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Automotive Innovations & ALIGNMENT
308 W Avenue B, Garland, TX 75040, United States
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Automotive Innovations & ALIGNMENT
Comments
ry
Review №1

Best shop it town. Excellent pricing on labor. You get what you pay for and thats excellent service. Everything from tires to full out modifications. They take Great care of you and your vehicle.

Na
Review №2

Under new management with employees that can’t seem to do simple oil change. Gave them a 2nd chance with different employees and still managed to mess up a simple fluid refill. Soap or some sort of residue in my windshield wiper fluid.

Da
Review №3

Ive been coming here for years, they are very nice and professional. And as a women I can trust them. I mostly come for the affordable oil changes.

Qu
Review №4

Happy with the service. Air con was not working well. Wanted to check with someone trustworthy. Explained the issues and gave upfront cost. Then cleaned the AC and did some usual work since when performance is good, though need to do some additional work done. Dough is a great person. Good service and behaviour. I would always go there for other mechanical works. Was recommended by his brother where I went to repair a punctured tire. There are so many automotive places in Garland and its hard to get satisfied. But you got to start somewhere and my starting wasnt bad. Thats my place to go.

Ma
Review №5

This is a very good shop! Very informative and they are very good about catching any other issues that might of went unnoticed!! Very Professional and they do right by the people Harold is amazing n I will be coming here for any future repairs or maintenance on my vehicle!

Sh
Review №6

This place is awesome... Doug helped me and I couldnt ask for better service. He even spotted a mistake that the previous shop I had taken my car to made and fixed it at no extra cost. Absolutely the best in the business.

Di
Review №7

Best place to get your auto repairs done. Never had to return for the same problem. Love there prices too. They have new and used tires as well. Need tires for any Vechicle they can get all sizes and all brands. 👍

Ma
Review №8

Initially went in for an alignment and was very satisfied with the customer service. Went back a second time to get my AC refilled. Very professional and helpful!

Je
Review №9

I had so many issues with my car previously and happened to bring it to this shop. I felt like they were so honest with me and appreciated how fast they were.

Za
Review №10

Excellent customer service, they have always been able to help me with all my vehicle needs. Doug and Billy stayed late to help me do some wiring on my truck. Very friendly and personable..great guys. I would highly recommend them. Thanks again!

li
Review №11

After several past repairs at competitors in Rowlett and various other locations ad well, finally got a diagnoses and repair of my cars issues. These issues should have been found by previous repair shop. Thank you Doug and the rest of your team!

Ma
Review №12

The original owner Doug is out sick 😷 due to covid and the person who is in charge there now has a bad attitude and is root to the customers he is not a good management i well not go back to that place until Doug comes back poor services

Di
Review №13

I absolutely love this place! They have taken great care of me and are the nicest people! They are very fair and their prices are extremely reasonable. They dont try and over sell either which I love! And also they do KEY Programming.

Ha
Review №14

These guys are great. They worked quickly. Their prices are amazing! I got a quote from another chain mechanical shop to fix my blinker and they wanted $280 to fix it. These guys did it for $25! I will definitely be going back. Its good to know there are still honest people out there.

Ma
Review №15

Called an hour in advance for an alignment appointment and was told 3:30 to come in. As soon as I got there at for it, they pulled in a car in front of me and said it would be another hour. I just left. Very unprofessional and I wont be returning.

Gg
Review №16

Yeah dont go here they rigg up prices and mess up ur car, i had an oil change and they cracked the oil pan

La
Review №17

They did an excellent job great price time was perfect I would definitely come back

Je
Review №18

Good work. Always has me satisfied when I walk out the door! Good prices!

Te
Review №19

Stopped at this Auto Repair Shop to get some Air in my tires.. Didn’t know which Tire needed Air so I asked the Employee if he could put air in all my Tires.. He said yes.. After leaving my Tire pressure light never went off. After work I stopped at a different Auto Repair Shop to get Air in my Tires.. My Tire pressure light went off instantly.. which led me to believe this guy never put Air in my Tires.. I will never do business at this establishment.. If I can’t trust your word about putting air in my Tires.. I definitely can’t trust you too do Honest work on my Vehicle.

Sh
Review №20

Good guys. They know their stuff!

No
Review №21

Took my car to get an alignment on Friday. When I left my car still pulled right & my steering wheel logo is still not completely centered. I called today (Monday) and the manager Doug, who worked on my car, told me it was going to be my tires. In which I corrected him because I just bought brand new tires. So then he told me, it’s probably going to be your suspension. I did not take my car back because I had a feeling once it was up and being checked out again, they would’ve wanted to charge me an extra amount for something my car doesn’t even need. I’ll be taking my car to my usual mechanic. They were really nice when I got there And over the phone, but I just won’t be doing business there again.

De
Review №22

This shop always hooks me up with a great price, good quality work. They are honest and I will continue coming here.

Ec
Review №23

DO NOT TAKE YOUR CAR HERE FOR ANYTHING !!!! These people barely have any clue on what they’re doing !!!I brought my car to get fixed here I got it back even WORSER !!! After 3 weeks of driving my car my engine & transmission ended up blowing on me in the highway I had to call the firefighters to cut the fire out !!! I talked to the owner & he was very rude told me that my warranty was over when he clearly told me I had warranty for 3 months, I should take this to court I really should but I don’t have time for all that ! I’m currently making payments for the car while it’s totaled !!! THIS IS NOT A JOKE !!!! THIS IS SERIOUS!!!! DO NOT BRING YOUR CAR HERE !!!!!!

