Great service and pleasant people, and the older washer works much better than the broken down newer one. I would recommend Discount Appliances.

Over the past few years, I have purchased several appliances from these great people and I have had a great experience every time! They have solid appliances at great prices and their delivery and set up has always been on time, courteous, and professional.

Saved me a ton! Stainless kitchen looks amazing.. Would highly recommend

We purchased a washer, dryer and refrigerator from them last week. Kayla nearly loaded all three by herself! With any refurbished item, it runs risk of being defective. Its a chance you take even at major retailers. I called Kayla, let her know that my washer was not spinning out. She gave me two options which were also on the bill of sale so I was well aware of them. The first option was to bring the washer up to them and they will have a look at it. The second option, which is what we chose, was to pay a $65 service charge for them to come to our home. She took my payment over the phone and put me on the schedule for Wednesday of next week.I could not be happier with the process. Everything was very transparent open and honest. I get the sense that they are very humble and not just out for a quick buck. Which is why I will buy from them again.( in 2 weeks because I need a stove too!)The dryer purchased, is exceptional. It can dry things very quickly makes no noise other than normal dryer noise. Ive gotten a load of towels dry in half the time it took my old dryer,( approximately 20 minutes).The refrigerator works like a gem. Was very clean. The top keeps everything Frozen, the bottom keeps everything at a perfect temperature. And thanks to Kayla it was the right size. She was very knowledgeable about all products especially the refrigerator because I would have purchased one that was much larger than the space I had at home.So after reading all of the reviews and some of the reviews people left. I feel as if they just communicated better with Kayla and her partner that they would have been just as satisfied as I am.At the end of the day we are all still people and appliances are a lot like us. They are not always perfect but Discount Appliances will do what they can to make this right and I appreciate that.

After paying over $600 for a used washer and dryer and $75 for delivery the dryer stopped working approximately four months later. I called them for advice on how to possibly get it fixed and got a dry not sure how I can help you maim. Shouldve saved my money and bought a new set. Lesson learned. 😞

Hard working, relatable, straight forward, and quick. Definitely appreciate them delivering, installing, and removing my old ones. 👍

I had called to see if they were interested in my used washer and dryer (I’m getting a new one). The first woman I talked to was incredibly kind, I had zero problems with her. She told me to send pictures of our washer and dryer to a number and they’d give us a quote. I sent the pictures and never heard anything back (no big deal, I know people are busy). I called the next day and a man picks up the phone. He claimed that he never received pictures. I tried to say “no big deal, maybe I had the wrong number” but he interrupted me and grilled me with questions about the appliances. I wasn’t sure on some of the terminology he used and asked him to explain because I wasn’t sure. He straight up laughed at me and said “you seriously don’t know what a .... is?” He was incredibly rude, condescending, and misogynistic - all I was trying to do was give this place a washer and dryer for free. I remained polite the entire time, but as soon as he heard my voice I didn’t stand a chance. At the end of the phone call, he said “oh I did see your pictures, I’m not interested” and hung up (also contradicting his initial claims). I can’t attest to the quality of their products, but there are definitely better places in Gainesville that you can go to and receive MUCH better service.

I was looking for a double oven stainless steel stove. They did not have one in their store but they found me one the next week. I have had my stove now for about 2 weeks and I absolutely love, love, LOVE it! I will highly recommend them to anyone in need of any appliances.

I called them and asked if their refrigerator was running, and they ended up selling me a new one after I chased mine! Silver tongue salesmen and honest work. Also, the women who work there belong in a centerfold.

I purchased a washer and dryer set from Discount Appliances as I have been out of work for a few months (despite being in a good profession). Their price was a good $200 less than a regular store for a comparable set with delivery. Truth be told, I was disappointed after my first use of the washer and dryer I purchased. I then read some less than stellar reviews and was worried I had made a mistake not spending the extra $ at a regular store. However, I contacted Kayla (owner?) regarding the issues of 1) My dryer making a loud, high-pitched noise during use and 2) Water not draining from my washing machine during the rinse. Within a couple of days, Kayla and her partner came out and spent a good amount of time figuring out and fixing the issue of the dryer noise. They came out a SECOND time to help with the washer issue, which turned out to not be a problem with the washer, but the actual drain line of rental property. Kayla and her partner figured this out and came up with a solution for it anyway. Since, the set has been working fine. I am grateful that Discount Appliances was an option for me during this period of my life and that Kayla and her partner DID care about me as a customer! Thanks guys.

