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Crystal Clean Auto Detailing LLC
3413 Eastern Ave SE, Grand Rapids, MI 49508, United States
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Crystal Clean Auto Detailing LLC
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Me
Review №1

I took my car in for interior detailing services only, which cost $220 not including tip. The website describes the service as Experiencing our interior detailing packages is like hitting the reset button on the inside of your vehicle. Our technicians start at the headliner and work their way down to the carpets, detailing every crack, crevice, and compartment on the way down.When I got my vehicle back, it did smell clean and I could tell the carpet was cleaned well, but the dashboard looked untouched, with dirt and dust still on it. The headliner still had a stain on it and the seatbelts still had dirt stains.My car is 14 years old, so I knew it wouldnt look brand new, but I did expect it to be fully cleaned inside for charging me $220. I am not impressed with the services for the amount I paid. It was a rip-off.

Ji
Review №2

The Crystal staff works like a well oiled machine. Fantastic service and results. Did I mention the amazing custom automobile photography set up?! Totally awesome (SEE pictures)

Ke
Review №3

I have a 2005 Town & Country used for pickup and deliveries. I have multiple Drivers and they were complaining about how messy/dirty the inside was getting. I brought it to Crystal Clean and had them do an Interior cleaning/detailing. I picked it up at the end of the day and it looked like a new vehicle inside. Amazing. Everyones happy again. They also cleaned the outside of the Van too. Thanks Crystal Clean. Great job. Sincerely, Kent.

Ke
Review №4

Much improvement before I took it in! Its so shinny again :)

Ga
Review №5

Top quality work and service! The Crystal Clean crew are all professional and added suggestions that made selling my car easy. The pictures of the car and the quality work resulted in 7 inquires within the first 24 hours of being listed on Facebook Marketplace!

Da
Review №6

I have a 2006 Toyota Highlander, the did a full detait and it looked like new, the interior was fantastic, there some stains on the seats I couldn’t get out and the did. The white pearl finish, shined like it did when it was new.🙂

Na
Review №7

Would highly recommend Crystal Clean - my Escape came back looking better than the day I bought it. Kyle is fantastic and kept in communication with me the entire time.With quick and easy pickup & drop off, I didnt have to take time away from work - and the online invoicing is great - the payment process was seamless and a terrific value.The Crystal Clean team gave my interior much needed TLC and I havent seen a shine on the exterior like this in some time. 5 stars, would highly recommend.

Ke
Review №8

I brought my 2019 Nissan Armada in for a interior/exterior detail. They also removed a door ding and touched up the paint that had chipped off from the ding. My car looks amazing; I couldn’t be happier! I’ll definitely be back and have them work on our other vehicles as well!

Ly
Review №9

Crystal Clean is the very best auto detailer out there! I have never been disappointed! They always exceed my expectations! I would highly recommend them! My car looks brand new when they are done!

El
Review №10

I have taken 2 of my vehicles to Crystal Clean for interior detailing and am very impressed with the work. But there are several companies who know how to detail a car. What has me coming back to Crystal Clean is that AND their outstanding customer service! Good service is more difficult to find and they have it in abundance! They were as accommodating as they could be in scheduling, prompt communications, friendly, and patient with me as I was running late in picking my car up at the end of the day. Overall, very impressed with this company!

Er
Review №11

Crystal Clean did an amazing job with my Focus. It was my first detailing experience and I will absolutely come back for more. Everyone, from Kyle and Heather who took care of my car, to everyone else in the office, was pleasant and helpful. My car was sparkling when I got it home - I don’t even want to let anyone else ride in it! I’ve already recommended Crystal Clean to two other people and won’t stop there.

An
Review №12

The deal they have worked out with the airport is fabulous. It was so great parking our car, leaving for vacation, and returning to an immaculate vehicle. They did an excellent job. The price seemed pretty good considering a weeks worth of parking was included in the price. Id use them again in a heartbeat. I booked this as a birthday gift for my husband.. might need to become an annual thing!!

Ch
Review №13

Used the service package for drop off and pick up at the airport. Service provided as described on the website. Directions for secure drop off and pickup easy to follow. Price reasonable. Good fetal job on the car.Would use service again. Highly recommend.Customer service excellent in response to questions, updates on progress and pick-up, and results of auto detailing, interior and exterior.

