Great service, knowledgeable people and absolutely honest..Came in expecting more then what I found on my problem was going to be costly, they found a simple solution. The cost was just for a faulty gas cap! I highly recommend these guys for all my family and friends.. Mahalo for your integrity and honest services...
Been coming to this shop for years….absolutely honest; competent; and fair prices…..straight shooters. Customer service also warm and personable in attitude. Give them a try and I guarantee you too will be become a regular for all your auto repair needs!
Bubba and his team have always done great work for fair prices. We’ve had emergencies where we had to choose the closest mechanic and have regretted them. We’ve been going to them for more than a decade and highly recommend them.
Excellent work as always. Complete explanations of what they are going to do and how much it will cost before they do the work. Bubba and his team only do what is needed. No adds-on like some other mechanics. They are the best!
I initially stopped by A1 Auto out of convenience because I had been next door getting my car washed, and Ive been going to them for the last two years for everything and anything related to my car because of their service and reliability. Recommend making an appointment with them rather than doing a walk in because they tend to get busy. Space in the parking lot gets a little tight, and sometimes it is hard to reach them on the phone, but keep trying until they pick up! Generally they have been able to resolve everything same day, otherwise, they are flexible and will accommodate to your schedule. I appreciate that they are honest about their assessments, and do their best to explain the diagnosis as simple as possible. Appreciate this crew so much!
Very helpful techs. Pete was fantastic and courteous. Very friendly and reliable and fair priced. Happy with my service!
Returning customer.Friendly employees. If I havent mentioned or reviewed this shop before: Bubba, the owner, is a veteran and also a down to earth man as well as the guys that worked on my 2012 SRT8 Charger.
Absolutely nothing but good things to say! My car was damaged while being towed and needed an estimate done for insurance purposes. They got my car in ASAP and were great with communication during the whole process. My car was kept there while waiting for insurance to approve the repairs. As soon as I gave them the approval, they got to work on fixing it. I was able to wait in the office while they finished up the alignment that needed done. My vehicle was being a pain but they didnt quit til it was right. Will definitely recommend and send any of my family and friends there! Thank you Bubba for running an awesome, honest business!!
Excellent service and customer care. Highly recommended.
Best Automotive repair shop in town! Everything you would expect from a Top Notch facility. Pride in Workmanship and your treated as family at A 1 Auto.
Ive been going to A-1 Auto Repair for some time now.. I bring my two cars and my girlfriends car in for servicing and they have also fixed what other places couldnt or missed.. they are a family owned business and have been in business for some time now.. the prices are reasonable and at the same time I just appreciate them for doing their best ! I will be going to them soon again.. I like that they are open to me bringing my own supplies and parts because I can be a bit picky with what brands of parts I like.. so after I bring the part, I can save some money with the part I brought and then they only charged me the labor cost.. I just advise that the parts you buy for them to install are certified or were bought from auto zone/ orielys etc and keep the recipet.. I wouldnt want them to be liable for installing something that didnt come from them. Like I said, I trust these guys and they have gone above and beyond my expectations of what good service is and I choose them over the dealership.Call them for quotes and availability..The picture with the black car, I was getting a transmission flush and filter change .. I felt that was very important because I do alot of driving with that vehicle.. then the other picture is just an oil change on my girlfriends car..
Bubba is my go to guy for auto repair. Family owned business, honest, dependable, and most of all fair. Never disappointed doing business with them.
Very knowledgeable; good, fast turnaround time; prices are fair and not gouged.
Good service, honest people, Ill continue to come here
Always keeps me informed of diagnostics and cost BEFORE work is scheduled. Professional mechanics and clean shop/waiting area! Follow up phone call a week after maintenance/repair - just see if there were any concerns or problems. Everything was ok!!
They always take care of all my needs. I have been coming here for over 15 years.
There is only one place I trust with any type of car repair or service- A1 auto ! They have always been accommodating to my hectic schedule, fair and honest pricing and excellent customer service! I appreciate Bubba and his staff for all they have helped me with through the years ! Highly recommend!
Took my Expedition in for squeeking noiseCame back they took care of a Heater hose that another shop JB Welded, Squeeking Noise gone Changed the Spark Plugs and CoilsFast Professional Friendly 5 STAR Service!Mahalo Mahalo Mahalo Bubba🤙🏽👍🏽⭐️⭐️⭐️⭐️⭐️
Bubba is such a pleasure to deal with. He really gives you his best and got some very quality mechanics. Exceptionally trustworthy
Bubba and his team are great. I’m a very satisfied customer. They are my go to auto repair team. Thank you Bubba and Team.
I’ve been taking my cars to Bubba for almost 17years. He is reliable, honest and they do great work.I won’t go anywhere else.
