Service here was great! Owner and staff were very helpful and knowledgeable about what I needed to fix my issue and I was able to get my car repaired the same day. They did not make me feel like they were here just to take my money but really cared about the safety of my vehicle. I would highly recommend First Choice Auto!

Don’t bring your car here! I bought my car here for a diagnostic back in November and it’s just been sitting here since! No work was done, and they charged me for a diagnostic that told me absolutely nothing! I wish I would have gone with my first mind and chose a different repair shop because this has been the worst experience of my life. Now I’m having to have the vehicle towed to another repair facility when I’ve water literally months with this one! Not to mention my car was completely ransacked and back seat torn out. You’ve been warned.

They were honest and fair

Quality, efficient and professional service. They really went the extra mile to walk me through the requested repairs so I had a clear picture of what was needed and very importantly did not oversell me on unnecessary repairs. The quality of work and how they interacted with me and other customers in the shop gave me the impression that they are looking for lifelong customers not for a short term profit (which is very refreshing!). Overall very positive experience!

I take my 2016 Subaru Outback here. I found this place based on reviews. These guys have always treated me with respect, provide trustworthy recommendations, and only sell me parts they know I need. The few times Ive gone in there I know what I need done and without asking theyll confirm my suspicions thus leading me to believe they are trustworthy. Ive heard them speaking with parts dealers over the phone making sure they receive the correct parts for customers. Their prices are fair IMO and much less than the dealerships!

Best there is hands down cheaper than a dealership with the same quality work and half the time. Joe Mike and Kevin will always have my business as long as they are IN BUSINESS

Great job everytime.

I been coming here for 2 years already, very great price, Mike and crew are awesome.

Best auto places I’ve stumble across. All the other places charged me thousands, but this place was straight up and charge me with that was necessary. I highly, strongly recommend this place to anyone who would like to get their car fix. My car came in with a big dense on the driver fender and left looking perfectly brand new, like nothing happen. This place is amazing!!

I have gone to this shop for 18 years. I value what they say and trust their input. The prices are fair. I have never been misguided and they are always honest. EXCELLENT customer service. Your vehicle is in trusted hands. TOP NOTCH services.

Brilliant work. My difficult car is now fixed :) I have electronic steering assist instead of power fluid steering. Its uncommon and its rare mechanics know about it. Brought my car to first choice auto and they found the part and installed in a timely manner.

I have used this shop for over 20 years great service quality work at an affordable price.

I love this auto repair shop! I am new to Dallas and went here based on a recommendation from a friend. The wait time was very reasonable for a walk-in, no appointment. The staff, Mike, Joe, and Kevin, were very professional, yet friendly and sociable. The technicians worked fast and completed an overall assessment beyond what I brought my car in for. The company of the other customers was even better as we made conversation during the wait. And lastly, if not most importantly, the price for my repairs was right. No gimmicks, no surprises, just plain honesty. Initially I had gone to a Toyota Dealership and they were going to charge be $130 just to diagnose the problem.... Im so glad I reconsidered and found First Choice Auto!

They have always been so helpful. They are thorough, quick, point out anything that may need to be addressed. Pricing is fair and they are extremely nice and polite.My requirements were taken care of very efficiently. In all the years of using First Choice Auto, I have never been dissatisfied.Great service and great people.

Joe and his partner Mike are great to work with!For about 8 years, I worked primarily with Joe and he never steered me wrong with any of my car repairs. He has great communication skills and goes above and beyond explaining the situation at hand and options to get the problem fixed.Since bringing Mike into the mix, it has been a great experience as well. He is knowledgeable and courteous. Both guys show much concern and empathy to their customers.Pricing is always my main spotlight. Being a single parent, I am the queen of saving pennies. They offer value in their services.I appreciate you both, Joe and Mike!

