I went into the store to inquire about getting set up for Xfinitys prepaid internet. The worker that I encountered, Hani, was very friendly and knowledgeable. The entire process took about ten minutes and I was done! He walked me through the process and made sure that, if I should need any help, I knew the proper channels to have any further questions answered. Customer service and dealing with the public can be difficult at times, but he is definitely an asset to the company.
I purchased an iphone from boost mobile. The phone was faulty and I was told to send it back to apple to have it repaired. Once it was returned to me, I went back to boost mobile hwy 49 because I was still having issues with the phone. I was unable to access the phone at all. The manager at the store was extremely rude, unprofessional, and unhelpful. He refused to refund me my money for the monthly bill even though he knew I was unable to use the phone. He instructed the other sales associate to go into the back of the store and leave me in the front alone & to not assist me.I DO NOT recommend boost mobile to anyone. Their services are trash and their sales reps have no RESPECT or appreciation for the customers. Its better companys to spend your hard earned money with that will appreciate you and value your time.
If I could give this place a zero, I would. The owners sent their lil worker bees into this store and the Hardy St store at the end of December, took all their stuff, fired my best friend and all the other employees and told them if theyd find someone to buy they business theyre closing, theyd giveem a good reference. They treat their employees like dirt and leftem out in the cold in the middle of a pandemic and at Christmas with no warning. Anyway dont try to even go to either store because theyre closed down.
Went in needing help and the owner was very friendly and helpful
They do not answer the phone. They weren’t busy because my boyfriend was there. They were rude when I did finally got a answer. The guy I spoke with act like he didn’t want to b on the phone he wouldn’t give me information about what I was calling for. Terrible services. All to find out THEY HAVE NOTHING IN STOCK!!!!
Mr ever the manager he help me to get a new number and new phone best deal and customer service ever better then any other company and they are so freindly thanks again
Best customer service ever Mr ezer upgrade my phone and he take care about all my contact and switch them to my new device he was awesome I will never leave this company best service best signal best deals I recommend boost Mobile
I walked in the door and gotvfast service and got my number switched over immediately. People friendly
Best service ever mr ever help me to upgrade my phone and get the best deal on accessories thanks I will be back
Great service, great phones and great deals.
Mr ezer help me to fix my phone best customer service ever
Switch from metropcs best service and get a free lg stylo 4 thanks alot for the manager ezer he help me alot
Port in from stright talk to have cheaper service and better signal 30 dollar unlimited wifi and ezer change all my contact and info to my new free Samsung j7 prime thanks
Best service Everest mr ezer switch all my information to my old device best custumer service ever
I was just going to pay my wife bill and mr ever offer me to port in my number from att and add it to only wife and he get me the Samsung j7 for free and first month for free and he switch all my contact from my old device best customer service ever I recomand this store and this company for any one who want to port in will he the best decision
I switch from att to boost mobile they are cheaper and i get the lg g6 for only 49 dollars custumer service amazing mr ezer the manager help me to move all my contact from the old device they have the best service ever thanks
Great custumer service best deal ever thank mr ezer for help to switch company and get my free phone
Best boost store I have ever visited
Very helpful sales person unfortunately the service doesnt reach Tylertown or McComb enough to keep my service with Boost Mobile
Customer service at store are very nice but their service sucks.
Switch from metropcs better service better phones
Nobody answers the phone at either store and it doesnt matter what day or time you call.
Great customer service !
Ive been with this service provider for years
Change verzion company has free telepono more good thank you very much