Nami and Jay were absolutely excellent. I went into the store today with just the intent of looking around but the customer service was so good I had to support the business. Jay took his time really making sure that I got the watch that I’d be happy with and had me trying on plenty of styles. I’d highly recommend stopping by this location if you’re looking for that extra something for your outfits.
Excellent customer service! Give those kids a raise! Comfortable experience, remember spending money should be Fun! We chatted, joked, and I left with sweet ⌚full of sparkle! Girls gotta take pretty shiny bling on her travels. What surprised me was they engraved the watch for me at no extra charge! I highly recommend this biz!
Great selection. The staff is super friendly and helpful, and they have lots of sales and a great military discount.
GREAT PLACE TO BUY SELF WINDING WATCHES!!
Very friendly and helpful staff.
Great customerservice, great selection of everything!
Amazing store and wonderful service. Such a friendly staff I shop here every chance I get. They always have wonderful deals and sales.
Got a nice leather sling bag today
Love there products, great price and this store is always very accommodating!
The Ala Moana Fossil store is great. Good selection and helpful employees.Fossil has reasonable prices for quality merchandise. Its too bad theyve discontinued their line of clothes. I dont like the latest trend of watches that seem to be too large for a normal size wrist. Apparently other watch companies are designing similar over sized watches. Watch merchandise has become ONLY a decorative item. Many people use their cellphones and smart watches to tell time, not a wristwatch. Its interesting that established hi-end watch manufacturers do not follow this oversized trend. Only lower end and middle of the road companies.With the increase of discount outlet stores and surplus merchandise stores, FOSSIL is a manufacturer that will face stiff competition for personal disposable INCOME. With a huge variety of models, I think sales can only be made through heavy discounts or limited production or custom watches.
Excellent Customer Service. Thank you. 5 🌟
Small and friendly store with many pretty things to buy.
Excellent customer service
Great and fast service
Never had a problem here. Theyre always up front about their deals and promos.
I am extremely happy with the remarkable staff at this location. They answered all my questions with ease and assisted me in purchasing a Fossil Q Gen 4 Venture SmartWatch. They went above and beyond and offered to save me money with a coupon.I definitely recommend checking them out for any of your future purchases. You will not be disappointed. 😊
Purchased from this location once. Called ahead before visiting, and the person who answered was accommodating and friendly. Another person assisted us upon our arrival, and was very efficient and professional. Store itself seems well stocked and very clean, smaller than other stores in the mall but doesnt feel stuffy. Would visit again!
I would like to thank Chris and his assistant for all their help.Smart watch for the son, great price with a sale discount and excellent service.Thank you
They were SUPER NICE,ACCOMMODATING WITH EVERYTHING!Fixed,exchanged,engraved a watch I bought online 4 my dads xmas gift.
I could not find a charger anywhere (incl Amazon, Ebay, etc.) for my Gen 3 smartwatch. Store associate gave me their (used) one. Sooooo grateful. Will def be back to buy a Gen 4.
Great, helpful and responsive sales reps, but not pushy. Nice watches and even better when on sale! They can even change your battery of your Fossil watch!
Super helpful and nice here.
The sales team are very welcoming. Although there was some miscommunication they still upheld their bargain. Which is always nice. Thank you for today!
Great staff here - I had a question to my Fossil watch bought in Germany (sadly there is no official store in Czech republic), they did not wait for a second and try to help me to resovle my issue. Great customer experience.
Very nice store, prices ok, very nice and charming ladies with an outstanding customer service. They made one buy a watch and I might be the next one if I go back. 😊
Very friendly and helpful service. Kevin, who served us, was exceptional and took the time to set up our new watch.
Walked in with a broken watch from their internet store and they swapped it out with a working one complete with engraving and resizing the strap in a matter of 3 minutes with no questions asked. Excellent customer service.
The staff is always friendly And their service as wonderful consistently every single time.
Great customer service. Love my new smartwatch. Great price and quality
Friendly and helpful staff, attentive, but not overly or intrusively so, and the products here are a prime example of elegance, sophistication and style.
Excellent services from these guys. A little hard to find at first as they were on the top level of the centre.
Service was great, sales people were really good.
My favorite place to pass time!
Always great people at this fossil store!
Great watches and awesome staff
Staff has amazing customer service a
Great Customer Service and Very Knowledgeable
Great experience, Victor was very helpful
Does not make any fare difference between India and the US
Great service and nice watches
Great store, cooperative staff
Fantastic service
Absolutely friendly service 👍👍👍