Went in to have my check engine light evaluated today. They greeted me, and evaluated my car right away. They were very friendly, and helpful. Plugged in the computer, asked me questions, and walked me through all the potential causes, as well as what to do next. Had a great experience with walton family auto, especially being a newbie to engine light issues. I am new to the area, and will be returning for anything my car needs in the future.
Needed a tire plugged. GREATTT service. I will definitely be coming here for a lot of my needs for sure!
My whole family has been coming here for years for all of our auto needs.Just this morning I had to take my car in for what I thought was going to be a very long, expensive fix and it turned out to be a much smaller and cheaper problem that they fixed for me immediately. I deeply appreciate their honesty and professionalism and will come here as long as Im living in the area!
Came here to get pre-purchase inspection on a used Honda civic as well as get repair advice on my worn down car. They did a very good job showing me faults in the honda which saved from potential issues down the road. I highly recommend this business.
Been taking my cars for regular services. Excellent work.
My Rescue Department and I have used Family Auto Carr for over 20 years. Each time we come in we are treated as part of the family and we know our vehicles are well tended to. Superior service and staff.
Great ...knowledgeable mechanics....stop thru!
Family Auto, takes good care of your vehicle needs. The mechanics are nice and really care about your vehicle needs. I would most definitely recommend them. My family has been going there for over 25years and they have always gave us good service.
A great place to get your vehicle serviced. They are always honest about what you need, never try to make you spend money doing stuff that’s not needed. I needed a quick inspection, and they got me right in. Even did an oil change while it was in the shop.
My van broke down at the park, my other half is a mechanic but with all of the covid crazy ness we moved before him. When I called him he sent me to this shop. They were amazing every last one of them there price was fair and they spoke to me as a person not a Woman. This is very important to me as someone who knows enough of what she is doing about cars thanks Y’all will definitely be coming back if needed.
Excellent service and trustworthy. They never try to sell you something you dont need.
Called for pre purchase inspection of used Corvette, John worked it in same day! Very professional, took the time to thoroughly go through the car and answer all our questions. Would highly recommend to anyone looking for a reputable automotive repair shop. Made sure to note the few issues with the car and give an honest opinion, Thanks!
Im glad I looked further than the fixers at 40/42 who were unwilling to quote a job over the phone, despite me knowing exactly the problem and the fix. Their unwillingness to work with me led me to find John and the guys at Family Auto. John gave me a quote for the job over the phone super quickly, and had the part in and work done within a few days. Despite it taking longer than the book said it would, John kept his word and the price didnt increase. You can trust these guys to not rip you off, and do what they say theyre going to do. They will get all my business going forward.
Great mechanics! Friendly, fast efficient service!
Its a great place to get your oil changed regularly. The people are nice and they really treat you like family. I highly recommend for the simple fact that they only do work on your car that they would do on their own
Kevin and the staff greeted me At 6:55am.Ready to see how they could do my inspection. I was out under 30 minutes. And again when I pulled up before 7:00 am, Three mechanics were already present deciding the order of how to effectively take care of there crack of dawn customer. I love the work ethic,
Went in for synthetic oil change was in and out in about 30 min very smooth process
Knowledgeable and honest. The only place I trust with my car.
Always friendly, always honest, always great at what they do, what else could you ask for?! Love these guys!
I had a very positive experience! I was calling around for a maintenance service I had confusion about and thought I needed but Kevin (?) advised and clarified things for me. I brought my car in to be checked and the staff was helpful and honest. I didn’t need anything done today but will be back for any of my future car services!
I will definitely be back! I was recommended by family, and I am so glad I went. I was greeted by everyone with warmth while I asked for an oil change and let them know some of the concerns with my car. I was listened to and provided with honest feedback which revealed the unnecessary fixes advised by my previous local mechanic. It was refreshing to be at a place I could trust. The work was done efficiently and the cost was more reasonable than any other place Ive been to. So far, this is the only place Id recommend in the area.
