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A & R Automotive
324 E Buckingham Rd, Garland, TX 75040, United States
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A & R Automotive
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Ro
Review №1

Rene and his crew are the best. We only use them for all of our vehicle issues. Rene is very professional and tells you straight up. Highly recommend.

Ch
Review №2

This has been my go to mechanic shop for 20+ years. I have always been satisfied with the service on my vehicles. The competence of the mechanics is very comforting. The customer service is Excellent! There is confidence in knowing that your vehicle is in the hands of professionals. They are dedicated to servicing your vehicles correctly.They honor their word. I was quoted a price up front for the service. If you need a mechanic that will go Above and Beyond this is the place!! Most of all its a family-owned business that you can Trust!!Rene and Salvador and the familyhas kept me and my family safely on the road for years!! I will be returning for many year to come.ThanksExcellence in Automotive Services⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Ro
Review №3

I find it highly suspect that a sudden litany of bad reviews hit within the span of a week. Shill reviews from the competition arent unheard of and are quite common, especially in Google reviews.Ive dealt with A&R Automotive and more specifically, the owner and his brother, personally with regards to my family vehicles. And not once have I felt I was being swindled. If anything, they bought matters to my attention other mechanics and facilities would overlook, because theyre often doing rush jobs: get one car in, have another going out.Fortunately, Rene and crew actually care enough to go out of the way and inform you of future problems that may arise. At that point, its up to you whether or not to have it addressed. Never has he held me or my car hostage, demanding extra pay for additional work that I didnt authorize. I have a 10 plus year relationship with this company and have no reason to say anything that isnt true.If you check the majority of the reviews, youll see theyre aligned with positive experiences, such as mine. I hate some people/companies have to find it necessary to bash their competitors rather than doing honest work. But that should tell you whos doing the better business.

Ch
Review №4

I found this place about a year ago and went to it for the reviews. They are my go to mechanic now, I have taken my car there about 2-4 times in a year for different things as is an older model and the best thing is that they have always taken care of the problem within that day. That’s not something I was used to. Rene is personable and he knows what car I have and remembered my name after the first visit. If you don’t have a mechanic to go in Garland I recommend these guys.

Da
Review №5

Rene and Sal are one of kind when it come to Auto Repair and always go above and beyond with their service... Their mechanics are Honest, Timely, Skilled & Professional... Did I mention that they were HONEST... I dare you to find that with todays mechanics... good luck....

Om
Review №6

Fast and reliable service. Got my wheel alignment done within 30-40 min. They take care of you as soon as you walk in!I definitely recommend them.

Ro
Review №7

Rene and his team are the BEST! They are very professional and fair. He is my guy for all of our vehicle issues. Recommend to anyone.

Pa
Review №8

I am an auto insurance professional and know the ins and outs of what a quality repair facility should be. The Argueta family is professional, courteous and sincere. Quality repairs and fair prices. On one occasion, Rene diagnosed the problem I was having on the vehicle and advised how to fix it. A mechanic that is willing to not take my money on a simple fix has earned a customer for life for the fixes that arent so simple.Thank you Argueta family. You are a true asset to our community.

Da
Review №9

On my first experience I was quoted one amount only to be told another price after the had new findings.. which of course after parts n labor raise the price substantially. I brought another car in for repair was quote a price, only to once again, recieve a phn call about new findings that will raise the price $500+ dollars..had that been the case i would have went somewhere else.To top it off my car STILL SHAKES $1600+ later... good luck youve been warned.

Jo
Review №10

All of my reviews have been to places Ive gone to often. This was the first time I went to this place. I replaced my inner and outer tie-rods and struts so I needed a front-end alignment. Im not a mechanic but I know my own stuff about cars. We had a good conversation and they were respective of me even though I told Sal I dont speak Spanish.Furthermore, the alignment only took 40 minutes even with their schedule. I got there just before closing and they got me in and out in 50 minutes.April 30 2017: I took a second car in to get the alignment after I changed the front shocks. I told Sal I just changed the shocks and he gave me the regular price which I like. I walked out of there having paid $64.35 for the front wheel alignment. Thats compared to $80 at Firestone.Ive always wondered what the difference is and always make me think why those big named guys charge more for the same service. All I can think of is youre paying for the brand.

Re
Review №11

Very professional and knowledgeable. They do great work and I would recommend them to anyone needing work done on their vehicle.

