The customer services was great. Everyone was polite and helpful for me getting my two pair glasses. They were able to fix my father glasses as well. I would definitely recommend this place to get glasses!
I love getting glasses at Eyemart Express in Hickory, NC. I got 3 pair with no insurance for what I would have paid for one elsewhere. Two of the three were ready within an hour and they are good quality Glasses. Their customer service is exceptional and Sheri did a wonderful job working with me to find exactly what I wanted. This is where I get all my glasses and I recommend them to all my friends.
Oh my, the associate lady, Jane, i think, was bubbly and personable. Knew her products and was very helpful. It is overwhelming to see all the options and yet she had great patience with me. All done in a timely fashion. Got my sunglasses within a couple of hours as predicted and my second is expected in 7- 14 days. Another thing I liked, the store was laid out in a free flowing and comfortable fashion, not cluttered or cramped. Very good experience.
Every person here was extremely helpful with my daughter picking out her very first lenses. The people here made it so special for her and I, they even let her ring a cow bell as loud as she could after she got her glasses. I couldn’t be happier with our experience. They went above and beyond to make sure my insurance was in their network. EyeMart in Hudson, NC thank you for making my daughter and I feel like The Real VIP Customers!
Excellent experience! Helpful, nice and very efficient. I recommend them highly! I love the frames and prices. My perscription sunglasses a 5 star!
The staff was so helpful. I didn’t feel pressured to make a purchase. My glasses were ready the next day. Thank you!
Fantastic staff who made us feel welcome. Helped my daughter make a decision quickly. Two great pairs of glasses in less than 45 minutes. You beat that! We will be back again for sure.
Emily was the best!!! She was very honest & helped find me glasses that “suited me”I even went back the next day to have my glasses adjusted, mentioning they had a slight glare to them, & she was able to have the lenses tinted for me (solved the glare issue) I’ll ask for her every time I visit for sure!
I went to the new store in Hudson, NC yesterday,Nov. 5th. I was greeted and assisted immediately by Beth. She helped me find suitable frames, explaining my choices and the payment .I had my glasses by 5pm that day!
Eyemart Express is a nice store with helpful and friendly staff. With my insurance I was able to get two pairs of glasses for under $150 which was amazing to me, so I feel they are reasonably priced. Pretty nice selection of Eyewear, but it seems my style if glasses are in style, but I did mange to find some that I liked well enough.
Had an excellent experience and the staff were extremely friendly and helpful. Had a great selection of frames and got out with two frames with lenses for a low cost. They were done in 30 minutes. Couldnt be any happier with EyeMart!
This is the best place to buy glasses. Reasonable prices and the customer service is excellent.
Eye mart express was truly an amazing experience. These sweet and kind ladies will do anything to help you get glasses within any budget and truly make sure you are satisfied as a customer and leave a satisfied customer.
My first time here was the best experience I had only had one pair of glasses in mind and got a free pair of sunglasses took less than 30 minutes for my glasses to be done overall very happy! Definitely recommend
Excellent and quick service. Young lady named Emily was very helpful and efficient. Great deal on back to school glasses.
This place is ok but they need to do better on making the glasses. When glasses have been ordered they should be ordered and being prepared right away no if’s and’s or buts . No excuse to have forgotten to order the glasses to be prepared. People pay straight out the pocket to have glasses made so others can wear them. My daughter had to wait for 4 weeks because the last 2 weeks someone supposedly forgotten to have them ordered and prepared.
My son ordered a pair of glasses and the frame got scratched while they were inserting the lens. It was the last pair they had so they let him take that pair home while the owner ordered another frame. Since I live 1 hour from the store, the manager graciously shipped the new pair to my house. Very much appreciated!!!
Nice personal. Good prices
They were very understanding, respectful and caring
Great service, great people. Highly recommend. Management and customer service top notch - will go overboard to please and help customer. Also, great price points! 10/10 solid!
Excellent! Ultra fast same day service.
This place went above and beyond to make sure my girls got their glasses that day. The machine was broken and somehow got the glasses done while trying to fix it. We came in pretty close to closing time but Gwen did not make us feel rushed or seem like she was irritated at all! I definitely recommend this place to anyone looking for glasses especially if you are in a pinch!
