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Mike Ward INFINITI
1800 Lucent court, Highlands Ranch, CO 80129, United States
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Mike Ward INFINITI
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Li
Review №1

Wow!I did not know what to expect (based on previous experiences with other dealerships) when I walked onto Mike Wards Infiniti lot. Three children in tow and me looking rather worn down, I was greeted immediately by Mr. Billy Garcia. His hospitality and customer service was impeccable! He took time to not only listen to me but to my children tell him story after story--all with a smile!And when I told him what I came for and what I was looking for he did not hesitate in showing me exactly that. He did not pressure me or make me feel inferior in any way (as other places have).He gave me a tour of the facility itself and made me and my family feel completely welcome. As I always tell people, I will pay for quality service and this was definitely quality--and I am paying less than before!I went home with the car of my dreams and a new favorite dealership! Customer for life (and I live 52 miles away)! Thank you to the entire team who helped me, guided me, and made the whole experience beyond pleasant!

Gl
Review №2

Want to thank John and Jimmy for a spectacular experience. I bought a used car that needed some love when I test drove it and when I returned the car looked immaculate. Especially appreciate the extras that were done without a price... Thanks guys!

st
Review №3

My wife and I bought our new car here thanks to Jimmy Nichols help from picking out the right car to making sure the cost and financing all worked for us. Will be returning next time we need a car. 5 stars all the way

Am
Review №4

I worked with Jimmy Nichols and I couldn’t have had a better experience!! He worked with me to find the right car, he was patient and funny. He also helped me get the best deal!! Even after I purchased the vehicle Jimmy has been available if I have any questions. Highly recommended!

Sa
Review №5

I had the pleasure of working with Jimmy Nicholds and he was amazing! This way by far the easiest and stress free experience I’ve had trying to purchase a car. Jimmy was very attentive, kind, and went above and beyond making sure we were happy each step of the way. I’m extremely happy with my time and will definitely be recommending Jimmy to my friends and family.

Ki
Review №6

Had a 5 star experience buying my car. Drew P. went above and beyond making sure that things were communicated and that everything was ready when I arrived. He is very professional and personable. He absolutely made this sale the best car buying experience ever. He also took the time to text me back on a Sunday regarding my SUV. The entire team was great, Bob M. the Finance Manager was very pleasant and very easy to work with and Marcus D. the Sales Manager stopped to say hello. Thank you again for everything!

Ma
Review №7

This was the single best experience I’ve ever had at any dealership; and I’ve definitely been to a fair share. AJ Anderson was an absolutely amazing salesman, and I couldn’t be happier with the car and the deal I got. Bob was super awesome too 😊 THANK YOU

an
Review №8

One of the easier car purchases weve made. Jimmy Nicholds and the Mike Ward team were very professional with excellent customer service. They really took care of us and we are super happy!

Th
Review №9

Thank you AJ for my car and also my mothers! We both love it and will cherish them forever! Your business skills are impeccable and I was so happy you were able to show me a blue Infiniti! It wasn’t too big or too small. It was a perfect size and again I just appreciate your service!

Ra
Review №10

It is an absolute pleasure to work with AJ Anderson towards my purchase at Mike Ward. I was not at all pressured in making my decision and the entire process was handled by AJ nicely. His great social skills are awesome and you just need to experience it rather than just my words. Store is clean and hygiene and a great place for kids to relax while we make our decision and of course the car was great.

Ka
Review №11

I never thought Id say I loved my car-buying experience and my dealership, but Mike Ward INFINITI changed the game! Drew helped me during what started out as a very stressful situation - and made it relaxing and exciting. He accompanied me on a test drive of my hybrid car and was very knowledgeable in explaining how they work. He was personable and catered to me and where I was at in this committing process. He provided a lot of resources for me to feel comfortable and confident, as well as getting the best rates for my loan. I am so very grateful I got to work with him in choosing my new and lovely vehicle. BIG THANKS Drew for being a game-changer!

Il
Review №12

I worked with Drew in purchasing my new-to-me infinity g37. I’m happy with the customer service; very relaxed and no pressure to buy. The dealership was accommodating in keeping the car until I was able to get it into the shop for an alarm system. Overall I’m happy with the experience. Thanks Drew.

La
Review №13

The service was excellent when I took my Infiniti G35x into the shop. The workers were timely and efficient when fixing the spoiler on the back of my car. My impression of the place is a positive and I would go back there next time.

