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Pfeiffer Collision North
4140 Plainfield Ave NE, Grand Rapids, MI 49525, United States
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Pfeiffer Collision North
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Br
Review №1

I wanna just say how extremely grateful I am to have connected with Pfeiffer Collision & with Jeff. This was a first time experience in auto repair for me & this guy made me feel 100% confident through the whole process.I had gotten side-swiped on the highway. This caused a lot of damage to every side of the vehicle as I spun out & hit both sides of the median. With that being said, the vehicle was returned looking even BETTER than when I had bought it.INTEGRITY, is a the best word I can give this staff as I feel they were always keeping me updated. They stayed true to their word & cared about every little detail. I would recommend this place to any friend and/or family member!!

Me
Review №2

My vehicle was repaired after an accident. Jeff and Kelsey were friendly, helpful and kind. They communicated well and arranged the rental vehicle. Even with extra work necessary, they were able to complete the repairs on time.

Ja
Review №3

Fantastic communication and excellent service! Very quick and professional, will use again if needed!

Kr
Review №4

The staff at Pfeiffer Collision North are amazing! Jeff explained everything in detail and kept me up to date on the progress as my vehicle was getting fixed! They even arranged for my rental vehicle so I didn’t have to handle that. My car looks brand new. If you ever need repair work done on your vehicle.... this is the place to go!!!

Za
Review №5

Great service. Jeff was professional. He kept me informed on the repair process and timeframe. I recommend getting your car repaired here.

ma
Review №6

Outstanding service. They are very detailed oriented and worked with my insurance company on my claim. Jeff is awesome and makes you feel like family. I would highly recommend pfeiffer to friend and family.

an
Review №7

I have (unfortunately) had several weird accidents in my car over the past few years, and have always taken it to Pfeiffer for repairs. The estimates for the work are prompt and accurate, the people are professional and communicate the status of the work, and they are friendly and helpful, even taking me back to my house when I dropped the car off, and washing the car before I picked it up! Best of all, my car still looks like new even after 3-4 weird fender benders.

La
Review №8

Friendly staff and quick service. I got my car back a day early and it looked better than new! Thanks Pfeiffer!

Ir
Review №9

This is the only place I take my car to for body repairs. Mike is awesome. Actually, the entire crew is awesome.

Ph
Review №10

Jeff and his team at Pfeiffer are true professionals. I’ve brought in my son’s car twice for body and trim work. Both my experiences have been excellent from start to finish. They do excellent work and are very fair on pricing. Communication in the process is very good as well. Both times I’ve picked up my car looking like new in the areas of repair. Thank you Jeff and Pfeiffer, I will be coming back to you again!

Da
Review №11

I was very pleased with the work Pfieffer Collision did on my car. They were very professional and finished the work faster than expected. Very impressed!

Ka
Review №12

I had a fabulous experience with Pfeiffer! They were professional and timely. My interactions with everyone there were positive and friendly. The work they did on my vehicle is flawless.

Ka
Review №13

One of the best places ever Jeff really goes above and beyond

Ch
Review №14

Easy to work with, truck looks new again

Br
Review №15

Awesome service, excellent quality

Ga
Review №16

Super helpful and had me in and out within minutes. All around amazing service and I highly recommend them. Thank you so much Jeff!!!

Pa
Review №17

Thank you All at Pheiffer Collision, Fast Convenient and Looks Like New!! Everything I wanted, hard to beat these folks, Thank you

To
Review №18

They did an amazing job on repairing our car. They went above and beyond by looking at all aspects of the repair and even giving the car back in better condition beyond the repair. They were also proud about the work they performed which was evident when they showed me the completed work. Nice to find a place that takes pride in their work!

Jo
Review №19

Extremely friendly and helpful staff.

Pa
Review №20

Have brought my girlfriends car here twice now in the last year and have been incredibly impressed! Jeff and his team are not only professional, but work closely with customer and insurance to make sure everyone is taken care of in an affordable/timely manner. Has quickly become our forever go to shop!

Dr
Review №21

I really you would of replaced rear cargo panel that shock went through is my big problem..

St
Review №22

Pfeifer Collision did and excellent job on my 2015 F150, even though aluminium bodys are more difficult to work on then steel, they made my truck look like it was brand new from the factory. They were polite, professional, and worked with my insurance company to make sure that my needs were met and that I was taken care of fully. I would highly recommend them for their master craftsman expertise and their genuinely caring and friendly staff. I will be returning to them for any future bodywork needs for me and my family. Thank you Pfeiffer Collision!

D
Review №23

My father took out a Coyote with his late model Explorer. Moderate front end damage occurred. When I visited the parents in December, I stopped by the facility to see how the repairs were progressing. Upon seeing other work being performed in the shop and the cleanliness of the facility and professionalism of the staff, I knew my fathers Explorer was at the right shop. The work was completed on time. The fit and finish as well as the color match is spot on the money, and every accessory functions as intended. Vehicle delivered clean as a pin. Great body shops with an old school craftsman approach are few and far between. Thanks a million. Give Mike VanHoudt a call, you will be glad you did.

Ka
Review №24

Excellent customer service and like-new body work after an accident. They even cleaned the vehicle inside and out! I’d highly recommend their work!

Ja
Review №25

I want to give them 5 stars and have waited to post a review, but its about time I post. I dropped my car off for a repair last fall when I got into an accident. They were helpful when talking about how long the process would take and when I could expect my car back. They received (ordered?) a wrong part for part of my repair so I was in a rental longer than I anticipated. That really wasnt a big deal, I understand things come up. When my car was ready to be picked up, I got my keys, dropped off my rental and got dropped back off at Pffeifer. When I got into my car (which had been cleaned/detailed) I noticed a piece missing from my console. I called the office and left a message letting them know. It has been almost 6 months and they still have not replaced the missing part in my car. Ive had to follow up multiple times with Mike asking about the status of finding the replacement and I still dont have it. I will change my review once this is cleared up, but I would have rather had my car as it was when I dropped it off than cleaned and a part missing when I picked it up.

Ha
Review №26

They were amazing! Gave me an honest estimate, let me leave my car there for 5 days and helped me get prices from different salvage lots and even a private buyer. They did all the work and charged me nothing!

Me
Review №27

My new teen driver put some dents and almost took off my bumper on a Friday night. Saturday morning I was able to use Facebook messenger to message Pfeiffer Collision and got a response right away. I was able to set up my appointment and my car was fixed in a few days. The service was fast and friendly. They stayed in my budget and washed my car. I am very happy with Pfeiffer and highly recommend them.

Ro
Review №28

The only disappointing thing was that I was lead to believe that the loaner car was to be as a courtesy but I ended up pay $279 for it. I do appreciate the way my car looms after the work was done.

Ro
Review №29

Communication on status was excellent

Co
Review №30

Needed some bumper repair and customizing on my 2017 BMW M3 and couldn’t be more impressed with how Jeff worked with me and with the quality of the work they did. Will work with them again if I need anything.

An
Review №31

Pfeiffer is the best body shop in Michigan! Jeff will take care of you and will always give you an honest and fair quote. Thanks, Jeff!

Ma
Review №32

Very happy

Information
11 Photos
32 Comments
4.7 Rating
  • Address:4140 Plainfield Ave NE, Grand Rapids, MI 49525, United States
  • Site:http://pfeiffercollision.com/
  • Phone:+1 616-647-5940
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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