Hours a great. Plenty of space with a vast variety tho prices are a bit high compared to their competitors. Would love to see them be more competitive with their prices.
Nice customer service
Friendly, helpful and fully stocked!
Nice little hole in the walls liquor store. A little cramped but that is because of the selection. Nice people who own/operate.
I think the place needs some distractions, that could bring some more well spent time effective. You know if a liquor store had a spa/swimming pool with alcohol-drinking-therpist/coaches and an area to linger for the health good will to come like as if it was zoned by the church/city to do a complete job for a persons life.. You know Happy New Years Roxys Liquor Store of Southend Hagerstown, Maryland 21740. You guys go to the max and help these half mental lit on the process of drinking for pleasure/health., etc., and make this STORE first and formost, then incorporate the coach-ramrod for the drinkers mind. One.Dennis P. Householder JrUnited States of AmericaWinter of 01-16-2021@ Hagerstown, Maryland 21740.P. S. Running it for my wifes Charllottes Home as our family and neighbors take care and dilentize.
Great selection
Great store. Parking lot does not seem safe at night
Great selection of libations.
There is one particular young man that has actually memorized what I usually come in for and by the time I get to the register he already has what I need from behind the register waiting. Now thats good customer service and he always says, Hi how are you? And Have a good day. The ladies are good to me also, but I think he goes above and beyond.
Very inexpensive wine prices and normal liquor prices that I’ve noticed. Cigarettes are about .75-$1 higher then most gas stations however you are paying for the connivence of being able to buy them all in one place I assume so sometimes it is worth it. This family ran business is always busy and their service is always great! Sometimes their can be a language barrier but the owners son (I think) is always very helpful in picking out the correct wine for whatever event, drink or meal you maybe looking for. Highly recommend!
Great prices
Your go to for all you liquors and liqueur!
The store itself is ok, but this shopping center is a trash heap. Miniature bottles scattered everywhere and other trash. If trash everywhere doesnt bother you...shop here...otherwise go elsewhere.
Friendly people and you dont have to wait in line after lottery people. I hate when I go to a beer store to buy beer and have to wait in line behind someone buying lottery tickets
Nice little liquor store. Clerk was very helpful and actually pointed out something that saved me money. Awesome
Huge selection of pretty much all alcoholic beverages (they are doing renovations to expand the store to carry more styles of craft beers and other alcohol) and if they dont carry it just ask and theyll order it. Staff is very friendly and courteous and even have lollipops for the kiddos. Never had a bad experience there and highly recommend shopping there!
Best service in town
Its hard for me to explain because the store was clean and neat, but didnt really have good organization. It took me a while to find what I was looking for. The workers were very nice once I got to the counter, but didnt want to help me when I was standing there scratching my head looking for what I wanted. Otherwise a very good place to get your alcohol needs!
Very nice people.. Good prices
Easy to find what you want to get.good customer service
Always very pleasant and friendly. They even special ordered a specific IPA beer for my boyfriend! Their prices could be a bit lower but otherwise a good place to get your alcohol!
Always open
Great prices and awesome customer service
Great customer service 👏
My daily stop
Liquor store
1200am close 1158 open door that great
Incredibly knowledgeable, helpful staff and a great selection. Ill definitely be back.
Roxy is the only liquor store in hagerstown I will deal with. If you cant find something, they will help you find it if they have it. They are affordable and cheaper than most others in Hagerstown. Thank you guys up at Roxy Liquors for being the best Liquor store in Hagerstown.
Really Nice and clean store and good thing is availability of all type of liquor.
Nice variety of beverages. Staff is friendly and helpful.
Nice,decent,clean store. Good selection in licqoir with decent price.
Great hours (midnight!), pleasant employees, decent stock of brand name wines although they dont know much about them. Modest stock of some craft beers, mostly 6-packs in the coolers.
18 door walk-in cooler for beer......WOOW. One of the best store around. Looks very nice after renovation.
The staff are very friendly and always willing to assist
Good service.. one of the first locations to get new products.
Nice people who work there.
Of all the men working here, only one young man is a gentleman and customer-service-oriented. I was looking for a wine that EVERY liquor store in Hagerstown carries, Fronterra. I asked about it here several months ago, and they never bothered to get it. I just happened to drop by looking for it today because I was in that area, and they still dont carry it. Four men were working in the store, but only the youngest guy (either teens or early twenties aged) actually bothered to ask me if I needed help. One older man was standing propped up against a pole and never even bothered to turn around to speak to the younger guy or me when he was asked about this product. He just stayed propped there with his back to me, his customer, and said, no. This is poor customer service for two reasons - they dont care what customers want to buy, and they dont care what kind of response or customer service they offer. Shame!
I pulled up at 11:55 and the lights where off and 2 ladies were inside just standing there looking out the window. When I approached the door they said there closed but the sign and on Google says Roxy closes at midnight the lady replied and said they close at 11:55. The sign at the door and the hours on Google need to change to 11:55pm not 12:00am this place will not get any more of my money.
Good service and beer selection
My husbands favorite place ...lol
Love it hours make it great
Gave it 3 stars just because. Dont use their services
Great place for lottery.
Decent selection of beer, friendly employees and a great easy to find location
This is by far the best liquor store in the Hagerstown,MD. Decent prices.Store looks good after renovation.Distinguish collection of craft beers-wine and liquor.Staff is very friendly and helping even during busy hours.
The place looks great after the renovations!! Very friendly.
The people were helpful
Great collection with awsm dealsstaff with polite nature
Nice and clean...
Higher prices them alot of the others i seen
Good Peeps
My favorite liquor store in Hagerstown MD
Have exactly what I wanted
Largest selection in town
Great hours and selection
A little expensive but they have a huge selection
LOVE IT
Cheap and convenient
Love
Expensive
They have over four types of Malt Liquor
Fast
Courteous