I usually go to America’s best for my eyeglasses but they take forever to come in. My dog had ate my glasses and I needed glasses ASAP, but could not pay $300 + like other same day stores cost. I paid only $38 for 2 glasses and they were literally done within 20 minutes! They had a huge selection of eyeglasses as well, and they were priced extremely well!! Everyone was extremely nice and was not trying to force extra cost onto me. I will definitely buy my glasses from here forever! I loved this place!
I had the best visit and the service was awsome.
Best glasses Ive ever had and I wasnt pressured into buying anything additional. Got two pair for the price that I paid for one pair at my optometrist. Also I was so pleased to see their wide selection of frames. They had my glasses done in 35 mins and they even applied tint in that time. I highly recommend them.
I like the store and staff,I have 6 pairs of glasses colors.
Very nice at the Hudson NC location
52 miles & 2 days not ready. Got a text next day they were ready, went in nobody could find them? They said come back in an hour...gave them 2 hours, still not ready asked if we could come back again, that would be 3 days! I said no, she said they would put in mail, still waiting!!!
The staff was very polite and very helpful. I highly recommend them to anyone needing glasses.
Linda was incredibly professional, patient, and thorough. She helped me choose and compare glasses based on my preferences, and was very thorough in price comparisons for different frames, lens types, coatings, and warranties. I had two pairs of glasses done and ready to pick up in less than an hour and the older gentleman who helped me fit them (I didnt get his name) was kind, knowledgeable, and similarly thorough. Absolutely excellent service.All of the staff was also clear about Covid-19 requirements and precautions- every station was sanitized between visitors, all staff wore masks, and they were careful to set aside and sanitize each pair of sample frames after the customer viewed/tried them on.
My finance and I were passing through and I need glasses bad., the staff at the optometrist office worked so hard to fit me in and successfully did so, while waiting to be worked in went next door to pick out my glasses the staff there was amazing! I would recommend this office greatly. Very friendly staff and they all went above and beyond to help me and get me in and out as quickly as possible. Thank each and everyone one of you so much! You guys rock!
Very nice staff. Handles my special needs son better than his reg eye doctor did. Brought the rx from his eye doctor and got 2 pair glasses. Super happy.
Went there this morning, got new frame on 1, adjustment on the other by Jonathon. He knows what hes doing! Another lady let me pay quickly. Awesome Job!
They were very busy the day I went to pick out frames, but they were attentive to everyone’s needs. My glasses could not be completed in the store, but I received them earlier than expected.
This was my first visit to Eyemart Express. If I were grading them, they would get a score of 100.In the past, I drove a 100 mile round trip to another big chain. Those guys make good glasses at a good price, but the lenses never quite fit the frames. And, it took a week to get the finished product.The day I walked into Eyemart Express, I had no idea they worked as quickly as they do. I picked out my frames while waiting my turn. It took about ten minutes for them to get to me. It was enough time for me to find the frames I wanted. After the young lady took my information, she said they would text me when the glasses were ready. Twenty Six freaking minutes folks!!! I got a text 26 minutes after I left the store! How is THAT for quick? :)The glasses look great, and the lenses fit perfectly.Thanks to all the folks at Eyemart Express for ending my year on a high note. Happy New Year to you all!!!
Great place to get glasses. Their staff are friendly and helpful. They explain fully and kindly to all your questions. My glasses were ready in 26 minutes. I am very happy and satisfied with my purchase. Excellent job !! Thank you.
I went in and was quickly met by Lisa and already had my prescription. So I picked out a frame and she did all the paperwork and got my glasses ordered. They were back in a week and are perfect. When I went to pick them up Lisa had me try them on and see how I liked them. And explained the warranty. Was treated more like a friend than just a customer.
Very quick and friendly. In and out in 45 minutes. Was actually wondering if the other reviews were true on the time but I got 2 pair of glasses done in 28 minutes. Awesome!!
I always get my daughters glasses here and I eventually made the switch and ordered mine from here as well. I went in and tried on several pairs, once I found the one I liked I was quickly assisted in getting them ordered. The lady was very pleasant with helping and getting me exactly what I wanted. She even mentioned a promotion that I had no idea about, essentially getting me a pair of prescription sunglasses for cheap! I will continue to be an Eyemart Express customer.
I was very pleased with my service. They were friendly, informative, and patient. My consultant took the time to make sure that I found the perfect package to suit my style and my budget! Definitely recommend anyone go to eyemart in hickory.
Everyone made me feel very welcome to be there. Eye exam was quick and no wait! Then picked my glasses out and they had both pair ready within an hour thirty! I went to pick them up and both pair of my glasses are amazing! And not to mention super cute and stylish! Very happy and will definitely be a customer for life!
