user
German Vehicles Service, Inc.
3841 Pembroke Rd, Hollywood, FL 33021, United States
Appearance
German Vehicles Service, Inc.
Comments
Li
Review №1

They serviced my Audi A4, a friend recommended this shop and is the best ever. Luis is very attentive and Chris the service manager is great. The mechanics have plenty of experience and treat my car right, nice and clean when I got it back. In comparison to the dealer I rather bring it here. See you soon GVS.

Ca
Review №2

Took my MB SL550 with a convertible top problem. They identified and fixed issue. Very knowledgeable and experienced technicians. They know what they are doing. Great customer service and communicate clearly on what is going on. $180 an hour/labor is on the steep side but still cheaper than MB Dealer.

Vl
Review №3

Found another certified shop with a large clientele to do the same work for $700 cheaper. Please consider other options before making a final decision. Consult all places first.

Xa
Review №4

Customer service was non-existant. Was told of an enormous repair price ($8000) before they even saw my car. We came in for a maintenance check. Left the car for 2 days. There was no attempt to reach out or provide updates to me unless I called. Upon pick up of my car they had no answer and the diagnostic paperwork only read customer complaint of battery drain which was my suspicion of the problem. I was essentially charged $414 for nothing. They did no service check and my car was likely just sitting for 2 days in their lot. I was not given an answer as to why my car was having problems and now my car doesnt work at all. Would love a refund.

Ki
Review №5

Very trust worthy place . The owner Luis made sure to answer all my questions . Very happy, highly recommend.

Ne
Review №6

Chris is the best! Awesome service, always on time. Worth the price.

Ca
Review №7

I was pleased to know that the cost of my repairs were way lower than the dealer! I explained my cars problem and Luis explained what he would have to do to fix it. I dropped my car off at 7:30am and it was done before 6pm. I appreciated the complimentary car wash, but more than that, the first time customers discount! That really made my day! Luis explained another issue my car has, which the dealer has mentioned to me before, and of course, his price is better! From all the certifications on the wall, I inquired about his work history and experience and he has been doing this since 1982! I felt comfortable leaving my car with GVS; it is the absolute first time I have let anyone other than the dealer work on my car and I have had it since 2015. I am pleased and will continue to have my car restored to perfect condition at GVS!

Ma
Review №8

Courteous, knowledgeable and professional. A pleasure to conduct business with!

Cu
Review №9

Excellent service. I was extremely happy with the service. Luis is an exceptional mechanic.

Ph
Review №10

TAKE IT TO THE DEALERSHIPI have an older 2010 Audi with two owners and only 68,000. There have been several recalls on the car and the dealership has done lots of work on the engine since my ownership. In the end of May I took my car into the dealership for its annual maintenance. The car also had to have the timing chain replaced due to the recalls. Dealership recommended changing the lower control arms on both sides and new brakes. I declined to have them fixed at that moment due to not driving much because of the pandemic and I use one of the other cars. When it was time to go back to work, I had to start driving and can hear the control arm creaking when going over bumps. I took it to German Vehicle Service at the end of October since they were close to my job and convenient. Hours after dropping it off, I got a recommended report of what the car needed. Many of the items didn’t make sense for example it recommended an oil change which was just done in the annual maintenance. When I called, I was told the car was misfiring which again didn’t make sense since it just received its annual maintenance plus had new engine work on it. Also, they told me the engine mounts were leaking and needed to be changed, but my Audi report from May check them off. I was told the car was done and I let them know I was on the way to pick it up. When I arrived, it was still on the lift and had to wait over an hour. I was told they trying to fix the noise. They didn’t want me to take it off the lot since it was dangerous too drive according to them. I refused and wanted my vehicle.When I got it off the lot it original noise (control arms) was gone, but now there was a new horrible noise when I let off the gas. I called immediately and was first told, that they fixed only what I told them and that they didn’t drive it to know if that noise was there in the first place. So how can my car be diagnosed with all these problems if they never drove it in the first place? He continued to explain the engine was tilting because of the engine mounts and that if I brought the car back, they would figure it out and fix it. He went on to talk about how there was so many things wrong with the car and continued to make excuses.I declined to take it back to them and first thing the next morning I went back to the dealership. Dealership immediately found the problem. There was a part that was bent wrong and fixed it at no charge. They checked the engine mounts and again stated they were not leaking and wasn’t the problem. They did confirm that later they could be changed but it was not the problem.To top it off they left a huge deep scratch in my front bumper and scuffed up the back. Bottom line spend the extra money and take it back to the dealership.

