user
All Tech Computer Service
133 NC-127, Hickory, NC 28602, United States
Appearance
All Tech Computer Service
Comments
Do
Review №1

Been taking our old laptops to All Tech for years and they have always been able to breathe new life into them at a very reasonable price. But this time I thought I was doomed. The cat knocked my laptop off a coffee table onto the hard floor. I got a failed attempt to start and then a brief blue screen. I figured All Tech might salvage the hard drive but in fact they opened her up - reseated, dusted and all is as was. Magic at no charge.

Ed
Review №2

They were very responsive to emails and were very professional. I had an issue with getting RAM installed (due to an incompatibility) and they didnt charge me for it. I brought my laptop back in with the proper RAM shortly after they opened and I got it back later that day. Overall, this was a great experience.

Ja
Review №3

Great service! Good prices. Very professional. Friendly staff also!

Te
Review №4

They at All Tech computers know exactly what theyre doing theyve been doing my computer work since the mid-90s if you need work on your home computer work computer or any computer they do it all

Ba
Review №5

I had been an Alltech customer for many years. In 2014 I moved to Asheville NC to take care of my ailing mother. Mom passed in early 2020 and I moved back to Hickory in the fall of 2020. In early March I began having an issue with my computer. I took my computer to Alltech and was surprised at how much Alltech had changed in the short time I had been away from Hickory. As I began to explain the problem with my computer to Kevin he didnt really seem interested in listening to me. After getting the feeling that I was being ignored I made an excuse and told him I would have to come back with my computer later. Need less to say I did not go back. Maybe he was having a bad day but even so customers should be treated nicely. This is not the same friendly Alltech that it once was. I took my computer to one of their competitors and mentioned the treatment I got from Alltech. Was told that they are hearing this quite often about Alltech. Maybe Alltech needs to hire someone with manners to speak with customers. I wont be back.

Ro
Review №6

Good folks helpful

Ta
Review №7

I highly recommend this company. I almost went with another company but, I’m glad I went with All Tech. My ex changed my computer password and deleted crucial programs like windows. I thought my kids pictures and videos would be lost forever and I was devastated. Plus, I had two broken laptops that I needed data recovery for, as well. Kevin at All Tech went above and beyond for me. First, he installed a newer and larger hard drive into my desk top and reinstalled the programs. I did not even know he was going to do this extra stuff. I had asked for just a password deletion. Not only did he give me an incredible rate for everything, he included a free external drive hard drive of all my data and gave me a backup copy hard drive when he was completed with the work. I’m not going to put the price here, as I know things are done case by case. But, I will say that it was an incredible rate and far less than his local competitors. I know this because I called around before going with All tech. Thanks Kevin!

Tr
Review №8

Awesome guys and even better service.

Li
Review №9

Most businesses are opened until 5PM or later. I work from 8:30 until 4:30 Monday through Friday. They have very odd hours of operation, (9AM-4PM) closed on Saturdays. Drove up Highway 127 about 2 miles to Select Tech and they were open. Will do all of my business there.

We
Review №10

Great customer service. Super friendly. And awesome prices

Gu
Review №11

Great service. They Cloned my HD to a new SSD for the price quoted even though my laptop gave them a bit of trouble. The old HD was dying and EXTREMELY slow! They also completed the work sooner than expected.

Lu
Review №12

These fellas have worked on my pc twice now. Theyre reasonably priced and pretty quick! Would highly recommend!

Jo
Review №13

Will always give top service very reliable and a great service and very reasonable. For their prices. I totally received quick service and Classic Prices, better thanTHANKS FOR YOUR SERVICE🚩 a 5 STAR RATING!

Lo
Review №14

All Tech on 127 is great. Was sad to hear that Mark retired though. I liked him the best. He was always the one I wanted to talk to when I was in there. He would always answer any questions I had in a manner that was easy to understand. Super friendly and always went above and beyond what I expected. Going to miss seeing him there, but Im sure the other people there are just as good. Especially if they learned customer service from Mark.

Pa
Review №15

I cant ever say enough good things about these guys. Matthew is intelligent and always has the answers. Prices are reasonable and lead times are always fantastic also. He has built multiple computers for me over the years and I have never once had a single complaint about his new builds or his service work. Flawless company that I will continue to use.