Da
Review №12

Really quick.... Fair quote..... No BS and did exactly what they said they would do..... Done

Lo
Review №13

Love these guys, very proactive and professional. Reasonable pricing. Renee always have welcoming personalities very openly to educate you on your vehicle and what is needed before charging. He goes above and beyond to satisfy his customers.

Ca
Review №14

Very honest and professional service. They inspect your vehicle and quote you a price with parts, labor and warranty before doing any work to your vehicle. Highly recommend 👌

Id
Review №15

No work ethics and poor customer service

Ma
Review №16

Always professional, honest and complete the work the first time. Great owners that run the business themselves.

pe
Review №17

Went in to get a battery bolt replaced. Real easy fix but I didn’t have the tools. Told them exactly what I needed and they immediately tried to upsell more parts and labor. He said I needed a new battery without looking at the bolt or battery. Showed him exactly what I needed and then he said we don’t carry that bolt go to autozone. Scammers trying to upsell any chance they get. Beware!!!!!

Ka
Review №18

Amazing Service, honesty and reasonable price I found in Garland after I moved from Houston.

De
Review №19

I love you. A&R awesome service!# 😀😍😘🙏 👼

Ri
Review №20

Great service. Fair prices great work. Highly recommend.

Ju
Review №21

Cant say I had a bad experience but cant say it was great either. Came in for an alignment on my vehicle but was later told that parts where bad. Got a quote for $720 but theyre unable to disclose why unless I pay them $40 for the visual inspection they did.Normally, I get visual inspection free or charge or at a very low cost so $40 was hard pill to swallow. Much less the $720 to get bad parts fixed.Thats unfortunate, maybe I will have a better experience the next time around.

A.
Review №22

They were quick to find the problem and fix it, would recommend to anyone needing any type of work on their vehicles!

Je
Review №23

Very poor experience. Would not recommend.

Da
Review №24

Another outstanding job and exceptional service by the A & R AUTOMOTIVE team today. My water pump was replaced perfectly and they always go above and beyond expectation! If honesty and great customer service are important to you, I recommend these pros. They are also opening up a 2nd location in the DFW Metroplex area.

Ca
Review №25

Awesome guys!!! been coming here for years💥👍

Su
Review №26

Nice place and great service.

Te
Review №27

I will not let anyone else work on my truck! I was referred to A&R Automotive 15 years ago. They are professionals, always calling me to let me know what the repairs will cost and they have the work done, in most cases, the same day! I cannot say enough good things about A&R! It’s great not having to worry about integrity, cost, and quality when it comes to repairs on my vehicle.

Ju
Review №28

Great customer service excellent work and always happy when my truck is running great

Au
Review №29

Incredible service! Friendly, quick and fair.

Iv
Review №30

Very professional auto repair facility. I have been an A&R customer for 10 years. The team is bilingual and Christ centered.

Ju
Review №31

Very knowledgeable mechanics with great price on labor.

al
Review №32

Got a fair quote and got my vehicle up and running in a good amount of time. They’ll let you know what you need and how much it’ll be without sneaking stuff in. It’s hard to find an honest shop sometimes, but this definitely is one!

Kr
Review №33

These guys are great. If you need automotive repair or service, give them a try.

Gl
Review №34

Lots of guess work.

Ol
Review №35

Very impressive and thorough evaluation or diagnosis of the situation with professionalism. Timely delivery of service and truthfulness of the cost. Very competitive cost

Ja
Review №36

Called these guys after getting what seemed like an absurdly overpriced repair from a different repair shop. These guys not only saved me more than 50% on the AC repair, but got it done quickly and were super friendly and professional.

Mo
Review №37

They left a wrench clamped under my friends car. It was pressed up against another part of the motor causing it to squeal anytime the car accelerated after stopping. To make matters worse, the owner, after removing it, acted as though he didnt want to give us a written statement saying they left the wrench there. I had to stand outside and argue with him before he decided he would go ahead and type up a statement for us. It honestly wouldnt have been a big deal if he had apologized, wrote a statement, and told us to come back if any issues involving that piece, seeing as it was completely their fault. Yet instead we argued even after he wrote it for us! Absolutely insane.

Y
Review №38

This is a superb auto shop, I would most definitely recommend their services. They are very straightforward and forthcoming about the services they provide and prices as well. Very upstanding people!

