They had a great selection, I worked with Matt and he was amazing. He made sure we felt comfortable and that it was a pleasant experience. He was extremely patient and not pushy with us to buy and actually took the time to find things we were looking for and in our budget. I highly recommend going here and if you do ask for Matt!
I honestly cant say enough good things about this place. Matt was so incredibly patient with my fiance and I. We had to make several schedule changes, and he was always accommodating. He was never impatient even when my fiance changed his mind about the original ring that he wanted. Matt went out of his way to find custom quotes to try and match what my fiance wanted. He was NEVER pushy and never treated us like we were wasting time. I am very glad that we found this place. I also cant go over how tastefully decorated it is. The collections they have are elegant, and there is so much variety. If they dont have it, theyll try to see if they can get it for you. Best place ever.
My fiance and I live in Oregon so he had to order everything over the phone. Chanel was so amazing and helpful. They were able to nail the design I wanted perfectly! We were so sad Chanel was home sick when we came in earlier this week to look at wedding bands. Wish we could have finally met her in person! But Steph helped us look at wedding bands and she was equally as wonderful and helpful. We both found the wedding bands we wanted. Everyone who helped us at the shop was delightful.
Helena helped me find the perfect ring for my fiancé, very happy to be apart of this amazing family
Ask for Matt..Ok so Im not big on writing reviews but thought I would make an exception for this place.. Heres the deal, all jewelry places have nice shiny products.. Walk into any jewelry store and everything looks beautiful.. This place was the same way, but after speaking with Matt I had made my decision before the matter of price was even discussed.. I went to almost all the jewelry stores on Oahu looking for a wedding band for my wife.. I wanted an eternity band and I needed a size 5 ( I thought anyway).. Every other place was like yeah, lets get something on order for you .. Estimated pick up date and price will be .. Blah, blah, blah... Matt told me look man, I know you want to surprise her but with eternity bands you have no room for error.. I couldnt borrow her fake ring without ruining the surprise and there were no other rings I could swipe and take to the store for sizing so he said you may want to seriously think about bringing her in and just let us take care of her... I appreciated that.. So I made the trip to the store the surprise, introduced her to Matt, and after about 3 hours ( my wife had a blast trying on everything in the store and Matt was very helpful and patient) we made our decision... I t was a great experience.. I couldnt be happier.. Oh, as far as price goes, they also had the best deals in case yall were wondering... HIGHLY RECOMMEND The Wedding Ring Shop! Thanks Matt, Ill be back for sure...
My husband and I visited the Wedding Ring Shop to look for a new band for my engagement ring. Eric helped us and he was amazing. He really took his time with us since I was debating on whether or not I wanted a halo or to stick with a solitaire. He was very informative of the different brands offered and helped to show me a lot side by side so that I could really decide on what I wanted. After about an hour we finally decided on a sticking with the solitaire because its so classic, can never go wrong! After much debate between Tacori and Michael M, we went with the Michael M Collection because he stated the focus is on the diamond quality on the band and not so much of the design, and boy does it sparkle no matter where you are! From beginning to end Eric was very helpful and even helped to speed up the process of getting the Jeweler to work on inputting my diamond into the band once it arrived, quicker than expected. He knew I was so excited about wearing my new ring! . From the customer service, selection and just overall experience - 5 stars, I am beyond happy. Thank you Eric and the wonderful team at the Wedding Ring Shop! This is for sure my ring for life.
Without a doubt the best possible place to go and buy a ring or just a diamond! They are so very well educated can are also so willing to help teach and educated others! The prices are exactly what they should be, and the amount of invintory they have is insane! They also have always gone above and beyond for me and all my friends! Next time to stop in tell them Jardin (JAR-DEN) sent you!
Lorah Ashley helped my fiancé design the ring of my dreams! Its been two years and I still catch myself staring at it and feeling soo lucky! My hubs said he had a great experience during the ring design phase as he was treated with respect, patience, and understanding of his goals and finances.Later we were able to design HIS ring and engrave my fingerprint inside. So special.I still go in frequently to visit and get my ring cleaned (free!). Couldnt be happier with our experience at the WRS!
I came in to appraise some pieces that I thought were diamonds. The staff were very friendly and helpful. The whole process was fast and easy. The staff members that helped me even explained how they try to find the right diamond for their customers, giving them the best price for the right diamond for them. Im very satisfied with my experience here. Be it to either appraise another diamond I may find or to buy one for myself, Ill be sure to come back to this store.