BE
Review №14

I APPRECIATED THIS CAR BUYING EXPERIENCE WITH DAN LEVINE-HE WAS A KICK-ENJOYED HIS UNIQUE SENSE OF HUMOR & POSITIVE OUTLOOK ON LIFE.BILL G. WAS ALSO NICE & I MUST SAY, THAT YOUNG MARCUS IN FINANCE WAS SIMPLY FABULOUS. ITS NOT EASY DEALING WITH NUMBERS ALL DAY😱.WITH INVENTORY SO LOW, DURING THIS TIME, IM SUPER HAPPY TO HAVE FOUND THE BLACK VEHICLE IVE BEEN SEARCHING FOR, AT THIS DEALERSHIP, THIS PAST WEEK. BLESSINGS TO ALL!!

Ma
Review №15

Daniel Levine worked an awesome deal for us - on both the car purchased and our trade in. He sas awesome on the test drive, follow up questions, and sales negotiation. Would recommend Dan and Mike Ward Infiniti.

ra
Review №16

We worked with Dan Levine who was very helpful, patient and listened to our needs. They gave is a fair deal on our trade in and negotiated fairly on our new vehicle. I would recommend Dan and the Mike Waid dealership for your future purchase.

Je
Review №17

Mike Ward has the best service department!! They are quick and efficient. Elijah is my man! He always comes to greet me and has a courtesy car waiting. He helps us with all our vehicles. Won’t buy a car from any other dealership, because the service is that fabulous!! In fact you can’t go wrong with any of the people in the service department. Andrew and Arend are great to work with as well!!

Li
Review №18

I drive my vehicles for a long time and hadnt bought a new car since 2003! I am so happy with my beautiful gray 2021 QX80! I met Dan Levine at the Denver Auto Show and was able to see a QX80 there. When I was ready I went to see him at Mike Ward Infiniti in Highlands Ranch. I highly recommend Dan to help you with buying a vehicle! He is a super nice guy, funny, patient and knowledgeable, as he helped me through my car-buying decision with a no pressure sales approach. The dealership is beautiful and everyone is friendly and helpful and go out of their way to make car-buying a pleasant experience. They even took a QX80 that i was interested in off of the showroom floor, so I could test drive it!! I highly recommend Dan and the entire team at Mike Ward Infiniti!!!

Jo
Review №19

My experience with AJ Anderson at Mike Ward was top notch from start to finish. He explained all of the cars features and patiently answered all of my questions. AJ helped me find the right car for me based upon the features I find important. I had so much fun and absolutely love my new Infiniti QX50. The finance and management teams were all friendly and thorough, too. I cant say enough positive things about my experience at Mike Ward and with AJ specifically. Highly recommended.

Da
Review №20

AJ was not only extremely helpful, but prompt and got me in a new (to me) car within a couple hours. I literally would not recommend anyone else. THANK YOU AJ (and staff!!!!)

Ro
Review №21

I worked with Dan Tisser and could not have asked for a better experience. So knowledgeable, patient with questions, and LIKABLE! In fact it was the best car buyers experience that Ive had...EVER. To top it off, Billie, the service advisor who greeted me personally was wonderful, Bob who walked me through the numbers was thorough and transparent, and Marty who helped seal the deal that Dan and I negotiated was perfect too! And to top it off...they have an amazing little coffee machine. Cant wait for my first oil change. This place is AMAZING. Thank you Mike Ward Infiniti!!Robyn

Fr
Review №22

When my 2021 QX50 needed an unexpected repair, I sent the car to Mike Ward Infiniti for repairs and servicing. Keegan helped me, kept me well informed every step of the way, and went well above what I expected.I will definitely be taking my car to Mike Ward Infiniti anytime I need anything done.

La
Review №23

Worked with Billy and Dan to purchase a beautiful (and rare) 2020 QX50 with the sensory package. I absolutely love my vehicle and appreciate the professionalism these gentlemen put forth to assist me with my purchase.

Wh
Review №24

Thank you Jimmy for such fantastic service! I purchased a QX50 from Jimmy three months ago and he was not only professional but fun to work with. He made everything seemless from the test drive to driving it home to following up to be sure I was satisfied with his service and my new car. I highly recommend Jimmy if you are buying a new or used car in Denver!