Au
Review №39

I had to get a brake change and they made it very easy for me it only took 25 minutes and I felt like they prioritize their customers really well. I would definitely recommend A&R to everyone that needs help with their cars.

Ju
Review №40

I had some issues with my 2013 Ford Edge Sport when placing in park Dashboard would state to Place In Park. Vehicle was in Park but it kept giving me same message. Rene diagnosed issue promptly and had Ford part ordered and installed within a couple of hours. Pricing was Great and shop is up to date with all equipment needed to fix your vehicle right the first time. I also saved money by bringing vehicle to Rene instead of dealer. Thank You Rene for your Help! You have a Customer for Life here!!!!

FR
Review №41

Excellent service

Un
Review №42

Experts! I highly recommendgoing by A&R Automotive first, before you go anywhere else.

Lu
Review №43

Rene and his staff are Awesome, he got me right in on a Saturday for alignment brake pads and rotor resurfacing. Fast work, honest service, and great people all around. Thank you Rene, Love you guys!

Ca
Review №44

Ive live in Garland over 25 years and I have taken every car Ive ever owned to A & R for my maintenance & repairs! They always give me professional, thorough, friendly service I can trust. They are the only mechanic I would ever recommend.

li
Review №45

If you need a good and honest Mechanic. I recommend this place 100%

Le
Review №46

This is the best by far auto repair shop I have ever visited. The are outstanding when comes to timeliness, and price. I will only take my car here for service. They helped me with a part that has been discontinued on a 27 year only truck. Thanks A & R for your being there for me and my family of cars. You have a customer for life!!!

Ry
Review №47

Stopped by there today with my vehicle over heating. They quickly got me in, diagnosed the problem and offered me multiple options. They were fair and honest. Presented both pros and cons to both options. Will go back for sure. Good dudes.

Im
Review №48

I have been getting car repairs with this family company for over 15 yrs and they have always done great work!!!!

Ma
Review №49

These guys are the best, most affordable and dependable mechanics you will find in the area. My entire family has used them over the past 15 years. They serviced my 93 Camry several times and I have never had a problem. They are quick, friendly and just simply the best.

Al
Review №50

Beautiful building and very professional people to work on your car the whole place is phenomenal and clean for a mechanic workshop. They value their customers and they diagnose the problem very efficiently.

Lu
Review №51

Every time I go there I received excellent service. I highly recommend A&R to all who automotive care.

JA
Review №52

Great place to take your car, Rene is fantastic, honest mechanics at a reasonable price, highly recommend

J
Review №53

This shop is Great, Rene and Salvador will go out of their way to help you, I live in McKinney and they have offered to come to my location and pick up my car when I needed them. I highly recommend them, Honest, great price and they want your long term business not just a one time deal.Thanks Rene and Salvador, I am glad my buddy David recommended you guys, keep it up fellows

Wi
Review №54

Very clean shop and all the guys are trust worthy,I will forever take my vehicle there and my family vehicles also,great job guys.

Br
Review №55

These guys are honest and know their stuff. Ive been looking for a mechanic since my old place came under new management, and I couldnt be more pleased to have found A&R.

Yo
Review №56

I will never take my car there ever, its bad enough I had pushed my car their 0.7 miles to get it fixed but instead of telling me i had the wrong part for my car, they installed what i didnt need charged me more and Im having the worst problem from my car than I did when I sent it in.. for a simple fuel pump assembly what was needed was all they had to tell me. Lost $225 and me and my child have to ride around smelling like fumes and getting sick cause these people did what they wanted too...will never take my car there again

Ed
Review №57

My experience with a&r automotive was great!!! They treat you like family, and take very good care of my car which I really do appreciate. Its very hard to find good and trustworthy mechanics!

Ti
Review №58

Been taking my car there for years, they’re the best and always take care of the issue and provide a solution

Ma
Review №59

Ive known them for more then 10 yrs. You cant go wrong having them as your mechanics. They have always been honest and very trust worthy.

Ra
Review №60

Best auto repair shop in Garland. Ask for Renee and tell him I sent you.

