Ive taken a couple cars there that most dealerships around here dont seem to want to deal with (Scion FR-S & Fiat Spider). Theyve been great every time Ive gone there. Very professional and nice people. Decent prices. I do recommend.

We’ve gone there for years, however Adam is no longer with them and it seems to have made a huge difference. Our Car was promised by end of business Friday. Called them before 5 o’clock and they said it wouldn’t be ready until Monday. Had to postpone weekend trip. When we called on Monday the bill was way over the quoted price when I ask why it was over he was rude. When you are paying a 1600 dollar I would think an explanation would not be unreasonable. I realize everyone has a bad day...but sheesh 1600 is a lot of money to me. 780 dollars of it was labor

We take all of our cars here. The service is great!

Amazing place to have your car repaired! They diagnosed and fixed an electrical problem with my Honda alternator at a much lower cost than if they had simply said I needed a new alternator - like the dealer said. Honest, efficient and deffinitely know what they are doing. Have been here other times and its always the same. If you want great service and someone you can trust, Jeff is the guy to call. His techs are really good at their trade and willing to explain what they find. Cant say enough good. Im grateful!

Fair prices and friendly service.

Secret to living with high mileage cars is finding competent folks to work on your vehicle.... and they do not exist at the local dealership... well drive a 2008 Toyota Highlander and a 2004 Toyota Tundra... and this place keeps them humming along perfectly.

Great bunch of technicians, owner is a awesome guy.. Great business.. do outstanding work!

In addition to the exceptional service I have experienced from them, they stand behind their work, which is a rare thing these days. I recommend them 100% and cannot see any reason to ever go anywhere else. Needless to say, I am a very satisfied customer.

Thank you Cascade Auto. You continue to serve multiple generations of our family with excellence and integrity (and have been for decades). I personally appreciate Jeffs informative description of each problem discovered, probable cause, solution, future prevention and follow up inspections. Great communication skills. Thank you from all of us!

Had a SES light on in my Honda for poor emissions. They could not find an issue, cleaned what they could and reset the code. Paid close to $100 for the service. Light came back on 4 weeks later. I Googled issue. Went to local Auto Parts store and bought a replacement gas cap ($11) Swapped the seal rings of the caps. Light went out and has not been a problem. Going on the 5th week now. Felt like they did the basics and were not interested in me as a customer. Usually go to another shop in town. I moved and they moved further away so I gave these guys a chance because they are around the corner. I will be driving across town back to my old shop to get the service I deserve.

Great service with trusted pricing.

Spoke with Adam about a transferrable warrenty from a previous auto shop on my tires because I had picked up a nail on my way home from work. He helped me get that squared away and brought me in that day to get it plugged but the warrenty company said they wanted it replaced anyway. So he ordered the new tire while I was there to get the old tire fixed. The tire showed up the next day and they squeezed me in before they closed to get it swapped out. Gave me a great price on labor and were extremely fast and on point from start to finish. 100% would recommend Cascade Atomotive.

Ive been in twice now and am impressed with their service AND attention to customer needs. Both times I was offered a ride into my office, knowing that I needed to get into work. That is very much appreciated!Both times work to my truck were completed the same day, without an appointment!Jeff and his team are the best and are now my new go to people for my elderly truck!

I’ve been taking my vehicles here for 3 years. This is far and away the best shop I’ve ever been to. The guys are super friendly, knowledgeable and just great people all around. Will always come back here.

Very courteous!! All smiles!! Thoughtful!! Explained everything with detail!!

Great service, great people. I highly recommend.

Have brought my vehicle here twice now. Very quick, efficient, and friendly. Walk you through options and priced fairly. Highly recommend.

Honest, patient and excellent customer service.

From start to finish this has been the best auto service experience of my life. Will go back. Highly recommend.

Great service at Cascade Automotive Service. They are very efficient. This was appreciated greatly. A sense of urgency when you dont have a car is very nice. They explain in detail what needs to be fixed get the job done right. They also open at 7:30 which is nice for early drop offs before work. I would recommend this service. Thank you!