My fiance and I went to pick out our wedding bands last night at the Wedding Ring Shop and were very pleasantly surprised by the whole experience! Everything about it felt right. Nancy was super knowledgeable, welcoming and straightforward which is nice in making us feel comfortable and like we were surely in the right place. We accidentally stayed half an hour past closing time (sorry about that!) and they gave no cues to rush us in any way which shows that they do business the local way and care about valuing every customer. Thanks so much for going above and beyond! Highly recommend for this important life purchase.
I absolutely love my engagement ring from the Wedding Ring Shop. I try to make it in every few months to get a complimentary cleaning and inspection and Tam has helped me on two separate occasions. He is such a great jeweler. Even though its been more than a few months since my last visit he still remembers our last conversation and always makes me feel welcome! We are currently in the process of shopping for wedding bands and he made sure to give me a heads up on the latest sales and/or events. If you want great customer service and quality selection be sure to stop by and ask for Tam!
I have always been in love with the Wedding Ring Shop, so I was thrilled when I found out my honey got my ring here! Not only do they have the best warranties and policies but their customer service is amazing! Janet has helped me out 3 times, from choosing our wedding bands to having my ring cleaned. Every single time she is smiling and happy. She worked with our budget and makes me feel like a Queen! Thank you Janet and the Wedding Ring Shop!
After going to several different places, the wedding ring shop were the only ones to take my design and make it come alive. Props to Tam helping me with everything. Girlfriend at the time; Fiancèe now loves the ring.
I worked with Stephanie and Eric and found my perfect ring! I really didn’t know anything about diamonds but these 2 were able to break down everything so it made it easy. Eric was knowledgeable and made me feel comfortable from when I first set foot inside. Stephanie made me feel confident and stayed within my budget for the best option on my ring. She gave me awesome advice and made the process feel special. I left there knowing I had the right ring.
Outstanding service all around, especially for being post-Covid-19.I called last-minute requesting an appointment, and they were able to fit me in. I was welcomed by every single employee in the shop, and Stephanie helped me find exactly what I was searching for.She helped me find the proper ring-size I needed using my fiancé’s old ring, and then went out of her way to text me on her day off to guide me to my next appointment, and to congratulate me personally.Tam was the gentleman who helped me today, after confirming with my fiancé to go forward with the purchase of the ring that Stephanie helped me find.Tam was so great! He double and triple checked the ring sizes for me, found out that the one I wanted was in stock while also informing me of ordering options, and he went so far as to clean not only the ring I would be purchasing, but he also cleaned my beautiful engagement ring as well!I was so impressed, and so happy to be treated so well, especially during these times.I 100% recommend this place for everybody and all budgets!
Tam was an excellent salesman that help me find the wedding band of my dreams. He was very friendly, polite, and easy going! We had a strict budget and he helped us stay on budget which was our #1 priority. We thought that there was no way we could ever afford a Wedding Ring Shop ring and he made it happen!! My ring was custom made and Tam and the Wedding Ring shop staff made sure it was my perfect wedding ring to marry the love of my life!! Thank you Wedding Ring Shop!!!
Tam and the rest of the team at “The Wedding Ring Shop” were extremely helpful and friendly when my fiance and I were shopping for my wedding ring. They were very intuitive and provided options that matched my preferences. It truly was hard to come to a decision but when I did I can say that I was completely happy with my choice. After we purchased the ring; Tam was sure to update us as news regarding our custom made ring was received by him. This is especially important if you ever decide to purchase a ring that has an intricate design and requires more attention to detail during it’s construction.When we picked up our ring; Tam was there welcoming us like family. He was sure to explain the Wedding Ring Shop’s warrantee and policies as well as the importance of getting our ring checked every 6 months.My husband and I highly recommend Tam and The Wedding Ring Shop to help with any of your jewelry needs.
A+ Service. Me and my Fiance had the best and smoothest experience when choosing our wedding bands. The folks who helped us made us feel comfortable and gave us so many options to choose when we explained what exactly we were looking for. The atmosphere is perfect in terms of us couples purchasing a wedding band. They provided their best opinions that helped us a lot in deciding.Michael. J
I’ve been looking around different ring shop until I stop by here. My first experience here was amazing.Great customer service especially Fe my diamond consultant, she made it easy for me to find the right ring I was looking for, for now my Fiancé. I highly recommend this place for someone whose looking for the right engagement or wedding ring......
