Ive been doing business with auto masters for 30 plus years pete and luke are very knowledgeable and are always willing to find what I need
Service was great and on point, even though it was just for a bulb. Worker walked right to them and handed me exactly what I needed. Doesnt always happen like that in the mechanic field.
Ralph and the guys and gals are completely amazing. Honest mechanics, great work, nice people. I wont take my vehicles anywhere else. I highly recommend them for all your automotive needs.
Horrible parts sales Representative experience . Condescending tone of voice and over all rude to answering questions. They are lacking respect and proper business etiquette. I don’t recommend.
Great place for your hi performance needs
Love this place, i feel like a kid in a candy store! Plus its really nice in there and the have very knowledgeable staff!
They always have the race car parts you need 10/10
Ralph..its very thorough..and has GRAVE PATIENCE..following. Protocol..👍
Great people Great service they had exactly what I needed and were happy to help
Decent parts store, but I definitely wouldnt recommend them to work on your vehicle.
Little bit of everything. A place to shop at for novice to expert modification or repairs to your automobile. Actual experienced guys working the store and always chatting and willing to help find something specific so not tied up when on the go. Otherwise walk around and browse in a welcomed environment with others like you. We all have different taste but we all can still shop at the best place, Auto Masters. Thanks
Great place to get your auto/truck parts, and the prices are very reasonable. These folks know their stuff, and their store, if you need something special, just ask and they jump to help you find it!!
I have been shopping here for a few years. These guys are super helpful, tons of knowledge and drop everything they are doing to ensure good customer service. They also saved me tons of money, and time verses shopping online. 5 stars well deserved!
Guys are super knowledgeable and extremely helpful. Automasters has never let me down! Local family business at its finest.
I have been shopping here for years and have bought thousands of dollars worth of parts from them. Anyone who shops here knows there is always a snotty rude sales rep that works there with bad customer service. I usually try to stay clear of that person and deal with the other reps. Story made short, I got yelled by the rude sales rep. Im not one to stay quite, especially if they are in the wrong. So I ended up calling him out and putting him in his place, which was well over due. Its sad to see how one person can give a place a bad reputation. I also noticed favoritism towards certain people and how they act towards others. And yes im speaking regarding skin color. I wasnt going to write a review but people need to know who they are spending their money with. I wont spend a penny more with a place that has business ethics like the ones they have displayed over the years.
Bought some Cutters for my big block 454 they fit perfectly good pricing, then brought my 1970 Cadillac theyre to be repaired next door they did an awesome job for me and they are very nice and knowledgeable
Great customer service and help out when you dont know what you are looking for.
The shop has a lot of good auto parts for my mom
Im usually too lazy to go out of my way to leave reviews however in this particular case it it was a must.These guys are amazing and the most important thing needed in a mechanic is trustworthy .Ive use them for a long time as well as my family however in this particular case I needed work done on my vehicle and because I used them they gave me a free oil change and if that wasnt enough when the time came they were done with my vehicle my ride wasnt available and so they drove to my house picked me up and brought me back to the shop so that I could have my vehicle that night.outstanding service I couldnt believe it and they wouldnt take any money for tip for such gracious service, wow is all else I can say about that 😊
Always has the right partd
Brought my Focus ST in for a quick brake change before a road trip an an autocross. It was very last minute but they got it done very quickly and for much less than I thought. I brought in my own parts for the job which normally scares off most shops but these guys just verified the parts would fit and went ahead and did it. Car stopped smoothly and quietly afterwards and was competitive in its class at an autocross event I went to afterwards. Will be taking my car here for service in the future.
I heard of this place through a friend and Im so glad I did. Ive had 2 different cars in for repair and diagnostics. Fair prices and quick, fantastic service. Ralph and his mechanics will take good care of you.
Great selection of aftermarket parts, if you are a car guy this is your shop, priced to compete with online shopping with in store availability, great place!
Auto masters has vehicle repair services and auto parts. From high performance to standard auto parts this is a great place. The staff is very knowledgeable. Great place. Better than a dealership by far for repairs.
Always have the parts I need at great prices!
Best repair facility in Kent County. Family owned and operated by people with ethics, morals, and great business sense. I highly recommend this garage for all of your auto repair needs.
Always outstanding service and attention to detail. Honest and forthright, nothing more nothing less.
Family owned. A major staple of West Michigan. Honest, trustworthy, outstanding customer service, great pricing, and an amazing family of staff and owners. Only place I will go for anything automotive. Only place I will go for all mechanical work. The Bos family is family to anyone that walks through their doors. Thank you Ralph, Pete, Luke, Mike, all of the family and staff. Can never say thank you enough, for all you have done for me and my family.
I used to go here for years but recently they have gone downhill. It takes forever to hear back from them and they come up with a giant list of repairs needed everytime I came in. Ive now been taking my vehicle to another place that I trust. A friend of mine has had the same issues with Automasters and I didnt believe her until I tried coming back the past year. Wish I would have listened to her.
Great place to go with pretty good prices! I enjoy that the employees seem very knowledgeable compared to the other guys who seem hopelessly dependent on computers to look up parts. I also enjoy the fact that they carry a lot of unique, niche parts for older cars that you wont find anywhere else
Very knowledgeable and a huge cost savings to go here vs the dealership. Explained everything thoroughly too. All the guys there are great!
Great speed shop! Pete knows his stuff.Lots of stuff in stock, quick delivery when they have to be ordered. Prices are competitive with online. Much better than chain parts stores.
Just my high performance go to spot
I will not take my car anywhere else. Ralph and his crew take care of everything, even if they cant do the work themselves, they will coordinate with other shops (dealerships for warranty work, tire stores, etc.) and take care of whatever you need. Most recently, we took our van in and they diagnosed the problem and determined through coordination with a dealership that the issue was covered by the power train warranty. They couldnt do the warranty work but they coordinated everything. I even dropped it off and picked it up at Automasters. Zero hassle and they didnt charge a penny - in fact, wouldnt even accept a gift certificate for our appreciation. This place has integrity you dont find at other shops!
Ralph is awesome to work with and the whole crew is friendly and courteous.
Very friendly and helpful have the parts I need Everytime
Im a novice mechanic, asked questions and they hooked me up with knowledge and the right parts.
Auto Masters is a good place to go get your vehicle fixed fair and honest and really good guys are know what theyre doing and treat you right I will go there again very fair people there
Very Busy Shop, Make an appointment.But thats because theyre Good...
While I did not personally have my vehicle serviced here, My sister-in-laws car had to return three times to rectify an error in service.
I have been going to Ralph for years and I have never been disappointed with him or his crew. They always explain what the problems are and which are serious and which can wait. They even give me options on which fixes can be done at the same time to reduce labor.
They seriously have no idea what a lugnut is 🤦🏻♂️
Awesome assortment of everything.
Fantastic service. Very knowledgeable
Summit sent me the wrong AN fitting and I was in a crunch for time to get my project done. Eventually found Auto Masters and was surprised by their selection of performance parts. If I had known this prior to ordering from Summit I would have went here first as the prices were comparable.
Really nice place. Fixed my truck for half the cost than Im used to and stood by their work. They only lose a star for customer service, which couldve been better.
Ralph stole my kenworth radio system and I asked him to patch my exhaust and he took it off and just header dumped it terrible service avoid this place and Ralph
A lot of thing over priced i bought oil 3 quarts $45
Great local business with honest repairs and fair prices. I have used them for the last 15+ years, having had 4 different vehicles in that time.I have used their service department for several repairs, from engine components to exhaust and everything in between. If it can be repaired with a salvage part they will let you know, saving you money if you cant afford the brand new version. Service time has always been very quick for me, often completed the by the end of the next day.Additionally, I have purchased brand new items from them when performing my own repair. On one occasion the part failed within the manufacturers warranty time and the item was exchanged with absolutely no hassle at no cost to me.With an auto parts store on every corner its nice to have a business that is locally owned, has familiar faces, and has stood the test of time.
My husbands go 2 place for years even though there are places closer.
I brought my car in to be fixed. They had it for 2 weeks and never called to let me know what was going on. When I got it back it still wasnt fixed. Brought it somewhere else and 2 days later got it back all fixed. Auto masters wouldnt even begin to make it right with me
Youll find high perform parts and accessories here that you would find at most big auto parts stores.
Local owned, parts store is nice. Service shop is one of the best in town. Send people have all the time, never had anyone come back unhappy
Always end up here for the hard to find parts I need. Especially performance parts. Great knowledgeable staff.
Excellent service and a huge parts store, if they dont stock it, they can get it! Good, honest family business!
Best parts store around. They are still old school and not at all like the other McDonalds franchise parts stores like Autopuke (autozone). Thankyou Pete and everyone there. Keep up the good wwork.
Great place for quick stop & A+ parts
Had exactly what we needed and very helpful!
Great and friendly service, just made a long time custmer!!!
Great people and helpful get the cars fixed the frist time and right
They always get me what I need! Great place for speed parts.
The fact that this place stocks so much racing, performance and off road product makes it amazing.
Super nice guys and great service! My go-to place for anything with all our cars. In fact, I am bringing one there on Wed for an oil change...
Very helpful and knowledgeable
Very helpful shop
The highest quality parts with the professional parts man.
The gentleman that help me seem to be very snotty not very good customer service Last time I go back in that store
Ralph is great, very honest. Family run business
Good place to find custom hotrod parts
Top notch people . Very helpful with tough problems
Prices. Fair. Staff. Friendly. Fast service
Great place very knowledgeable staff
Great parts store for aftermarket race applications
Drove all the way down there and they ordered the wrong part. When I got the right part it didnt work so I tried to return it. I get that you cant return certain parts but you dont have to raise your voice and get loud about it. I always try to support local businesses but Ill be steering clear of these guys.
One of the few performance shops left in gr
Awesome place people very knowledgeable
Awesome 👍
HELPFULL WITH CLEAR COAT
Come on in and see these guys for all of your auto and truck needs plus much much more.
They know cars and parts like no other I have been to, and I race, they know race parts too! Cant be beat on car knowledge.
Great people very helpful
The place I buy my auto parts.
Ralph is a straight shooter!!! 🕶
Had the Oxygen Sensor wrench we couldnt get any where else!!
One stop shop
Does good work
Have everything u need and friendly
Good parts
Wow...
Get Your Ole School Right!!!
Lots of performance parts in stock.
Dishonest people
Ralph in service is terrific!