Ja
Review №14

I recently used Crystal Clean Auto Detailings Fly n Shines service while away on vacation for several days. Crystal Clean picks up your vehicle from the GRR airport soon after you arrive for departure, performs the services you requested and returns the vehicle shortly before your return flight arrives. Instead of spending money for my dirty car to sit at the airport that money was used, in my mind, to offset the already reasonable costs of detailing services from Crystal Clean.The result is returning from vacation to a vehicle that looks amazing both inside and out! My vehicle looks like new on the interior and better than new on the exterior! The paint is smooth and shiny and all the cracks and crevices are nice and clean. Even though my vehicle was only a couple years old and washed regularly at car washes there was a noticeable gunk on the paint and glass that normal washes just dont get clean. That is all gone now and looking great along with some actual wax protection.The Fly n Shine from GRR airport is really easy to use and very convenient. I highly recommend this if youre traveling and wish to return to a Crystal Clean vehicle.Great job to everyone and much appreciated!

la
Review №15

We had the exterior of our F150 detailed this week. This was our first visit to Crystal Clean and we were highly satisfied with the work. Kyle explained what services would be completed, walked our vehicle with us upon drop-off and kept us updated throughout the process. Most importantly our truck has a showroom shine and looks great.

Ch
Review №16

Went to Crystal Clean for a full interior detail. They did a great job cleaning my wifes car. We had a technical difficulty with the vehicle when we picked it up, but Crystal Clean took care of it, and we were happy with the resolution. I would recommended them, and would go back. They did a great job, are very professional, and provide attentive and customer focused service.

Ke
Review №17

Very well run business, from communication with customer to service. Very thorough and I was extremely pleased with the results. Will definitely use them again.

Ja
Review №18

They turned my poor car from a goldfish mania to brand new. Who knew a car dirtied by kids could be remedied so well. Thank you for such great quality!!

Jo
Review №19

Very Pleased!Did a phenomenal job better then we were anticipating.

Va
Review №20

Excellent job. They went above and beyond. I only had the interior of my truck detailed but it also looks like the washed the truck and cleaned the rims and wheels. Easy to schedule, drop off and pick up.

Br
Review №21

First time customer. Found this business online and was impressed by the reviews. My son just purchased his first car and I wanted to surprise him with a professional interior detailing. Kyle got in touch with us quickly and had us in same day; car was available for pick up the next day. Kyle kept us informed the entire time even during incliment weather. The team here gives great quality. My son was extremely happy! They even cleaned the outside of the car, which was not something we asked for, truly above and beyond! Have already recommended this company to others and will definitely use them in the future for our personal vehicles.

Ma
Review №22

The car was very nice and I truly appreciate you taking the time to give me a masterful job.

Ka
Review №23

Used the fly and shine service. Car was like new on trip return. This is a great option for getting a car detailed at no inconvenience! Would do it again.

To
Review №24

Great service, good work. Convenient drop car at airport for detailing when out of town.

Ro
Review №25

When I receive my car after being completed. The interior has never been that clean since having my vehicle. I was very impressed by all that was done. I would highly recommend

Bi
Review №26

Awesome place. Great staff

Ju
Review №27

My kids gave me a gift card for an interior detailing job. I was amazed with the results! My 2011 Ford Edge looks like new again. I dont know how they did it, but my car is now spotless. Kyle was great to work with and communicated with me clearly and promptly. I will definitely use Crystal Clean again. Highly recommend!

Wi
Review №28

Nice bumper repair service which saved me from replacement costs. I can only barely tell it was repaired (looks 99% new) and it was repainted to match and cannot see any difference in color. Costs less than a third of replacement and less than my insurance deductible. Perfect solution for my 4 year old car. Personable service, convenient key drop box, would highly recommend.

Pa
Review №29

I had “curb rash” on two rims repaired on a Corvette that I just bought. The rims turned out amazing! I can’t even tell where the work was done. If you need rim repair I’d definitely recommend this company!!

Vi
Review №30

Come here if you want to waste your time.They refused to look at or clean my car even though my insurance agent recommended them for my specific issue and I called the day before to make sure theyd be able to work on it.

Ja
Review №31

Crystal Clean did a very good job detailing my escape inside and out. Kyle kept me posted about an exhaust engine oil that sprayed on our escape as we were passing a semi.They tried everything they could to remove it but with no success. He then advised that we should contact our insurance company and a body shop. Thank You Kyle for all your efforts to solve the problem. A±+++++++++++++++++

Je
Review №32

I was very pleased with the detail work of my van! When I got the van back, it lived up to my level of standard which is pretty high! Thank you for reviving this momma of 3 kids minivan to make it look like new again !!

Gl
Review №33

Kyle did an awesome job in repairing my leather seats in my Cadillac CT6!

An
Review №34

This is the second time Ive used this detailer, with the fly and shine package going out of Grand Rapids. Always amazing!