Ma
Review №25

We have purchased many automobiles in our years and this purchase was the best experience we have ever had. Our salesman Dan Tisser was outstanding in all respects. From looking at the vehicle to financing it was great, the paperwork was a breeze, thank you Bob Marnick. I highly recommend this dealership to anyone.

Am
Review №26

We recently purchased a vehicle from Mike Ward Infinity and they were excellent! Moe was prepared when we arrived, he was professional and courteous. We arrived from Colorado Springs near closing and the staff stayed late to complete the purchase. After visiting other dealerships in town we noticed a big difference!

Mi
Review №27

Recently purchased a new to me Tundra. Dan L took great care of me on both my trade in and used vehicle purchase. Overall a very smooth experience.

Ch
Review №28

Billy was very helpful getting us into our CPO Q50. Had a very good experience. Dealership staff is welcoming and the facility is 5 stars.

Da
Review №29

A.J. Anderson and the guys at Mike Ward did an outstanding job at getting me into the vehicle that I wanted! No pressure and casual atmosphere. By far the best car buying experience ever! Found the vehicle that I wanted to look at around 2pm online and sent an inquiry. AJ responded quickly and I headed his way. It was worth worth the 40 minute drive south and I was driving home in a new to me Jeep Wrangler within a couple of hours. Bob in finance was great to work with as well. Reviewed everything thoroughly and did not try to sell me anything that I did not want or need. Check these guys out, you will not be disappointed!

Mi
Review №30

Incredibly friendly and respectful staff! My wife and I just purchased a used car from here and our salesman was Luke Wasko. He was professional, knowledgeable, honest, helpful, kind and confident but also not pushy. If he is a glimpse into the character and conduct of the rest of the staff here than I highly recommend them and am confident you will enjoy buying a vehicle from them.

Li
Review №31

I have purchased my last two vehicles from Jeffrey Myers at Mike Ward Infiniti. Jeffrey is extremely professional and knowledge. I refer all of my friends to Jeffrey and honestly can’t imagine buying from anyone else. I don’t think I have ever met a more honest person. I trust him explicitly!

Ka
Review №32

From the time of inquiry, Jimmy N. was on point and trustworthy. First time in the history of car buying, someone was honest, straightforward, efficient and organized from start to finish. My husband and I were over the moon with the level of professionalism from Mike Ward Dealership. We would buy another car from them in the future.

Gr
Review №33

Very knowledgeable and helpful service techs without any high pressure sales tactics.

Ra
Review №34

Appointment time was met, service team was super nice, Oscar didn’t try to oversell me on extras and did inform me of what I need to expect on next service visit. Customer lounge is nicely setup to work. Overall, great experience.

D
Review №35

Jimmy Nicholds at Mike Ward Infiniti is fantastic to work with. Could tell right away he’s an intelligent salesman that works hard to help exceed expectations. I’d buy with him in the future.

Ca
Review №36

This dealership was awesome! Professional beautiful. Would recommend to anyone. But the best part was the amazing salesman Aj Anderson. He was patient, informative, honest, prompt. I cant say enough great things. The best!!

Ke
Review №37

We recently purchased a G37x for my wife at Mike Ward Infiniti. We worked with Drew Phillips who was very helpful and knew the ins and outs of the car we purchased. We have purchased a few cars now over the last couple of years and this was hands down the easiest and quickest purchase we have made. I look forward to going back and will definitly get our car serviced here.

An
Review №38

I bought my Infiniti in 2019 (from Carmax) and brought it here for a check up. They did some repairs that were under warranty and answered all my questions. Since then, I’ve always brought it back, and been happy with service. The price is reasonable, too.Thanks for you friendly help and advice, Billie!

vi
Review №39

We had the Best experience ever working with Mr Billy Garcia. Are first Infiniti QX60 is awesome. Mr García was so helpful and treated us like a Family.Thank you always

Ey
Review №40

Excellent professional and caring service. Ive known the personnel at Mike Ward Infiniti, both sales and service, for more than a decade. I enthusiastically recommend them. I will continue doing business with them.

To
Review №41

We traded in our vehicle here and they were fantastic to deal with. No hassling and they gave us a fair price right off the bat. AJ was great and easy to work with. Could not be happier with their service!

Co
Review №42

Purchased a Subaru Impreza from the dealership. Dan Tisser was the salesmen I worked with. He was efficient professional and helped speed run my purchase of the car. Thank you Dan. I would recommend this dealership to others.