The place is beautiful. Tam is a great guy. I had such pleasure doing business with him. He is dedicated and always ready to work with you.
The quantity and quality of the diamonds are amazing, but hands down the experience, that can be overwhelming, was a breeze thanks to the wonderful staff there. Tam Plong went above and beyond to ensure I got the right ring for my wife. He searched for the diamond (for weeks), helped me pick the right setting, helped me personalize it to make the ultimate moment perfect. I could not have done it without him. Even after the sale was complete he continues to surprise me by actually remembering who I am when we went in for a cleaning 6 months later. I tend to forget what I had for breakfast yesterday so that means something to me. I would definitely go back if ever I need another diamond and would ask for Tam.
Tam did an amazing job finding the perfect anniversary band for me. I had some pretty unique and specific details I was looking for in the ring and a few other ring shops couldnt even come close. Tam even came in on his day off when I arrived to pick up the ring. Talk about amazing service! Thanks again to everyone at the Wedding Ring store who helped.
My fiance and I came to the Wedding shop to choose for her diamond setting. Our seller was Eileen, and I have to say she is the best. Eileen is very nice, very patience and she knows exactly what you want. My finance is very picky on her ring, but when she came to Eileen, everything was so easy and went smoothly. Eileen gave us the best advises and the best deal when we purchased our ring. She is awesome. I would recommend Eileen to anyone who want to buy ring at the Weeding shop. For sure you will not be dissappointed. Eileen is the best!
The wedding ring shop beautifully repaired and refirbished my family heirloom ring that has been in my family for over 5 generations. They did an absolutely beautiful job and I would highly recommend them for all your jewelry needs!
Tam is awesome! Great personality, easy to work with, and he’s aware of who his customers are - it’s been about 6 months since he’s seen my husband and he remembered to ask how he’s doing since my husband has been away for work since June. He takes great care of my ring when I come in for my 6 month inspections and cleaning. He also updates us personally via phone calls to let us know of upcoming events/sales we may be interested in.
Great staff and environment. Very friendly and great selection. Janet was a huge help and very patient and friendly. I would definitely recommend this place for people that are ring shopping for the first time and are feeling slightly uncomfortable with looking for rings. This place is very inviting and treat you well.
Never a good thing when your wife tells you that she lost the center diamond of her wedding ring! Tam, with the Wedding Ring Shop, really helped me out and was able to help me find a new, larger center stone, that worked with the current ring design. Their shop also helped to fix other issues with the ring so that she would not damage or loose any other diamonds. We had a great experience and my wife loves the ring! Thanks Tam and the Wedding Ring Shop!
Wow awesome experience!!! They are soooo helpful, approachable, friendly and accommodating.. I love how they listened and went over and beyond to help us find my special ring from begin to end.. Stephanie R is the best in fact they are all awesome from the minute you walk in to the minute you walk out.. the staff at The Wedding Ring Shop really makes you feel so at home.. I highly recommend this place
I have been a repeat customer of the Wedding Ring shop for many years. Every experience has been great...more than I could have expected. The staff is professional, courteous and friendly. The jewelry is beautiful and of the highest quality. Most recently, sales representative Eileen and Corrie of Peony Gems went above and beyond to insure that I was satisfied with my purchase.
The atmosphere is GORGEOUS and the service is Spectacular! I luv it that I didnt feel pressured by the sales people there. My sales person JOCK MENDONCA was great! He took his time with us and was knowledgeable about the diamonds. I luv the fact that I can come anytime to have my ring checked and cleaned...FOR LIFE! I left there feeling like a Queen wearing a beautiful engagement ring.
We worked with Tam and had a great experience the whole way through. He got me through a 1 day request for a temp ring so I could propose to my fiance and then got us to the tax free wedding band event saving us a lot of money. It was a more involved process than I had imagined but they will get you through it all down to personalized engravings. Highly recommend them for your special day too!
Great place to shop. The Wedding Ring Shop carried hard to find fine jewelry. Best part of this place are the people who work there. From the receptionist to the manager, everyone was very professional and catered to all their customers needs. We were so very lucky to have worked with Lisha Wu! AMAZING! She was very attentive to our needs and met them. Even when we travelled back home to California she continued to follow up with us and kept us informed with status of our rings. Most important, eventhough the sale was made and all was done, Lisha continued to follow up with us and ensure our satisfaction. Lisha was very professional and knew her stuff! Greatest experience!
