Great selection, helpful staff, clean space. Books and magazines for people of all ages. Decent sized section for games and a large selection for children’s books. Employees recommended books are available. Always a lovely clearance section. Public restrooms are available as well as a lovely bakery/coffee shop. Free escalator rides!

A fantastic bookstore and the best Barnes and Noble Ive been to in Michigan. 2 floors, packed with books and a very friendly staff. A great selection of magazines and large selection of clearance and reduced priced books. The 2nd floor has lots of books as well as LEGO and other childrens books and toys.

So many books to choose from! It is always nice to be able to walk into a book store even just to browse. My two readers both found titles they wanted to take home.

Barnes and Nobles is great. They have a great selection of books. Especially in the categories of music and sports . I Will definitely come back in the near future.

The best place to find anything books for all ages and genres. Must visit for book lovers! ❤

Super helpful staff. In addition to books they have a great selection of toys as well as lots of vinyl records!

Perfect Saturday or Sunday browsing! I grab my coffee and wander through the aisles. I always end up leaving with a vinyl, magazine, or book.

I absolutely love this place been going since I was a kids I love their selection and random section they have for kids it’s little expensive but nevertheless I love shopping here

This 2 story barnes and noble is very open and an atmosphere that is not as crowded as your typical barnes and noble

I love this location the staff is always really helpful and ready to assist with any questions or look up to see if they have a book/ order it. The Starbucks is also great and they offer items that other Starbucks so not have.

Heaven for me is a bookstore! Love to check out whats new and whats on sale. Staff here is always helpful!

Its a pretty big store that is fully of many different books and genres. Its also a two story building which makes it even better! :) there is also a starbucks inside.

The guy in front if me was a jackass to the clerk but the clerk remained polite. He was especially nice and helpful to me, in spite of the Neanderthal that proceeded me at the counter.

Enjoyed Barnes & nobles today! Got a coffee and some quiche and browsed! I appreciated everybody wearing masks and keeping social distance!

Been wanting to do more reading and stopped in here for a book. Really big selection and I had no idea where to look so I asked and they walked me right to it.

The book store was great,so was the staff in the actual book store. However, the man serving/making our coffee was rude and off putting. It was not just to us! We watched as he treated a young lady in the same fashion. Needless to say we wont be getting coffee again.

I love shopping for books. This place is clean with super nice employees. Employees are sometimes hard to find. If you shop for books often join the membership club, it gives a nice discount.

The Grand Rapids Barnes and Noble reminds me a little of the grand old bookstores of Ann Arbor, such as Borders, or even the old Barnes & Noble in East Lansing. There is a fine selection of books and all sorts of Japanese toys and puzzles. I really like their selection of journals and Lamy pens.Highly recommended if you are in Grand Rapids. Be sure to have a warm brownie and read awhile.

Extremely disappointed with my experience at Barnesandnoble.comI went to purchase one of the quickly disappearing books by Dr Seuss, Six by Seuss, which had some of my favorite childhood stories in it, including 1 that has been cancelled. On that day, I questioned whether to purchase via Amazon or B&N and chose B&N to help support a smaller company. A week later, I was wondering where my order was since I had heard nothing, and after checking my order status online, saw that this specific book in my order was Cancelled. I had received no email whatsoever. Now that I go to find these books elsewhere, I see that they are now retailing for upwards of $130 and far outside my price range. I am furious because I do not believe that I should have been able to purchase this book online and wait a whole WEEK before finding out (on my own) that they were unable to fulfill. In addition, upon calling customer service, they said that they should have sent me a $5 gift card and a cancellation email. Well, neither of those things had been received. I asked to speak to someone else and they basically just explained the same thing and that its not their fault at all. I understand that this demand was fairly unprecedented, but I should have been notified immediately if they were unable to fulfill. The manager told me that they were sending out an email today telling me that they were unable to fulfill the order....well little good that does me. And $5 to a company that I no longer wish to shop at? if they wish to compete in the world of the giants of Amazon, then they need to be able to provide a superior experience and customer service. I will be turning to other book retailers from now on.Add on top of that, with my recent experience in the childrens section of the brick & mortar store at Woodland, which was shockingly FULL of leftist propaganda, I am happy to no longer be a customer of B&N. Good luck to you.....I doubt you will be around as a retailer for much longer unfortunately.

Its one of the most exquisite places to visit in the world... one can go any and everywhere in the world when visiting Barnes & Noble❣🤩🥰💝

It is so nice to be able to drink coffee and read a book again! They have such a great selection of books

Best book store ever. So very helpful and courteous.