Jo
Review №35

I brought my 4-year old/71K mile Escape in for full interior & exterior detailing, just before taking it to the Ford dealer to see what I would get on trade-in. The used-car manager checked it out and said wow! you really take great care of your vehicle! Its like new, except for the odometer... Crystal Clean did a great job, dropped-off at 8am and ready by 5pm. Very courteous and friendly staff, too.

Gi
Review №36

Love the quality of professional service and their flexibility with meeting my personal time/travel frame needs!.

Lo
Review №37

I was so excited my son won the Mothers Day contest. When I dropped my car off and picked it up they were very professional and my car looked like it was brand new off the lot inside and out! Highly recommend their services!

An
Review №38

Here is my 14 year old Lexus. I brought it to Chrystal Clean to have the exterior touched up and buffed up. I looks like a brand new car. Kevin was great, as was Heather. Friendly and helpful. Im very satisfied. Take your old vehicle to Chrystal Clean!

Ch
Review №39

These guys provided a unique service by not only doing a great detailing job, but then they took our vehicle to to airport short term parking so when our plane landed our vehicle was right across from baggage claim. Would definitely highly recommend their services.

Dr
Review №40

I have an older vehicle that desperately needed some TLC for its original paint. Not only were they reasonably priced, but their paint restoration work was above and beyond. They took the extra care and attention needed for an older, more fragile vehicle. Best in West Michigan!

Jo
Review №41

Crystal Clean was great to work with and did a great job on our Navigator. We recently purchased it and it was very very dirty and sticky inside. It came out dealer fresh. They even offered windshield replacement at a very good price. There are 1 or 2 places they overlooked, but given the size of the vehicle and all the major problem spots they got perfectly clean, we are not too concerned. I would use this company again in a heart beat. Professional, friendly, thorough, fast and on time. Great operation.

Ke
Review №42

They did a great job on the detail job, and offered services that I was not aware they provided. It was a pleasant experience.

St
Review №43

Great communication, the car looked like it rolled off the showroom floor. Highly recommend!

A'
Review №44

I got my front bumper repaired & they did an amazing job. Kyle at the front desk offered great customer service, & they had my car done the same day . I will definitely be back for my car needs ! Thanks again crystal clean : )

je
Review №45

Came here to get my headlights restored/polished. Was done within an hour and my headlights were like brand new! They did an awesome job and will definitely be going back for a full exterior wash!

Al
Review №46

Besides the fact that they did an incredible job detailing the interior of my SUV, they were also extremely helpful. The after hours drop off/pick up process was seamless, I was able to pay over the phone, get updates and a detailed quote (with infographics included) for other repairs that they could do but they never pushed or tried to upsell me, just simply let me know what else could be done if I so chose. 10/10 would recommend ⭐️

Fr
Review №47

Wife hit the garage with her 2019 Blazer ( her baby )so we were very picky about how it would look. Kyle was awesome to deal with and delivered on our expectations. Very nice job and a Happy Wife is a Happy Life. Highly recommend and now our company will use them for detailing & minor repairs. We have 35 vehicles in our fleet. So good job= more business

B
Review №48

I read many of the reviews here and they were overwhelmingly positive. Maybe too positive. I had very high expectations for the service. My main concern was the previous owners perfume smell in the truck which was permeating everything. When we got it back, the perfume smell was still there, especially in the seatbelts which seemed like they had not been cleaned at all, especially in the part that retracted into the seat. Crystal offered to clean those again at no charge as expected. But I had to drive it back from 40 minutes away to get that done. Hoping this would cut the odor some, but it did not. In the end, I will be buying my own product to wash my own seat belts. I guess I am just disappointed that really all I got was a car wash, wax and vacuum for a few hundred bucks that I could have done at home. The results were OK, except for the lingering odor, but if you are not close by, I would think about something local and not expect too much. They were nice people, they just didnt seem to try very hard to help with my core problem and I didnt care for the Ala Carte pricing. Drop off was convenient even though the parking can be rough in the junk yard of delivery vans out front. Just a number of things that made the overall experience not something I was proud of doing and wont be excitedly telling my friends about trying.

Tr
Review №49

Did a little researching over the weekend for a nice detail. Ending up find a place to remove an old dent as well. They got to me right away in the morning on Monday and were very professional over the phone. Brought the truck in and had the dent out in an hour. Cant even tell the dent was there before. Cant beat $125 per dent! Definitely would recommend this place for anyone who cares a lot about their vehicles.

Ch
Review №50

I do not believe my vehicle got the attention I thought it would received.