Amazing experience from start to finish. From just “looking around” for my dream engagement ring, to the proposal, and then to picking out our wedding bands — Fe & Shirley have been such a great help. I loved that Fe got to know us on a personal level when we first visited & that made working with her so easy and smooth. She was able to work with the budget and still achieve the look we were going for and the same goes for Shirley when it came to choosing our wedding bands. They both went above and beyond our expectations and we couldn’t be any more happy with the outcome of our rings! Thank you, WRS Ohana!
Tam did an outstanding job when he first contacted me about my wedding ring. He told me that they needed to get it repaired. When he told me it was gonna be expensive to repair it. Tam gave me some options. Adter all the options i decided to get another ring. Tam put all his resources together. I gave him a description of the ring i like then he came through. Though it was supposed be done after our anniversary which is this Monday. He again came through it came in on Friday. We picked it up on Saturday. Just in time for our anniversary. Tam came through without his hard work and resources it would of not be ready. Thank you so much my wife Bonny and i are truly happy.
The staff at the Wedding Ring shop are amazing!! Eileen helped me pick out the most beautiful engagement ring and wedding band. They have such a huge selection to choose from but Eileen took her time and helped us find the best ring within our budget. Thank you Wedding Ring shop!
Nancy and the wedding ring shop were outstanding. It took more than a couple tries (since I changed my mind a few times) but Nancy was patience, and helped me to find the perfect ring and diamond. I will definitely recommend them to anyone looking for one on one assistance to customizing the perfect ring.
We received EXCELLENT help from Janet Sakuma.Although our transaction took hours of discussion, planning, reviewing, and revising, she was always cheerful and patient.Janet is truly an asset to the Wedding Ring Shop.As for the three pieces of jewelry we are going home with (Hawaiian ring, jade ring, and a pair of gold dangling earrings), we couldn’t be moredelighted at how they turned out.Thank you for a positive experience!Mike, big thanks and warm hugs to you, too!
We worked with Nancy and she was great! She was very knowledgeable and patient. She understood what we wanted and stayed within our means. We loved the selection at the wedding ring shop. They gave lots of options from customization to financing.
Horrible experience. The engagement ring, Tan gave my husband was a size 9 and so I never got to wear my engagement ring until Tan sized my finger which he sized a 5. When my engagement ring came back a month or so later It did not fit. I told Tan that he was not the right size and he assured me it was supposto fit that tight. So I kept it on and when I wanted to take it off itd have to come in and give a couple associates a try because my husband and I couldnt inflict enough pain on myself to take it off. Our wedding ring arrived a day before our big day and we sized up to a 5.5 because of our problems with the engagement ring and again it didnt fit. My wedding ring literally cut my finger when my husband put it on me during the cermony and my mother ripped the thing off which made my finger bleed. My wedding was ruined, I could bare the pain of wearing my ring on my bloody finger because it was so painful. After my finger healed we came in with my mother who wanted to see what horrible jewlers sized my finger. The Wedding Ring shop staff told us there was nothing we could do. We were told to pawn my rings and come back with the money and buy new ones or just hang on to them for memories. I was never was able to wear my wedding ring or engagement ring. My husband and I are so disappointed at the lack of professionalism. Everytime I look in my jewlery box I get SO upset at The Wedding Ring shop for ruining one of the most important days of my life and never even attempting to fix their mistake.Fast forward to a year later (on our anniversary) we took a trip to the mainland where we went to my mothers jewlers to buy a wedding/engagement ring the sized my ring size as a 7.25, which fits beautifully.I cannot express how horrible my experience with The Wedding Ring shop truly was. This was my first ring buying experience and I want to beware any first time ring buyers not to trust the professional opinion of the associates at this jewlery shop. I truly believe they value money over people. And for a wedding ring shop specifically this is not the business you want to depend on for your big day.
This is my first experience with the wedding ring shop.I was referred to sales representative Tam.Very pleasant and he understood my needs was able to assist me throughout the process. His personal touch made my experience wonderful. My advice is to visit Tam at the wedding!!!Thanks
This review is long way overdue but much needed. My husband and I purchased our wedding rings from here and from the moment we walked in we were greeted as if we had belonged there. Tam is the BEST! He has always helped us and been there for us every step of the way making the process a breeze! Because we had purchased our rings about 1 year and a half before our wedding, there was a miscommunication between another staff member and my husband which Tam and his boss took care of right away! We are very happy and grateful for choosing The Wedding Ring Shop and will recommend them to everyone!