Ch
Review №16

I had a Dell laptop that was slow and performing poorly in every way. The techs at All Tech kept the computer for a few days, called and told me what they were doing, and installed a brand new hard drive.When I picked up the computer, they explained things to me, showed me where new icons were, and made sure that I could call them for help with the new look of my screen or any other questions.I am new to Hickory and completely pleased with how I was treated and serviced.Thank you, All Tech!!!!!Chris Lavorata

L
Review №17

What began as a minor issue, quickly escalated into a major issue. Thanks to All Tech, all is now well.Slightly more than 1 year old laptop purchased at Best Buy began running very slow, and crashing. Could re-boot it, and it seemed to run fine for several days. Then suddenly it would no longer boot into Windows 10. Took it to Best Buy Geek Squad. Explained to the tech there what was happening, and he determined the hard disk drive had failed. Laptop is out of warranty. Said they could install a new hard disk drive and reload Windows. Cost would be around $275.00. I asked how about my files. He said we cant do data recovery, and its probably already gone. He asked me if I had a back-up of my files, and I did not. I then asked him if he knew of a local computer store that could help me. He said All Tech is the only place he recommends for major computer repair. Took it to All Tech and explained the problem. The person that waited on me confirmed that it sounds as if the hard disk drive had failed, and there is a good chance they could retrieve the data. He then explained to me if they install a new solid state hard disk drive that my laptop would be many times faster than now, re-install Windows 10, and recover my data for approximately $250.00. Which was less than what Best Buy wanted just to install the hard disk drive and load Windows 10. I agreed to let All Tech do this repair. The very next day I got a call from All Tech saying my laptop was ready, and they did indeed retrieve my data, re-installed Microsoft Office, installed Anti-Virus, installed all Windows updates, and have my email setup. The only thing that I may have to do when I got it home was to run my printer install DVD. Went buy picked it up, got home, put the printer DVD in, installed the printer. My laptop is running faster then when new, and all my files are there. If I could rate All Tech a 10, I would...

Sa
Review №18

I never post reviews but in this case I must. I visited Alltech last week to ask about a computer problem I recently began experiencing. The older employee there seemed very uninterested in speaking with me about the issue I was having.

Fe
Review №19

I have used Alltech for about 5 years for my business. The new owner is rude. I will be taking my business elsewhere.

Il
Review №20

Great price and service thank you

Ne
Review №21

Helpful and knowledgeable staff, have always had good service there.

Ad
Review №22

Matthew is great! He Knows what he is doing. I will continue to refer all my family and friends to him. Thanks Again

Na
Review №23

I have been using the guys at All Tech for many years. They have always been very helpful and always know right away what is wrong with my computer and how to fix it. They have always been very quick, I have gotten my computer back in one day or same day. I have even called with a quick question and they have always been very good at answering my question, and never wrong. Thanks to all the guys at All Tech.

Je
Review №24

Good food. Great Service! Carson was great!

Ba
Review №25

The only place in Hickory to get our computer work done correctly. Matt is great.

Up
Review №26

Out of the three places in hickory nc, they were the only ones that crafted the computer exactly the way I asked for the budget that I gave them. They didn’t try to tack or stick things on I didn’t ask for. They actually researched what I needed to make sure it would process the software I would be using .I HIGHLY RECOMMENDED ALLTECH COMPUTER

Ed
Review №27

This is the place to go if youre in need of PC repair or help and youre in the Hickory area! Took my PC in today due to audio problems. I met Mark. He took my PC right away and figured out/repaired the problem in 15 minutes! All the while he was totally professional and courteous.My PC is a bit old and if I have any problems in the future, Alltech will be the first place Ill call!!!Check them out!!!

Ma
Review №28

Best place in town to get your computer set up, checked up, and repaired. Nobody else even close. Mark, Kevin & Matt are the best!

Ro
Review №29

These guys are AWESOME. Knowledge is power and these guys know what theyre doing. Forget Geek Squash. Take it to All Tech.

Te
Review №30

The people are very nice and know their stuff; however, they doubled the price on a their cables, so your best bet would be not to purchase that from this location.

tD
Review №31

Last service did not keep me up to date on the service as I was told I would be. Repair might not have been as useful as I thought.Previous work was excellent.

Ch
Review №32

Had a computer performance issue. Took it here and had all expectations exceeded. Very friendly and professional.

Cr
Review №33

Quick, friendly, and knowledgeable service technicians. What else could you ask for.

Br
Review №34

Nice folks and good service. Fixed iPhone in a jiffy. Highly recommend for your personal repair needs.

Cr
Review №35

Mark did a fine job on my laptop keyboard replacement

Co
Review №36

Been a customer for more than 6 years no more will begin using select tech from now on

Da
Review №37

Fast, fair service

Fl
Review №38

Terrible service and little experience, this company does not really work well bump

To
Review №39

Not open on Saturday

Al
Review №40

Huge disappointment

Information
1 Photos
40 Comments
4.2 Rating
  • Address:133 NC-127, Hickory, NC 28602, United States
  • Site:http://alltechcomputerservice.com/
  • Phone:+1 828-324-9590
Categories
  • Computer repair service
  • Computer store
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Similar organizations