Outstanding service all around!Ordered my part with just a 15 minute delivery time. Offered to install it despite closing time. Offered pizza and ice cream. Genuinely good people that you can trust.
I was helped by Nathan, I had a a lot of problems with car but he fixed them extremely fast and was way lower of a price than I expected. Definitely lowest prices for auto shop in Hawaii. Would give them more than five stars if I could. Nathan also came in after hours just to give me car and point out everything he did, felt very personal and he gave me text updates on everything he was doing. Best service I’ve received since being in Hawai’i.
Awesome! Bubba, the head guy, is so nice and understanding. He doesnt get upset if you bring your own parts for him to use either. They really do everything they need to fix the problem, but nothing more! Great prices, they even have 10% off Labor AND parts for military! Definitely going here again if I need more repairs
Referred by a friend and loved my experience- Bubbas crew is so friendly and reliable! Very affordable as well- so thankful!
I recommend A-1 auto! The staff are very helpful especially in these harass times!
I bought a used car not too long ago. I took it to a shop I had found on google and all I got was a long list of problems. I came to A-1 Auto to get a second opinion and Bubba told me what I really needed and helped me get it done. I will only go to A-1 Auto now. A good group of people with honest and helpful answers. 10/10 would recommend.
Great job! I was told by Firestone that i needed a complete brake job costing $1400. I told Firestone I would get a second opinion. Went to A1 Auto and they inspected the brakes and they told the pads were still good. I told them that I had some vibration in the steering wheel when going down hills and they said maybe turning the rotors would clear that up. They did it for $140 and no more vibration when I brake. You can trust these guys. Great service!
Excellent Customer Service!!! They located the problem and told me what it was. They also gave me the option of fixing it myself. Unlike other shops that fix it without your approval and charge you a ridiculous amount, for a small job that’ll only cost you a few bucks and labor.👍👍
I have been to many repair shops over the years and I must say I was extremely impressed. If you are looking for honesty, the extra mile, and all of your questions to be answered this is the place. If you know what it is like when you find that one repair shop at home then this is that home away from home place.
Best staff EVER! I have been going to this auto shop since I moved to the island and I appreciate their integrity and hard work. They have helped me maintain my car and, when my car needed immediate repairs, fit me in their schedule right away. They are great, honest people. Definitely bring your car here.
Bubba and staff is great. Parking is extremely tight though.
I dropped in today without an appointment, but was still promptly helped. Fantastic shop. I already scheduled my safety inspection here. This shop has earned its name. Definitely A-1 in my book!
I got my jeep water pump replaced at Midas 8 months ago. The water pump they installed started leaking after 7 months of use. Midas wanted to charge me another $1,000 to get it replaced due to there subpar installation. I looked around to see if I could get it replaced cheaper and found A-1 auto which could replaced it for a third of the price. Took it to A-1 auto and they fixed it within a day.Satisfied with A-1 auto and will now make this my first stop for any future vehicle repairs and services.
Very reasonable price & great service in a timely manner. Great job BUBBA!
What an experience!!! The mechanics at this shop are great. I recommend them to anybody in Hawaii. customer friendly, they go the extra mile for you especially military . Im blessed to find them. really great people!!!
Great Service ! Nice People, Very Helpful! Great Prices ! Will Definitely Go Back For All My Car Needs. I Highly Recommend
I have been going to Bubbas repair for several years to get both my Grand Cherokee Jeep and Lexus serviced. I am always very pleased with the friendly service, honesty and integrity of dealing with professionals who not only know the mechanics, but how to serve the customer. They are always looking out for my best interest and their cost are very fair. Thanks for always taking care of me. Aloha, Carolyn
Bubba and his crew have always done an excellent job with repairing and servicing my vehicles. Ive relied on Bubba and his experienced team of mechanics with everything from basic maintenance services to the most complex jobs. It can be difficult to find an auto mechanic you can trust with both workmanship and cost but I have never been let down by A-1 Auto Repair.Most recently I brought in my Lexus for brake work to be done as the ABS and VSC lights on the dash came on. I also requested a tune up and oil changed and to also look over the vehicle for anything that may need attention. Nathan handled everything honestly and professionally. He was easy to work with and upfront with what they needed to do. Nathan is also extremely knowledgeable and trustworthy which are two qualities you need in a mechanic.Bubba and Nathan are good people who take pride in their work. Its very reassuring to have a an auto repair shop like A-1 Auto to rely on.
These guys are great. I take all my cars to them. Bubba and Nathan and the crew really take care of their customers. Bubba WAS in the Navy. I guess we cant all make good decisions. #airforce
Awesome customer service
The best owner and mechanics in the universe in my opinion. Fair, reasonable and actually care about their customers.