Ra
Review №24

They truly are awesome!! They not only do exceptional quality repair, but their honesty is one of their plus plus!! I was done with shops.. I saw shops as greedy. Hes turned that around he as in the owner!!

Fr
Review №25

Automotive Innovation Is The Best Place To Take Your Car I been Take My Cars Here Since 2016 From JC, Doug And Azzikio They Are Professional And They Know What They Do, I can Refer Any Body To This Guys, If They Tell You To Came Get Your Car Tomorrow Sort Time Its Will B ready

Si
Review №26

Doug is awesome! This place goes above and beyond with excellent speedy service! A+++++

Da
Review №27

My alignment came out, and now my steering wheel is off, not a hard job

Ma
Review №28

AVOID!!! KEEP DRIVING, PLENTY OF SHOPS AROUND!!Brought in my vehicle to this establishment due to a hesitation problem when accelerating. I explained the problem upon arrival, so they could diagnose it further. My first contact was with Zeki - he rode and drove the vehicle with me and diagnosed the problem as possibly being bad gas or something with the fuel system. Upon returning to the shop, Doug (I believe a manager or owner) and a mechanic who I think is called Chad, came out. Zeki explained the problem, and the mechanic proceeded to hook up a machine to the car. He explained to me that there were no codes being given by the machine, but when the problem was explained they concluded that it was in fact, the fuel pump. They advised I would have to leave the vehicle, which I had no choice but to do. I returned when they said they were able to fix the problem, they even stated they test drove it and it was fine. I returned, and paid $683.95 to get my now fixedvehicle returned to me. Imagine my surprise when I drove it off the their lot and the problem was still there!I brought the vehicle back right away. I explained to them that I had come in NOT REQUESTING A NEW FUEL PUMP, but for them to fix my hesitation problem which they misdiagnosed. They assured me they would fix it, and I left the car. The mechanic, Chad (I believe) drove me back home and hooked the machine up to the car the whole way there. He agreed he felt the hesitation. He drove it back and kept it overnight. The next day, they called me to tell me I needed to do a full gas cleaning service, and replace the spark plugs, all of which was NEVER stated originally when they first diagnosed the problem. They proceeded to perform the service, and I was frustrated as I had now taken time off of work to go back and forth with them. They called me back and said car runs like new, we test drove it and its perfect. Again, I picked it up, having high expectations of a place I thought would be a reputable mechanic shop. Imagine my surprise once again when the problem manifests itself after not even 2 blocks of driving it off their lot! I call them immediately, and Zeki assures me THEY ARE VERY SORRY AND THEY WILL TAKE CARE OF IT. So I drop my vehicle a THIRD TIME - their response to me after keeping it a half-day again is that they do not know what the problem is thats causing the hesitation, and that they cannot fix it. That I should drive my car as it will NOT FALL APART ON ME because no codes are being thrown by the diagnostics machine. They advised me to come get my car, with the problem still being there AFTER $1100 of expenditures at this shop, and after days of going back and forth! I obviously let them know I was extremely disappointed and frustrated that they had made me pay for repairs that they assured me would resolve the issue when it never did, to what Dougs response was well you needed those parts anyway, theyre IN YOUR VEHICLE NOW. Seriously? I never came asking for them to replace my fuel pump. I never came asking for them to replace spark plugs and do a cleaning service. I came to them, with a specific issue I needed resolved (the hesitation at acceleration) and they performed a diagnostic and repairs that were done so TO FIX THE ISSUE I ASKED THEM FOR. This has been an incredibly expensive and exhausting experience for me and I would like nothing more than to get my money back so I can take my vehicle to a reputable shop where I can make sure they address the issue they claimed to have fixed -- twice.

Do
Review №29

Fast service for my car inspection.

Jo
Review №30

Great work and fast.

Ma
Review №31

Amazing, personable AND friendly service. Doug is literally the best

Di
Review №32

Very good service .Good prices .Very processional and it seemed like they really care

Im
Review №33

Best and honest mechanics around - you will not be ripped off and they do great work.

Ro
Review №34

Great work took care of me

An
Review №35

Been take my cars here for 17 years honesty people

La
Review №36

These are my go-to guys if I have a problem with my vehicle I know it gets solved thanks to Zeki

Mi
Review №37

They messed up my homies alignment and wont man up and fix the issue 😤😤

Sh
Review №38

Great service good prices!Very friendly staff

Qu
Review №39

Great service and nice guys too.

Ja
Review №40

Quality Service and Great Staff

Be
Review №41

Great service!

lu
Review №42

Professionals I only did ok I change here

no
Review №43

My car is in for upper and lower ball joints lets see what happens @ 10am to timing

sw
Review №44

Has changed owners. Now a tire shop. Not the same place...

El
Review №45

Excellent for State Inspections

Ju
Review №46

Im on my

Ze
Review №47

Very friendly service and a great value!

J&
Review №48

They did a bad job on my truck I took it to alignment and it was worse than it was

Om
Review №49

First time but its ok

Information
52 Photos
49 Comments
4.2 Rating
  • Address:308 W Avenue B, Garland, TX 75040, United States
  • Phone:+1 972-494-5100
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car inspection station
  • Diesel engine repair service
  • Engine rebuilding service
  • Mechanic
  • Oil change service
  • Radiator repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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