I couldn’t be happier with my new earrings & the excellent care Janet Sakuma took of my entire family.She patiently re-sized my husbands rings twice and was very attentive to my senior citizen mother.Thank you Wedding Ring Shop and Janet, for the beautiful custom designed earrings made from my father’s cuff links and for a wonderful shopping experience.
From the get go Ms. Stephanie Rocamora at the Wedding Ring Shop was very friendly, personable, knowledgeable, and very accommodating.She helped my husband and I pick out my wedding anniversary ring and with the ideas and budget that i gave her she knew what we were looking for and stayed within budget. We are very pleased and happy with the ring that we ended up getting. Everyone who has seen my anniversary wedding ring really loves and admires the way how it looks.Thank you Steph!
We met some very pleasant people. They were patient, and showed us that no matter what decision we choose, what price it was, we had to definitely LOVE it. Tam, Bassem, and their team, forgive me for forgetting the names of Tams manager, and her boss were so awesome, and did not pressure us. We are extremely Blessed with our decision, and truly grateful. Thank you all so much.
We absolutely love The Wedding Ring Shop! The exceptional customer service we receive everytime we’ve gone has exceeded our expectations. Our last visit we worked with Tam and he was very knowledgeable with a high level of customer service. Tam went above and beyond to help get my ring sized in a short time as we were leaving the islands. We highly recommend the Wedding Ring Shop and look for Tam.
This review is a little late but I wanted to give a shout out to Tam! From picking out a ring to receiving it and maintaining its beauty, Tam is there for it all. One thing that I thought was truly special was when he found out my husbands ring wouldnt come in time for our wedding, he gave us a loaner ring to use. :) I recommend going to the wedding ring shop!
Bought my wife’s wedding and engagement rings here years ago. They helped me pick the perfect rings and made the process straightforward and painless. Even now, I keep in touch with the folks over there and they check in to see how we are liking the rings. Friendly people and great service.
The Wedding Ring ship gave me the best service I’ve ever received yesterday. I was treated with respect and kindness, and all of my needs were taken care of very quickly. Would highly recommend to anyone looking for diamond jewelry or repairs.
Tam Plong is our consultant. He helped my husband with picking out my engagement ring 2013. Tam keeps in touch by email and phone calls to let us know when they have events, follow ups on my ring, or just saying hi! Tam is knowledgeable, easy to talk to, and sincere. By far, the best consultant we ever worked with. Even when my consultant isnt available, were treated as if were their clients. Everyone there are nice and helpful. Overall, our experience with the wedding ring shop cant be beat!
Extremely nice and knowledgeable salespeople. Our personal diamond expert Eileen really took the time to get to know us so we could make the best decision on our rings. I highly recommend The Wedding Ring Shop, especially if you have the privilege of working with Eileen.
Weve been to numerous ring shops that just never felt right. Coming to the wedding ring shop has been the best decision! Eileen has done everything and anything to make us feel comfortable. She goes above and beyond! I couldnt be more excited!!
Wedding Ring Shop has a great selection. Shopped for a wedding ring set for my wife and found the perfect rings. Came in not knowing what I wanted for a wedding band and left very happy with something that was unique and me! Service was fantastic! Shirley helped us and was very patient, knew how to help us narrow down ring styles that fit our taste. We went back to get a ring resized and got it done on hours without any hassle!
A fantastic team helped me find the right ring with the right budget. I showed Elaine and Lora one photo and they produced the perfect match at the right price. What more can a guy ask for?!
I would definitely recommend The Wedding Ring Shop. I had a very positive experience. I was helped by Tam. He was awesome and I appreciate his professionalism.
Tam is extremely knowledgeable and professional. He is efficient and pleasant. My experience at the Wedding Ring Shop was excellent and I will be sure to refer family and friends.
I was customer many years i went no where else i cant believe i bought a diamond ring for $600 cash 2 years ago at this place and they would only give me $100 for it also they valued the ring at $1200 dollars i wanted only $300 dollars spoke to owner ted gonsales myself he sold me the ring 2 years ago and told me same thing as his staff my only option was a $600 credit toward another purchase i felt it was a take it or leave it option so now im convinced that his shop is no different than wedding ring or any other shop all that fancy talk about being the best and honest is not true im a business man my self and i would have given my customer half his money of $600 because i still would have had $300 of the purchase and i would have had at least a happy customer who would have had a fair deal lesson learned i think that the smaller merchants are more trustworthy and sincere teds thinking should have been more sincere other than a ruthless business man like the other shops sincerity is earned by being honest and in my business people know me for giving them a fair shake in business dealings at least i got my experience from the owner himself proving that his shop is no different than any other
Amazing service by Tam and Haeyon and Eileen. Amazing attention to customer satisfaction. I’m definitely going to be suggesting wedding ring shop to all of my friends.
We had an excellent experience at The Wedding Ring Shop. Tam was our consultant, very nice and patient. Didn’t feel pressured on deciding on the diamond. He went out of his way to bring in more diamonds to look at. Awesome customer service.
We had a wonderful experience at The Wedding Ring Shop. Janet was super helpful, kept us in our budget and made us feel comfortable about our purchase. She helped me pick the perfect ring! I had to resize my ring and it was an easy drop off and pick up the next day. Janet was very patient with us and we look forward to seeing her again for the purchase of our wedding bands!!!
I had a great first experience here. At first I didn’t know what to expect and just went there to look around at the choices. My salesperson made it easy to find the right item to buy and at the end of the day I just got it.
Everybody at The Wedding Ring Shop is fantastic, & knows their job well! Lorah, in particular, has gone out of her way to make our experience so efficient & easy, despite the fact that we live on the mainland. Thank you to all of you that do such great work!Mike & Manny
Thank YOU so much Lorah Ashley for going above & beyond!! You are AMAZING! I appreciate your guidance & assistance in finding our PERFECT RINGS!!! Look forward to doing business with you! ^_^
The Wedding Ring Shop is amazing ! Look no further ! They treat you like family and always cater to your needs, wants and budget. They have a wide array of rings to select from and a knowledgeable staff that are always ready to assist you. During my visit a month ago, I wanted to propose and get my girlfriend the perfect engagement ring for her, but it had to be custom made. Lorah Ashley from the Wedding Ring Shop helped me and with her expertise and magic created a beautiful ring in such a short period of time to meet my deadline. I am so happy with the professional service that the Wedding Ring Shop provided ! My girlfriend, now my fiancee, is so happy with the ring! Thank you Lorah and the Wedding Ring Shop crew for making me and my fiancees dream come true ❤❤❤💍.
Best service I could have hoped for. Kind and genuine people. Eileen was so knowledgeable and really took the time to get to know us so we could make the right decision.
The customer service was a amazing! The associate, Nancy Duncan, was very helpful! If we ever need to make future purchases, I know our visit will be just as pleasant.
Go see Tam! His Knowledge & experience really makes your indecisiveness a thing of the past. Having closure knowing you found what you NEED for his/her WANTS means a 5 star satisfaction. Plus there quality is unbeatable.
Right when I walked in the door I knew I was in the right place. I was quickly met and explained all the important aspects about shopping for an engagement ring. I walked out excited about the ring I purchased and cant wait to propose! Lorah Ashley made sure I was well taken care of and she had excellent advice.
I was originally working with Helen when I first bought my wedding band. She was great to work with! Unfortunately, I lost my band a year later after I moved away from Hawaii, and found out Helen retired. Thats when I met Lorah Ashley. She helped me replace my band, and was also great to work with even though I was a thousand miles away! She maintained communication with me, and was very professional. I wish they had more locations around the country because everyone at this location has treated me with respect and kindness! They know how to treat their customers!
Poor customer service u less you want to buy something. We needed to cancel a purchase and instead of greeting us at the door, they were rude, the original sales rep wouldn’t even look at us, and all seem irritated. We also needed work done on a ring and they messed the ring up and molded two rings into one. This was even after we explained what we needed done multiple times. Unless you purchase an item from them be prepared to be treated as you are a burden and inconvenience. May be the best rated on the island but we have no problem taking our business to the mainland.
Highly recommended! Service was personal, great and professional. From getting pre qualified to asking what we wanted in our rings (we got ours customized!), to the purchase and then to the pick up date.....the entire process was awesome and memorable. Thanks Hae Yon and Tam for helping us with our rings! We absolutely love them!