Ky
Review №51

Kyle was super polite and professional, as well as the rest of the staff. I had my wife’s Jeep done here back at the end of November and they honored her gift card that technically should of been expired, but due to Covid, they were more than accommodating. Highly recommend!

Ma
Review №52

Excellent service! Very timely responses at all stages of the process. Very easy to deal with! Will be going back once a year for auto detailing.

Da
Review №53

This place is amazing. It was my first time working with them as I’ve used other detailing places in the area but these people are definitely on top of their game. My car came back looking spotless and smelled as fresh as a new car, I really have no idea how they were able to accomplish everything so quickly and efficiently. I would highly recommend this place to anyone looking to get some work done of their car. 5/5 STARS!

Ka
Review №54

Crystal Clean did a wonderful job with my interior detailing. My jeep is just as clean (or maybe cleaner?!) as the day I bought it and they were very thorough! 100% recommend this company.

Ra
Review №55

They did a fabulous job! Made the inside of my Chevy Cruze look brand new! Will definitely go back to them again.

La
Review №56

Always great service and my car looked great after they were done.

Za
Review №57

Super vacuums. Worled lovely.

Ti
Review №58

Crystal Clean did a wonderful job on the fixing our scratched clear coat!

Mi
Review №59

Kevin and his team at Crystal Clean truly puts service first. I used their airport service and due to the virus, we had to change our travel plans three times. Each time they ensured I could still get my car detailed while we were gone (because who doesnt like to arrive home from vacation to a clean car). The airport service is really a game changer. It made traveling that much more enjoyable, knowing I didnt have to pay for parking, and that I got my car detailed in the process!Not only was my car clean, it was spotless. I thought they would have a hard time with my Weather Tech post-winter, but they did an amazing job. Thanks again!

Ch
Review №60

Very nice job well get it done again

Re
Review №61

3rd or 4th time using them when flying out of GRR..such as easy drop off and the car looks like brand new when we come home!!!!! Highly recommend!

Jo
Review №62

Great job! Very clean inside and out. Also, very professional. Will use again!

Na
Review №63

They did a fantastic job vehicle looked brand new!

Ha
Review №64

Over Delivered and under sold. Very impressed with their work. Great job, see you again when I pass through town.

Jo
Review №65

Did a great job. Would use them again. Price was competitive. Nice to have someone come to the house.

Je
Review №66

They were so great! They picked up my car and dropped it off!

Ma
Review №67

Thanks, guys. The car looks beautiful

Em
Review №68

Their customer service is above and beyond!! I got an interior + exterior detail, they handled my 2007 BMW X3 with immaculate care and it didn’t miss a single spot, it looks, feels, smells brand new now!! I highly recommend Crystal Clean Auto Detail!

Ke
Review №69

They are very professional, thorough, and friendly. I was having my husband’s car clean for a birthday and Father’s Day gift. Let’s just say he is particular and knows what he wants! He was extremely happy with his clean car and smiled from ear to ear with how wonderful it looked. An excellent job was done!

Ja
Review №70

I was blown away at how they transformed my vehicle. WOW! was all I kept saying... A fantastic experience and a fantastic result.

St
Review №71

Completely happy with every aspect of the work they did. They have a drop box available so you can drop off your keys and car the night before, as well as key lockboxes to pick up the finished car during their off-hours.They did a fantastic job cleaning up 11 years of complete neglect in my vehicle, leaving it look as good as when I bought it new.The long list of 5-star reviews for Crystal Clean Auto Detailing are fully deserved!

Ni
Review №72

Excellent detailing work. Interior of my 15 year old truck looked like it was brand new. Exterior detailing was equally impressive. I’m a picky customer when it comes to my vehicles and they did everything I asked for. Not the cheapest in town but you get what you pay for and these guys are top notch. Highly recommended.

Co
Review №73

This is the third year that Ive taken my car to Crystal Clean after the winter for an interior detail (albeit a bit delayed this year due to COVID-19). As always, they do an amazing job ensuring that the interior is spotless, like it just rolled off the lot! This time, they even waxed my cars exterior even though I only purchased an interior detail package. Truly great service! They also offer discounts for Spectrum Health employees, which is another bonus. Theyll have my business for years to come.

Je
Review №74

Used the fly and shine service for convenience, and loved it!

Ji
Review №75

Amazing customer service! They took the time to listen to me and look at my car when I initially stopped in. They did a fabulous job taking off the insulating foam sealant that sprayed into to the body of my car after driving over a can of the awful stuff. I couldnt believe how good my car looked when I picked it up. Ive also used them for interior detailing and also very impressed with how they took a 7 year old car and made it look new inside. I would definitely recommend them and will be using them in the future!

la
Review №76

Good communication. Good outcome on car detailing.

Do
Review №77

Best place in town. Treat me and my car just like the very rich. Good prices. Great service. And friendly. They love nice cars.

Ke
Review №78

They did a very nice job.

Ky
Review №79

Did a full interior and exterior detail of my Wife’s car and it literally looks brand new. Can’t recommend enough.

Aa
Review №80

Another great Fly and Shine service from the team. Thanks again!

As
Review №81

Wonderful service!

Em
Review №82

I had a great experience working with Crystal Clean to get my Jeep washed and detailed. The process was very thorough and my car has never looked better! Ill definitely be coming back !

Li
Review №83

Great Job!!!We use Crystal Clean a couple times a year.

Ke
Review №84

Both cars look fantastic...reminds me how much I like these cars. Easy drop off and pick up procedures to avoid Covid issues. Appreciate the attention to details and estimates of things I hadnt noticed that you could fix to make the cars better maintained and protected. Thanks!

Da
Review №85

Best full clean and detail ever! Will definitely be back!

Ke
Review №86

I don’t usually spend time on reviews but this company deserves it! I am completely blown away at how amazing the customer service is! I spoke with Kyle several times and each time he was prompt in his response time, detailed in his explanations, very patient with me, and very accommodating. He delivered on all promises exactly as he made them. And my vehicle looks amazing!!! I highly recommend this company and will definitely be a repeat customer!!!

Sy
Review №87

It was amazing how great our vehicle looked when they were done. They even did some extra touches we were not expecting. Would definitely use them again.

Ma
Review №88

Superb operation, fantastic results.

Ni
Review №89

I have had them completely clean the inside of my soccer mom van twice now, both times it looked BRAND NEW after. I really couldnt believe it, I thought my kids had destroyed my car lol. They will even come pickup your car and bring it back.VERY HIGHLY RECOMMENDED

J
Review №90

Thy do exceptional work! I received compliments from friends and family on how clean the vehicle looked and smelled. I plan on taking my other vehicles here to get details.Great work and great Service, keep it up!

Br
Review №91

Crystal Clean did an AMAZING job detailing my car. Looked brand new when they were finished. I will definitely be back in the future!

Yv
Review №92

Great interior detail cleaning.

Ba
Review №93

Our car was sooo dirty on the inside. And the floor mats were black and grungy. Everything came out clean and beautiful 😍. I really recommend this company. BIG HIGH FIVE and TEN thumbs up 👍 👌 👏

Ta
Review №94

Incredible customer service and great detailed work. I will recommend them to everyone!

Ke
Review №95

I recently bought a 15-year-old Lincoln Navigator and I wanted to get it cleaned and detailed. Crystal Clean picked up my car, cleaned the inside and out, and dropped off the car to me very quickly. I am not exaggerating when I say this car looks, smells, and feel brand new. The carpets are perfect and every surface shines. I cannot recommend this service enough. I will be using their fly and shine service for my other the next time I travel. Amazing product, even better service. Thank you.

Se
Review №96

The fly and shine service at Crystal clean is amazing! I also love how they do little things like paint touch up. They think of things that not even I was thinking of! Thank you for always going above and beyond.

Th
Review №97

Sometimes when I deal with a service provider, I feel like I just witnessed professionals...but only rarely do I feel this way. Id put Crystal Clean in this professional category. They are just good at what they do. New to me this time around was that they can take some very nice photos of the car once clean. Perfect if one is looking to sell (which I am).

St
Review №98

I just had my exterior detailed. They did an awesome job, finished it before the quoted time, and were very professional. However, a stench was left in my car. Im not sure what it is from, but airing it out on the car ride home did not get rid of it. So hopefully over a couple days it will dissipate.

Br
Review №99

Personally have know the owner and other top people in the company since I was a teenager. They are good people from good families that focus on customer appreciation and I have yet to see them fail to deliver a top notch detail for a competitive price. If you are considering different options, put Crystal Clean at option ONE. You will not be disappointed, I give you my word. I know I will always use them for my vehicle cleanings.

Jo
Review №100

Our business Real Pro Auto Service uses Crystal Clean regularly. They always do a great job!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3413 Eastern Ave SE, Grand Rapids, MI 49508, United States
  • Site:https://crystalcleanautodetailing.com/
  • Phone:+1 616-821-9074
Categories
  • Auto body shop
  • Car detailing service
  • Auto dent removal service
  • Auto glass shop
  • Automobile storage facility
  • Car wash
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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