Had my car towed to this place to have it repaired thought I was going to Top Choice Auto and it kept giving me First Choice Auto went to pick my car up and found out it wasnt at Top Choice it would ask first was at first choice they prepare my car is not the same they had oil fingerprints Parts all over my car never never go to this place Im grateful that my car is running but I just dont feel comfortable and it as I would have if it had gone to Top Choice Auto on Forest Lane not First Choice Auto not my first choice ever

STOP !! ... going to anyone else for all your automotive needs. These guys are the best !Joe, Mike, Kevin and Mr. Pedro are a class act. I recently inherited a 2001 Ram 1500 from my father, after his passing. While it was fine for an 88 year old man to drive to the corner store and to church, it was in no condition to drive on DFW highways. They have made major and minor repairs to the vehicle for less than half the cost of City Garage estimates. Mike has filled Joe’s shoes, (while he is out on a well deserved vacation), with excellence. They even threw in some additional repairs as a customer service !I have been a customer of First Choice before they were First Choice. In 1989 they were Swami Auto in an old gas station where Taco Cabana is today. I worked down on Plano Road at the time. I moved to Oklahoma and now to Arlington and have been with First Choice the whole time. They have repaired 8 different vehicles of mine over the years, in addition to several other friends I have sent there. Not one complaint.

WOW, this shop is the best, customer service (Mike), the work they did to my car, (the employees),sorry I didn’t get the names, very professional,amazing, I recommend this place to everybody. Very, very pleased with the job they did, thank you.

This place is a wonderful hidden gem. I have been playing way too much at dealerships, and didnt even know it until I came here. They have price match, they get things done in a time efficient manner; and they even let you know what repairs are urgent, and which ones yo can wait on. Great bang for your buck!

Best ever local mechanics. Ive known them 30+ years now. They are friendly and do a great job at fair prices. They will even explain when you dont need expensive work done, such as repair something instead of an expensive replacement!! I trust them and will always use them instead of rip off dealerships.

Checked out a car for me prior to me buying it. They were very thorough, professional, friendly and very reasonably priced. What more can you ask for?

Great customer service. Was able to get my car repaired same day at an extremely reasonable rate. Highly recommend. A+

First Choice Auto is a place to choose as first place as far as car repair is concerned. I have been here twice, their service is good, price reasonable and staff are very friendly. Their work is reliable. I recommend the company to anyone and you will be glad you did.

Ive been coming here to do oil change and fix my car many times. Mike is very helpful and knowledgeable. Reasonable price and big discount if youre a regular. Great mechanics and will fix your car in no time. Id recommend this place to my friends.

A diamond in the rough. This is how I can describe first choice auto. Its definitely a great place if youre looking for quality, professionalism, and good prices. The people there treat you very well. I cant sing first choice autos praises enough. If youre youre looking for a good mechanic shop at a good price, Check them out.

Great people & even greater quality of work! They treat me like good family every time. Mechanics are very skilled! I really appreciate the staff!

Car was banged up really bad. Went to several shops, but all of them I visited were reluctant to help me. Thankfully, this shop was polite enough to provide service to repair my vehicle at a VERY generous and reasonable price. I would recommend them to anyone. DEFINITELY deserving of a 5 Star rating and NO ONE can say different

I had a little collision and brought my car over here. The guys really helped me out, got it fixed in time. Communication with Kevin was clear and honest, they dont try to hassle you and I got a really good deal for my repair. I will definitely be doing business with them in the future.

Came here for a very bad oil leak and they fixed it

Kevin, Joe, and Mike are totally AWESOME! I so appreciate their honesty, impeccable work, and great prices! Their customer service is also AH-MAZING and theyre easy on the eyes, too, ladies! 😉 Thanks guys!

Great service. You definitely get your moneys worth 👍

These people did a real good job on my car, and when it was more work then Joe originally thought he kept to his first estimate. That speaks to a level of integrity you dont find very often. They were very friendly as well. I will definitely be taking my car back to them.

Incredibly fast, professional service. Im really blown away. And the price was totally reasonable! Thanks so much, Mike and friends!!!!