First time shopper at the Wedding Ring Shop for my fiancé and I and we were not disappointed at all. The staff were all very nice, patient, professional and extremely helpful to our needs. James was our sales rep and he helped us find the perfect ring even though we had no idea what we were looking for. We would definitely recommend them and will be a returning customer in the future.
I CANNOT express just how wonderful my experience was! I’ve known for many years that for my 10th wedding anniversary I wanted something special, and knew from keeping a watchful eye on ring styles that it would have to be custom. I fell in love with the feminine style of Kirk Kara’s creations and was pleasantly surprised to learn they do custom work as well. Since The Wedding Ring Shop is one of very few jewelers lucky enough to carry their designs, I flew over from the Big Island to meet with Stephanie F. who helped me through the whole process with ease and assurances. She really did all the hard work - I just designed it - and she stayed in touch with me the entire time. I flew back over once my ring was complete and was blown away by how amazing it looks. To see my design come to life was worth the wait and uncertainty. I am absolutely in love and awe of it!! For future jewelry purchases I’ll definitely be returning to Stephanie at the Wedding Ring Shop.
Went to The Wedding Ring Shop and I was very impressed with the Hearts on Fire diamonds. Lorah Ashley was very professional and helpful in helping me choose the perfect diamond! I am very happy with the service I got! I am very happy with my dream diamond ring thanks to Lora Ashley!
Tam was great ! So professional and friendly. You get the feeling when you in the store that it is a professionally run trustworthy environment, which is really important when you are making or they are handling such a substantial purchase.
Reception into the wedding ring shop was smooth. Great customer service, particularly choosing a ring and the staffs ability to consider the buyers options or budget.
This place has it all! Great selection of rings, extremely helpful staff, and complimentary drinks as you make one of the biggest purchases/decisions of your life!Do yourself a favor and ask for Lorah Ashley if you are looking for the right engagement ring. She was extremely helpful and very well knowledgeable on everything that has to do with engagement rings! I dont think I could have picked out the perfect ring without her! Also she is very good in working with your budget, big plus!I proposed to my GF in Mexico and she absolutely loved everything about the ring! Thanks Lorah Ashley!
Lorah Ashley was fantastic!! Was very friendly and helpful in picking out the right ring! We ended up needing to get a smaller size and she very quickly helped us replace the ring with a perfect fit! Cannot recommend higher!
Lisha was so helpful when I came in to choose my wedding band for my upcoming wedding! She answered any questions I had and was so professional. Excellent customer service! Go see Lisha for your jewelry needs!! 👍
Awesome customer service! Janet Sakuma was a great saleswoman, friendly and very helpful. Helped us find the perfect engagement and wedding rings. Highly recommended.
My first time coming here and it was a very professional experience and a lot of Aloha for the customer. I had a wonderful experience meeting with Tam Plong and learned a lot about getting an engagement ring for my girlfriend. Cant wait to see my custom ring come in and propose to the love of my life. Definitely will come back and introduce Tam to my soon to be wife to get a wedding band. Mahalo a lot Tam
Great staff! Best inventory in Hawaii. Top seller!
The sales people are the best. They are very in tune with your needs. Shirley helped me out the best she could. Highly recommended.
Sheryl was simply amazing and very helpful. Made us feel at ease
Recently shopped at the wedding ring shop for my fiancées engagement ring and wedding band as well as my own wedding ring. From the second I walked in to the time I left it was an exceptional experience. We workied with Eric the entire time and he was extremely well dressed and patient with us the entire time. This was the first time we have ever shopped for wedding rings and it was quite an easy and delightful experience. We definitely recommend Eric for anyone who is planning on shopping for any type of ring. Next time youre at the wedding ring shop, be sure to ask for Eric!!!
A+++++++. Hae Yon provided excellent customer service from start to finish. She educated my husband about diamonds and helped him find the perfect diamond for me. We are extremely happy with the gorgeous setting that she recommended. Every visit to the Wedding Ring Shop was comfortable and easy. Highly recommend going to the Wedding Ring Shop and working with Hae Yon!