Ja
Review №11

My husband and I had taken our Mercedes ML350 there for a pre purchase check and ended up getting a full service. Luis took good care of us. He’s honest and very professional. We were so impressed. We took our Porsche Panamera and got a full service on it too. Both vehicles ride very good and we look forward to taking our BMW there as well. GSV is our new home to service all three of our German vehicles. Thank so much Luis!!!!!Joseph and Janice Tapper

Ke
Review №12

These people are scammers, they will cause more problems than fix your vehicle, it will get so bad to the point where they mess up so much things and the price gets way to high and they end up getting your car taken away by them putting a lien on your car, please I warn you all stay away from them I was told an issue with my car, took it to a dealer and that was never a problem, Luis is very money hungry and greedy it’s ridiculous, you all have been warned.

Si
Review №13

Luis and staff are ultra professional! Im so glad i found this shop! It was such a pain to get proper alignment on my c300, every time i used dealer it was still miss-aligned. Guys at GVS took my car to test drive like 7 times until they made sure it perfectly aligned! Very happy with their service ! Highly recommend this shop for all german car lovers!!!

Fa
Review №14

The best professional service for german cars

Se
Review №15

Luis was super attentive and able to answer all my questions about my 96 c280. Every Merc owner needs a partner they can trust when taking on a project car. Im looking forward to our partnership.

Po
Review №16

Perfect I will not take my cars anywhere else. Honest.

Be
Review №17

Great service! Will definitely be back for all my vehicle services! Ask for Johnny, he put in a super charger for my dad!

R
Review №18

I live in Orlando, and I drive this far to get my car service, because is a shop that I can trust. They have very well trained mechanics with many years of experience in all makes of cars, but specially in German vehicles. The owner is the nicest person on earth, and you can work with him any issues without hesitation. They offer the best service and very good rates if you compare to a dealer. Is an honest car shop, where you can be 100% sure they will treat you with respect and tell you exactly whats wrong with the car in order for you to be safe on the road. I will still drive this way as long as I own a car, because is worth the trip to have someone you can trust work on your car.To this date, November 2021 I still use this shop, excellent service and trustworthy, family oriented and friendly.

S
Review №19

What a BLESSING to find such a professional and technologically capable crew of mechanics. Absolutely attentive customer service excellent communication skills. My 2002 Mercedes Sprinter van had so many problems I spent over $10, 000. And many days wasting time at dealerships getting ripped off and jerked around I fortunately discovered on yelp Luis and his great family run German Vehicles Service. They removed the faulty parts that the dealership installed and this old diesel van now has so much power and smooth acceleration. It literally starts immediately every time I crank the engine ( prior to Luis’s-master service skills starting normally took 4-5 minutes of constant cranking and killing the battery). Now seriously the Mercedes dealership could not fix it and still made me pay. But after I went to German Vehicles Service and spent only $700 to fix it it starts and runs perfectly. AMAZING. That this Sprinter Van with over 200,000 miles can drive start and operate so smoothly. My experience at GVS was definitely life changing because my van is such an integral part of my life and my business. The vibrant young woman Daisy who works the front desk is so attentive and helpful. The whole team is beyond great very professional and highly skilled in the Automotive science. They receive my Highest recommendations 5 🏅🏅🏅🏅🏅 Gold medal 🥇 STARS ⭐️

Sh
Review №20

I am truly very thankful to have found this place. They were able to get the job done for half of what the dealership was going to charge. The approximated time for service was accurate, give or take 15-20 minutes. It was a nice surprise to have my car hand washed after the service and my tires were spotless...you dont get that at the dealership, unfortunately. I would recommend German Vehicles Service to anyone looking for quality service for their investment. Luis was really friendly and even checked on me days later to ensure I was satisfied with everything.