Bought microwave found out that the door will not close properly so it wont work. Called to ask about it the reply was I dont warranty microwaves. That was not what I was told before I paid 125.00 for it. I feel I was lied to to get my sale.

Absolutely WORST customer service I have experienced, WORST!I bought two stoves and a fridge. Couldn’t fit the fridge on my trailer so I said I would come back. It’s now been a month am still no fridge. I was told by lady to come Saturday at 11:00 am to pick up this weekend. This was the third week / attempt to pick up fridge. I get there and no one is there. I call number, voicemail is full and no on returns my call. After calling the number 10-15 times finally a man responded, no name, and said he didn’t know anything about 11:00 am apt. But that he was out making deliveries and would be by the store between 12 and 1, to call him back at 12:30 to see where he was. I called at 12:38 and no answer again. After several calls the man finally answered as if he is frustrated. He then said about 30 more minute. 1:00 rolled by 1:30 rolled by, and crickets. I call, no one showed up. I called the number over 40 times and no one picks up. I guess I’m out $450 bucks they just robbed me out of b/c it appears they have no desire to give me what I already purchased. Buyer Be Ware in deed!Rev

Well...had a good experience at first...then terrible experience. Brought over 4,000.00 worth of appliances with these folks. Washer had a bad transmission and they never returned my call to help with even a service call ... Ill never buy anything from them again. NO RECOMMENDATIONS here... so disappointed !!!!

My boyfriend just bought a fridge/freezer combo from this store, he spent well over $1600 on it and the freezer wont make ice, he has called several times to see if it can be fixed or if he can get his money back. I hope this store based on the past 50 wonderful reviews will please let him know what they are able to do because $ 1600.00 dollars is allot to pay for something that hasnt worked from the very beginning. I realize that the owners have had a family emergency several weeks ago... but I would really appreciate if they can contact him to let him know what can be done. Its just bad business to let everything go without a single word about it. How long does a phone call or text message take after all?

We moved here in August of last year. Desperately needed a washer and dryer but didnt have the money for a new set. Seen their add online and stopped in.They are amazing!! Bought a beautiful front load set for a great price. They delivered it and set it up. Just bought a home and will definitely be using them again for all we need.

Warning there selling defective merchandise retain with no warranty

The nicest people work here and everything was great

We felt very welcomed from when we opened the doors! They were able to listen and let say what we needed and our price range and didnt try to make us spend more then we wanted! Very nice and answered all our questions! We will for sure be returning when any appliance is needed! Great prices and great customer service!

I was extremely disappointed by this company today. I looked up your store hours on line and it said 10-5. When I drive 45 min to your place of a BUSINESS I expect it to be OPEN. Not a sign saying closed until 2:30. It’s a business and I expect that you have a enough staff to be open at 11:30. I will never ever come back. I spent my money with a very great reputable company You missed out on my 2,000 cash purchase today!

My wife made a list of features she wanted including brand name. That was the easiest shopping for a washer and dryer in my life... seriously! Were very happy with our Kenmore set and the same day delivery service. The owners shoot straight with you and were a big blessing today!

I purchased a refrigerator in October for a property that was being renovated. I told the salesperson that I did not know when the renovations would be completed. She told me they would hold it until I was ready. I recently went to collect my refrigerator, but they had sold it. I was never contacted. I am now out $400, and the owner refuses to call me for resolution of this issue. These people are not honest. Do not buy from them. I guess I will have a judge tell them that this is not good business practice.

I bought a washer and dryer set in September 2018. Washer stopped working after only 5 loads of clothes. I have not contacted the store because it was made very clear they only guarantee the appliances for 30 days. Should have gone somewhere with better warranty or bought new. Sucks to be me😭

Great service called because my refrigerator stopped working and they got me a same day appt. for a in home service call. they charged me way less than other companies and was super friendly and very helpful will use again

Amazing people great store to buy appliances. I had five rental properties that needed appliances asap they had everything i needed and also offered delivery. Prices where great and the best prices i found in town. This is my new go to appliance place.

I had a great experience, they were very friendly, very helpful, and really cared about my satisfaction and not just to make a sale !!! I will recommend this business to every one. Great prices to. Just want to thank you all at Discount Appliance!!!!!!

