CHANGE THERE MIND!!! If I simply decide that I don’t want something anymore I have the right to say I don’t want it anymore. She really tried to force me to buy it. Please don’t shop here. They don’t care about there customers. All they want is your money and if you don’t give them it they will be rude. Spend your money at a place that actually cares about there customers

Lu
Review №36

Inviting pics from the outside a store COVERED in beautiful black women with wigs and other hair items, you walk inside and they have a little of everything black statues, clothes and of course black accessories!! Everything black EXPECT BLACK PPL this is a black beauty shop that doesnt employ not one person of color no questions can be answered for texture, edges, or natural hair questions. They have been opened for some time now and aside from the pics of black girls stealing or the following you around the store im pretty sure this is a prime example of love your money not you. Imagine a store that has all Asian women on the pics outside their garments are the only clothes we sell everything is ONLY CATERED to them and boom nothing but blacks that own and operate no Asian would shop there. Period we dont respect our imagine enough too many other stores doing the same thing or time to open our own but thats going to be a solid no on returning .

Da
Review №37

Called the store first to see if they had a certain product lady answered the phone and didn’t speak English very well. So I decided to go there to give her the benefit of the doubt and the minute I walked in I was being followed around like I was a thief. I didn’t not appreciate this at all. I asked a question to the lady where a product was and she just pointed and stared at me. I found the product on my own and ended up purchasing the item due to that I needed it however I will not be going back nor will I recommend this store to anyone. 😡

Co
Review №38

Wish I could give no stars. They followed me and my wife the whole time she was shopping. Im a business owner with lots of my own money to spend. I buy my wife anything she wants and dont have to steal the things she like. By them doing that we left and spent our money elsewhere. Well never go there again.

Kw
Review №39

Quality and cheap hair and beauty products.

Po
Review №40

Very very rude along with a $10 minimum credit card purchase which is actually a violation of Master Card & Visa Corporate. Can be reported!!

Je
Review №41

Wife gets gets her things from here, she knows the staff by name, always provide great service

To
Review №42

Owner is helpful and polite...good place for hair supplies,most likely find what you looking for.

ta
Review №43

Its a really nice place they have all types of hair and products I like to go there from time to time when Im in the area and the prices is okay

Le
Review №44

Nice variety of hair products but the cosmetics could be a better variety and a bit overpriced. And i didnt like the fact that they followed me and my husband around the store like a stereotype🙄

Do
Review №45

They pretty much have almost everything you need for beauty. However, I would give this a lower score if I was able to. I was in here looking for some extensions, and they told me not to look at my phone. Im sorry, but texting is my own business. They treated me like I was looking for trouble. I responded to them in the most respectful way, but I still had an uneasiness and discomfort of being in their store. I felt like I wasnt welcomed.Overall, their store has great products, however the workers/owners customer service is insulting. Never coming back here to support them if they cant even make their customers feel comfortable or welcomed.

T
Review №46

Nice

Bo
Review №47

Love this hair store, but the variety could be better. Sadly my hair is not being stocked anymore, so I might have to stop coming here. :(((

Ra
Review №48

They always have what you are looking for . All things hair and beauty.

M
Review №49

Good selection of products and super helpful staff!

Ho
Review №50

Good prices and great selection of wigs and extensions besides hair supplies The Customer Service was helpful and friendly

Da
Review №51

Rude. The man who manages the store is rude and has poor customer service. Asked about a wig i was looking for and he brushed me off.

D
Review №52

Well organized and they were very helpful.

Jh
Review №53

Good, 4 what it is

Sh
Review №54

Decent beauty supply with a wide selection of black girl hair products & wigs. Some of the synthetic wigs are a little overpriced for the quality though

ni
Review №55

They had horrible customers service just need to exchange my little girls tapes got there hair they where to small and I had the current receipts they so people like this all the time please dont shope here

Je
Review №56

This place is kind of hidden on a back street so you definitely wouldnt know about it but they have soooo much variety. Anything hair related you need, they got you!

Ja
Review №57

I get my grease and I likes it!

De
Review №58

This beauty always has a great selection of supplies

Al
Review №59

Regular beauty supply. Decent prices. Had everything!

De
Review №60

Lots of variety. Helpful staff. Dont carry alot of color options depending on what youre looking for.

Be
Review №61

They have everything

De
Review №62

My number 2 beauty supply if I need something but sometimes doesn’t carry a lot of stuff color of hair extensions...

Br
Review №63

This was my first time going but wont be my last time. They have a huge variety of everything and for a reasonable price.

Em
Review №64

Good quality beauty products

Ca
Review №65

I drove across town thinking they haf a huge variety of hair but they dont an the hair they have is cheap thats why the prices are low

Rh
Review №66

Dont that dnt like to retrun products

Ch
Review №67

Actually had great Customer Service.

Cr
Review №68

One of my favorite hair supply stores!

Ta
Review №69

Get your microblading done with Kandice. She takes care if you so Treat her right

Ja
Review №70

Did not go into the building.Sorry

Ch
Review №71

One of my favorite stores. Always stocked well

ca
Review №72

I wish I could give it 0 stars racist homophobic ass asian guy that workes here and he is very rude I will never ever come back here again and I dont recommend you to go

Le
Review №73

Great prices and tons of variety! Will definitely return!

Ma
Review №74

I will not return to this store. Very rude old men that work the register.

Jo
Review №75

Thr most of their prices are too high

Ja
Review №76

So far I really like it here

De
Review №77

SO RUDE ! Don’t come here, asked them a question about a product and I was told to buy it or leave!

Ke
Review №78

Loved this place and staff

J
Review №79

I really dont care for this location. Prices are higher and they dont appreciate your business

Ze
Review №80

More expensive than other beauty supply and not too many options

Lo
Review №81

Only allowed to try on three wigs per visit! :o

ch
Review №82

Not open the hours they say.

Je
Review №83

So much make-up... And u can test before you buy

Ti
Review №84

My daughter went there and I havent heard a complaint

Un
Review №85

Take good care of customers

ta
Review №86

Best hair products for African American hair

La
Review №87

Overly priced and moderately helpful

Mr
Review №88

Large store didnt have a large selecting of hair to choose from human hair for braiding. Lots of weaving hair available

G.
Review №89

I love this place. ..

It
Review №90

Love this beauty supply

Ka
Review №91

Buy all my girls hair care here

ni
Review №92

Overpriced Ugly Wigs

Le
Review №93

NOT very helpful when your asking for a items

D
Review №94

Pleasantly Surprised

La
Review №95

Great

Su
Review №96

Wigs Wigs Wigs Wonderful prices

Mu
Review №97

Great service

Sh
Review №98

Nice place

An
Review №99

Prices too high

to
Review №100

Prices are reasonable

Information
9 Photos
100 Comments
3.8 Rating
  • Address:12950 Willow Centre Dr, Houston, TX 77066, United States
  • Site:http://ikonbeauty.com/
  • Phone:+1 281-880-0888
Categories
  • Beauty supply store
  • Cosmetics store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:11AM–6PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations