user
University Auto Center
3303 N University Dr, Hollywood, FL 33024, United States
Appearance
University Auto Center
Comments
Ra
Review №1

This place saved me on a bad morning where my vehicle not only broke down across the street from here, but I also locked all my belongings inside! George the owner was extremely courteous and helpful. They unlocked my car, diagnosed my issues and got me back on the road for a great price. Quality service and staff. Highly recommended.

Je
Review №2

I had never used this company but my A/C was not working. A friend recommended George at University auto center.. I have never been more pleased.. George was very friendly, knowledgeable, explained everything he was going to do and very fair on his pricing... The courtesy inspection that they do is VERY DETAILED . It was 17 pages long with pictures and explanation of what needed to be done... Very very thorough!!! I am extremely satisfied with the service I received and highly recommend George and his company....I feel like I am driving a new car:):):)

Il
Review №3

Convenience quality and value are very important to me. This place delivers all above and do it with a smile. If and when they encounter something they are less comfortable with, they let you know BEFORE they start, If at all. Honesty always wins! Ty George!

Ch
Review №4

UPDATE: I can no longer trust this auto center with my business. Theyve made several simple and discouraging oversights and mistakes on routine maintenance, which tells me that going to them for more crucial work is highly risky.The first mistake is fairly minor: after having new tires installed, the psi did not match the value listed on my door jamb. Easy enough to fix, but thats an oversight virtually any car newbie cannot miss. I wondered why the ride seemed harder and bumpier than usual, then figured out that they had not inflated (rather, deflated) it to the correct value.The second mistake was more costly. They performed an oil and transmission fluid change, as well as a car battery replacement, after inspection and advisement. 24 hours after that was completed, my car would not start, and no lights would turn on. The AAA technician took a gander at the installation, noted that the screws were loosely installed, and saw that the batterys negative terminal was ground to the perimeter of the hood, in a spot where road bumps or simply opening and closing the hood would dislodge that ground, rather than ground it where it had originally had been. Paint also covered the metal it was making contact with. His reaction was that it was bush league s**t, my 10 year old wouldve done a better job. This was especially discouraging to hear, considering that I had told George that I was going to embark on a road trip soon.I came back to University Auto to tell George what the AAA technician had told me, to get my battery ground as it had originally been, and how disappointed I was that my car had failed no more than a day after service. Georges response was to go on the defensive right away: that everything happens for a reason, that I was calling his business shady (a word I avoided using or implying), disputing the AAA technicians findings (who spends all day checking on and replacing batteries) and that it would be a shame if I didnt come back over something minor like this.The reason is there: a lazy and dangerous oversight. What happened was I lost valuable time trusting these guys to do a job right the first time around. If the first response to dissatisfaction is to take on this hyper-defensive stance, that indicates that its happened a few too many times. Perhaps that dissatisfaction is justified.I will not be coming back here or recommending anyone to visit this place.---------I walked in on a Monday morning and asked to have new tires mounted and balanced, as well as a brake check and coolant fill. I was also able to get a complimentary inspection due to being a AAA member. George was very accommodating and professional, updated me with photos and diagnosis of what needed to be done, and provided timely service. Prices were fine, and I wasnt coerced into fixing something unnecessary. Great job!

Da
Review №5

This place is awesome! Great customer service, great location and the prices are reasonable. George will help you out! Hes been servicing his customers for many years. This will be my go-to mechanic from now on!

da
Review №6

Excellent and reliable service at a good price. They’re always welcoming and explain everything that is done to the vehicle. 100% trustworthy. Will always continue to bring my car here.

Ji
Review №7

I went there for an oil change and tire rotation. I used to go to George all the time for oil changes but our new car has 3 year maintenance plan at the dealer. Took my daughters car and it was the same great service I used to get with George. I would definitely recommend him for his honesty, professionalism and friendliness.

De
Review №8

I was very pleased with their detailed analysis of the work that was done on my car today. I will definitely use University Auto Center for all of my car needs in the future. I will be recommending them to all of my friends.

Ca
Review №9

Great service and prices!!!! Love that you get an assessment with pictures of any work that needs to be done either immediately or in the future. Would highly recommend!!!!

Ke
Review №10

I needed a new battery for my car. It is not a common battery. George told me he would be able to get one from Miami first thing in the morning. He texted me that it was ready by 9 AM. The price was exactly as quoted. Plus, they use a device to kkep all of the electronic presets when they remove the battery. I will definitely be using them again.

Ka
Review №11

I only wish I would have known about University Auto Center sooner!George the owner is awesome.I finally found a honest, reliable, auto service to take my car.Kathy.

Al
Review №12

Had new tires replaced 3 weeks ago. One of the lug nut cap was stripped. Called and droped in the car. They replaced the lug nut free of charge. George was very accomodating.

jo
Review №13

Very good service, always take care of everything that needs done

R
Review №14

I had an issue with the tire that blew out, and since this establishment was AAA approved, I had my car towed there, and they replaced my tire. I have no complaints. I appreciate their work in my professional they were.

Ca
Review №15

Ordered tire repair only. I was offered other services including air filter change. Wipers. Brake flush but did not accept. However, when I received my bill it contained more than $200 extra charges for these services I did NOT order. Worse, my car steering wheel must now be turned 25 degrees to the left in order to drive straight. You would have thought that they would have notified me about this major alignment issue (they claim it was likely caused by tow truck during delivery) when they delivered car to me. I have been doing business with University Auto Center for years. Never had a problem. I guess in this pandemic stricken economy something has changed. For the worst.

Sa
Review №16

The man at the front desk went out of his way to help. I showed up with no appointment needed two special order tires. He didnt have them in stock but said if I could wait he would send someone to the warehouse to pick them up. I waited they got my tires which were perfect and gave them to me for a good price.Very happy with this vist

Br
Review №17

Really great job by University Auto Center. My car is perfectly aligned and feels great to drive. Entire staff was so nice and helpful. The job was done fast and well leaving me feeling not only happy with the service but safe in my car as well. Thanks so much for a great experience.

Si
Review №18

They are always professional and they always take care of my old car so that I could continue using it I’m very satisfied

Jo
Review №19

Ive been using University Auto for 12 years on both my vehicles. George the owner is very honest and fair and doesnt do unnecessary repairs. I choose to bring my new vehicles there for routine maintenance and repairs over dealerships. I highly recommend University Auto,you wont be disappointed.

Ev
Review №20

University Auto Center did a great job, as usual. They are the best.! They are very honest and they will not made up chargers 4 things that you dont need. Known them for years! George and his team dont only do an excellent job every time, but the customer service is like non oder.! If you have not been hear before you dont know what a wonderful experience at the mechanic could be. You are reallly missing out!. If you love being screw over by autoshops, this place is not for you! 👍

St
Review №21

I get my oil changed here often with almost no issues. 2 days after my most recent oil change there was a problem with the plug. I brought the car back to the shop and they replaced everything no questions asked.Great customer service.I would highly recommend going to this location for any vehicle issues.

El
Review №22

Very good service. Took my car in not too long after I arrived and was done within the hour. No forms to sign. Payment was easy.

Va
Review №23

MIKE iS THE BEST!!! All the five stars are out to him. This auto center, not only got an amazing hire but a good man. Which is a very hard to come by nowadays. THANK YOU SO MUCH MIKE! We honestly wouldn’t know what we would’ve done without your help. God bless.

Al
Review №24

Very professional staff. Affordable prices and friendly customer service.

Wi
Review №25

Always good and friendly service.

Ma
Review №26

Rick was very pleasant got me in and out very happy with the service will definitely be using them if I have any other car or Auto problems

Al
Review №27

I was greeted right away when I walked in. Was just getting an oil change, I was helped with no waiting since I was the second customer in the morning but did not have an appointment. Overall pleasant and professional service. Even was entertained by squirrel named Theodore. I would only suggest to maybe put a tent outside and seats during covid19 since customers cannot sit inside the shop.

Wi
Review №28

George and his staff are excellent. Fast, reliable service every time.

Ji
Review №29

Fast, friendly service at a fair price.

Ir
Review №30

George has always been AMAZING to deal with! He HONEST and FAIR. And have never tried to sell me anything I dont need. And when I went to another tire center for a nail in my tire they said that they couldnt plug it and I would need a new $200 tire. Plus that it would look odd for me to have 1 different tire so I should buy 2. Thankfully I left there and went to University Auto. George and his team was able patch the nail hole. The entire crew there is GREAT to deal with.

Ca
Review №31

Excellent service from the moment you arrived everyone attentive and friendly thanks again

Wi
Review №32

George{the owner} is very nice and courteous. . I took my wifes BMW for service and he was straight in what he could do and couldnt do to it. Very professional! I would recommend it to anyone. Excellent service.

Cy
Review №33

Big THANKS to University Auto Center for their expertise and quality work to replace my cars failing tire sensors. I know I can count on George and his professional team to keep my car running at its best!

Me
Review №34

I have been using George at University Auto for about 15 years. He is very trustworthy and I feel confident referring others to him.

sa
Review №35

Very rude guy. Doesnot even want to answer a simple question. service is bad. Cheap oil and filer is used . I donot recommend

19
Review №36

I went there to checked my pickup Truck’s radiator, it was very fast and professional, they showed me where was the leak, I asked them for an original Napa’s parts, it was a littler priced but I want it anyway, they gave me a very good discount in others parts and services.I guess I’m lucky to find this professional place.I left my pickup truck there over night and was ready next morning . it was my first time there and I am going to keep doing my mechanical issues there. They have very friendly and good customers services skills.

Jo
Review №37

I was referred by AAA as the nearby neighborhood mechanic. They have been here over 20 years. I was amazed when I got there - They were busy when I got there at 8:00am but George (owner) promised the car would be ready before noon. The car was ready in less than 2 hours. They were nice, pleasant, courteous, and professional from beginning to end and the best part was the price. A lot less than what I thought it would be. I was very happy with the service and pricing. Too bad I didnt hear about them til now. Will definitely come back to them if I have to and would highly recommend them to everyone. Thanks George, it was nice doing business with a mechanic for a change

Su
Review №38

Services were professional and I was in and out in no time. Would recommend.

Pa
Review №39

Professional, honest and fair priced

Je
Review №40

Wonderful customer service by George and the crew. Honest, no added or unnecessary work done, so friendly and fast service. I won’t go anywhere else!

Ch
Review №41

I have been doing business with George for more than 12 years. His prices are always fair and he never try to sell me unnecessary things. Just straight to the point service. I will always recommend University Auto as the go to shop in Southwest Broward.

Bu
Review №42

My car was towed here by AAA and i dealt with George whose extremely professional, helpful, and courteous. After determining that I had purchased gasoline diluted with water for my car he assured me that he could have my tank drained, cleaned, and refilled with premium gasoline by and of day for a reasonable cost and he did. I would definitely revisit this shop and refer to everyone I know!! Great service great prices!

Li
Review №43

Very professional! Work was completed within timeframe promised. My a/c is now working great. Thank you both George and Mike for such awesome service!

Th
Review №44

Awesome experience. George turned around my Internet inquiry on price matching from tire rack and was able to get the tires for my Tesla and had them installed the next day. He and team re super friendly, professional and the shop did great work! Highly recommend you call them!

Bi
Review №45

8/6/21 - Just had my car serviced at University Auto and once again, George and his team took great care of my car. The work was done on time and George always kept me updated with what was going on. Thanks!George and his team always do a great job of servicing my car and letting me know what the charges will be in advance. I feel very comfortable bringing my familys cars here knowing that they will receive the proper attention. Thank you!

te
Review №46

First time in this local business. Great prices and professional front desk. I will give them all my car business in the future.

Da
Review №47

They were extremely professional and their price was more than fair, actually quite a bit less than other quotes. Found our new go to for all of our vehicles! I highly recommend them!

Ad
Review №48

First time I visit, very professional, kind and good service. Thank you!! 😊

Ba
Review №49

I have been getting my oil changed at University Auto Center for a while. I really appreciate their honesty. This last time I requested a tire rotation as well. I was informed that my tires didnt need rotating. Other facilities Ive been to, always said they needed to be rotated and that I needed new air filters, and various other things. I dont do business with companies I dont feel comfortable with. I will continue to take my car to University Auto for my routine maintenance.

El
Review №50

Prices are reasonable. Honest work and quick turn around. I will return to this location.

El
Review №51

I have had a few things fixed here on my vw baby. They do a great job, the prices are fair, and they even offered me a ride home so I didnt have to wait. Sarah Risi is the ultimate professional and very knowledgeable. I came alone with no male backup so to speak and they did not take advantage of me. George, the big boss man called me and explained everything very in a way I could understand. The price was exactly what Sarah quoted and the free.23 point inspection included with my oil change and brake line flush was very helpful. Overall a great experience. Highly recommend. Thanks Sarah and George!

Ed
Review №52

Excellent Service! George helped me getting my flat changed & order another tire at a good price. Also, the additional protection plan they add for you tires is a deal in case your tires get damaged in the next couple of years.

Ev
Review №53

Wonderful service fair pricing you’re trustworthy hometown mechanic reimagined! It’s become extraordinarily difficult to find someone you can trust not to mention “the local dealerships” absolute insane price structure could force you remortgaging your home for a simple auto repair, perhaps a bit of a stretch but trust me it’s not too far off. Not here great service, fair prices in a trustworthy environment will keep us coming back in the future for our needed automotive mechanical repairs. George was great we kept us well-informed throughout the entire process.

Ch
Review №54

I am very happy with my service. I called in to have the nitro replaced in my tires and they told me come by and we will take care of you. I arrived and was immediately taken care of. Actually within 20 minutes it was completed and I was on my way. Great service and price along with excellent customer service. I highly recommend this place.

PA
Review №55

George and his team are excellent to work with. I would make this your Go to place for anything from oil changes to engine changes.

xr
Review №56

I was experiencing issues with my car and went to this location for help. The rep at the front desk was extremely nice and with the mechanics​ help they diagnosed and fixed the issue. Service was quick and easy. Id highly recommend anyone go to University Auto to resolve your Auto Care needs.

Na
Review №57

Super nice and friendly. Omarie (manager) explained everything with no pressure, honest service, and gave me a great deal. He really aims to make sure customers feel welcomed and secure in the work that is performed. Highly recommend!

In
Review №58

Owner was caring. He found out the problem with my truck and fixed it in a couple of hours. He also recommended a tow service, which was excellent, and they towed it to my location because I didn’t have a tag on it.

Cl
Review №59

Went in for oil change, I was in a real hurry and they did awesomely. Great service, very polite. I will be using them again.

Sa
Review №60

University Auto Center of Angels... I took my car to its Dealership and was quoted that the repair I needed was going to be an outrageously high price. Shopped around and put my trust in these guys and when I say I quickly realized that these auto places around are just about the dollar, especially when they know you are in a desperate position, believe me and just bring your vehicle here. Honest knowledgeable mechanics point blank period. Thank you guys soooo much.

J
Review №61

All I wanted was a simple nail plugged. Instead, I get rudeness and attitude. First, if a place is cash only for items under $25, a sign or a notice up front would be nice. Attitude about your policy, however, not nice, especially, when all I did was suggest a sign. Not a big deal. Second, you want a photo of my ID while I go get cash, weird, but fine. I ask politely for you to remove my photo, and you did so kindly. Then all I ask, is if there is a recently deleted trash folder like Apple to which you get defensive again and give me attitude. With the rampant use of identity theft, I’m sure you can understand my inquest. All in all, I will NEVER use your place of business again, nor will I ever recommend this business to anyone. I’ll stick with your neighbor, Honest1.

Ky
Review №62

Sarah in the office has great customer service and was very helpful & informative about a few things regarding my car. Their service was very efficient, and the prices are good compared to other place.

C.
Review №63

Great, professional service!! Very friendly staff, clean/comfortable waiting area and most importantly-very reasonable prices. I trusted them to get my son’s first car road-ready and they will definitely be my go to place for any car repairs.

Da
Review №64

Omarie always provides top service and in a timely manner! Very professional and honest if service is needed or not. Found a place we can trust with our cars.

st
Review №65

Awesome

ry
Review №66

First time there with vehicle. Honest employees with reasonable quotes. Very happy with experience.

As
Review №67

Great service, competitive pricing, and fast completion times. My husband and I always come here whenever we have issues with our cars and have never had any issues. Would highly recommend

Al
Review №68

George was awesome and they gave us great service in a timely manner for our tires. Very honest and reliable. Our first time too. We will doing all our car maintenance there from now on.

Ge
Review №69

Came to this place through referral and since than it have been more than 5 years. Great service. Sasha have been so great taking care of my car. Thank you!

Ru
Review №70

My first time here and I’m so grateful, I got there just in time. Went in for an oil change and my battery died as soon as I pulled up. (Talk about your good luck.) Thankfully the guys at the shop were abele to show me the issues with my car and took me in right away. Wait time flew by with great conversationalist staff. Over all super happy with my service and definitely will be coming back. Thanks guys!!

Le
Review №71

Had a cracked radiator which everyone wanted an arm and a leg to fix. Happened to call these guys because of a coupon I received in the mail, and these guys were super helpful and gave me a great quote! Couple hours later I was back in business. They go above and beyond, so thankful I found them!

Cy
Review №72

Smooth experience, fast and professional service at a competitive price. Who could ask for more?!

Me
Review №73

Oil change was quick and easy nice people will recommend going anytime

Ki
Review №74

Excellent service! Omar was very easy to work with and provided me with clear details of what was going on. I will definitely be back

Ch
Review №75

Got me in on short notice, resolved my issue quickly and efficiently, and did it for half the cost that I was quoted at other shops.

Ki
Review №76

Jorge and Sarah were extremely professional, friendly, informative and helpful. I highly recommend University Auto Center.