I called to have a service call for my washer being broke. They came out and spent two hours fixing my washer for a great rate. Thank you for your time and honestly. Such hardworking guys thank you again so much.

Great deals and very friendly service. I even had a few concerns with my washer/dryer set and they went ahead and replaced a cord and made sure i wouldnt have any issues. 30day warrenty, too!

Amazing customer service same day delivery. highly recommend to anyone. i need appliances and did not want to spend alot of money i found everything i needed and got a great deals thank you so much

$269-$279.00 washers and dryers

Thanks for the 5 star treatment whenever Im in search for new appliances!! You guys ALWAYS do me right!!! Youve got a customer for life!!! Discount Appliances is the Best in the business!!!

These guys are wonderful. They delivered and set up. I really appreciate all that they did and will definitely go back

I was so excited to give the mom and pop shop a shot. And as far as getting a washer and dryer to my house in a timely fashion they were amazing. But 2 weeks after both appliances started acting up. it took me 3 weeks to get in touch with them to come out and repair them. At that point the warranty was expired but they sent someone else out anyway. A very grumpy gentleman showed up at my house. He fixed the dryer but said that there was nothing wrong with the washer after assessing the situation for 3 minutes. My washing machine is still only spinning clothes 25% of the time. So I am out over $300 and I have a washer that doesnt work and I need to hire an outside repair man to come and fix. I should have bought new.

Amazing service went above and beyond for me and my family. Highly Recommend.

Great service, quality product, speedy delivery. Best in the area. Thanks for helping us find our new additions to our home

I bought a washer in November of 2018. Was delivered and didnt work. Washer was picked up and a loner was dropped off until mine was repaired. Loaner has leaked since the day it was dropped off. In December I started calling finally in February I got in touch. Mine cannot be repaired. I was told to call back on friday. Started calling again along with going by the shop. Last week I finally caught the lady there. Left my number. Still no call. I get an excuse of family emergency every time. Worst owners ever. Will never buy from here again. Starting the paperwork to reverse charges and reporting the to the Better Business Bureau.

Nice home town feel. Great customer service, prices,and selection!Thank you Kayla and Mike! 😎

This guy is very rude! If you want to be treated like a dog, go for it. One thing he did very good: charge you money.

Smells like cigarettes inside their store

Amazing customer service. fast appliance repair and great prices

Stay clear of these people.Bought a refrigerator,within a week the bottom warms up to 52 55 degree`s,and the freezer coils freeze up into a block of ice.They gave a 30 day warranty but to use the warranty you have to bring the unit back to them,or pay a $65.00 service fee.It was a pain to get it into my house,I had to ask a friend to use their truck.etc. Avoid these clowns...A customer shouldn`t have to pay ANYTHING when something is under warranty.Whats a customer suppose to do with all their food products while you have their fridg...Shameful customer service.

Honest people i found a washer i really wanted they had in the store and they checked the price at other stores to see if i was getting a great deal i did my research and found i got a great deal on a washer from them. thank you again i love my new washer.

Make sure you read their fine print. However the problem with the one we bought was from day one. No warranties after 30 days and if you pick it up you have to return it so they can supposedly fix what should have worked properly to begin with.. Thinking of the french door refrigerator we bought they claimed it worked perfectly and my husband had to buy an ice maker motor for $130 dollars to fix it himself. also the water didnt work. A 9 year old fridge that they charged $700 for, it should have worked as they dishonestly promised that it would. BEWARE.

I can say is they are very friendly and answered all my questions. I am very satisfied with my purchase and the exceptional way I was treated from the minute I walked thru the door. Will definitely recommend them.

Love the prices. super fast service and great appiances

If you a gentleman and can afford to a new appliance,do not visit this store. He will bark at you and lose your dignity.If $50 means something to you, ignore what I said.

Mike and his team were great to work with and stood behind their product! Highly recommend.

Bad experience. They are a rip off. Bought a washer from them for $240.00, and after about 3 days, the washer was not functioning. Brought it back for him to repair, and he said thats not the washer that he sold me. Did not want to give a receipt showing that he received it for repair. Had to get the police involved because his behavior was aggressive.