Ja
Review №21

This is the real deal auto repair..highly professional. And Luis doesnt just step over problems . My vehicles are beat to death constantly and I depend on them at all hours of the day and night. They have to perform every time so I LOVE mechanics who will actually look at my vehicle every time and advise me of current and upcoming issues. This place is that place. No more dealerships for my Sprinter and Ram Diesel.

Cy
Review №22

If youre looking for a mechanic who is honest, knowledgeable, friendly, professional and family oriented. Take your car and questions to German Vehicle, you will not regret it. Never ever had a bad experience. Anything you need done to your Mercedes, you can have it done.

fi
Review №23

Better take your car to the dealership. The place is too expensive and failed to fix mlm the problem.

ro
Review №24

So many good reviews maybe they are desperate because of the bad economy at the moment. Took my audi in for turbo failing and wire harness issues at the camshaft sensor.They quoted me around 6k. 4k for the labor 2k for engine harness. Mind you the entire engine harness is 1.2k at the dealer (i called.) Told me turbo is failing because of the wiring problems and sending car into limp mode. Immediately got a second opinion it was the turbo boost solenoid that was bad and a small part of the harness needed some splicing and soldering.total was about 700. Lying thieves. Incredible. Negative stars.beware of this shop at the moment.they are desperate. Who thinks of replace the entire engine harness because one part is bad????

Ma
Review №25

Luis is phenomenal, I use to take my Mercedes to him until I moved in 2006! Now that I’m back in the area I can’t think of a better place to have my BMW serviced. He is honest, friendly and knowledgeable about our cars, it feels like I’m with family each time I go!

Ra
Review №26

I have a German car and instead of going to VW who charges the same price or more does the right things and do not over charge you. I paid over 1,400 for labor just to get a tune up, brakes and oil change. They are to expensive and Luis A Vazquez is a horrible business person this company is horrible. Stay AWAY . There are many places that charge better and are honest. I would never recommend this place to anyone.

Sa
Review №27

Good services

Da
Review №28

I wouldnt take my car to anyone else. Luis is the best and has taken care of my car, my daughters car, my fathers car, my sisters car and I refer everyone to him because his work is impeccable and the turn around time is very prompt. He accepts warranties and his prices are reasonable. Wouldnt trust anyone else with my Mercedes.

St
Review №29

Had Luis and his team perform a pre purchase inspection on a car I was looking at from out of state. They performed an extremely thorough inspection, and talked me through everything. They even followed up a couple days after to see how the transaction went and to see if I needed anything else. 5 stars for me not just for the quality of work, but for the total experience they provided me. If youre looking for a shop that does exceptional work, at a good price, run by an honest owner - this is the place.

an
Review №30

It was SO great! they’re super welcoming and take care such good care of you! Won’t be going anywhere else.

Li
Review №31

Im the kind that never writes a review but hands down the most honest and reliable service I have ever gotten for my M.B. needs. Luis and his team are so professional, reliable and knowledgeable that I highly recommend to everyone or anyone specially women (INTIMIDATION AND OVERPRICING FREE ZONE)

Sm
Review №32

They charge alot, too expensive, no profecional, l spoke with Luis, he spokes with me about thousends of dollars for brake and tunup, my car is audi no a Porsche,plus he has a Napoleon actitud l do not recommend this family business ( thifer)

He
Review №33

Asked for a quote for labor only because I purchased special shocks and tires for my Sprinter. The gave an estimate with all parts included and, when I asked to remove the tires and shocks cost, Daisy respond that they only work with their own parts.Later I found a more friendly shop and I expend half of German quote for labor.Also I expend several weeks to get German quote by email and phoned Daisy several times. She was rude and disorganized to find my estimate.

Is
Review №34

By far an awesome experienceI received a pre-purchase inspection from this place. I was above and beyond impressed by the inceptions report. It was very detail in all that was done. I was given picture on all aspects of the inspections. Also called at the end to make sure I did not have questions or concerns. I would highly recommend them!

An
Review №35

Highly recommend this business. Luis the owner is on site, friendly and helpful. The work was done quickly and very reasonably priced! I have always dreaded taking vehicles to garages that I dont know when far from home but there was no reason for concern here.

Jo
Review №36

An amazing business with prices that are fair and mechanics that i trust with my car and i don’t trust a lot of people. The customer service is absolutely amazing thanks to the beautiful front desk lady. Overall 10/10

Ma
Review №37

Excellent customer service. Luis is an amazing person and very honest. Thank you for all your help. you guys are a life saver. There is no word that can express how grateful we are to find this auto shop.

An
Review №38

Had a great experience with Luis and his team there. I am from out of town, needed an expert to look at a vehicle I was considering to purchase and despite being very busy, Luis squeezed me in as he knew my needs were time sensitive. Top of the line service, affordable pricing and a great attitude to go along with it.

Sh
Review №39

I had several repairs done at German Vehicle Service (GVS), the Owner & Staff were exceptional. Customers are treated with respect; they all are courteous, accommodating, & very efficient. The work was performed expeditiously & I would highly recommend GVS for Service on your German Car.S. Rogers

Ma
Review №40

Luis offers the highest standard of customer service and work. He provides you with a solution that is not only affordable but also with the highest quality parts. I recommend Luis and GVS to anyone and would vouch for him and his team anytime. Thanks again Luis!!

ga
Review №41

The service here was impeccable and the girl in the front was extremely helpful with insight of what exactly was being done to my car. The process was quick and easy as well. Definitely recommend to come here.

Di
Review №42

Wow!! - excellent service by luis and staff, very knowledgeable and helpful on all questions i had for my car and my son’s.reasonable prices!!!definitely i place to come to get my car fixed without hesitation.love family owned business.

Pe
Review №43

Literally I never seen such an honest Mechanic literally surprised when I came for the first time I have good experiences here.

gm
Review №44

Luis and his team are honest and professional. I had a great experience and now my 2007 Audi is working great. I would definitely return for any future auto repair needs. Highly recommended.

De
Review №45

I really appreciate Luis and his team for the prompt and professional service for my Audi A6.

M
Review №46

This place is rip off my husband brought his 2015 BMW X5 for the bushings to be replaced during inspection he was told that the tires needed to be replaced which he did agree to upon getting the car he noticed the replaced tires were old they denied according to Luis the owner and the employee he called the police to diffuse the matter but they were unable to do anything as they stated it was a civil case this place was very unprofessional my husband is an aircraft mechanic so he is aware of the ins and outs of how things are to be done DO NOT give these people your business they are rip offs all around and so unprofessional they were reported to the BBB as well. If I could give them no star at all I would but karma will deal with them and that place of so called business.

Ma
Review №47

This is a first rate shop with a first rate family as owners operator.Luis and family are top of the line and there arent very many Mercedes shops that have a Master Wrench Mercedes Benz Mechanic such as Luis.I have owned and have now (3) Benzs for over 25 years. I have been to them all. This one is hands down the finest from customer service to repair.I only wished I had started here first, I would have saved thousands of dollars and many headaches. Kudos to this shop.

pa
Review №48

Got a service here and it was very fast and efficient and everybody was very polite, didnt overcharge for anything and were very attentive. I wont be going anywhere else for my car issues! 15/10

Je
Review №49

AWESOME SHOP!!!!!!I can honestly say this is the best shop that i have been to in a long time. They are ALL very professional great people that had great knowledge about there jobs. i went in worry and came out super happy with there service. Being a female its alway hard to find good shop that wont over charge you for their services. Another great things is that everything is well explained before done. Including the amount that the job is going to come out to and in details what is wrong with the car. They also suggest what is best for my car which I honestly loved due to not knowing anything about cars. I honestly was super happy with there service i refer all my friends to them.

De
Review №50

Luis is the most trusted service advisor I have ever met. If you value your car; German vehicles is your car and yourself piece of mind. Top notch service and white glove car service.

Ed
Review №51

Excellent service and honestly, I have a Mercedes c250 the driver door handle snapped and was not able to open, before I came here I went to the Mercedes dealership in Pembroke Pines to see what could be done they took car to the back where I could see the car after a few hours they told me that they needed to replace the whole panel which I find odd since they never open the panel to see the problem . So I came here where owner Luis Vazquez took me in the back and show me the broken piece so there was no doubt it was the part, we order the part and as soon it came in work was done and also notice that windows were squicking they oil the motor at no charge, also tires needed to be rotated and aligned and after all that I save 300$ from the cost of dealership, very impressive place very clean and amenities like free coffee and water while I waited, definitely will come back here and will stop going to dealerships.....

An
Review №52

Great owner operated business with a real passion for German autos.I was traveling thru south Florida and they fixed all my issues big and small. Orlando is tops in customer service and Luis personally stayed in touch throughout the service.

Va
Review №53

Luis and the GVS team are excellent to work with. I drove from Chicago down in Miami for the week and the car ended up dying on me. Towed it to GVS and Luis got on it right away. Located the issue, fixed it and had my car back within a day! I could’t be any happier with the service and the time it took.Thank you Luis and the whole team at GVS, you guys rock!

jo
Review №54

Fast and honest service. acceptable rates. Took my car for a vibration and ended up being only a matter of getting new tires (other places would call for shocks or bearing replacement ). That only fact made me trust on this guys. My experience showed me that you can have cheap or quallity work but not both. Will take my beloved 07 Rabbit there for service for now on.

Ch
Review №55

Words can not describe how THANKFUL I am for this place. My family and I traveled to Florida for a vacation in our 2005 BMW and little did we know the car was going to break down! We took it to BMW and after $700 the car started over heating and when we called BMW they were going to charge us another pretty penny. We were stranded and our vacation turned to HELL. With 3 small kids that were missing school. We came across this shop and let me tell you GOD BLESS these people! They were so professional, they get the job done, they don’t beat around the bush and try to lie to you to spend more money! They were honest people and I’m so grateful for them! They fixed our car issue for less than half that BMW was charging us and we put our trust in these guys and we were able to drive back to OHIO (18 hours) safely with our 3 kids! We recommend anyone with any type of car here! Thank you GVS team!

Je
Review №56

I went to service my Sprinter. I personally recommend this business. The work was done quickly and professional. Great family team.Thank you...!!!

Ju
Review №57

Luis and GVS team are skilled, professional, courteous, and honest. An Audi dealer asked for $199 just to diagnose a rattling sound from my convertible top. GVS fixed it in 30 min (loose screws), and I had to insist Luis charge me for the svc 😀

LO
Review №58

Luis and his team are hands down the most professional mechanics I have ever used. They are extremely knowledgable and trustworthy. They repaired/serviced my 2006 Dodge Sprinter 3500 many times; Anyone that knows Sprinters knows that they are one of the most technical vehicles to work on. They require a specialist who has hands on experience, that is exactly what Luis and his team provide, specialists. I dont think twice when I have a vehicle that needs servicing, bring it to Luis @ German Vehicle Service Inc.

Va
Review №59

So glad I found this place! As a woman it can be intimidating to bring your car to get serviced or repaired, but Luis and his team are the definitely the exception to the rule! I got my c300 serviced with them and it was quick and painless. Totally recommended!

Ar
Review №60

I am so pleased with this company. Very family oriented and excellent customer service. This is the place to go for your vehicle. The pricing is absolutely amazing...

Mo
Review №61

The best service in Florida. Luis and the entire staff is exceptional. Totally recommend taking your car for service. Thank you!!!!

Ma
Review №62

Exceptional service! My father went to fix a few things on his Mercedes...the people working here are very professional and offered above and beyond service. We had a few issues on the stereo system of his car, which they fixed for an extremely low price while other people were asking us for thousands on the repair...not to mention the complimentary car wash they offered after my father fixed another minor issue. Amazing service couldnt recommend more!!

El
Review №63

A little more than a year ago I went to that workshop looking for a mechanic that would deal with the problem that my Mercedes van sprinter had that I use for my business, after going to several mechanics thank God they found the problem they are very professional and honest . His owner Luis Vasquez is very kind and helpful. From there I always take my sprinter to give maintenance to German vehicle service.

Ni
Review №64

I have been getting my bmw serviced from here for about 5 years and they are great. Fast service, great customer service and they do great work

Ar
Review №65

Luis took great care of me and my car! Figured out the problem and fixed it right away and for a great price. I highly recommended him!

Em
Review №66

Amazing customer service, Luis definitely cares for their customers. He knows what he’s doing. I would recommend him to anyone without a doubt.

Ch
Review №67

So glad we discovered this place received great service and the people there are very courteous and efficient

Di
Review №68

This might be my first time ever writing a review on google... so, it’s a pretty big deal. I arrived at German Vehicles services to be greeted by Luis and the attentive receptionist which were nothing but helpful! I am a mommy of two toddlers which can be a little overwhelming, nonetheless, I left my car to be checked since I had a leak due a sunroof problem and to my surprise Luis didn’t charge me a dime!!!!!!! 🙈 what!? God bless you and your family you guys are awesome, professional and REAL. I even left with AIR on my tires lol I’m a happy mommy! Thank you guys! :-)

Ri
Review №69

This place came highly reccomended for their honesty and service. And as a customer now myself i love doing business here it is top quality and A1 service.

Mi
Review №70

Cant say enough about Louis and his team! Both the times I had my Sprinter in I needed a quick turnaround and both times he delivered! Staff is friendly and professional which is huge deal in Miami! This is my go to mechanic!

Je
Review №71

Luis is great, he service all my Mercedes over the years with not a single problem. Thanks Luis for your great service.

De
Review №72

I couldnt be more grateful for the service German Vehicle Service provided me. They made the hassle of car repair easy & affordable. I am happy to refer them & return myself as a regular customer.

Ra
Review №73

Very dishonest. Does work on car without contacting you even though you have been going to the shop over a year, so he can bill you more. You are better of going to the dealership for the same price, better service and environment. Dont get caught with him draining your wallet.

Wa
Review №74

First time I took my VW to GVS. I work full time in the construction industry and my schedule is very hectic. Luis and his daughter Daisy accommodated my schedule. I was able to drop off my car at 6:30am and they had it ready at 3pm. Luis sent me pictures (loved that as we do that in my company too) and as soon as I called he walked me thru what was wrong with my car. I had a complete service and great experience. Such a refreshing experience with them since I had a really negative rip off maintenance last at a VW dealership. Will recommend to everyone.

di
Review №75

Amazing shop in town, love how it’s family owned and the teamwork there is on point! came in for my car too be serviced was taken care by daisy and luis at the front, i was informed all the way through the work of my vehicle, would highly recommend this shop,very professional and you will see me back here in the future! thank you GVS !!

ma
Review №76

Great place

El
Review №77

A very reliable shop. Excellent service and mechanics.... I recommend this place.

Jo
Review №78

If youre willing to loose thousands of dollars, go ahead and walk into this mechanic. But I can assure you that these are the worse mechanics in Florida, and they are truly thieves when it comes to your money. Be aware that they charge you work that was never even done, and may even charge you the same job twice just to take your money.

Ra
Review №79

Louis is a honest and trustworthy person I will recommend GERMAN VEHICLE SERVICES (GVS) to all my family and friends and anyone that has a GERMAN made vehicle 😁😁😁😁

Jo
Review №80

Just bought a used Freightliner sprinter and took it to them for a checkup. Luis and his team did a complete checkup. It is evident they know their stuff and were very professional.

De
Review №81

Good professionals, got coffee machine in there ;).Came to get my ECU reprogrammed on e46 330ci. Did good job, took little long but got it for hour cost. Very satisfied will come again. Owner is Luis nice guy, from Puerto Rico, worked with cars for more than 30 years.

Ma
Review №82

Great service! Luis and his staff do a fantastic job.

Ar
Review №83

They have the best service an local an everyone on they job an on time with wat they do

As
Review №84

Very disappointed with this shop. Was sitting in the waiting room in order to get a estimate for my car and overheard employees talking down on a elderly lady that came in asking for her bmw quote. Once she left they said they would charge her a arm and a leg because she thinks the car was completely bad when in reality all she needed was a water pump. very disappointing and I immediately got up and left. Would not recommend this shop. Very unprofessional.

Ja
Review №85

Staff was very professional and easy to deal with.

Ma
Review №86

Very good and fast service I took my BMW X6M for a light problem and it was fix fast and the employee were very helpful and friendly good service thank you

An
Review №87

Mr. Vazquez is very professional 0n his shop he solve the problem of my vehicle efficiently. I will defenetly go back and have my mercedez- Benz back on hes shop for my routine without a doubt. Great job and great costumer service!Mr Lugo.

F
Review №88

Awesome.i’m sticking with them as long as i can.Wunderbar!

Br
Review №89

Quick service, great pricing, wonderful customer service. Will be coming back the next time my baby needs work.

DN
Review №90

This place will take your money. I came in to see if he can fix the volume knob on my car and at first he told me he doesnt like doing that kind of work. So I insisted and it took like 3 weeks just to get the estimate. He will play around with your schedule. So i canceled my day at work to get my car serviced and luis just says oops my mechanic is not here. He does this to you twice in a row. I also started hearing a noise from my serpentine belt and I have mechanic experience, so I knew there was a problem, so when I asked about it to see if he was an honest mechanic, He said its just a noise continue to drive! So my serpentine belt just magically fell off after visiting here and told me to drive with the problem like a death trap. I got left in the side of the road thanks to this guys advice and had to tow my car. He has the master wrench award because he will take that wrench and make sure you have more problems. My a/c knob was scratched and tampered with also so he can make more money out of you. He even will brag right in front of your face to another customer saying i can make $400 off of one customer so imagine how he hustles his other customers. If you care about your car RUN from this shop. They arent honest and your car will be in worse condition when you drive away. He stole my money also, he makes you pay before the work is done also. I also noticed in my estimate he doesnt take down your vin number either. I wouldnt recommend this shop at all.

K
Review №91

Through the years Ive gotten to know the owner luis, his staff and his family and consider them all to be truly terrific honest and caring people. I brought him a very complicated rare car that no one in the entire state of florida would even consider touching. After methodically working his way through each part of the car using resources and connections from all over the world Im happy to report my car is running better then ever. Something 3 other specialty shops in 3 separate states simply could not do. If you have a complex and rare car with complicated issues there really is no one better in the state of florida and otherwise then luis and his family period! Loyal customer always:) thanks guys:)

Ic
Review №92

Closest to the dealership services you can get at reasonable prices

Jo
Review №93

These guys are fantastic! They got my Mercedes E320 running like a top after getting the fuel contaminated....