Da
Review №61

Weve been bringing Rene our cars since moving to DFW close to 20 years ago. Live 30 minutes away now, but still make the drive down to G-town when necessary. Theyve always been honest and up-front about everything, and have never given us reason to doubt their authenticity and skill. These guys are real.

bo
Review №62

Beware!!!!!! Beware!!!!!!! Beware!!!!!! Nice guys but, they will definitely charge you an outrageous price to fix a problem that they create. I found out that someone in the shop disconnected a hose that prevented the heat from working. They tried to charge me almost 800 dollars to fix it. I declined. Then, I took it to some reputable mechanics in my area and they charged me 65 dollars. They said someone INTENTIONALLY disconnected a hose; and there was no way that that particular hose would have came loose. Now my heat works like a charm!!!! Dont let their niceness fool you! Do yourself a favor, take your car somewhere else.

Da
Review №63

Rude and late

Pa
Review №64

Great team, honest helpful creative and give you options. Been going there 4 years with 3 cars, they do great work.

Ru
Review №65

Went through 5 mechanics to find the problem with my 1995 Chevy Silverado, and these were the only guys that were able to find the problem and fix it, great service.

Ro
Review №66

I have been going to this shop for over 10 years and not once I have felt like they take advantage of me especially since Im a woman.They explain everything in details and if they are unable to explain it, they are willing to take me to the back and show me. Im able to discribe this shop in three words clean, trustworthy, and organized. I would DEFINITELYrecommend this shop if you were looking for a mechanic to work on your vehicles. Regarding to all the negative comment(s) there is on this establishment I would disagree 100%, yea its a fair price but its quality work. You get what you pay for. Also I believe leaving a anonymous review is a lack of character, you have to own up to your opinion. That being said go give them a try, you wont be disappointed!!!

A
Review №67

Time efficient. Diagnosis on point. Would recommend

Ma
Review №68

If they would only answer the phones..

Ma
Review №69

These guys are great! Theyve kept my old Passat running when I wouldve had to get rid of it.

Co
Review №70

Very great guy to do business with

Ne
Review №71

Excellent service! very clean place! very good people and people you can trust.

Ri
Review №72

Very good knowledgeable fast service .

Pa
Review №73

These guys stand behind their work, I have been going there 5 years now. Ive had lots of great experiences with them and the one time something went wrong, they made it right. Best mechanic experience Ive ever had.Had a computer problem, they had it replaced -- still had problems, but it was the replacement computer that they got from the agency. They troubleshoot it and got the agency to replace it and stood behind their work.Friendly - got my van inspected even though they dont do inspections.Trustworthy - they always want to show me the problem before they fix it. Ive been here multiple times with 3 different cars and have never been decived or even felt like they were trying to fool me. I completely disagree with the amtecdotal review read the reviews of people who have been going for years.

Sa
Review №74

Honest, fast, and affordable. The best mechanic my family and I have ever used.

De
Review №75

Been a customer for 8 years. Theyre honest and very good mechanics.

Dc
Review №76

Absolutely trustworthy and consistent with their work every time..

Me
Review №77

Good prices excellent service

Al
Review №78

My family has been using them for years! They remember our vehicles and always do a fantastic job!

Ma
Review №79

Worst service I had in a long time . My car alternator broke so I went to this place to replace it but the estimated cost was over 1300 because they added the water pump and other stuff, I told them no way I’m not doing it . They still charged me apparently for taking the part off and on the car .they brainwash people saying all kind of stuffI DONT RECOMMEND THIS PLACE !!!

Gi
Review №80

Nice please good guys and good coffee

An
Review №81

Great shop, Amazing people

Gi
Review №82

🏁💯🇵🇷

Jo
Review №83

I was recommended this shop from a friend he said that they was honest and do good work I did all of my Communication over the phones I, had my car towed to the shop that evening he explained to me that he had a couple cars in front of me so he call me back the next day and explain the repairs that needed to be done to get my car running right and he gave me two options on repairing my car because total price was going to be over 5000 K to repair everything but he explained the Critical thing that I can fix to get me back up and running and come back to get the other repairs at a later date and I also work 7 days week so he offer to stay late so I can pick up my car with saying all of that thank you again for making my experience hassle free I definitely will Recommend your business and thank again

Lo
Review №84

El personal amable, información detallada, opciones. Buen precio

Mi
Review №85

Excellent the place and the attention of the manager explained very well and the price is right I recommend it

jo
Review №86

The best

Jo
Review №87

He takes advantage of people.

Information
56 Photos
87 Comments
4.6 Rating
  • Address:324 E Buckingham Rd, Garland, TX 75040, United States
  • Site:http://anrautomotive.com/
  • Phone:+1 972-487-4006
Categories
  • Auto repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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