Many of these books, a majority I would say, are from this store location. I enjoy the shopping experience here as much as any, if not more than other bookstores. The layout is nice and open, fulfilled, organized and multileveled. I have been able to find everything I have needed and more in this store, all while search other places as well. 5 stars for me on this one, hope every has a pleasurable time searching for knowledge at this here place.

Always a good selection here and friendly staff every time I come in.

Its a massive book store, you dont need the sales pitch. Sales-folk here are more than willing to help you find any title, or similar to what you read if youre trying to expand. Wall to wall to wall to wall books, give them time and the ceilings will be books.

Really nice store . Found a nice book for my Granddaughter .

We enjoy our Barnes & Noble. We frequently go there bi-weekly to get new books. They have been able to get us most of the reading material that we were looking for.

For over 25 years, we always get our computers, cellphones, tablets, and TVs from Best Buy. When we have questions or issues, particularly with new technology, they have always helped us out.

They have a really good selection of books as well as puzzles and games! Plus they have coupons that you can get if you accept to receive emails from Barnes & Noble. It’s not only got books, but is the perfect place to read a book and sip some coffee or tea in the café section! Whether you need a place to relax, or you are looking for a particular book, Barnes & Noble is the place to go!

I never see that coming. Machine stairs into the two floor.

Great store. Wonderful staff.

I love books. Its a bookstore. Good!

Quite place to read on weekends. Starbucks serves good refreshments. Had their turkey breakfast sandwich, simply amazing & coffee is nice.

Lots of fun looking at all the titles and reading paraphernalia. They had the book my granddaughter had her heart set on.

Huge Barnes & Noble. Amazing selection, has just about anything you could want related to them

U name a book there and they will have it

Tiffany who is an employee rudely came up to me 3ft away from my face and told me to pull my mask up because it was required in their store. Now I understand this is required, but I had just pulled it down to take a drink of my beverage and have had it up other than that time. I have been to this Barnes and Noble 2 to 3 times a week and have never been treated this way before. My family and Ispend tons of money here, are members and do not need to be spoken to in such a way. I was extremely disappointed in this employee and would write her up for this show of unprofessionalism. Yikes.

The variety of stuff you can find here is just amazing. Sure they have a ton of books on just about any subject, but what really caught my eye were the board games.

Barnes and Noble not only has books, they have a ton of great game options! I wouldn’t necessarily suggest buying games from them though, unless no other places sell them for as cheap. It’s an expensive store, but it has a lot of options for books and games and puzzles, etc. They also have a lot of sale tables, which I love! It’s a great place to find a fun Christmas gift. (:

The people were polite. They moved the shelves around so I had to reorient myself to where I usually go. So books about polical figures were displayed in several areas and have been out for a while. Maybe not doing so well?

I have not visited this location in a few years. The layout was still easy to understand and we were able to find a few books we had no luck finding in stock online.

Quiet and pleasant, great place to find any book you are looking for! 960/1000

Well the mall bathrooms are closed, but not Barnes and Nobles bathrooms! Saved a life, and always a great shopping experience. The paper towel dispensers released a ridiculous amount of paper towel. It really helps with avoiding touching anything. So good on you for thinking ahead.

Its a huge bookstore. My biggest complaint is the general lack of hardcover books in YA. I didnt ask about it though and I suspect theyd be able to order it if I wanted.Anyway, the store is huge, I wish there were better signs guiding you places but theres tons of book and gift and toy options plus a cafe. If it werent the pandemic, I wouldve bought a coffee and plopped down to read.

Cant wait to dive into my new Andy wier book

I love this Barnes and Noble! There are so many books. They also have a blind date with a book section where they wrap books in white paper with important quotes on the front.

Snuck in there for a quick trip my questions were answered I was able to touch and feel when I purchased and had some great help along the way with Alexis

So glad these still exist. Clean, quiet, well stocked.

Awesome place, I had planned to just browse around curiously, but I ended up leaving with 4 great books that I am excited to read and at an awesome price. Definitely some good finds in the discount section as well.

Good Vibe.. Talented Music Artist.. A must go to venue for Live music lovers and comedic interaction.

The staff was very helpful in recommending books for a subject matter I was interested in. I also love how diverse the staff is - I felt like who I am is reflected in the staff and that makes a world of difference these days.

Friendly staff and a relaxing environment make Barnes & Noble a go-to place for browsing magazines and books and finding just what youre looking for - whether that be a momentary reprieve from a busy day or an obscure documentary on an unlikely subject. Highlights include a cafe with fare ranging from fancy coffees to flatbreads and baked goods, free WiFi, places to plug in a laptop or phone charger, a wide-ranging selection of magazines, a diverse assortment of eclectic items ideal for gifting, and of course a wide selection of books in almost every category you might imagine.

Very large 2 story bookstore.

As always, Barnes & Noble is a delight. This location has two floors and some pretty tall escalators between them, with an elevator option for those who need it. The selection is pretty much the same as always, but the layout is quite pleasant and everyone is nice. They didnt have the series I wanted so I ended up spending $150 on random books- its basically a money trap to walk in.

Love coming here with my daughter. We meet with her supports coordinator once a week.

Large selection of books including for kids so if you want an actual physical copy of a book rather than an ereader version or one thats read to you this is a good place to go.

Very clean and they have pretty much almost any book you could imagine! The staff is also very helpful!

Amazing variety of fun reads. I would love to answer evolution questions though.

Always helpful staff and great books available. Their online catalog with ebooks is a huge selection of books. Lol, I only have been there a few times in my life. But, everytime was an enjoyable experience. Except when pushing our stroller through the metal detectors the anti-theft alarm sounded. My daughter had a stuffed animal that had not been purchased. It took a half hour of searching before I realized it wasnt ours and staff to understand what had happened! Conclusion, when alarm sounds fun like hell, no one will stop you until you have to put baby in car seat fold up stroller, secure it, calm baby down, give her a ba, maybe read her a book, and then narrowly escape!

Im always able to find what Im looking for. If I cant super friendly and helpful staff is there to assist.

Very nice. Friendly staff. Clean.

The place was big and had quite a lot of book, but they were all over the place and it was extremely hard to find certain books. For example, the romance section up stairs is nice but the books are very unorganized

Wide variety of books, clean, and helpful staff. Well organized as well.

I love this store! Staff is always really helpful and the atmosphere is wonderful.

Great store amazing service very helpful staff

Great selection of books and board games, one of the only places that carries Hack Space magazine as well

I always love going to the book store. Always find some thing new.

They always have what I am looking for, or they will order it for me. Friendly staff. Clean and organized store. Teachers get a discount there!

I love these guys if you love books check them out

This certain one was in the Woodland Mall. I love this book store pretty much always, but one thing I have mentioned to the employees is that Everytime I come here, the bathrooms are so neglected. Being a high traffic store alone from being in the Mall, you guys should seriously keep up at least once an hour on this. It bothers me to go into a public bathroom as it is, and even more so when the floors look like this in almost all the stalls. I seem to go here once a year between Nov and Christmas and its the same every yr now for the last three... please step up the cleanliness of your facility bathrooms. Ty I will he back to ck again...

I went into the store only looking for 1 book. Told myself I would not ask for help locating the book. Took about 15 minutes but I was able to find the last copy, all by myself.

One of the few real bookstores left. Nice and well organized, good selection for a mid-sized store.

Great service, low key store. Construction in the exterior parking lot but easily accessible.

This your standard average barnes & noble. Clean, organized, friendly staff.

I wish they had more bl/ yaoi mangas and BT21 but besides that,they have a good selection of manga

Soo many books!!!! Love this store! Friendly staff

Hard to find good HUGE book stores these days.

Great Book Selections! 😁🌩

Quiet Relaxing Place To Read. Find Your Books. Drink Tea..Starbucks is Right There.

Always get the best customer service here! This time she spent about 15 minutes tracking down a book for us!

I have to admit I like the old location better, especially their used book section. But this place has a decent selection and is convenient.

The ideal place for any bookworm!

Nice bookstore. Helpful staff.

Large 2 story Barnes & Noble Bookstore with a large selection of books and other things. Childrens section is really hands on for children.

Sadly no hot librarians last time i visted

Daughter loves the variety of kid books!

Ive always enjoyed visiting this location. Spacious store with plenty of chairs to sit and read a book while sipping on a hot beverage, or cold if you prefer, from the Starbucks located on the main floor. They have a large variety of books, magazines, and games to choose from. The store also acts as a nice area to study in as it is relatively quiet and they have multiple tables to set your computer on. Great place to sit and relax while waiting for dinner reservations to nearby restaurants.

Always a good environment

Great selection of board games and great toys and gadgets. Just wayyy too many books. Its a maze everytime I go in there

Great place to pick up a book or Lego set for your kid! Cheers:))))

Great selections, helpful staff

Book lovers paradise. They also have games, toys, a Starbucks, ect. If they dont have a book youre looking for they could order it for you as well.

Just a good bookstore. Nothing fancy. Yet, service is nice and friendly, and very helpful.

Helpful staff in finding books that my daughter needed for school assignment

Very helpful people.

One of the best book stores around. They have everything you could think of, with decent prices. Books built this world, so to speak, and places like this make them accessible.

Its a vibe 😌

They just need to beef up their record section again.

Not much to add, kindly, theres a book for everyone. The staff is helpful and always there to help.

Love this book store it has some very good books an educational toys for kids. Coffee shop in store and has an upper deck.