Di
Review №43

Mike Ward was so helpful to me. I bought my Audi from them and needed service work done but they didnt have the particular tool to fix it. Arend Macinko was so helpful and let me use a courtesy vehicle to get my car fixed. He and the staff at Mike Ward are very kind, professional and helpful.

Ba
Review №44

My wife and I recently purchased a car from Mike Ward Infinity. We had an absolutely wonderful experience. Our salesman, AJ, did a phenomenal job of meeting all of our needs and making the purchase as seamless and pleasant as possible. Thanks again Mike Ward infinity, and well be back for our future automobile purchases...Regards,Ian

Co
Review №45

I brought my car in after being unhappy with the service at a different dealership. I worked with Andrew Alves and he was very professional, helpful and timely! Had a loaner car pulled up and waiting for me, greeted me at my car and had paperwork ready to go when I arrived. He made the process very easy! I’m very pleased with the service I received and will continue bringing my car here!

Ma
Review №46

Very fast with no upsell. greatly appreciated and great service.

Jo
Review №47

Mike Ward Infiniti was the most helpful dealer I’ve been to! It was all thanks to Drew the salesman that helped me out and went out his way to get me the best deal and treated my family and I like we were welcomed from the beginning. I recommend him to you all with no doubt. Thanks Drew!!

Ry
Review №48

Jimmy Nicholds was an amazing salesmen. Quick and easy. Loved his professionalism. Kept the deal smooth. The test drive went perfect. Told me all the features as I was using them on the road. Kept me interested and excited!

Ko
Review №49

I recently purchased a vehicle from Mike Ward. I was extremely pleased with the customer care/service I received. The staff was extremely friendly, helpful, and they went above and beyond to ensure I was not only satisfied with my new vehicle but the service I received whileI was there. They even sent a thank you gift in the mail which was thoughtful and now a days rare. I would highly recommend this dealership to friends and family and would absolutely buy from them again!

BL
Review №50

Bought used Infiniti vehicle from Mike Ward…service was outstanding, process was easy…Dan and rest of staff was a pleasure to work with!

La
Review №51

Had the best experience with Andrew the service advisor. He’s so knowledgeable and accommodating! He’s so patient and takes his time explaining everything. You can count on him greeting you with a smile. He’s won me as a customer forever.

Va
Review №52

Got the run around. Oh you have good credit your going to leave with a car today. Nope the want a 2100 down on an 8000 car. Nope you need a co signer. Nope they wont take the Cosigner because you filled out sepy apps. Oh you know its a holiday and the bank isnt open. Im not sure this guy believed the words that were coming out of hia own mouth

Bo
Review №53

AJ Anderson and the rest of the team were very helpful and made our buying experience easy and stress-free. I would highly recommend Mike Ward Infinity to anyone looking for a dealership that operates with integrity.

Jo
Review №54

Arend in the service department is always really helpful and flexible when scheduling my service visits and repairs. The loaner cars are great when my Tahoe needs service and I still have to get around for work. I would highly recommend the Mike Ward Infinity service department for routine service and repairs!

Ji
Review №55

Worked with Dan Levine on a great car! Thanks so much!!

Sc
Review №56

I had an excellent experience at Mike Ward Infiniti. I sent out an email before they opened at 9:00am and sales representative Eli Ware responded back to me immediately. I made the 60-mile drive from Northern Colorado and it was definitely worth my time. Eli and the team took GREAT care of me! If you are looking to purchase a new vehicle, I would recommend this dealership to all family and friends, they are very professional and truly have your best interest at heart!

Kr
Review №57

The guys in the service department are just very friendly and I love bringing my car to them. They are very accommodating and have beautiful loaner vehicles for the jobs that take a little longer. The new service manager really has it figured out.

Jo
Review №58

Leased a new Q50 red sport from Dan Tisser! This has to be the best purchase/ lease experiences I have ever had! Thank you for the great experience!

RJ
Review №59

We recently purchased our 2019 Qx60 and 2019 Q60 from Mike Ward Infinti and thoroughly enjoyed our experience working with Jimmy Nichols. Jimmy was awesome to work with! His knowledge and amenable personality made the buying process incredibly pleasant and fast. Mike Ward has become our go to dealership and Jimmy our go to salesperson.

Ja
Review №60

Dan is the man!!!! I went in store today to purchase a car for my daughter and he was excellent! He was patient and didn’t try to sell us just anything. I felt comfortable and I did not feel that he was pressuring me. She left with a great car, low mileage and wonderful price. Thank you Dan Tisser, this was a fast, and easy experience.Way to go Mr. Ward, great choice when hiring him!

A
Review №61

After seeing the reviews I thought this would be a good experience.But I had appointment for 2 today, I had to wait till 2.30 to even look at the car, first they tell me the car was not detailed and then other guy tells me it was detailed. The car didn’t look anything like detail or cleaned at all.When I told sales guy that it is not clean for the price, his answer was the car is used he just said take it or leave it(in his own words of course) was not even interested in showing any other cars or even asking what I was looking for or want else I was interested in. Assuming bad day/ or not my day because other reviews are good.

Al
Review №62

I got my 2021 Q50 Redsport serviced at Mike Ward Infiniti for the first time and I had a pleasant first experience. I worked with Keegan the service advisor and he gave me phenomenal customer service.

la
Review №63

Ask for Dan on the sales department, he absolutely will give you 100% satisfaction!!

Su
Review №64

Hands down best staff Ive ever witnessed in a dealership. Chad Benoit and Billie in service have treated me right for YEARS! I appreciate them so much!

Ja
Review №65

Arend and the Service department are very knowledgeable and honest. Have excellent customer service and response/follow up times. I have used them for years and will continuing using them for my automotive needs going forward.

Fo
Review №66

The service department at Mike Ward is EXCELLENTI would especially like to thank Oscar Hernandez for providing exceptional customer service on my last two visits. Each visit to the service department confirms that I made the right choice in purchasing my vehicle from Mike Ward Infiniti. Thank you guys for believing in customer service when so many others dont.

Ar
Review №67

Truly professional company with a great atmosphere. The staff are open, friendly and extremely helpful. If you want the best you just have to visit!

So
Review №68

I just want to give a shout out to Jeffrey Myers and Kyle Hartman for an amazing stress free experience purchasing a car for my daughter. This was the first time for my daughter and I to purchasing a car on our own. They were extremely knowledgeable and helpful. Jeffrey is an amazing salesman I highly recommend asking form him. They had a really nice cappuccino machine a massage chair you can use while you sit and wait for the financing to be done. The dealer ship was really nice, clean and had a great atmosphere. We drove up from Colorado Springs to purchase a Infiniti G37x. With the service we received it was well worth the drive. Thank you!

Ku
Review №69

I am 2nd time returning customer at this dealership. I have bought 2 vehicles from here. At the time of my purchase I was told that I can come in for courtesy car washes. I get asked like 10 questions about the wash as if I stole the car. Was it bought here? Who was the salesman, etc. Then finally, I am told that the Maserati is short on staff, check with Infiniti. After all things settled, I go next door into the service center to get a car wash, I am quoted 10 minutes for the car wash. 40 minutes later I am still waiting. When I go into inquire how long it will take, I am told you came at a a busy time. I saw literally 5 cars go in front of me through the wash bay. It’s like when you quoted me 10 minutes, did you not realize this is a busy time? At the time of sales, you get promised all these things. But after you are a customer, all these promises fall short. Highly disappointed for a second time returning customer. Would have expected the dealership to follow through on their words after giving them multiple business.

Ro
Review №70

I had been looking for a vehicle for the past 2 months and tried other dealerships in the CO area and it was a horrible experience. Very rude and deceiving salesman out there. I was lost and giving up hope and also trust in people. I thought maybe I was being to picky and maybe I should lower my standards a bit. Finally I got online and made a phone call to Mike Ward Infiniti. I talked to Moe Safi from the time of our initial phone call to the time I drove away in my new vehicle he was a genuine and amazing person. All salesman should conduct themselves as he did with professionalism, integrity and HONESTY! I highly recommend Mike Ward Infiniti due to there overall customer service and selection.

Be
Review №71

Had an awesome experience at this dealership. My sales guy was AJ Anderson. If i could have given 6 stars i would have. He was honest polite and got the job done quickly & efficiently. If you want a great deal with low pressure visit this location and ask for AJ!!!

Jo
Review №72

I spoke with Drew Phillips at Mike Ward Infinity about a vehicle they had on the lot via web chat and text message. He was exceptionally helpful, and went above and beyond for us to ensure the Explorer we purchased from him was exactly as described online. We were coming in from out of state to buy the vehicle, and he took the time to do a video walkthrough, even pointing out minor nicks and scratches that were very minor for a used vehicle with the mileage this one has.This was my first time buying a vehicle almost entirely online, and while they offered shipping, I decided to drive up to pickup the vehicle myself. When we got there the car was clean and ready to go, and after a short test drive, they got the paperwork ready exactly as discussed over the phone prior with no surprises or difficulty, and we drove home with my new (to me) car. One of the best car buying experiences I have had, I would recommend them to anyone in the area, or even out of state if they have what youre looking for. Thanks Drew!

Le
Review №73

My husband and I purchased by Mike Ward Infiniti this afternoon, and had the pleasure of working with Billy Garcia. Billy was no-pressure, friendly and knowledgeable. At one point I asked him to sell me the car in providing information because he was so personable and low-key. He really let the product sell itself. Billy was great.Originally had an appointment with Jimmy, who was wonderful in providing details over text. Also worked with Bob in finance, who provided simple, straight forward information. No gimmicks, great service.

Sc
Review №74

A pleasurable buying experience ! AJ Anderson and Sean Foley were great to work with. My wife loved the dealership and the massage chair. You gained customers for life. Great job !

Ch
Review №75

Every time I come it I have the most amazing experience! Thank you so much for all you do!!!!!

Ch
Review №76

This morning I called in to see about a vehicle and had the opportunity to work with Billy over the phone. He was great and helped with all my concerns. I wanted to make sure it was worth the drive as I live 60 miles away. I got to the dealership and was quickly greeted by him and he has been fantastic through the entire process. Mike Ward is a great dealership from my experience.The only recommend I’d have for them is to ensure that the electric vehicles they do have in stock are charged upon departure.

Ri
Review №77

Came in and had Billy Vogel as my Service Advisor todayAll I can say is WOW! The level of service he supplied was way beyond what I have had with my Mercedes or my Lexus.He kept me informed every step of the way!!If you are looking for a place and THE guy to take care of you the way you really should be taken care of, there is only Billy VogelI am very pleased!!!

la
Review №78

I always have a great experience at Mike Ward. I bring my vehicles in for maintenance and service. Arend Macinko in the service department is always very helpful and makes sure we are taken care of. We recently purchased a new vehicle at Mike Ward and the buying process went very smoothly and we didn’t have any issues.

Sh
Review №79

AJ Anderson and his team are respectful and easy to work with when buying a car. I have worked with this dealership for over 7 years and have always enjoyed my experience.

Me
Review №80

Our salesman AJ was very accommodating and helped the process go really smoothly. We had a great time, got a fun tour and got an excellent vehicle!

Sa
Review №81

I have been working with Andrew in the service department for years. It is worth every bit of my 65 mile drive from northern CO. The service at Mike Ward is unlike any other dealership I have done business with.

Lo
Review №82

My husband and I just purchased a vehicle at Mike Ward Infiniti and worked with Drew Phillips. What a great experience! Drew was very knowledgeable, not pressuring and helped us make the best decision for us. The process was easy and straight forward. We would definitely recommend and will use them again in the future.

Sa
Review №83

OUTSTANDING service! From the moment I walked in to the moment I walked out with a new car. Very helpful, friendly and pressure free process. Thank you Billy García and Sean for making the process extremely smooth.

Pe
Review №84

John S was amazing. We were looking for a completely different suv and John encouraged us to drive a Infinity and low and behold we wrote the check for our Infinity QX60! He was very informative and knowlegable as well as kind and patient.

Da
Review №85

During the test drive their salesman was a constant backseat driver - avoid this dealership if you can.

ar
Review №86

I have been taking my Infinity G37X to Billy Vogel for service for over 5 years and he keeps my car in perfect shape. He always provides excellent service and professionalism with a smile. He is always willing to help and make the service process seamless. I would recommend him to my grandmother.

Br
Review №87

Had an awesome experience with AJ, he helped me out when I bought my 4Runner. Love my car!

Da
Review №88

Always a pleasure to work with Arend Macinko and the service team. Have been taking my cars to them for a while now and they always take really good care of me.

Jo
Review №89

I had a great experience purchasing my new Q50 red sport from Dan Tisser & Marcus Decherd! Great people!

Cu
Review №90

AJ Anderson was a very patient and polite guy to do business with. Took my wife down here and got her the dream jeep she had been waiting years for. While we were waiting for paperwork he took his time to show me their exotic cars at Mike Ward Lamborghini and I’ll never forget the experience! 100% recommend going here and getting with AJ for any of your new or used car needs!

Da
Review №91

I went in to get information about different infinities. Fortunately, Marcus Decherd was able help me understand.He explained that the set of natural numbers and the set of rational numbers have the same cardinality - their sizes are the same infinity, aleph null.In contrast, the sets of real and complex numbers are larger - their sizes are the same as each other but greater in size than the natural and integer sets. This infinity is aleph one.If you need an infinity, I highly recommend Mike Ward and Marcus.:)

Je
Review №92

I bought my car from Mike Ward six years ago. I recommend them to this day because of the service department. I have probably worked with all of the service reps at some point and theyre all great, but Billie Vogel is my go to person. I know I can always count on Billie for the best customer service and honest evaluation of what my car needs. Billie is the reason I take my care there for whatever service it needs.

Da
Review №93

We have owned and driven Infiniti vehicles for the past 14 years and have always had every service performed at Mike Ward Infiniti by their stellar service department. The customer service that we consistently receive there is superb and beyond even the good service we have received with other premium makes at other premium dealerships. The work at Mike Ward Infiniti is always performed on schedule and correctly/complete, and we can always count on that result whenever we need any service. Arend Macinko has been our service adviser there for the entire time span we have been going to Mike Ward with our Infiniti vehicles, and his professionalism, attention to detail, and overall service/customer management is unparalleled in our 50+ years of vehicle ownership. Infiniti produces excellent vehicles, but - to us - Mike Wards service department gives Infiniti a big edge over other premium brands.

Ca
Review №94

AJ was super nice and helpful showing us a used Jeep and treated us just like he would for a customer who was purchasing one of their finer cars. Sean the finance person was an amazing person who worked some wizardry in order to secure financing for me against the odds. Great experience, great car, and they have a massage chair!

Bl
Review №95

After working with AJ Anderson on our deal I may never buy from another dealer again. I was on my way to purchase a Yukon XL from a neighboring dealer when he had called me to inquire about my trade. His communication style and professionalism made me want to go to Mike Ward to see what kind of deal we could get done. When I arrived he knew exactly what I wanted and listened instead of pushing cars on me. They gave me more than fair value for my trade and becaus we were so impressed we ended up leaving with not one, but two new vehicles. My wife bought a car right off the showroom floor. We were in and out in no time at all. AJ even played football with my kids on the lobby to make sure we had time to get our paperwork done. Everyone there made us feel like family. Go to Mike Ward and ask for AJ. I promise you won’t regret it.

To
Review №96

Mike Ward Infiniti is a class act. AJ took such great care of helping my wife find her dream car. He was professional, kind and treated us like royalty. Thank you AJ!

Sc
Review №97

This place is great! I just bought my second car from this place and everyone is on top of it. Last time I worked with Jeff and this time it was Antonio, they were both very professional and attentive. I have been to the service department for service as well and they dont dispassionate. The lounge is very comfortable and packed with amenities.

Kr
Review №98

Been purchasing and buying Infinitis from Mike Ward for the last 10 years. Everyone in sales and service is great! Wouldnt buy or service my cars anywhere else!!!

He
Review №99

I had the most amazing experience buying my new QX50! AJ was the BEST salesman I have ever worked with to buy a car. He went above and beyond for me in every way. If you are going to buy a car from Mike Ward Infiniti you must ask for AJ!!!!!

Je
Review №100

Ive owned an Infiniti for several years and flirted with the idea of trying another brand, not because Im unhappy with it but just to try something new. After a disappointing experience at the BMW dealership across the street, I went here and checked out the Infinitis. My salesperson, John S., was great to work with: friendly, informative, and not pushy. I ended up falling in love with a QX50 but walked away the first night in order to think about it. John was easy to communicate with, and I ended up coming back in for a great deal on the QX50 I wanted. After everything was finalized with finance, John showed me and my husband further options on my new Infiniti. The dealership was closing at that point, but John never complained and seemed glad to show us the car. My husband and I are happy with our experience here, thank you!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1800 Lucent court, Highlands Ranch, CO 80129, United States
  • Site:https://mikewardinfiniti.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 303-350-4300
Categories
  • Infiniti dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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