I would highly recommend Cascade Automotive Service. They do great work, have fair pricing and are honest mechanics. We have had several of our family members bring their cars there for repairs. They not only do great work but we trust their opinion. Thanks Cascade Automotive!

Class act! Not only did they get our surveillance vehicle in same day, they repaired the issue same day for a very fair rate!We will be back with more of the fleet! A+ ***** 5 stars.

Many years ago Jeff and crew easily resolved a repair issue, which had eluded the dealership, since that time Cascade Auto has remained my repair specialist. Jeff and Adam will always give you expert advice, combined with repair options which are both accurate and economical. Throughout the years, Ive referred many friends and colleagues to Cascade Auto, and all have been appreciative of the excellent service. If you want to work with someone you can trust, Cascade Auto should be your first choice.

Very Friendly Company. Help me out with all my vehicle needs. Had no troubles with them. Great people

I am always SO impressed with the work that they do here. This is the only place I truly trust to be honest and always do great work. Everyone is always very kind and willing to help fit whatever you need done in whatever (reasonable) time frame. Thank you for all you do!

This is the only place we bring our cars. Fair prices (always better than the dealership) and honest people. The car is always ready when it is supposed to be.

Jeff and Adam (father and son) are honest mechanics. I know that sounds like an oxymoron but it’s not. They are solid, trustworthy, and helpful.

Moved to GR in fall of 2016 and Cascade Auto was referred to me by a friend who has used them for years. They have done service for me on 2 vehicles, and todays visit was on my business vehicle. If your criteria in finding an auto repair shop is establishing a long term relationship between you / your vehicle & the shop that works on it, dealing with honest & straight shooting people, quality of work and the care taken in doing that work then Jeff & Adam ARE your now your guys also & Cascade Auto IS your place. Couldnt more highly recommend.

They do great work and are fair. The owner was very helpful and quickly addressed the issues we were having with our car. I would highly recomend this place.

Even though our first time there, the guys were great in helping with a dead kid car and in evaluating and fixing the next one... I was very impressed with the attitude of the people and the family atmosphere..

Cascade Automotive has always given us top notch service on all of our vehicles! And much better pricing than dealerships. Also love that it’s close to home and can walk home after dropping off my vehicle. Very reliable service, they have our trust!

Very nice people friendly. Talks and shows you everything about your car problems.

My experiences with Cascade Automotive have been great.

If you want something done right then you take it to the pros. Thats exactly what these guys are ! Professional service at a reasonable price...

I had my breaks and calipers replaced elsewhere and I went to drive my kids to grab lunch ( we had a rough day) and just wanted some fresh air. I noticed my vehicle was making a grinding noice and it got worse as I kept driving, my neighbor told me to take it to Jeff before calling a tow truck. I’m glad I did, my vehicle wasn’t back together safely and they put it back correctly and got it done quickly. I am so thankful for them. I am also thankful nothing happened to me and my kids while driving unsafe.

Stopped by Cascade Automotive Services, my car window would NOT go up and it was going to pour. They were slammed busy and the Owner, Jeff couldnt get me in, but he took a look at it anyways. Jeff fixed it in less than 5 minutes and I was on my way. I appreciate him taking the time out his busy day to accommodate me. I had great service and would definitely recommend them to anyone and I will be back!

I have brought many vehicles to have work done and I am never disappointed with their work or their pricing.

Since moving to the Grand Rapids area I went from repair shop to repair shop looking for a place that did great work and had fair prices. Went a decade before finding Cascade Automotive and now that is where I take my vehicles. They accurately diagnose the issues, fix things right, all at the reasonable price. I trust Cascade Automotive.

I really have to say I have a pretty long history of distrust for auto shops, these guys however, rock. Very welcoming feeling walking through the door and they really make you feel like they ACTUALLY CARE about your car, AND your business. This is our familys go-to place since we first used them a year ago, PLEASE keep up the great work guys.