Ive been taking my 2004 Toyota Camry to The Waltons for the past 3 years. The work is done in a timely manner and the pricing is fair and competitive. I get honest information delivered kindly about what my car needs or doesnt need. I also like that Family Auto Service continues to be a locally-run family business. Its an important part of the Garner (and Raleigh) community as can be evidenced by the interactions between Kevin and Jeremy and their customers. I highly recommend Family Auto Service.
If ever in your life you wished that you knew of a garage that fixed your vehicle quickly, were friendly and honest...then your wish is answered. I have taken several vehicles over there for many years and every thine they are honest, fast and friendly. I cannot tell you how many times they had saved me money by fixing what was really wrong and not what costs the most money. I cannot recommend Family Auto enough. The best business in Garner!
This family-owned business knows what theyre doing. They are friendly, efficient, and courteous. There have been two occasions when I wanted to do something early--get an oil change and rotate my tires--but each time they insisted on getting the best out of the cars equipment. Each could wait a little bit longer. They checked my fluids and my tires at no charge, not even trying to get a sale! Family Auto is focused on the benefit of the customer, and that is why I will remain loyal.
Quick and honest service, leading to cheaper visits since they wont do something you dont need.
An honest mechanic that you can trust. I highly recommend this place!
Great service you can trust!When I take my car to Walton Family Auto I know that I am getting great service that I trust. I live in Raleigh and drive to Garner because the Waltons are individuals who are going to look out for their customer. From regular oil changes to maintenance and repairs, I leave feeling safe on the road. As I have watched patrons come in and out of the shop, I notice that many are known by name because they return for the same quality work from Family Auto.
Kevin and Jeremy have been amazing to us! They always take the time for our questions, and are so great about explaining things to us. Theyre very mindful of problems cling, too, and always do whats best for us. They truly care about their customers and arent just out to make a quick buck. I recommend them to everyone!
Always a fair quick visit ... excellent service... great team of people ... wouldn’t trust my car to anyone else ....thank you !!
Jeremy is a friend, and Ive always liked him as a human, but turns out, hes an excellent mechanic, too! Very happy to give him my business. I like that he keeps the cost of service in mind and communicates about that with me before doing the work. I loved my old place, but Ive decided that Jeremy and his family are getting all my auto business now. Theyre great!
The Walton family have serviced our family cars for more than 50 years, first at Charles Waltons Garner Gulf and now with Kevin, Jeremy and Jonathon at their downtown Garner location. A trustworthy, reliable mechanic is worth his weight in gold and these men are invaluable. I told my daughters the first day they drove if something mechanical happens, dont call me, call Kevin! I trust them and they have never let me down. The absolute best AND great community supporters
Well my family has been bringing our troubled vehicles to this excellent managed mechanic shop. The prices here are always the best and fair to hard working blue collar citizens. Ive grown up in this town and so has the auto specialist that own Family Auto, so you know your dealing with extended family; hints at the name. Thanks for all you do for me and family, we appreciate you.
Have had basic oil changes and simple repairs done here. Seem very trustworthy, dont gouge, and never have suggested unneeded services. Also very friendly. Much of an upgrade over experiences with Jiffy Lube and Christian Brothers.
Friendly service. The owner is very nice with a southern flair. I called them and they worked me in. They changed my oil in 30 mins. I will continue business with them.
Love Family Auto! My whole family and I have been going here for years and I will not go anywhere else.. and I used to be the assistant manager at an auto shop.. and still brought my vehicle here to be serviced. Trustworthy, honest and very good at what they do. Highly recommended.
If your looking for great mechanics at a fair price, the Family Auto is your shop. These guys do just about everything, (in a timely fashion I might add), and usually recommend me to a qualified and trustworthy alternative when its beyond their scope. I recommend them to all of my friends simply because this level of integrity is just hard to come by these days. Thanks Family Auto!!
Jeremy and his family are the best kind of people to work with. They are trustworthy and kind. They do what they can to listen to their customers which has always made me feel involved. I dont live in Raleigh anymore and Im currently looking for a shop in Portland to look at my car. Im really considering driving it back to Family Auto ;)
These guys are great! Exceptional service at a great price! Lets face it nobody wants to have to take their vehicle in for service and this guys take the sting out of it. Jonathan, Kevin, and Jeremy will always have mine and my familys business.
Very personable and professional. The Waltons are a great family, running a real beacon for local business in Garner. Fair prices and awesome service.
Very honest people and they do great work. Couldnt recommend them any higher!
This is the only shop I will use, and I carry their business cards with me to give to people needing a mechanic. I have gone here many times, and I highly recommend them. They are honest, talented, fair priced, and always have the customers best interest in mind. I have been to lots of other shops all over the Raleigh-Cary-Garner area before I found this shop, all with a bad experience. If you need a repair or just regular maintenance, these are the guys to trust. Thank you Waltons Family Auto Service for showing such a high level of integrity and skill. Youre the best!
Great place!! Will always bring my car here!!! Actually explain what is wrong with your car and tell you what needs to be repaired now and what can wait. Very pleasent honest people!!!!!
Family auto was referred to me by a co worker. I cannot praise this shop enough.!!! Friendly. Fast. Fair(honest). Some repairs are better left to the professionals, so when I know its a job I cant or dont want to do, Family Auto will be honest with me in the costs and what needs to be done.Brad
Great guys. Honest work, friendly, and informative staff. Ive been taking my cars there for years.
Beginning a widow and new to the area, it was awesome to find someone that I can trust. They were recommended by my daughter and her in-laws.Thanks for such great service!
Family owned and operated!I drive from Raleigh / Durham simply because I know my car is in good hands. These guys are always friendly and honest! Id recommend to anyone.
Very honest shop, great mechanics.
Friendliest of friendly. Trustworthy, too. Every time Ive been there they go above and beyond to make sure my car is safe and reliable without creating problems.
A true family run auto shop. Great mechanics and people. Trust is hard to earn in the car business, the Waltons have mine, they will earn yours too.
Jeremy is incredibly friendly, took a look and immediately started fixing the issue. Prices were very affordable. My new auto shop.
These guys are awesome! Very friendly and prompt service. I look forward to coming for more services in the future.
Ive used Family Auto for reg. maintenance, brake changes, inspections and more. Always friendly, quick and reliable. Good people that are good at what they do.
Best service around with friendliest and most honest employees you will find anywhere. Wouldnt trust anyone else with my familys vehicles. Weve been patronizing them for years!
Great services
Great mechanics! They gave me an awesome deal and have been really great and efficient!
Great service and friendly staff! I came here to get a car inspection and got in fairly quickly since it’s first come first serve.
Very friendly owner/staff. Honest work and business.
Great garage, very nice guys, and fast service. Best Auto Service around, hate that Im leaving Garner soon and hope I can find a shop as good as these guys wherever I end up.
These guys do great work, are trustworthy, and treat you fairly. Ive been going to them for 10+ years and have had nothing but positive experiences.
The service is friendly and excellent. They wont try to sell you something you dont need. Always honest work. 5 out of 5. Would return.
Family Auto is what a business should be. The service, fairness, and professionalism is outstanding. Will recommend their service to anyone and everyone.
Definitely recommend. Good work, good prices, nice people.
Most transparent and honest auto mechanics Ive ever dealt with. Best Mechanic experience hands down.
Great experience. Quick oil change. Kind staff.
Great service, good prices!
Good friendly, not to mention professional service. Nice little shop.
Theyre the best. I would trust Family Auto to tune up my baby.
Classic American garage. Great folks, fair pricing, and a quick turnaround. Ill be back!
Friendly people good service.
Every single person here was awesome. 10/10 service, cost, and communication.
Amazing and personal service, would never want to go anywhere else! Like family
Incredible, honest service!!!! Thank you!! Terrific experience!
Always friendly, courteous, fast and honest service!
Honest, reliable, fast service.
Great service.
Been going to Family Auto for years. Best service around!!
Great people!!! Great service!!!
They went from being my preferred repair garage to friends.
Fast, friendly, reliable service.
Great place
Hey dad.