I took my 2003 Ford wagon into A-1 today and was so pleased with the crew there! My car was functioning but made a terrible rumble and just sounded awful. Bubbaʻs crew quickly diagnosed the issue and fixed it in about an hour. Iʻve never experienced such fast and efficient service with any other auto shop in Honolulu. I honestly feel like I have a new car thanks to these guys! Mahalo nui loa A-1! (And, Roll Tide!)
Good people 🇺🇸👍🇺🇸
Took my car in to get my front wheel bearing fixed and they told me that a new guy was gonna do it for the first time but told me not to worry, a veteran mechanic will be there to supervise. Problem was that it took about 7 hours to do the job and after I got my car back, 2 days later, it started to make noise again. I called twice, first time i left a message and explained what was happening (no return call) and 2nd time, he told me hell call me back cause his computer was giving him problems... no call back as well. Right after that, my cars timing belt broke so it was no longer drivable. The only thing I liked was the fact that he took me in pretty fast. Secondly, he allowed me to bring my own parts and gave me a lower price. What I didnt appreciate was the no call back thing. Ill try them again one more time and see if things are better. If so, ill give them a better rating. Besides... the guy I spoke to seemed nice. Just dont give me a new guy unless tge job can be done properly or at least call your customers back.
This was my second experience with Bubba and his crew. They are kind, respectful, and honest. I brought my car in on a Monday morning Because the engine was rumblin and the check engine light was on. Bubba said they would try to get it diagnosed by 1 p.m. Sure enough, I received a text message in the early afternoon hours with a description of the problem and an estimate of the cost. I was able to pick up my car that afternoon and its been running fine since then. You can trust Bubba and his crew to take care of your cars. Outstanding!
I just bought a used RAV4 Toyota for my daughter and had a front driver side break problem. So I took it to A-1 Auto Repair and they fixed the problem in just the matter of 5 to 10 minutes and the best part is he didn’t even charged me a penny. Bubba the owner is friendly, courteous, caring, honest and overall he has the best staff as well. This repair shop is the best in then Island. I would recommend this shop 100 percent to anyone without hesitation. I’m truly blessed to find them. Thanks again Bubba for your quick service. You made my day!!!👍👍👍
Quick fast service. Great prices with amazing results and friendly service.
Our car broke down about noon on a Saturday on our way to a camping trip. Its not easy to find a mechanic on Saturday to bring your car much less fix it same day in Honolulu. We were very fortunate to get ahold of Bubba Smith at A-1 Auto. They said we could bring it in and leave it until they could fix it. They close at 2pm on Saturday. We were going to leave it and take a bus home. We had it towed there at 1:45! We were super happy theyd take it. Not only did they take it, Merle fixed it while we waited after shop hours. Fair price. EXCELLENT service! Camping trip back on! Thank you, A-1 Auto! Sometimes badluck is followed by good luck and good people!
Bubba Smith is one of the best humans Ive ever known.Very Honest!
They are excellent in service, and give you fair prices.
They honest and to the point, gives you the chance to think about it (price), for us, Honesty is the best policy, so they have our business.
Best shop on the island. Great price and great work.
Bubba is the best and honest mechanic ever!
Great honest shop. Competitive prices. Recommend.
Best auto repair shop in Honolulu. Fair prices and honest work.
Brought them in my 95 Windstar van after I blew out the motor. They expertly installed a newly re-manufactured one and even made the automatic transmission run way better. They even offered expert advise on other minor issues. After picking it up and driving it the whole day Im as satisfied as if I had purchased a brand new van for 1/10th the price! I highly recommend A-1 to any one with minor to major automotive needs. p.s I have been a backyard mechanic since 1969 and a mechanic helper several times, if anyones curious...
I took my truck there based on a friends review for my clutch, they gave me a good price and fixed it pretty fast. When I left, on the way home it broke again, I took it back and they fixed it without a word. They were great.I took my truck there for a window motor after being quoted $700 at a couple other places, they charged me $150 and did it lickety split.I took my honda for engine mounts that midas quoted at $1500, they did it for less than $500. They always are nice, honest and fair. I am always happy when I leave there.Jr. is always great. Even when I am distressed and feel like my world is falling apart, because it is when my car dont work, they fix me up, are nice, fast and honest about what really needs to be done and only do that. They dont try to snow me over with a bunch of BS to charge more.I tell all my friends to go there, and I thank my friend who sent me there.
Great service and friendly. They dont try to upsell you for additional work
Bubba is the man! I found my mechanic here on the Island!
Excellent service, very honest.care about the customer