Have been taking our family cars to them for the past 5 years and they have really help keep the cost down and very nice.

Quality work and the best price, they give you options of getting a used, rebuilt, remanufactured or new parts to fit your budget.

Excellent, honest, and fast work with reasonable prices. I have worked with many shops and dealers maintaining our company fleet, and Cascade Auto has been the best on all levels. They have done great work on my personal vehicle too. Highly recommended!

Keith is best mechanic

Awesome, friendly, knowledgeable and fair. When I say, I have a guy that can fix that. These are those guys!

Ive had several cars serviced by Cascade Auto Services. They do a great job at a fair price. Perhaps more importantly, they are have shown the utmost integrity in working on my vehicles.

Full brake job and oil change. They Always do a great job.

My mother and I were on a roadtrip passing through the area and had some odd brake sounds and she brought the car by on a super busy day. The team spent more than 30min examining and driving the car before sending us on our way and refusing to let her pay anything. I wish it were always that easy to find a good and honest shop!

Jeff and his guys do a wonderful job of providing service and explaining the process behind what they are doing and why it needs to be done. I highly recommend Cascade Automotive Service!

Adam and his crew were honest about the immediate stuff which were my belts, unlike some places that tell you everything you need instead of just focusing on what you need fixing now. Thank you Adam and crew!

I would trust these guys inspecting and repairing cars. They are a stand up company. We appreciate these folks!

Cascade Automotive does great work. They provide honest dependable advice. I highly recommend them.

Excellent service. Reasonable prices.

Very fast and good maintenance done at a good and honest price. Highly recommend the Cascade Auto team, and I plan to use them for all future repairs on my vehicle.

Jeff and his crew are Top Notch

Great service. It is nice to find a honest shop. They did a great job on my 1960 Ford Thunderbird. They have a strong understanding of classic cars.

We love you guys. You are honest, helpful, give me rides to work, pick me up and bring me back to get my car. Oh, and you do great work as well.Ill love you more when you can tell me that the Suburban is no longer worth investing money in. Smles.

Awesome service, fast, friendly and knowledgeable staff

Family owned business who treat you great and service is excellent!!!

Very fast, no padding the bill. Explained everything. In and out same day replacing a fuel pump and control module.

Stopped by to see if they could take a moment to see what the loud rattling under my vehicle was. I never asked them to fix anything, but they ended up fixing the issue anyway within 20 minutes. I insisted to at least pay them for their time, but they didnt want a dime. Glad to be reminded characters like that are still out there

Fair honest and prompt. Nothing more to say!

After a bad experience with a company in Kentwood I took my car to Cascade Automotive, Jeff and the team repaired the work the kentwood company was supposed to have done and more for less than what I paid originally. I remember driving away from the kentwood company thinking my car felt worse than when it came in. They were supposed to fix an oil leak, but in the weeks after it was worked on I was pouring oil into engine almost weekly. I was told I had a control arm issue and would have been charge full replacement costs if I did not want a second opinion. Jeff called me asking about the control arm informing me that the control arm had been undone and it just needed to be tightened back up. He fixed the leaks and the car now runs smoothly. I am extremely thankful for Jeff and his team at Cascade Automotive I really felt like they were honest when my previous experience left me feeling deceived.

A great place to take your vehicle Roger worked on. Honest and friendly workers.

Straight forward, friendly staff with fair pricing and quality work. We wont bring our SAAB anywhere else.

They go the extra mile to do whats best for your car and your wallet.

So honest and down right genuine, I am definitely anchored to this company and its phenomenal work ethic! Thanks Jeff!

Cascade has a very knowledgeable staff on site. They are very honest and great to work with!

Great garage! Good people

Always helpful; practical and honest advice; timely service.

Fast, courteous, no surprises. Couldnt ask for anything more, truly.

Good staff, great service and knowledgable about what else.......cars!

Thanks to the Cascade Auto team, you guys make it so easy!

Very thorough and friendly

Thanks, Jeff and Adam, for taking care of our vehicles over all of these years!