The owners of this companys, are the most trust worthy and respectful people i have ever met. Great appliances that start working as soon as they are hooked up! Giving 5 stars because there is no other place like this is Gainesville, Fl.

After buying two fancy front loading machines that didnt last more than 5 years each, I got a Great used washing machine with all the bells and whistle but solid construction.Dont spend more money than you have too.

Amazing service bought a washer and dryer and have been working for 3 years and just went and seen them again to buy a whole new kitchen set. thank you guys again life time customer

Quick and nice, the guys got in and set it up in minutes. Highly recommend!

Amazing appliance repair got my refrigerator and washer back up and running.

I got a Samsung stainless steel set from Discount Appliances and I was very pleased with the delivery and installation service that was on schedule. I woukd recommend them to anyone.

Great used appliances discount store. Kayla was the best.

Great place to buy appliances found a great deal on a washer and dryer set

Tried to support small business and choose because of quick delivery time. Very poor choice on our part. Did not have more than (4) four hours before discovering that the dryer doesn’t heat and dry clothes. Call placed to the the owner who stated no refunds or returns ( even within hours of delivery). Upon paying we were verbally told 30 day warranty but really it was no refunds or returns. The owner says it’s our dryer vent not his dryer and he knew that when he moved our old one if true why not be honest at notify us. We will go to big box from now on and just wait on delivery. So sad that this local business could not provide better customer service.

Great place for appliances low prices and great appliances

This place is the worst!!! Don’t buy anything from them! We bought a washer and got it home and it wouldn’t drain the water. Then it started knocking during the spin cycle and smoking! They are ripping people off!!!

Great service, same day delivery and install. Highly recommend

I desperately needed a dryer, I’ve about this place through FB, got off early Friday morning since they said they opened at 10am and I work at the hospital so I got there around 10:30-10:40 and doors where locked ... the neighbors where nice enough to advise that they “where on there way” waited about 5 and nothing ... ph number on the door -no answer. Very unprofessional

I ordered delivery service from this store.Over the phone, his wife promised to deliver to my house, hooked up and remove the old one.However, this guy dropped the appliance into my house and ran away.I have to hire a handyman to do the rest of the work.It turned out that I spent the same amount money as a new appliance.This is the sillest thing I do in my life.This is a bad bad guy!!!

Amazing prices, service, and appliances. super glad we stopped and found a new appliance store for are properties.

Amazing people bought a washer and dryer five years ago from them and is still running so i knew where to go when i needed a refrigerator got there and found what i was looking for. Thank you again.

Thank you guys for coming out on a timely manner and fixing my renters stove at a great price and being able to handle everything over the phone with me. Will be using you guys from now on.

Great service and super fast check out.

Great repair services fixed my broken appliances for a amazing deal

Just had bought a Whirlpool dryer in May, in July it stopped working, It wouldnt turn On at All, so when we took it back for them to fix, it took 3 days of me calling to check status for the owner to say it was a Power MotherBoard thats been fried. Went to pick it up without letting him know in advance and he had already cleaned it out, inside and out like he had planned on Reselling it!! Bought it back home, Sure enough, It turned on and Work!! What a Shame full Lier. Taking people for their money. Greedy. And Karma will come around!You guys didnt even have the dryer for a week when we dropped it off! I kept calling you for 4 days checking to see if you had the chance to check it out and you kept making excuses!! Horrible customer service to lie about not being able to check it when you said you could.

Great prices and prompt delivery/take-away.

Quite PLEASEd with their sales service and prices as well as their repair service. When the dryer I purchased stopped working they were very willing to honor the repair warranty and resolve the issue.

Great Service bought a washer and dryer plus a kitchen package great deals and fast service had amazing prices thanks again for all the help.

Terrible customer service. Didn’t even make it in because they were so rude on the phone.

Bought a Samsung washer in great shape for a reasonable price and havent had any issues so far. Thanks Mike n Kayla!

Very polite and courteous I would recommend anyone to go to them for services also you cant beat their pricing

Found a decent washer there, good used appliances

Great appliances and amazing prices

Best place to buy appliances

Best appliance repair in town

Best place to buy appliances

Thanks Mike love our appliances

Best place to buy appliances

These are junks! Do not want to buy again!

Junnks! not worthy the money!

The prices are 80 percent of what brand new appliances cost for beat up, discolored, repaired appliances.

Great place to do business!!!!!!!