My experience with The Wedding Ring Shop has been phenomenal! From the first day I inquired about The Wedding Ring Shop I was blown away by the amazing customer service and experience. Lorah Ashley made the unique and unforgettable experience happen. She was such a pleasure to work with and is highly knowledgeable with the many different varieties of jewelry and diamonds. The first day I walked in to The Wedding Ring Shop, I was not disappointed. I was warmly greeted and overwhelmed with the many beautiful options in jewelry, though Lorah made it easy for me in figuring out what I was truly looking for. Overall Lorah was very accommodating, very kind, personable, and made my shopping experience a truly special experience. I would, without hesitation, highly recommended The Wedding Ring Shop!
Lisha was amazing. She helped me and my fiancé create the perfect ring for me! Ask for Lisha when you go to the wedding ring shop. Great customer service :)
Awesome customer service. Tam made this experience smooth, & easy. Demascus, & Elysium wedding bands available here!
The wedding shop has been amazing throughout our wedding ring shopping experience and after. Lorah Ashley treats us like family every time we talk to her even four years after our initial purchase. We can not say anything but good things toward this company and Lorah Ashley! We recommend The Wedding Ring Shop to anyone looking for high quality rings and service. I don’t trust anyone else with my rings.
Tam was so helpful and patient. We came here couple times to find the ring. Each visit, he took the time to explain each design and allowed us to to try on rings multiple times. My fiance and I are so indecisive I dont know how he put up with us lol. But after multiple visits we finally decided on the one! I highly recommend you schedule an appointment with Tam hell make sure you know all your options.
Fantastic place for all of your jewelry needs! A small diamond fell out of my engagement ring (not their fault!), but we moved to the Mainland earlier in the year. Within hours of calling them, they had sent me a shipping label to send it back for replacing the diamond and cleaning/doing standard maintenance (tightening/etc) on the ring - all at no charge. They also sent me a list of retailers within 50 miles of my home for future cleanings, tightening, etc. I love the Wedding Ring Shop, especially Lorah who went - and always goes - above and beyond. She sold us my engagement ring and wedding band, and next time we need jewelry a trip to Hawaii will definitely be in order so that we can get what we need from Lorah and The Wedding Ring Shop!
Larah Ashley is professional, knowledgeable, and caring. After getting info from us, she assisted us with all our wants and needs. The total experience was awesome... from the parking to the purchase. Thank you.
I really didnt know anything about purchasing a ring and Shirley made it happen! She was super nice, I cant thank her enough....oh and they have a refrigerator full of beer to relax the mind hehe
I came into the Wedding Ring Shop, had a very nice greeting by the receptionist. Then was assisted by Hae Yon & Eric. My wedding ring had one of The prongs break. Hae Yon, was concerned even know the diamond wasnt moving, she came up with a substitute ring until mine gets fixed by the jeweler. Im so impressed with the customer service, if you need to ring you should come here they are the best !!!!
Lisha was very helpful and nice! She made getting our rings[Hearts on fire / Christian Bauer] a great experience!
Wonderful ring selection, Great service! Great experience! Engagement ring came in earlier than I expected.. 👍🏻
We recently purchased wedding bands for our 30th Anniversary. Lorah Ashley was our salesperson. What a pleasure from start to finish. We took advantage of a tax free sales event which was much appreciated. Our order even included 2 bonus rings that can be worn when we dont want to expose our beautiful new bands to the every day work routine. I cannot express how HAPPY we are with our purchases! THANKS ... Lorah & the Wedding Ring Shop for exceeding our expectations! With GRATITUDE - Mike & Shane
I really enjoyed my visit to the wedding ring shop. Everyone was very friendly.Lorah Ashley was the person that helped us find what we were looking for.she was very pleasant and very,very patient..Lol.I would recommend this place to all of my friends. Thank You very much Lorah Ashley!!!!😀
I was absolutely thrilled with the wsr. Their selection is amazing as are the designers they carry. I was so happy that my associate, Lorah, recommended working with a specific designer (Noam Carver) to create the ring of my dreams. An amazing experience and now I have the ring of my dreams thats truly unique!
Showed up at 6:15 PM and left there by 7:30 with a custom hearts on fire ring. We set an appointment with Lisha who gave us an amazing buying experience. She stayed past their closing tims for us to get me the engagement ring of my dreams. We went over the details of the ring as well as financing options. She clearly knows what she is talking about and made us feel at home. Although I basically showed up in my raggedy swimwear clothes because I came straight from the pool, she didnt make me feel like she was hesitant to help us because of how we looked. I would recommend the wedding ring shop for the true engagement experience to any couple.