Mr. Mike at First Choice Auto was so exquisite and professional. He was very informative on what need to be done to my vehicle and how the procedures work. Took my car to there shop at 8am and they had me back rolling that evening around 5pm. I am very grateful for them.

I would recommend this place. I was referred by coworker and started doing basic repairs like inspection. Staff is friendly and gives personalized service, not like another number. My car recently broke down/transmission. They guided me through process with minimal stress at a reasonable price. Best part is, my car drives like new! Only place I go and trust. Thx 1st choice

They are always helpful friendly knowledgeable. they re pair only what you need no hidden up charges. so surprises.

Amazing repair shop. I have have several much needed repairs done here and Im very happy with the service and repairs made. Very skilled technicians, knowledgeable staff and fair pricing. I trust First Choice Auto exclusively and would highly recommend.

Great customer service came in with a few problems with my car left with none. Customer service is very professional. They offer you coffee as you wait, as well as provide you with comfortable seating while you wait.

It was great

They were extremely fast and I am very happy with the outcome. My first experience using them and I will be going there from now on. Also fair prices and great customer service.

Great service.. Very friendly people.. The prices are very reasonable you wont ever feel like you have been cheated out of extra money. 🤙

This location of business is exactly what it says it is FIRST CHOICE. I tried to go to a different shop for my car because it was convenient for me at the time and all I did was waste time, and received false information. I then went where I was supposed to go in the first place. Joe has been helping all of my family and friends for many many years but I had a honor to be helped by his brother Mike that did nothing less than what Joe would have done. Mike helped me out tremendously and stuck to his word and his plan. If youre looking for honest and trustworthy people with your auto works, Joe and Mike at First Choice Auto are definitely it!

First Choice Auto is a great mechanic shop and it should be your 1st choice when deciding on a good mechanic. I absolutely love the fact that whenever I need car services done, l will not get ripped off by these guys. My sister has been dealing with them for about 10+yrs. and has NEVER had an issues. And for those Mercedes owners like myself who is/was paying high prices, well First Choice is the place. My car is a 2011, 90K miles and nothing but a battery replaced and the regular service jobs. I am not doubting any other mechanic, but l am only familiar with the quality of service here.TRY FIRST CHOICE AUTO AND YOU WILL BE PLEASED !!!!!!👍

HIDDEN GEM! TELL EVERYONE YOU KNOW ABOUT THIS PLACE!!! Joe and Mike ( the mechanics ) are reliable, trustworthy and reasonably priced. Coming from a mechanic thats major in this world today. Thanks a lot Joe and Mike ( the Mechanics) BEST MECHANICS IN THE NORTH DALLAS!!!!!

Quick and fast professional service. And mainly it’s very affordable.Thank you! Mike.

I was very pleased with the body work they done on my vehicle. They called me on everything they needed to do so I could come by and look before starting the job. They replaced my bumper, hood, front headlights, radiator, condensor, fan assembly. The total cost stayed the same when I dropped off my vehicle, no surprises when I picked up my vehicles. I will refer them to family and friends and will be giving them more of my business.

I Just Bought A New Car From A Car Lot And Ive Already Had Many Problems But I Found First Choice Auto Down The Street From My Home And Its Probably One Of The Best MECHANIC SHOPS. Mike Is A Great Person He Works With You And All The Employees Here Are Trustworthy And Honest. And They Make Sure Your Problems Are Solved Before You Leave. I Would DEFINITELY Recommand This Shop To Everyone Including Woman. Because Most Of Us Know Nothing About Cars And While They Are Working On Your Car They Are Also Teaching You As Well.. Great Shop It Really Is

Crooks! Took my car in knowing and telling them what was wrong with it but they refused to listen and instead wanted to change all kinds of unnecessary parts and on top of that charged me $150 just to look at my car! That is outrageous! Only go here if you want to be ripped off and spend a lot of money for nothing!