They were very thorough and nice. Very professional. My glasses came back, fit perfect and at a great price all in a nice little case!! Will come back!!!
Everyone was great. I was in and out in 1.5 hrs with 2 pairs of glasses for less than $140.00 including the eye exam. Will definitely be going back.
All of the staff were very helpful and accept my health insurance with Corning INC. Lisa and Linda were very helpful and helped me pick out the right pair of frames. The selection of frames are ENDLESS. This is rare for many places. With the wide variety and custom options, Eyemart Express is awesome. Thanks!
The staff was very friendly and did all they could do to help me. They were also fast at getting my glasses done. Said it could take up to two hours but it took less than one. I will be going back there for all my needs for glasses.
Incredibly helpful and courteous to my husband and I both while picking out both our glasses! My questions were answered and we were treated with the upmost respect. Wide variety to choose from and a wide price range. We were able to get 4 pairs for the price we paid for 1 pair at the previous place. HIGHLY RECOMMEND!
I was at Eyemart Express on yesterday and got two pairs of glasses and i just love them. Got my eyes exam and the doctor gave me excellent service. She was so good and explain everything to me about my results. Thanks to Edward for helping me he was so concerned and helpful. I will recommend them to everyone...
The staff were friendly and helpful. Large selection of frames. Affordable prices.
Walked around for about 10 minutes after my exam next door and tried on some glasses. Was never greeted or acknowledged while others that came in after were acknowledged and helped before me. Just went elsewhere.
Absolutely great value! From the optomitrist, Dr Price to the eye glass technician Gwen who helped me, very professional and caring. They had 2 pair of glasses done for me in 49 mins! Highly recommend.
I now see why Eyemart Express has such high ratings. We had a phenomenal experience. Gwen helped us pick out the right glasses and made us feel welcomed. Gwen made this a very positive experience for us. Our glasses were ready in less than 25 minutes from start to finish at a price that could not be beat. Do yourself and bank account a favor when you need glasses. Choose Eyemart Express! You wont regret it. Thank you!
Promptly greeted& scheduled for vision tests. Testing was performed in professional way providing confidence in results. When testing was completed, I was given option of staying for my glasses or coming back. The estimated time was a hour. I decided to come back the next day. New glass fitting went very Erik the next day
Remarkable service, time at its peak. (Less than an hour)Awesome glasses. Sending you the highest rating that a person can give..
The staff was wonderful. Very helpful.Got the 2 pair of progressive glasses for $76.It only took them 25 minutes to make both pair. I can see much better.Mary Smith
Absolutely love this place. Very helpful and my first pair was ready in 20 minutes. Very impressed.
I’ve struggled getting a pair of good glasses for years. It seems like I looked everywhere all the name brand places that are big tools that use people. I got Eyemart suggested to me and the first time I went there I had two pairs of beautiful quality glasses for extremely cheap. If you are needing glasses ANYONE FOR ANY REASON DONT HESITATE! Go there today and you will have glasses the same day. In less than 30 minutes I had 2 pair
I cannot say enough about what a positive experience I had at Eyemart Express in Hickory! The customer service was outstanding! I walked in around 6:30, knowing the place would close at 7. I had lost my glasses and mentioned that, but was fully prepared to make a selection and pick them up the next day! They assisted me in making my selection and even made them for me...two pairs...so that I could have them tonight! They did a great job...the glasses are very nice and I could see to drive home!!! Win...win...win!!! They went way above the call of duty and I will definitely recommend them to anyone I know who needs new glasses!
This was the best experience. I was able to get glasses the same day and the price was amazing.
They were very helpful and very friendly
Great place good prices fast delivery of your glasses
From the time we walked in they were super helpful,polite, knowledgeable, and very professional. I loved the whole experience! Amazing prices and deals. Lots to choose from and not to mention we were in and out with my daughters 2 pairs of glasses in 30 minutes!!I will definitely be using them in the future!
Amazing place, I can see why they have such a high score. I got my eye exam and glasses in an hour and a half. I love the quality of my glasses and the staff were so friendly! I will return here next time I need anything for vision!
I can’t emphasize enough how professional and kind all of the people at this location have been to me and my family. Edward and Misty both helped me pick out the right pair of frames and Edward (General Manager) was able to exchange two different frames for me because they were not fitting me correctly. Great group of people; I will be back in the future. Thanks so much!!!
I love eyemart they are super friendly, great with kids, and they always have great prices
The staff was wonderfully attentive, but not overbaring. They directed me to glasses within my stated budget and helped me review my choices. The process was quick and easy, and the return time on recieving my glasses was quick. And best of all, I can see again!! :)
This was my first time with Eyemart Express and they did not disappoint. They have a rather large selection to choose from and in all price ranges. Also, many designer frames that are very reasonable. I have been wearing glasses and contacts for over 35 years, so I have been through many state of the art progressions. I need a high index lens as I am quite near sighted, this new HD digital lens I selected is even better than the Nikon lens I usually use. Very impressive, it’s even thinner and more clear. I couldn’t be happier. The staff at the Hickory location were so helpful and patient, I swear I tried on almost everything available in women’s eyewear. Even their sunglasses, they didn’t mind that I took so long to make a selection, they encouraged me knowing how important a decision glasses can be. Especially when you have to wear them all the time. Glasses become a part of your face so to speak. They have to be right in order to feel good.I have found my new vision care in Eyemart Express. Thank you all so much.Happy in Hickory, NC
Everyone was so nice and helpful. Best part is the prices are great. I highly recommend.
Great customer service! Fast and friendly! Great selection of frames. Excellent prices and discounts! Will be going back to them!!!
Second time using Eyemart. The first time for my daughter, second for me. We both had amazing customer service! They’re fast, friendly, and extremely reasonable! Lisa was the salesperson who helped me and she went above and beyond to make sure I was taken care of! I feel like I’ve made a new friend! I’ll be going back every year!!!!Update - went back this year and took my mom. Very pleased with the compassion they showed my mom who is hard of hearing and found the best way to save her money with her insurance! I absolutely would not go any other place! They are by far the best!!!
They was very helpful and fast. They took care of what my son needed and made him feel comfortable. I would recommend this place to anyone. A+
Summer was such a huge help to me. I had so many questions and she answered all of them and made me feel so valued as a customer. She endured I get the best deal, and look my best! I ended up getting 2 new pairs thanks to her. Welcoming atomosphere and the most helpful staff; I’ll always be a customer and am telling family and friends!!
I purchased two pairs of sunglasses at a great price. Lisa was very helpful in selecting my frames and my options. They were ready quickly and they are perfect for me. Crystal sharp vision and very comfortable.
Unless you have a eye doctor percreption piece of paper which is about as fake as americas degrees because of the cost. Wouldnt bother going if all the greedy old folks just want more money and not to help a customer get a replacement glasses when they saved their perscription
Excellent experience and service an so easy I would recommend to anyone if you need glasses this is the best place to go
I absolutely recommend this place. Gwen was so nice and went above and beyond what she was supposed to do to make sure I got everything a needed. Professional and quick also!
Great staff. Everyone is very friendly and helpful. Prices are great. Will definitely be coming back.
I drove an hour and 15 mins to visit this place because I heard they do same day glasses. Clay and Lin were very helpful and friendly. Not to mention they work really well together. My glasses were done in 7 minutes. I would definitely recommend this spot. I just wish they would expand more.
Friendly service and accurate detailed information given so you can chose what is right for you.
Great place always use them since they next to Dr. Peters. Plus everyone awesome and did I say if you dont have any special with your glasses you will get them in less than 2 hours. I GOT mine 2 glasses in 26 to 27 mins, how awesome is that. (On) a Saturday mid morning. ✌
I took my granddaughter here to get glasses yesterday. She had her prescription but they were going to take 2 weeks to come in. Lisa went above and beyond to get the insurance information she needed. She patiently helped a 6 year old pick out a pair of glasses she liked, that met mine and her mothers approval. The frames for her free pair were too small for her face, so she went through the entire drawer, and some womens frames to get a winning pair. We were very pleased with the service. We went for food while we waited for them to get ready. We had just ordered, and I got a text saying the first pair were ready. 5 minutes later I got a text saying the second pair was ready. It took 29 minutes for the first pair, 24 for the second. I was pleased with their service, speed and the way they handled a rambunctious 6 year old. Made an appointment for my glasses next week!
Great experience! I went to Eyemart yesterday to find a pair of glasses. I haven’t gotten a new pair in probably 10 years. I was greeted when I walked in and given time to look on my own, which I appreciated! Summer came to help me and showed me several pairs. I am a super indesisive person and took forever to decide! Another associate also helped me! Great staff, great experience! Glasses fit great!
Needed glasses same day for job...went in with prescription and had them in less than one hour!! Great price.. friendly and helpful staff! Very pleased!!
Only “2” employees!!!! WHAT? Have to wait an hour to pick up glasses. This is unacceptable Bcz they are under stuff. What that have to do with me. Very disappointed
Friendly staff. We were greeted as soon as we walked in. They were very informative and through about all our options. Also in explaining all their deal packages & specials. They had my glasses completed in 30 minutes, even with them being progressive lenses. Their hours are convent making it easy to be able to take your time in choosing what is best for you. I was happy with my experience and will be doing business with them again.
Very pleased with my glasses. Staff extremely helpful. Optician was not in that day. They even helped me look up phone numbers for other places I could possibly get an eye exam that day. They had my glasses made in 20 minutes. I highly recommend Eyemart Express!
I was a little hesitant at first but was really surprised by the service I received. The general manager and one of his Associates took the time to go over my options to get me the best price on my glasses. And when I went to pick them up he helped me again to make sure they fit right. He was very friendly and helpful as well as his whole staff I liked that I wasnt pressured to be in a hurry to make a decision on witch glasses to get. I will go back the next time I need new glasses
Very friendly and professional staff! Everyone was wonderful. My glasses were done in under an hour and I ordered 2 pairs. I was very pleased with everything. Would highly recommend Eyemart Express in Hickory, NC. I will be a return customer. Thank you!
Great experience! Quick service and great selection of glasses.
Professional, helpful, and friendly staff. Enjoyed the experience of getting my first pair of glasses. I have already referred several friends and family to them. I could not have been more pleased.
Very helpful in helping me pick the perfect frame. I saw their sign on Hwy 70 and just stopped in to look. Was pleasantly surprised to learn that my glasses would be ready in 2 hours. Wow. Staff very personable and professional.
The quality of care and upfront friendliness is why I go to Eyemart Express! Every time I’ve been in there they have a very caring and friendly staff that meets you and greets you when you walk in the door! The optometrist office which is in the same building Which is really convenient,is really really nice and very helpful and the staff there was awesome As well. I would definitely recommend you go to this business for your eyecare needs!
Friendly helpful staff. Wait time wasnt to bad and my sunglasses was ready the next day due to getting my order in right before closing time. Great prices too.
Lisa (manager) went above and beyond to make sure that i was satisfied with my glasses. The customer service that I received at the Hickory Eyemart Express was some of the best that I have ever received anywhere. After my first pair was just not right, she did everything to make sure i was a satisfied customer and happy with my new glasses. Absolutely the best place to shop for glasses in Hickory! The eye doctor next door (Dr. Peters and her staff) were fantastic too. I will come back for all my eyeglass needs.
Great service; attentive staff and very helpful. We walked out in less than an hour with 2 pairs of glasses at a good price. It was worth the trip (about an hour drive for us) to Hickory. I highly recommend Eyemart Express.
Absolutely hands down best experience Ive had buying eyeglasses. The staff were super friendly, the atmosphere was very pleasant and the price was excellent. This place has become my usual and I will tell anyone that wears eyeglasses to check them out!
Prices are great... staff very nice and helpful on helping me choose frames... my glasses were ready in 15 min!!
Wonderful!!! Very very nice people and the best service I have ever had at an eyewear store!!😁😁😁😁😁
This place ROCKS! I paid over $300 at another place last year, and that was for plain lined bifocals, no extras like UV protection or progressive lenses.At Eyemart Express, not only did I get TWO pair of glasses for $126.82, one of my pair of glasses was tinted for prescription sun glasses and I got the UV protection and the progressive lenses.The staff was wonderful. They were courteous and extremely helpful. They had both pair of glasses done in less than 2 hours. Elsewhere I usually have to wait 10 to 14 days.I have been recommending Eyemart to everyone I know that wears glasses. I will definitely be going back.Sherrie Dowell-Hill
Great customer service in a timely manner and providing all information need when needed. A great selection of product and great prices.Location looks clean and well organized and they have the most updated technology.
First time in store and the staff were very kind and friendly. They are also very helpful and if you are on a budget they will help you find the best plan or best deal they have so you cam afford the glasses you need and I love how your glasses are made there in store and most are ready the same day. I recommend them to anyone.