My sister recommended visiting a few stores during my search for an engagement ring and Im glad I did! Im a happy customer and would recommend Russell and The Diamond Specialists to any family and friends.The first stop was at a popular stop in town. Though their customer service was good enough, I was glad to leave - high pressure, didnt have an opportunity to see everything I wanted, and felt like they were telling me only what I wanted to know. I was bummed, especially if the rest of my search was going to be like this.I Yelped a bunch of places and seeing the reviews decided to stop by. I was a little skeptical at first. I had solicited plenty of feedback and read quite a bit on the internet, but within the first 5 minutes I realized I had to throw out misconceptions and that I had a lot to learn.Russell took his time explaining everything to me and I liked his easy-going style. I left with the intention of visiting another store out of due diligence but changed my mind and came back. The entire process was smooth and there was no rush - just over 2 weeks from the first visit, to picking diamonds, to picking up the ring. I plan on having wedding bands done here, as well as purchasing any future jewelry.
These guys are my go-to jewelers. No hassle, no pressure. But what impressed me the most was their knowledge. Its not always easy finding retailers that you can trust, but you can rest assured that you can trust Russell and all the folks at the Diamond Specialists. Prices are really fair for what you are going to get. He wont let you buy junk! Do your homework and you will see that these guys are legit!
Earlier this month, I brought my wedding ring into The Diamond Specialists intent on having the band changed to a clasp-type band because I was having difficulty getting my ring past my knuckle due to an old injury. Changing the band would have cost thousands of dollars. The owner, Russell Oshita, convinced me NOT to change the band and while I waited in his shop with my daughter, he resized it and made it look brand new!My wedding ring has been in my husbands family for four generations, so I was leary to go to a jeweler for fear something awful would happen to it. After reading the website and looking over the reviews, I decided to take a chance and I am so glad I did. If you are looking for sincerity, integrity and top notch professional service, I would highly recommend going to The Diamond Specialists!