Br
Review №77

Honest, dependable and fair. They once told me how to fix something myself since that would save me money, and several times they have found that the service they quoted wasnt needed and they saved me money. Thats rare!

ca
Review №78

Great experience always. Everyone so kind, starts at the front desk. Always positive experience with servicing of my car.😀

Ca
Review №79

Omari was very helpful and honest when explains the issue with my car. The price was reasonable. Great customer service and a job well done. I am new to the area and is hard to find your good ol backyard mechanic that won’t bait you. You can be at ease when coming here. Thank you!

Ro
Review №80

I am very much pleased with their customer service. Everyones time is so precious, they did the service within the promised time.

Lo
Review №81

Mike always greets me with the best customer service. They are prompt with service and its always done in a timely manner. Very good place to bring your car. Very knowledgeable and always eager to help.

pa
Review №82

Had my Daughters car flatbedded here due to an seemingly metal on metal screeching in one of the front wheels.The Manager Omarie told me they would likely not have time to get to it before closing at 1:00 but had it up on the lift and diagnosed with gravel between wheel and rotor then I was on my way at no charge.Very refreshing dose of good old fashioned honest business.I recommend all locals, students and parents of students in the area have their car serviced here.

Gu
Review №83

It was a great experience, affordable and painless.. Omarie is an asset to your company. Knowledgeable and professional. I will be back..

Me
Review №84

Had a great experience with oil change and replacing 2 of my tires. Omarie was extremely helpful in pricing and making sure the work was done before I had to go to work so I would have my car in time. Great experience. Thank you!

Ad
Review №85

George is the man.....super honest and reliable, and wont try to up-sell you on things you dont need. Have you ever noticed how you always seem to drive away with another problem when you go to Pep Boys or Tire Kingdom or some other corporately owned shop? That NEVER happens when George fixes your car. My sisters and I have been going for years, highly recommended

Ic
Review №86

So took them for oil change and was fine, although they are usually busy and take a bit long. My main issue was i took my car in for as was overheating and found out water pump was messed and some other things, quoted me at near $3k. When i said no thanks they charged me $120 for the check that took them no more than 30 minutes to do and at the next place i went laughed at how expensive they tried to charge me and $600 and a few hrs later i was driving again. DONT GO FOR BIG JOBS AND IF YOU DONT KNOW ABOUT CARS, THEY MIGHT TAKE ADVANTAGE OF YOU LIKE I FEEL THEY HAVE DONE WITH ME!

An
Review №87

Getting tires doesn’t have to suck, called ahead, stayed about an hour, 4 fresh Michelin tires. The whole property is clean and welcoming. 10/10 would get tires there again.

Da
Review №88

This customer service is just amazing, I love how the manager Omarie Chang made me feel so welcome. The place is very clean and organized, and I got my oil change, transmission fluid inspection, and the brakes checked. Everything other than the oil change was in good condition, and I love the the fact that they payed attention to detail. Definately going back!!

Go
Review №89

Service was prompt and staff polite. Price was competitive

Sa
Review №90

I am very much pleased with their customer service. Everyones time is so precious, they did the service within the promised time.

sh
Review №91

My truck broke down,after the shop closed. I got my truck towed to them. The next morning, they called me. They were very honest about what needed to be done&how long it will take. They were in constant communication with me,every step of the way. Their customer service& fast service was a blessing.

Pa
Review №92

Shop was very clean. Mickey the mechanic was very helpful and so was Omarie. Highly recommend this shop

Le
Review №93

I was visiting from out of town and had a tire destroyed by a pothole. Omarie didn’t bait and switch with cheap tires to advertise artificially low prices. I got high performance Michelin’s for less than Tirerack’s price. (I had already done my research because I was planning to replace all four tires at my next service.) I got new tires and a 4-wheel alignment while I waited. Great service.

Da
Review №94

Omarie/team took great care of an issue I was having with my A/C on my 2009 Honda CR-V...driving around cool now 😎🚘😎God bless 😇

Cl
Review №95

Excellent service. Took care of my brakes and oil change. Always a pleasure taking my vehicles here.

Jo
Review №96

Good service

Ar
Review №97

Professional & quick

Ra
Review №98

Very pleased with service. First time visit. I will definitely be back. Omari is a dependable, and knowledgeable representative. 😊

li
Review №99

Very professional, courteous, honest and easy to work with. Thank you so much

39
Review №100

First time at University Auto Center had a great experience, prices are about the same as any other good auto repair shop but the customer service was great and professional, I will be back for future services.

Information
64 Photos
100 Comments
4.8 Rating
  • Address:3303 N University Dr, Hollywood, FL 33024, United States
  • Site:https://autocenterhollywood.com/
  • Phone:+1 954-450-3696
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations