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Highlands Ranch HD Eye Care
8677 S Quebec St suite a, Highlands Ranch, CO 80130, United States
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Highlands Ranch HD Eye Care
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Ka
Review №1

I’ve been coming to Dr. Jacobs for several years now. He’s never been anything but friendly, thorough, and professional. Love his staff from the front office, to Jules, to the ladies who finish up the appointment with ordering. Exceptional!

Jo
Review №2

My first time at the eye doctor ever. Had a wonderful experience. They were very patient with me and I highly recommend them!

Li
Review №3

Highlands Ranch HD Eye Care is the best! The staff is so friendly and knowledgeable and their selection of frames is amazing!

Ja
Review №4

Dr. Jacobs is condescending and rude. Aside from Fran, the nursing staff is too busy loudly gossiping and goofing around to be helpful. This place is unprofessional and has a very lame selection of eye ware. You’d be far better off going to Lenscrafters.When I told my husband he said in the past he and our daughter had an awful experience here too…..Wish that memo hadnt gotten missed, to save me a huge headache dealing with this sloppy, uncaring place.

Br
Review №5

I have received nothing short of A+ service. Very thorough exams both routine and urgent. I greatly appreciate the care!

NI
Review №6

My son and I have are patients at HD Eye Care and we both encounter an amazing experience every visit. Both Dr. Quinton and Dr. Jacobs are extremely thorough. The appointment slots allow for ample amount of time to ask questions and discuss care. The support staff is also consistently friendly and professional. I highly recommend the office for both adults and children.

Ro
Review №7

I discovered HD Eye Care when I needed a routine eye exam, and they did a great job, so naturally they became our go-to for family vision care.When my son started having trouble with his vision (first noticed in school), we brought him in and got him glasses.Dr. Jacobs explained the Ortho Eyes Retainers program as an option to reduce the progression of myopia. We tried it, and the results were astounding! After the very first night of sleeping with his customized retainer lenses, our sons vision was drastically improved. The look on his face that first morning, when he realized how clearly he could see without glasses was priceless.Dr. Jacobs and the staff at HD Eye Care have expertly guided us through the entire process, and we could not be happier with our experience!

Ke
Review №8

I absolutely love it here! The staff is very knowledgeable and the doctors are very thorough. It was easy from the moment I walked in, having to fill out just a short form, to the preliminary testing with a tech who was very well spoken, and the doctor really sat and listened to my issues and helped me find the best prescription for me. The optician who helped me pick out glasses was honest and was very good at helping me find the perfect frame! 10/10 recommend this eye doctor and their care!

An
Review №9

Complete rip off! They required us to purchase a package and wouldn’t file our secondary insurance. $800 for 1 pair of glasses! Returned later to order new contacts and wants $250 for ANOTHER contact lens fitting. Has been 6 months since the last fitting. Dr is amazing, staff who sold us glasses needs better people skills. Will find a new provider. Did not get our money’s worth. 1 pair of glasses with dual insurance shouldn’t cost $800.

Am
Review №10

We had a great experience! The whole staff was personable and friendly and really took their time with explaining everything to me and my kids. We have found a new home for our eye care.

Mi
Review №11

I have been going to Highlands Ranch HD Eye Care for several years. The staff is very friendly and knowledgeable. I receive excellent care every time I am there, and they will spend all the time necessary to make sure they do a thorough job. Thank you to them all for making it so easy to take care of my eyes.

Br
Review №12

I had such a great experience at HD Eye Care! All of the staff were incredibly friendly and really had my best interest in mind! The doctor was extremely knowledgeable and I loved the wide variety of glasses to choose from. I would strongly recommend this office!

Je
Review №13

My husband had a scratch on his eye and went here twice - first for the initial visit and a second time for the follow up to ensure the drops they prescribed were working. We have great insurance but Im amazed at how expensive this was. It was $125 per visit, including the required follow up. I was surprised to see the same price visit for a follow up when I dont normally have to pay for follow ups at most doctors. There were also charges for therapies that my insurance didnt cover. The fee structure wasnt explained, no one went over the charges vs our insurance coverage. While they were thorough with the exam we wont be going back here.

St
Review №14

After having a subpar experience at a larger chain office, I came here hoping it would be better and it very much was! The staff were friendlier, I got better-fitting glasses and even a more accurate prescription. Thanks HD!

M
Review №15

I got the best lenses, with all the upgrades, scratch free, anti glare, etc. I love my sunglasses, but my last 2 pairs of regular glasses had issues with the lenses. Both times they had to be sent back to the lab because they were spider webbed. My first pairs scratched right in the line of vision so it needed to be replaced the next year. The newest pair is the one Im currently wearing and I can hardly see through them and its only been a year. The scratch free or some sort of coating is coming off so you can see the patches. Its severely scratched despite me always cleaning them with spray/cloth and storing them in the case. Ive been a glasses wearer for 15 years and have never had such bad experience/quality.

La
Review №16

Great care from Dr. Q & wonderful service from the whole team!

Se
Review №17

Ive been a going to HD Eye Care for years. Theyre the best!

Li
Review №18

Very thorough eye exam. All of the latest technology. Great selection of frames and friendly staff!

Da
Review №19

Our family has been going to H D Eye Care for years and we love this office! Dr. Jacobs is very kind and soft spoken. He truly cares about his patients. Not only has he been a great Optometrist for us and our three children, but he is also very knowledgeable in many other health areas as well. For example, he was familiar with my rare brain condition (a condition that none of my other health care providers had heard of, aside from the specialists). It has been such a blessing to have another health care provider who understands my condition. He was also compassionate and knowledgeable when our 11 year old daughter was experiencing a severe 8 week long headache. Dr. Jacobs, Dr. Quinton, Jules and the whole staff were also amazing when our other daughter needed contacts. They were so patient and supportive through the process and we are so grateful for the extra time and attention they spent helping her to feel comfortable. Everyone in the office is friendly and helpful and we highly recommend H D Eye Care for your familys eye care!

Vi
Review №20

Been visiting HD eye care over last 4 years. I have been very happy with services and doctors are just amazing and very friendly.Lots of good collection for branded frames and lenses. Highly recommend!!👍

Je
Review №21

These guys are great. Great prices, great service and very professional. I made the switch to HD Eye Care and really happy I did.

Di
Review №22

My husband and I have been patients of Dr. Jacobs for over 17 years. This office has always provided professional and expert ophthalmological care to both of us. The staff are all customer focused and responsive to all of our questions. I would highly recommend this practice to anyone as Dr. Jacobs, Jules, Donna, Kathy, Marna, Kendra and the rest of the staff are the best of the best. They are patient centered and I love that they are proactive in their care versus reactive. I always look forward to my yearly eye exam as they are family!

Ch
Review №23

I called ahead and made an appointment for an eye exam and was given one the very same day. I was greeted right away and they explained how much everything would be and how everything worked. The staff was very friendly and ran a very clean shop. Even though everything looked like it came straight out of the box new they still wiped everything down to ensure it was clean. Everyone took the time to make sure I was comfortable and to make sure I got what I was looking for. I would recommend supporting local business and coming here over any of the luxottica owned chain stores!

To
Review №24

Whether we have an appointment or just walk in to get my sons glasses adjusted, we are always greeted with a smile from the friendly staff! We have been going there for at least 5 years now and I feel confident and happy at the way our vision and eye health is taken care of! I highly recommend HD Eye Care!

Lo
Review №25

My husband and I have been patients of this practice for probably 15 years, and absolutely enjoy our annual visits. His follow-up visits for lens replacements, and any other small issues that have arisen through the years, have always been resolved in an efficient and effective manner. We really value our relationships with Dr. Jacobs, Jules, and the rest of the staff. They make the visits fun and enjoyable!

Mi
Review №26

Great service here...extremely thorough and wonderful people.

jo
Review №27

The staff were incredibly and genuinely friendly. This is the first eye exam I’ve ever had and won’t be going anywhere else in the future. Keep up the great work!

Cy
Review №28

Dr. Jacobs and his team are highly professional and extremely thorough in their eye health exams. They have state-of-the-art equipment to find eye problems in the early stages so effective treatment can begin. I highly recommend Highlands Ranch HD Eye Care!

P
Review №29

After my appointment I felt as if I had just left a used car dealership! The upselling of products was extremely absurd. After stating I wasnt interested in upgraded lens protection and additional items, they continued to push their scripted product dialogue.Not once did the sales person go over what was covered through my insurance plan. As a family, we will not be returning. 11/2019

La
Review №30

My husband and I have seen Dr. Jacobs for years and we Love him! We always have received the best personalized care from the whole staff, I highly recommend HD Eye care! They also have a great selection of frames!

Pa
Review №31

Have been going to this office for 10+ years. All staff really care about you and treat you well. Now that I live in Vail Valley, I still travel the 100 miles each way for my eye care with Dr. Jacobs.

He
Review №32

What a nice office! Lots of selections. Dr. Doan is so sweet. Friendly staff as well. Highly recommend checking out this place.

Ki
Review №33

Last year I had to beg for a copy of my script which should have been handed to me. I was also told “don’t go to Costco”. Really?!?! As a direct result I went elsewhere to buy my frames/lenses. This year they did not disappoint. While I had to again ask 3 times for my script, I got one that did not work for me and was NOT what I asked for, AND was again told “don’t go to Costco” When I called to protest, my only option was to come back in to be fitted for some special lenses. So I went elsewhere and easily got what I asked for. Trying to rig the system to force you to buy glasses from them is shameless and no better than Lens Crafters. Will not be back there again.

sa
Review №34

Dr. Jacobs was good, however I will not be returning because of the rest of the staff doesnt appear to care about the patients. First, my exam took 2 hours! They bounced me back and forth between rooms for different exams, extremely unorganized. Then waiting for long periods in between. While waiting, I can hear the desk staff chattering and laughing very loudly. Sorry, it is not professional to sound like school girls while working in a DOCTORS office....Lastly, I spend $400 on glasses hoping that I would like them enough to wear them (I have problems wearing glasses). They are nice, but I cant get the staff at this office to adjust them properly!! I have been twice, the glasses are too loose on my head. Next time I went to Wal-Mart instead to get them adjusted as the staff at HD dont seem to care if you are happy with the fit and I am sick of going back.

Ha
Review №35

They got me wrong prescription!!!! I spent over $180 on glasses and I couldn’t wear them, I forced myself to wear them but I get headaches. So I asked for re-check visit to verify the prescription, they said they have to charge me or I have to wait until my next “yearly” visit (for the insurance to cover). I said “if I have to wait (since I still can see with my old prescription) would you cover the fees of new glasses? Guess what? They said “NO”…I have been wearing glasses since I was 18, I never had any issues with MDs prescription. But those folks can’t even come up with correct prescription. Don’t waste your time and money with them…

Ca
Review №36

Thorough eye examination, carries top brand names, inclunding variety of styles. Only con, check w/ your own insurance if discounts apply.

Ma
Review №37

I got my first pair of contacts from you guys yesterday and I had a great experience everyone was so helpful and so sweet I want to give a special shout out to Kendra she helped me put my contacts in and out and was overall a sweetheart thank you guys so much for the pleasant experience

Re
Review №38

Highlands Ranch eye clinic is amazing i really like the staff here they treat people very well and are super friendly. Please do your research and ask questions before adding NEW eye glass features.

Cl
Review №39

Very friendly staff, great optometrist I have been using them for over 16 years. A large selection of frames.

Ed
Review №40

They are incredibly resourceful and honest...not to mention friendly. Would definitely recommend them to anyone.

La
Review №41

Not at all happy with the finish product for the amount of money spent I believe I made a mistake selecting this eye care company.

Ke
Review №42

Very friendly and great service! I would definitely recommend them to anyone!

Bo
Review №43

Always excellent service!

Ma
Review №44

Love the staff here very friendly and professional

bi
Review №45

The worst Ive ever seen. Charging arm & leg & not doing the right prescription. Fraudulent & very rude!!!

Da
Review №46

Awesome experience!

Information
5 Photos
46 Comments
4.3 Rating
  • Address:8677 S Quebec St suite a, Highlands Ranch, CO 80130, United States
  • Site:http://hdeyecare.com/
  • Phone:+1 303-794-2020
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:10AM–6PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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