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Hilltop Auto Repair
505 E Central St unit c, Franklin, MA 02038, United States
Appearance
Hilltop Auto Repair
Comments
Ma
Review №1

Catlin and Dan are the BEST! I am many states away and had to have my son bring his Jeep in for an immediate repair. Catlin and Dan, worked with my sons busy schedule being a college student athlete. They took the time to go over everything with my son and I so we were completely comfortable with the process. Dan showed my son what was being done and why. Then tested everything with him to ensure it was all working properly. As a parent not being close by with car trouble can be a stressful situation. I HIGHLY recommended everyone take their vehicles to Catlin and Dan. They are honest, good people and that should matter to everyone!

Et
Review №2

Excellent location for automotive repair, maintenance, or modification.Everyone there is great to talk to, theyre knowledgeable, and extremely helpful.The location is great being just south of franklin down Rt.140, tucked away up the hill behind the autobody shop, just hang a left around the building where you see the speed bumps and go all the way to the top, theyre the last lot on the right.

Ri
Review №3

Very helpful people great local business to support

Ed
Review №4

The most accurate in diagnostics highly recommended

St
Review №5

They do good work when it fits their agenda. They show no interest in future opportunities, won’t give estimates for future work & just don’t reply to you when you contact them.

J.
Review №6

Cant say enough about their service. Caitlyn and her husband are honest and trustworthy. I was referred to them and they are fantastic. Finally found a mechanic I feel I can actually trust.

Me
Review №7

Everyone here treats you as if you’ve been friends for years. I notice when I bring my car to a shop or to the dealership, I end up having 32 more issues then when I had originally brought my car in, but not with this place. Everyone is absolutely fantastic. Plus they have a bunch of dogs you can pet!

C
Review №8

Excellent. In addition to being super knowledgeable they are easy to talk to and have common sense!

Va
Review №9

One of the best places in Franklin that you could ever go to they dont cut corners straight to the point and you get more bang for your buck Kaitlyn an outstanding customer service skills are impeccable they treat you like family they are also pet friendly so while youre waiting around to get your car fixed have a treat for your little dog they are hassle-free the mechanic is outstanding he had my whole entire car fixed in the matter of 4 hours for brand new tires tie rods sway bar links four brand new tires new rack and pinion The Pennies on the dollar. if you have a small budget let them know ahead of time and they were trying to fit in to your budget I dont think Ive ever seen one person walk out of there without a smile on their face and Ive never seen one person ever come back with a complaints how to me thats a job well done I recommend anybody in Franklin to go there youll be surprised how quick get your car in and out in the same day and if not its because your parts have to be ordered is well worth it Dan the mechanic thank you for everything that you have done so my family and I we have made it safe to our destination. What to do this is a company that takes pride in their work and takes care of their customers when they have your vehicle they fix it the right way because your life is in their hands when that vehicle leaves that lot they get an A+ any other Garage in that area forget about it I was going to get charged almost $500 rack and pinion from a neighbor of theirs I went to him Hilltop Auto they got me the rack and pinion and everything else I stated above for $1,000 but let me make this clear thats if your vehicle has been taken care of and it doesnt have problems taking out certain parts now thats an A 1 Master Mechanic certified as well we will see you guys soon in July get ready for a long conversation LOL

Ke
Review №10

Excellent service!

Ry
Review №11

Dan and Caitlin are amazing. Excellent service!

Al
Review №12

You shouldnt have uhauls at your location if you cant even remember to setup the lock boxes for the vechiles.

Ge
Review №13

Great place to get vehicle fixed nice people always Pleasant always done right and if I didnt have a problem that right on it

Ch
Review №14

Very professional, very friendly, and good quality work

Mi
Review №15

Excellent help.

da
Review №16

Tip notch mechanic that you can trust

Information
26 Photos
16 Comments
4.6 Rating
  • Address:505 E Central St unit c, Franklin, MA 02038, United States
  • Site:https://hilltop-auto.com/
  • Phone:+1 508-298-7637
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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