I had AAA tow my car to this shop per my fiances recommendation .. I was leaving work and my car wouldnt start after I had been running the air in accessory mode for about an hour. AAA gave me a jump, but told me my alternator was draining my battery and I would still need to be towed even though after the jump my car started. My fiance and I went to the First Choice shop yesterday and Mike was truly amazing. He diagnosed my car and determined it was perfectly fine. Battery and alternator working well. He could have easily charged me $$$$ despite my car being fine. Thanks Mike! Remember our names, we will be back (hopefully no time soon) :D-Ándria Morgan & Freeman Griffin

Mike and Joe are great. Good honest people. I cannot stress that enough! An honest Mechanic is a loss artform and these guys have it here at first choice auto! Always on time, Always above the standard in everyday and major car care needs!!

I come here all the time for just about everything. Everyone is nice but the owner (I think, I could be wrong) an older guy who always sits in the front always takes care of me. Super nice, respectful and very knowledgeable about everything, he doesnt try to take advantage cause Im young and dont know anything about cars. My dealership told me I needed a new battery one time and I said no, let me check and see what he says first. He confined they tried to feed me bs and honestly he couldve said I did and took my money then and there. He told me a price so cheap one time he looked and couldnt believe he gave it to me that cheap. His brother is helping him now and hes nice as well. Very honest people and I never had to come back because something they fixed wasnt correct. Ive been coming here for years.

They had great service with us. Let us know everything wrong with the car and the prices are reasonable. And I can say that I’m coming back for anything that my car needs

I was guaranteed they had cars for $1000 down. Been at childrens with my son getting test done.. I was guaranteed to get in a car for that price I was even walked to the car that was $1000 down. Then it jumped up to $1500 That was ok I guess wasnt what I was told on the phone to get me in the store! I was told I could give $1100 and pay the $400 Friday witch it was more than I wanted to spend. Went threw the process then all the sudden they wanted $1500 up front! Guess sales people will tell u what you want to here to get u in the door . Sale lost over $400. Make sure you are told the truth before you put yourself in an inconvenience..the Lexus has been being drove by the manager daily. Salesman Chris told me it was for $2500 down but its been there so long they dropped it to $1000! No one seemed to be on the same page . BEWARE!

This is my second time coming here. Their prices are very nice and will work with you if you can not afford the repairs. The repairs are fast and very reliable.

Ive been there many times, Kevin and Mike are really professional, knowledgeable and helpful. They took care of everything really good. They know how to treat a customer. I highly recommend this place.

I RECOMMEND TO COME HERE ! Mike is a great person! & got my car fixed ! Works on my car all the time no problems

As a first time customer I was a little nervous to leave my car here but when I picked it up I was so impressed. My car was rear ended by a large truck and there was a lot of damage. The guys were so great here and my car looks amazing,in fact the paint job looks better than when I got my car!!! I would totally recommend going to First Choice Auto!!!!

My mother and I have been going here for years. Joe and Mike give the best customer service. These guys always take care of us in a timely and professional manner. I have no plans of going anywhere else.

Great place very affordable and great work

Does a very good job at a reasonable price. They will only work on necessary stuff and not extra things you dont need. Very honest.

I love first choice auto they have worked on two of my vehicles. They always had my vehicles ready in two days or less with the best price in town thank you guys for everything

Excellent service in a timely manner. Price is unbeatable too. If you need your car fixed this is the place to go.

Hey guys! Please don’t be deceived by these five stars ranks cause they are their own people talking about their favors. This place sucks they fix your car’s problem but they break different parts and tell you what is going to happen to your car. Do not trust these ignorant people.

Fantastic experience! Im always hesitant when dealing with mechanic shops but these guys were straight up and honest. I would highly recommend!

UPDATE: You were right I inadvertently had it under the wrong place. I was wondering where my review was when I looked for it under their name. My sincere apologies. Thanks for the prompt to check.

Great experience. Great customer service, transparent pricing, very quick work. I was nervous about finding a mechanic around here and Im glad I paid attention to the reviews.

Ive been a customer of Mikes for almost 5 years since K automotive and am always pleased with all aspects of the work. From body to engine work, Ive probably saved thousands of dollars on repairs. Recently the dealer wanted to charge approximately $1000 for repairs on one of my cars. I took it to First Choice and saved $450!

Excellent service and theyre honest and not try to give you the run around

Went to First Choice Auto with the issue of my coolant light constantly coming on. The owner knew what the problem was ( I needed a radiator flush to prevent the car from constantly overheating) right away and got me fixed up in a reasonable time with great explanation and customer service. Will definitely go back !!!

I am a customer.. and I have a receipt to prove it.. this guys are the worse.. talking about three generations... of you really wanna know the truth about this disgusting place.. hit me up in my inbox for details and receipt to prove that I was a customer here and spend over 5000$

Great customer service and reasonable pricing.

Great Customer Service And Good Work And I Recommend My Family And Friends To Come Here

Great service and excellent customer services and also awesome people thank you so much for everything

I have always brought my car to Joe and Mike because I know they will fix my car and tell me exactly whats wrong and what it will cost. I love the service and the honesty of these gentlemen!!!!

I highly recommend First Choice. I have been a customer for over 20 years. They are honest, get the job done fast and are very reasonable.

Great shop and Great service from Mike, everyone does a great job, will keep coming back for any other help

I was very pleased with them, the guy was very nice and honest.I was having electrical problems and I brought in my car and they got it fixed within the hour for a great price10/10 recommend this place!

Joe, Mike and Kevin are simply the best. Thanks so much!

Great people with professional staff! I love my new car!!!! highly recommended!!!! they were fast to respond to my questions and very helpful.

The r good to record so that if u want your car to work good go that

I love this place i wouldnt bring my car to any other shop..they are reali friendly and work well with you on any type of situation...ive bought my car here about 4 times now and everytime they got me in and out without a problem..there also the best prices around i dont think ull find cheaper..

Honest and professional manager and experienced staff.Highly recommended

I accidentally came into this shop looking for help with my car... I saw a bunch of guys and immediately said theyre gonna rip me off cause Im a lady... Well its the opposite.. Theyre pretty cool, funny and provide more assistance than just taking your money... Mike is the balled guy lol hes fGreat at customer service...then I met Joe looks like victor Newman from the young and restless... Anyway these guys know the business and educated me .. I was lost but Im found lol thank you guys

First time going n this morning .Customer service Awesome. Very nice people n I would Recommend them

This place is awesome they keep their word and take care of their I prefer no other place...!

They are really good people especially mike he helped me out a whole lot ...they make u feel comfortable and welcomed and its really nice and clean ...they do a wonderful work with your car ..thanks so much guys!!

First choice auto is definitely a go to. They take care of your car really fast and really cheap

Great customer service. Mike was very helpful.

Fast and straight forward. They fixed what was broken and didnt try to upsell me on every slightly worn part on my car. We will be using First Choice Auto for future repairs.

Excellent customer service, excellent car service

Ive been coming here for over 10 years and now Im family. My kid bought his first car from here and I love this place!

Im so glad I found them, great service, very convenient. Also very affordable.

...best place to get your car fixed, customer service is great, neat and clean job. Well done first choice auto crew.

Very professional and timely. The guy very helpful and the price was very low

Poor customer service...a group of what appears to be immigrants who dont know how to conduct business in a professional manner.

I use This facility for all my family members auto needs whether body shop, mechanical repair or car buying . They superseded my expectation every time . I love their NATIONWIDE WARRANTY and their workmanship.

Pls stay away from this store.. they have a problem with a generation talk.. pls be careful

These guys took grate care of me and my car. They helped me from beginning to the end. They took my wrecked car and nade it look barand new. Awesome customer service and awesome work quality. I highly recommend the First Choice Auto for your car repair needs.

I was using dealership for my auto services till some one referred me to these guys and I see why . There service is swift and prices lower than I expected . comfortable waiting area and pleasant staff .

This auto repair location was absolutely awesome, timely, and efficient... Thanks guys!