Ro
Review №94

My car was towed to GVS and diagnose the very next morning. My car was ready that same afternoon and WASHED!!!!!!! Staff in the office is caring, friendly and professional. Technician was outside when I picked up my car and he also explained a few things from the job done and gave me some tips for god forbid future breakdowns. I recommended GVS to a lot of my friends and relatives. You want your car taken care of with professional staff and knowledgeable technicians, GVS is definitely your go to shop.

Je
Review №95

Best in town when it comes to German vehicle servicing, from VW to Porsches. I used to service my 07 bmw 335i there and they always provided excellent service with great value. Its the same place that i take my Volkswagen now. These guys are straightforward, no gimmicks just good work!

An
Review №96

These guys are crooks!!! Stay away from them. Took three cars there for repair and didnt even give me an estimate. Made me sign a blank form and requested $50,000 which I immediately paid. I was under the impression that this is all my repairs would cost. Three months later the shop owner, Luis, calls me and says that he needed more money to continue working on the vehicles. I then told him that he had failed to provide me with a written estimate. He then showed me a paper signed by me upon which he had printed estimates and repair orders in the range of $100k-$120k. I bonded out my vehicles through the court which costed me another $70,000 and now am fighting them in court. I initiated a criminal coplaint with the State Attorney Office and most likely they will be indicted on fraud and document tampering charges. I am $120,000 in the hole and my cars are all torn apart and still not working. Stay away from these guys please. They will rob your money.

jo
Review №97

Not only did they fix my car in no time. They also treat me like family and with that i will never go anywhere else. I can trust them not only with my car but with my life as well. Thank you guys for everything.

Sa
Review №98

This is the BEST place to go to when it comes to German vehicle servicing, from Mercedes Benz, Porsches, VWs, ect... They are a family owned business and everyone there is personable. I would not take my car any where else!!!I came to learn about German Vehicle Services from my uncle whose wife also has a used Mercedes Benz. I have a 2006, C280 now for almost two years and have been coming here since buying my Mercedes Benz. Everyone at GVS has always made sure my car has ran smoothly since day one.I have gone there for more then a number of problems, since the vehicle I was sold was a LEMON when I purchased it and the dealership and the salesperson refused to fix the problems. If anyone remembers or knows the movie The Money Pit, you will understand the problems I have had with my vehicle. I will not start naming half of the things that they have had to replace. I will just say: Thank GOD for Luis, his family and the mechanics at GVS. I will not trust anyone else with my vehicle. They have always made sure everything rans perfectly before I leave GVS. I will always make sure it is them who perform all necessary maintenance work on my car.The owners daughters Michelle or Gaby or the owner himself (Luis), will always provide me with clear written and verbal estimates before any work is done on my car.I have called them on their cell on a number of different times, and they have taken care of everything. They have always scheduled a rental from Enterprise while they repaired my car. I hope that his business continues to grow, since they certainly have GREAT customer service, they give their attention to customer satisfaction and the professional service they provide.These guys are straightforward, no gimmicks just EXCELLENT work! I would 100% recommend GVS to anyone who needs their car fixed.

En
Review №99

My wife and I have two Mercedes Benz Bluetec.These are very sophisticated pieces of engineering of the finest kind the German auto industry can design and produce.For many years we have entrusted these cars service, maintenance and updates to GVS.This is what we can say in behalf of GVS:1. They provided us with very reliable service for many years.2. Their prices are reasonable when compared with the quality of the work they perform.3. The replacement parts are genuine from Mercedes Benz.4. We have recommended GVS to our friends, family and associates.5. All of them are entirely satisfied.6. Their diagnostic equipment and computers, are state of the art.7. The principals at GVS have many years of experience and have been trained by Mercedes Benz, as it is shown in their credentials.My wife and I recommend GVS very highly.

ce
Review №100

Very happy with this shop. Fast, efficient service

Information
32 Photos
100 Comments
4.5 Rating
  • Address:3841 Pembroke Rd, Hollywood, FL 33021, United States
  • Site:http://germanvehiclesservice.com/
  • Phone:+1 954-241-7038
Categories
  • Auto body shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations